Technically Legal - A Legal Technology and Innovation Podcast

Percipient - Chad Main

Technically Legal is a legal tech podcast exploring how technology is transforming the legal landscape. Each episode features insightful interviews with legal innovators, tech pioneers, and forward-thinking educators who are leading this change. Our guests share their experiences and insights on how technology is reshaping legal operations, revolutionizing law firm practice, and driving the growth of innovative legal tech companies. We also explore the broader implication of technology on everyone involved in the legal system, from practitioners to clients. The podcast is hosted by Chad Main, an attorney and founder of Percipient, a tech-enabled legal services provider. Chad launched Percipient on the belief that when technology is leveraged correctly, it makes legal teams more effective. Technically Legal Podcast is an ABA Web 100 Best Law Podcasts Honoree.

  1. APR 30

    The AI Pilot is Over: Legal's Moment to Move Beyond Experiments and Avoid the Innovator's Dilemma (Sabastian Niles, President & CLO Salesforce)

    We welcome back Sabastian Niles, President and Chief Legal Officer at Salesforce, to discuss his recent "Open Letter to Law Firms." As the legal industry hits a critical inflection point, Sabastian argues that the era of "AI theater" and small-scale pilots is over. The conversation dives deep into the Innovator's Dilemma facing law firms, the shift toward agentic AI, and how firms must reimagine their business models to remain competitive. Sabastian highlights that legal professionals are uniquely positioned to lead the charge in trusted AI transformation, provided they embrace transparency, data integration, and shared efficiency gains with their clients. Specifically,  he offers four systems law firms and other service providers must establish if they want to succeed in the AI era:  System of Engagement: A unified digital interface that replaces fragmented tools with seamless, real-time collaboration between firms and clients. System of Agency: An ethically governed AI framework that scales firm capacity and reimagines service delivery while maintaining strict human oversight and compliance. System of Work: A trusted, enterprise-grade platform that integrates daily professional applications into a cohesive, high-performance workflow. System of Context: A secure "single source of truth" for client data that ensures strategic counsel is grounded in history while protecting attorney-client privilege. Other Things We Talk About in this Episode The End of the Pilot Era: Moving beyond experimentation to integrated, unified AI platforms is no longer optional—it is a prerequisite for competitiveness. The Relationship Challenge: AI should be used to break down internal silos, allowing firms to bring their "tribal knowledge" and collective intelligence to every client engagement. System of Agency: A shift from manual workflows to "agentic" systems where AI agents handle triage, research, and routine queries (e.g., Salesforce's Outside Counsel Support Agent). Value-Based Evolution: Law firms must navigate the friction between the billable hour and AI-driven efficiency by focusing on superior outcomes and shared savings. Trust as Propulsion: In legal services, trust isn't just a guardrail; it's a growth lever. Mastering "Trusted Agentics" ensures human-aligned AI that respects privilege and confidentiality.

    40 min
  2. APR 16

    Ayana Dow on Updating Crypto Regulation and Preserving the Freedom to Build (Senior Counsel, Defi Education Fund)

    Ayana Dow, Senior Counsel at the DeFi Education Fund (DEF) shares her unique career trajectory from Big Law and Capitol Hill to the forefront of decentralized finance policy. The discussion centers on the critical need for regulatory clarity in crypto, the distinction between decentralized protocols and centralized entities, and the ongoing efforts to educate lawmakers on blockchain technology. Key takeaways include an analysis of how current market structure bills might shift oversight to the CFTC and the importance of protecting software developers to ensure the continued innovation of DeFi systems. Episode Highlights From Big Law to D.C. Policy: Dow discusses her transition from traditional M&A and regulatory work to policy-focused roles. Experience on the Hill: Insights from Dow's time as a policy fellow for Congressman Jim Clyburn and her internship at the CFTC. The Tennis Connection: How the real-time problem-solving skills learned as a collegiate tennis player apply to navigating shifting SEC guidance. The Crypto "Genesis Block": Why the potential for financial inclusion and "debanking" issues drew Dow to the crypto industry. Mission of the DeFi Education Fund: An overview of DEF's role as a nonpartisan advocacy group focused on sound policy and judicial education. Law Firm vs. In-House Policy: The structural challenges of conducting long-term policy work within the billable hour model of a traditional law firm. Why Focus on Developers?: Understanding why the DeFi Education Fund prioritizes the protection of software developers over specific tokens or protocols. Market Structure & Regulatory Harmonization: A breakdown of recent SEC and CFTC guidance and the future of congressional legislation. The Impact of Chevron Deference: Discussion on how the removal of Chevron deference changes how agencies and judges interpret financial laws.     Resources Mentioned DEF's Myth v. Fact Sheet on the BRCA (Link) A DEF blog post on the Promoting Innovation in Blockchain Development Act of 2026 A DEF Letter to the SEC in response to Citadel Securities

