AI Today Podcast

AI & Data Today

The top podcast for those wanting no-hype, practical, real-world insight into what enterprises, public sector agencies, thought leaders, leading technology companies, pundits, and experts are doing with AI today.

  1. Balancing AI and Human Expertise in Professional Certification Training – with Chris Scordo

    15H AGO

    Balancing AI and Human Expertise in Professional Certification Training – with Chris Scordo

    In this episode of AI Today, host Kathleen Walch sits down with Chris Scordo, Founder and Managing Director of PMTraining—a PMI Authorized Training Partner—for a candid conversation about deploying AI responsibly in a training business while keeping the human element at the center.   As artificial intelligence reshapes how content is created and delivered, Chris explains how the project management training landscape is evolving. From live instruction and certification preparation to on-demand learning, he shares how AI is transforming the way professionals learn while highlighting why human instructors, subject matter experts, and instructional designers remain essential.   Chris discusses how AI tools can accelerate content development and support scalable learning. However, he emphasizes that real value still comes from experienced practitioners who provide context, interpretation, and practical insight. In project management—where judgment, leadership, and decision-making are critical—human guidance remains key to helping learners apply knowledge effectively.   You’ll hear insights on:  How AI is reshaping project management training and content creation Why human instructors and SMEs remain critical in an AI-enabled learning environment How training providers are adapting to AI-driven learning models How AI-related skills and certifications are gaining importance What project professionals can do to stay relevant in an AI-augmented future This episode offers valuable perspectives for project managers, training leaders, and learning professionals navigating the evolving intersection of AI, certification programs, and professional development.  Today's episode is brought to you by PMTraining.com. From live virtual classes to on-demand courses, PMTraining prepares students for popular PMI certifications, including the Project Management Professional or PMP.  Behind the scenes, the PMTraining team is also actively applying AI across their organization, from learning development to customer support, helping them deliver training at scale.  PMTraining.com is the world's largest provider of live classes for the Project Management Professional certification, running up to 35 classes every month for every schedule, with a free 30 PDU course included with your enrollment, so half of your continuing education requirement is already met once you are certified. They offer live and on-demand courses for all kinds of PMI certifications, with schedules and formats designed for working professionals. For AI Today listener discounts, visit PMTraining.com/aitoday.

    39 min
  2. AI Project Management in the Pharmaceutical Industry – with Sumathi Arcot

    MAR 18

    AI Project Management in the Pharmaceutical Industry – with Sumathi Arcot

    In this episode of AI Today, host Kathleen Walch sits down with Sumathi Arcot, Project Director for Lean Agile Transformation in AstraZeneca’s U.S. Oncology Business Unit, for a candid conversation on what it really takes to manage AI responsibly in one of the world’s most regulated industries.  Sumathi shares how the CPMAI methodology fundamentally shifted her perspective on AI, from something experimental and exploratory to a product discipline with defined outcomes, built-in governance, and clear success criteria from day one. In a pharma environment shaped by strict compliance requirements, she explains how CPMAI doesn’t slow innovation—it enables it—by aligning seamlessly with privacy impact assessments, third‑party risk reviews, and regulatory expectations.  Drawing on a real-world patient value impact analysis project in the rare diseases space, Sumathi highlights how CPMAI’s six phases—especially Phase I: Business Understanding and Phase II: Data Understanding—help teams focus on the right problem before model development begins. She also connects CPMAI to PMI’s M.O.R.E. vision, explaining how structured artifacts, KPIs, and go/no-go checkpoints help project managers move beyond delivery to value especially when navigating AI initiatives with diverse, risk-aware stakeholders.  You’ll hear insights on:  How CPMAI transforms AI experiments into governed, auditable products Why Business Understanding is critical in AI initiatives How pharma compliance aligns to CPMAI checkpoints How the PMI M.O.R.E. vision helps project managers communicate AI value What agentic AI and human‑in‑the‑loop leadership looks like in the years ahead Whether you’re a project manager, transformation leader, or AI practitioner, this episode offers practical lessons for leading AI initiatives where the stakes and the scrutiny are high.

    33 min
  3. Why CPMAI Matters in AI Projects — with Mike Hyzy

    FEB 18

    Why CPMAI Matters in AI Projects — with Mike Hyzy

    In this episode of AI Today, host Kathleen Walch is joined by Michael Hyzy, Vice President of AI Strategy and Product Development at CGI, to explore why so many AI initiatives struggle—and why methodology matters more than ever.  Drawing on his experience leading enterprise AI initiatives in regulated industries, Michael explains why treating AI like traditional software often leads to failure, stalled pilots, and unmet expectations. He shares how CPMAI provides the structure needed to manage uncertainty, align stakeholders, and move AI efforts from experimentation to measurable business outcomes.  This conversation dives into the realities of managing non-linear AI work, from data readiness and model risk to governance, ethics, and long-term operationalization. Michael also looks ahead to the rise of AI agents and what project leaders must do now to prepare for a future where humans and AI systems work side by side.  Tune in to hear about:  Why AI projects fail when traditional delivery methods are applied How CPMAI helps teams navigate data uncertainty and iterative learning How organizations move AI from pilots to production Why governance and risk management must be built into AI projects from the start What mindset shifts do project managers need when leading AI initiatives What the transition from AI tools to AI agents means for organizations Whether you’re a project manager, AI practitioner, or organizational leader, this episode offers practical insight into delivering AI responsibly, realistically, and at scale.

    28 min
  4. Chris Caldwell on the Power—and Limits—of AI

    11/05/2025

    Chris Caldwell on the Power—and Limits—of AI

    In this episode of AI Today, host Kathleen Walch sits down with Chris Caldwell, CEO of Concentrix, to explore how AI is being operationalized across customer experience (CX) ecosystems—from listening and learning to acting and delivering at scale.  This conversation dives into how trust, transparency, and intentional use of AI are helping Concentrix deliver highly personalized experiences for some of the world’s largest brands. Chris shares how their teams are moving beyond dashboards and metrics toward outcomes powered by real-time, AI-driven insight.  Tune in to hear about:  Why trust is foundational for AI adoption in customer interactions How natural language AI is transforming both listening and action What it takes to deliver true hyper-personalization at scale Why transparency, control, and choice matter in every AI use case Real-world examples of AI streamlining service, support, and retention How Concentrix balances experimentation with client outcomes Whether you're in customer experience, enterprise transformation, or scaling AI in a service environment, this episode delivers clear, grounded insight into what it really means to build AI that listens, learns, and acts—with the customer at the center.  Concentrix Corporation (NASDAQ: CNXC), a sponsor of today’s podcast episode, is a Fortune 500® company, is the global technology and services leader that powers the world’s best brands, today and into the future. The company is solution-focused, tech-powered, intelligence-fueled to design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. Concentrix helps over 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, it’s the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. Delivering outcomes unimagined across every major vertical in 70+ markets. Virtually everywhere. Visit concentrix.com to learn more.

    29 min
4.4
out of 5
149 Ratings

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The top podcast for those wanting no-hype, practical, real-world insight into what enterprises, public sector agencies, thought leaders, leading technology companies, pundits, and experts are doing with AI today.

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