Coffee & Change

Bill Kirst

Bill Kirst, an organizational change leader, supports organizations and clients navigating change in order to thrive, to overcome personal obstacles and to reach their full potential. Bill's blended approach has been cultivated over many years by consulting with individuals and offering leadership in military service. In his podcast, Bill talks with a diverse set of guests on the topic of leading change in today's ever-changing world. Brew up a cup of coffee, or tea, and enjoy the listen. *Disclaimer: Any views and opinions expressed in this podcast are personal and belong solely to the podcast owner and do not represent those of people, institutions or organizations that the owner may or may not be associated with in professional or personal capacity.

  1. Sep 25

    Episode 171: The Narrative Method & Change with Shari Foos

    Shari Foos is the founder of The Narrative Method, a 501(c)(3) nonprofit that connects people to themselves and each other through creative writing. She is a marriage and family therapist and spent many years as a writer and performer before that. The program began in 2012 as an in-person practice. It now runs mostly as free online writing salons where people write to prompts, read aloud in small groups, and receive no feedback or criticism. Her book, The Narrative Method: A Writing Practice for Not Hating Yourself and Discovering Who You Really Are, comes out from HarperCollins on April 6 and is available for pre-order. Episode Summary Bill and Shari begin with a shared question: who gets to call themselves creative? Bill describes the days in 2020 when he couldn't accept the word. Shari describes creative expression as a right, and the doubt most of us carry about it as something learned. She calls the source "the cult of culture," her term for the steady message from media, advertising, and politics that we aren't enough. From there the conversation moves through the ideas in her book. Shari walks through "Lantern in the Cave," which draws on Plato's allegory, and explains how writing to a prompt can produce small moments of recognition. Bill brings in the Odyssey and a recent interview he heard with Miley Cyrus, which leads to a discussion of why vulnerability draws people in more than success does. They talk about the difference between being known and being famous, and about community as a practical response to isolation. Shari talks about what parents can pass on when they weren't given permission to dream themselves. Topics Discussed - Why creative expression can be treated as a right, and how self-doubt gets learned - The "cult of culture" and the habit of comparing and judging ourselves - Being known versus being famous, and what intimacy and legacy have to do with it - Vulnerability in public life, illustrated by Bill's account of the Miley Cyrus interview with Zane Lowe - Community and human contact in everyday transactions - "Lantern in the Cave": Plato's allegory, the shadow we see when we turn around, and aha moments - Letting yourself imagine the ideal, and tolerating disappointment when reality falls short - Awe, and the way facing painful feelings can open into connection - Parents, protection, and dreams handed down across generations - How a salon works: prompts, breakout rooms, witnessing, and no feedback - Working with veterans, and the difference between being thanked and being listened to - Ideas Worth Sitting With - Shari's view is that feedback of any kind, including praise, interrupts a person's first experience of their own voice. - She argues that people can tolerate disappointment better than they can tolerate a world with no possibilities. - She says that listening to someone read is a way of making them feel more whole, and that the listener benefits too. - Her position on imperfect writing is that misspellings and rough language are part of what makes a piece relatable. Salons are free. Sign up at thenarrativemethod.org under Events, then Salons. Each salon has its own link. There is no commitment to attend again. Connect Website: thenarrativemethod.org Salons: thenarrativemethod.org/salons Book: The Narrative Method, HarperCollins, April 6 (pre-order link: [add]) Email: info@thenarrativemethod.org Instagram, Facebook, TikTok, and YouTube: @thenarrativemethod

  2. Jul 1

    Episode 169: Rethinking Resistance with the Neurological Nomad

    Travis Hahler is Senior Director of Global Strategy & Transformation at Salesforce, where he leads teams through large-scale organizational change. Alongside his corporate work, Travis is a keynote speaker and the author of Rethink Resistance: Embracing Neuroscience to Lead Transformational Change, published by Fast Company Press. Travis joins to unpack what happens neurologically when people encounter change — and why most leaders are misreading the signals. Drawing on his book Rethink Resistance, Travis makes the case that resistance isn't a problem to overcome. It's data. The conversation moves from the science of six neurological barriers to change, to the surprisingly practical value of body language, to an unexpected live tarot card reading that turns out to be a fitting metaphor for the whole conversation: if you know what to look for, you can see what's coming. Travis also addresses the AI transformation moment head-on — arguing that how companies are currently introducing AI mirrors one of the most primal threat responses in the human brain, and that leaders who don't understand that are setting their organizations up to fail. Bonus: Resistance Tarot Card Giveaway During the episode, Travis revealed that he's creating a physical deck of Resistance Tarot Cards — a tangible extension of the frameworks in his book. If you purchase Rethink Resistance and send Travis proof of purchase, you'll be entered into a drawing to receive a packet of the cards. This was unplanned, unscripted, and announced here first. To enter: buy the book, then reach out to Travis directly via his website or LinkedIn with your purchase confirmation. Links & Resources Book — Rethink Resistance: linktr.ee/theneurologicalnomad Travis's Website: travishahler.com Book Page: travishahler.com/book Podcast Snippets: travishahler.com/podcast LinkedIn — The Neurological Nomad: linkedin.com/company/the-neurological-nomad