    36 min
  3. MAR 19

    The Uberization of UPL? How AI Is Outpacing the Unauthorized Practice of Law (Ken Crutchfield, Bill Henderson, Jim Doppke)

    The legal industry is not confronting a single disruption but a redistribution of work, capital, and regulation across a system under stress. The boundaries of Unauthorized Practice of Law (UPL) in the near term may be defined more by what regulators must allow than what they restrict. These are just a couple of conclusions from author and legal business strategist Ken Crutchfield in a recent trilogy of articles he penned about the pressure artificial intelligence is placing on legal service delivery and regulations barring the unauthorized practice of law.  In this episode, Ken is joined by Indiana University Mauer School of Law Professor, Bill Hendersonand ethics attorney Jim Doppke to discuss how Generative AI and Large Language Models (LLMs) are disrupting the legal industry. The conversation focuses on the shifting boundaries of UPL regulation and how technology is redistributing legal work from traditional law firms to consumers and Alternative Legal Service Providers (ALSPs). The panel explores the "Uberization" of UPL rules—where technology precedes regulation—and the tension between protecting the public from "bad" AI advice and yet leveraging these tools to bridge the massive Access to Justice gap. Things We Talk About in this Episode The ROI of AI: Significant investment in legal tech is driven by the potential to replace labor with technology, rather than just replacing older software. Defining the Line: Regulators are struggling to distinguish between providing "legal information" (permissible) and "legal advice" (restricted). The "Whole Product" Solution: While AI can generate drafts, it often lacks the "tacit knowledge" and human trust required to navigate the Byzantine court system. Regulatory Shift: Rather than banning LLMs, regulators are increasingly focused on holding individual lawyers accountable for the "wrong" use of technology (e.g., failing to verify AI-generated citations). Allied Legal Professionals (ALPs): Emerging roles, like those being piloted in Indiana, may serve as a human bridge between AI-driven tools and underserved populations. Episode Credits Editing and Production: Grant Blackstock Theme Music: Home Base (Instrumental Version) by TA2MI

    45 min
  4. MAR 5

    From Water Pistols to Tanks: Why Data Science is the Gold Standard to Counter Class Action Fraud (Donald Beshada, CEO, Covalynt)

    Donald Beshada, former litigator turned legal tech entrepreneur and CEO of Covalynt shares his journey from big-law to the forefront of using data science in litigation. Specifically, to address systemic fraud in class action settlements. The conversation explores the evolution of claims administration—from the traditional "People Magazine" notice era to the current digital landscape dominated by targeted advertising and sophisticated fraud bots. Donald explains how his company uses data science and identity resolution to bring "scientific rigor" to ensure class action settlements reach legitimate claimants while filtering out fraudulent activity. Key Takeaways: The Shift in Fraud: How class action fraud evolved from "couponing" websites to sophisticated, non-US-based bot attacks. Defensible Clarity: Why "gut feelings" about fraud don't hold up in court, and the necessity of providing an evidentiary framework for disqualifying claims. Data Science vs. Traditional Settlement Administration: A look at how the Apple Antitrust case served as an inflection point, proving that old-school matching methods are no longer sufficient for class certification or ascertainability. The Future of Notice: Moving toward a world where data science can connect retail purchases directly to individuals, potentially eliminating the need for expensive, broad-market advertising.

    56 min
  5. FEB 19

    Stacking Legal Skills: How Stints at Big Law, Biz Dev and and Legal Ops Paved the Way to the C-Suite for Akshay Verma (COO, SpotDraft)

    Akshay Verma, COO of SpotDraft explores his non-linear journey through the legal industry. From his early days as a big-law paralegal to lawyer to a business development role to leading legal operations at tech leaders like Facebook and Coinbase, Akshay shares his unique perspective on why the most successful legal departments prioritize process over technology. The conversation dives deep into the realities of Contract Lifecycle Management (CLM), the evolution of the "agentic" legal tool, and why change management is the biggest hurdle for legal innovation. Akshay also discusses the "underdog mentality" that drew him to the startup world and the future of AI in legal workflows. Key Takeaways: Process First: Technology is not a "magic pill" for broken workflows; centralized repositories and defined approval chains must come first. The Power of BD: Business development skills (evangelism and resilience) are critical for successful legal operations leaders. The "Holy Trifecta" of Legal Tech: Every department needs a CLM, a Spend Management tool (at scale), and an agentic Workflow/Intake tool. AI vs. Lawyering: AI will replace non-legal tasks, not the lawyers themselves, making AI literacy a new standard for the profession. Episode Credits Editing and Production: Grant Blackstock Theme Music: Home Base (Instrumental Version) by TA2MI

    38 min
  6. FEB 5

    The Legal Ops Force Multiplier: How Nextdoor GC Sophia Contreras Schwartz Built a Lean Legal Team From Scratch

    Sophia Contreras Schwartz, General Counsel at Nextdoor, discusses her unique journey of building a legal department from the ground up. Sophia discusses how her background as a musician and fitness instructor informs her collaborative leadership style and why Nextdoor identifies as "Middle Tech"—a category of companies often overlooked by one-size-fits-all regulations. The conversation explores the strategic value of hiring Legal Operations early, the specific tech stack that keeps a lean team of eight efficient, and why "versatility and curiosity" are the most important traits for in-house counsel today. Key Takeaways: The First Legal Hire: Companies should consider their first GC when they start generating significant revenue or enter highly regulated spaces. "Middle Tech" Challenges: Nextdoor faces unique regulatory hurdles, like age verification laws, which are often designed for "Big Tech" giants but create significant operational burdens for mid-sized platforms. Force Multipliers: Investing in Legal Ops early allows a small team to scale by focusing on process design and vendor management rather than just manual intake. AI as a Strategist: Using tools like GC.AI doesn't just speed up drafting; it helps in-house lawyers ask better questions of their outside counsel by identifying nuances that general AI might miss. Things We Talk About in this Episode Legal Tech Tools: Ironclad, SimpleLegal, GC.AI Organization: Chamber Music America

    31 min
  7. JAN 22

    Tokenization of Real World Assets: From Art to Real Estate to Private Equity (Lucas Moskowitz, General Counsel, Robinhood)

    Lucas Moskowitz, General Counsel at Robinhood returns to the show to talk tokenization of Real World Assets and the current state of crypto legislation. Lucas updates us on Robinhood's evolving demographics, noting that while the platform remains a hub for first-time investors, the customer base is maturing alongside the platform's product offerings, such as retirement matching and advisory services. Moskowitz also highlights the company's commitment to financial literacy. The core of the conversation shifts to the shifting regulatory landscape regarding cryptocurrency and the potential for legislative clarity under a new administration. Moskowitz breaks down the concept of Tokenization of Real World Assets (RWA), explaining how blockchain technology can democratize access to private markets, art, and real estate. The discussion covers the technical and legal differences between "native" tokens and "wrapper" products, the benefits of 24/7 liquidity, and why the United States risks falling behind global jurisdictions like the EU and Asia if regulatory frameworks do not evolve.   Key Takeaways Robinhood's Evolution: The platform now serves 26 million customers. While half are first-time investors, the company is expanding into advisory and retirement products to serve users throughout their financial lifecycles. Crypto Regulation: There is a shift from "regulation by enforcement" toward legislative clarity. Moskowitz discusses the importance of comprehensive market structure bills and stablecoin legislation to provide long-term durability for the industry. Tokenization Mechanics: Tokenization is the digital representation of a real-world asset on a blockchain. This innovation promises to increase liquidity, allow for fractional ownership of high-value assets (like private equity or art), and enable faster settlement times. The "Wrapper" Concept: Moskowitz explains Robinhood's EU offering, where customers trade a tokenized "wrapper" that represents a share of US stock held in custody, distinguishing this from companies issuing native tokens directly on the blockchain. Why Lawyers Should Care: Even those outside of securities law must pay attention to tokenization, as it is poised to impact the documentation and transfer of all real-world assets, including real estate deeds and commercial contracts.   Things We Talk About in this Episode Robinhood RWA Policy Paper: Read the policy papers mentioned in the episode regarding Tokenization. Episode Credits Editing and Production: Grant Blackstock Theme Music: Home Base (Instrumental Version) by TA2MI

    27 min
4.8
out of 5
26 Ratings

About

Technically Legal is a legal tech podcast exploring how technology is transforming the legal landscape. Each episode features insightful interviews with legal innovators, tech pioneers, and forward-thinking educators who are leading this change. Our guests share their experiences and insights on how technology is reshaping legal operations, revolutionizing law firm practice, and driving the growth of innovative legal tech companies. We also explore the broader implication of technology on everyone involved in the legal system, from practitioners to clients. The podcast is hosted by Chad Main, an attorney and founder of Percipient, a tech-enabled legal services provider. Chad launched Percipient on the belief that when technology is leveraged correctly, it makes legal teams more effective. Technically Legal Podcast is an ABA Web 100 Best Law Podcasts Honoree.

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