  3. May 30

    Episode 166: Human Potential with Jason P. Carroll of Aptive Index

    What if the resume — that document we've built our entire hiring process around — is the wrong place to start? Jason P. Carroll makes a compelling case that it is. Drawing on research from the 1980s and 90s, he points out that prior skills, experience, and formal education have almost zero predictive value for success in a new role. Add AI-generated resumes to that picture, and the traditional hiring process starts to look like a relic. Jason's company, Aptive Index, approaches the problem differently. Rather than measuring what someone has done, it measures what drives them — motivators, emotional resonance, internal activation, cognitive style. The platform pairs that psychometric data with Aria, a behavioral AI that knows your team's profiles and can guide everything from hiring decisions to conflict resolution to job description writing. The conversation takes some unexpected turns. Jason shares stories of clients using Aria as a personal growth tool — including two CEOs who credited it with saving their marriages. He talks about a CEO forum where Aria identified, in real time, that one member felt like an outsider in the group — and was right. And he opens up about a B2C mental health companion product he's developing but hasn't launched yet, and why he's looking for the right co-founder to help bring it to life. Running through all of it is a theme that fits squarely in the Coffee and Change ethos: self-awareness as the foundation for change — in how we hire, how we lead, how we relate to the people around us, and ultimately how we understand ourselves. Curious what Aptive Index would reveal about you? Jason has set up a dedicated link for Coffee and Change listeners to take the assessment and get a preview of Aria: https://assessment.aptiveindex.com/s/sH5bgSZVQVy0 The assessment takes about ten minutes. At the end, you'll get a preview of Aria and the chance to ask her a few questions based on your results. Connect with Jason Aptive Index: aptiveindex.com B2C / Mental Health Companion (coming soon): aria.com — Jason is actively looking for a co-founder with B2C experience. If that's you, reach out.

  4. May 23

    Episode 165: Commencement & Change

    Celebrating the Power of Inner Knowing and Witnessing: A Commencement Reflection In this episode, Bill Kirst shares a deeply personal story stemming from his own journey of trusting inner knowing, the significance of witnessing others’ moments of achievement, and the profound impact these experiences have on our lives. If you've ever hesitated to step into your purpose or doubted your ability to influence others positively, this episode offers clarity and inspiration. In this episode: Bill’s reflective story from his time as a student and how a gut instinct shaped his future The importance of trusting inner guidance even when it defies logic or societal expectations How the act of witnessing others’ joys and struggles can transform our own perspective The significance of showing up with heart, especially in moments of celebration and transition Lessons on leadership and presence during meaningful stages like commencements The call to listen to your inner whisper, no matter how small or unconventional it seems Why sharing your story can be a gift to others, fostering connection and change The legacy of honoring memories and passing the torch of purpose Timestamps: 00:00 - Introduction: Reflecting during graduation season 00:05 - A personal story: trusting my inner knowing at Johns Hopkins University 01:08 - Childhood memory of making a bold decision based on intuition 02:09 - The emotional power of trusting your internal guide 03:27 - The impact of witnessing a significant event through graduation 04:24 - Being tapped to represent alumni and what it felt like 05:09 - Preparing with heart versus perfection for a commencement speech 06:13 - The importance of leading with authenticity and compassion 07:19 - Walking through graduation; reliving a 26-year-old memory 08:17 - The experience of being on stage and the significance of presence 09:02 - The emotion of graduation: pride, tears, and shared achievement 09:49 - Wondering about peers and their journeys since graduation 10:10 - Connecting beyond the stage—shared human experience 11:03 - Witnessing tears, pride, and bittersweet emotions 12:26 - Reflecting on the journey from a student to a speaker 13:25 - The emotional power of honoring dreams and memories 14:25 - Encouragement: Seize opportunities to speak and inspire 14:32 - Celebrating the class of 2026 and embracing inner whispers

4.8
out of 5
44 Ratings

About

Bill Kirst, an organizational change leader, supports organizations and clients navigating change in order to thrive, to overcome personal obstacles and to reach their full potential. Bill's blended approach has been cultivated over many years by consulting with individuals and offering leadership in military service. In his podcast, Bill talks with a diverse set of guests on the topic of leading change in today's ever-changing world. Brew up a cup of coffee, or tea, and enjoy the listen. *Disclaimer: Any views and opinions expressed in this podcast are personal and belong solely to the podcast owner and do not represent those of people, institutions or organizations that the owner may or may not be associated with in professional or personal capacity.

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