Coffee & Change

Bill Kirst

Bill Kirst, an organizational change leader, supports organizations and clients navigating change in order to thrive, to overcome personal obstacles and to reach their full potential. Bill's blended approach has been cultivated over many years by consulting with individuals and offering leadership in military service. In his podcast, Bill talks with a diverse set of guests on the topic of leading change in today's ever-changing world. Brew up a cup of coffee, or tea, and enjoy the listen. *Disclaimer: Any views and opinions expressed in this podcast are personal and belong solely to the podcast owner and do not represent those of people, institutions or organizations that the owner may or may not be associated with in professional or personal capacity.

  1. Oct 25

    Episode 173 - DISRUPTED & Change with Andre Whitman Thornton

    Andre Thornton is a mechanical engineer who spent eighteen years at Lockheed Martin building airplanes, then selling them, then leading as an executive. He went to college on a football scholarship. In 2016 he founded Whitman Consulting (Whitman is his middle name), where he and his team teach purpose-driven leadership. He is the author of Disrupted. I came into this conversation fresh off a philanthropy conference in Charleston, where the word everyone kept circling back to was disruption. Andre had written a book on it, and he describes himself as an engineer who likes to control everything and has learned he can control nothing. His path to the book ran through two job losses. Two years before he left Lockheed, his role was one of forty-four director positions being consolidated to nineteen, and he didn’t get one. He moved into leadership development, and then the company sold that division. Two weeks before his last day, his son Carter was born. He started his company anyway. He set out to write a book about purpose and found, once he sat down to write it, that every moment of clarity about purpose had arrived through a disruption. So he renamed it. We started with turbulence. I confessed to the years I spent booking United flights with the in-seat channel that let you listen to the cockpit, and how hearing pilots coordinate with each other and with ground control steadied me. Andre, who has stood next to the engineers who design these aircraft, admitted he still feels the same unease in the air. From there we talked about where control ends and collaboration begins. Bounce back and bounce forward. Andre separates three responses to disruption: staying down, bouncing back to where you were, and bouncing forward. He is clear that growth after a hard moment is a choice, and he has watched people who never recovered. The elephant and the rope. Andre uses a circus fable about a grown elephant held by a small rope, because it was tied that way as a calf and stopped testing it. He sees our identities and habits wired the same way, and capable of being broken. The jump. Andre told the story of a college play against Terrell Owens, where he jumped and kept the ball out of Owens’s hands. His point was that you jump before you feel ready, and that the preparation and movement before the jump matter as much as the jump. His advice to anyone who feels stuck is to start moving in any direction and let the direction reveal itself. The 1440. Andre built a system around the 1,440 minutes in a day. He names five areas of life (spirituality, career, relationships, health, finances), writes a vision for each, sets yearly goals connected to them, and fills those goals with daily habits. One early effect: he found activities that fit none of his areas and stopped doing them. Self-dosing. Drawing on Meet Your Happy Chemicals, Andre walks through DOSE: dopamine, oxytocin, serotonin, and endorphins. His view is that we can design our days to produce these on purpose, through anticipation, connection, gratitude, and movement, instead of waiting for life to supply them. He used my countdown to Garth Brooks tickets as a live example. The Commute. Andre shares short audio messages on LinkedIn sized for the drive to work or the walk to your desk, built on the idea that a few well-chosen words can change how someone feels heading into the next thing.

  2. Oct 15

    Episode 172: The Sales Leadership Gap in the Era of AI with Kristie Jones

    Kristie K. Jones works with founders, owners, and sales leaders to build sales playbooks, hire sellers, and scale beyond founder-led selling. She came to B2B software after eight years as a retail buyer for a major department store, took over her first sales team four months later, and has since led teams through the move from on-premise software to the cloud. She is the author of Selling Your Way In: The Playbook for Setting Your Income and Owning Your Life. Her second book, The Sales Leadership Gap: Leading Humans in an AI-Augmented World, releases in late October 2026. Kristie returns to the show two years after her first appearance. She starts with what happened to her first book after it left her hands. She wrote it for individual sellers and hoped it would land in university sales programs. Professors showed little interest, and readers found it anyway, often writing to tell her they had realized they were in the wrong sales role. Her second book began at a crossroads. In June of last year, with business slowing and clients in what she calls freeze mode, she attended six conferences and sat in on every session. Nearly every conversation was about tools. What she did not hear was any discussion of how leadership changes when a sales leader is no longer managing a team of people but a system that includes agents, automations, and humans together. She and Bill talk through what that shift asks of leaders, what she is hearing from senior sellers in interviews, a story from her son about being told to use Copilot, and why the next sales playbook will be written by small groups of practitioners rather than handed down. Connect with Kristie • LinkedIn: linkedin.com/in/kristiekjones/ • Website: kristiekjones.com • The Sales Leadership Gap: available from major book retailers in late October 2026

  3. Sep 25

    Episode 171: The Narrative Method & Change with Shari Foos

    Shari Foos is the founder of The Narrative Method, a 501(c)(3) nonprofit that connects people to themselves and each other through creative writing. She is a marriage and family therapist and spent many years as a writer and performer before that. The program began in 2012 as an in-person practice. It now runs mostly as free online writing salons where people write to prompts, read aloud in small groups, and receive no feedback or criticism. Her book, The Narrative Method: A Writing Practice for Not Hating Yourself and Discovering Who You Really Are, comes out from HarperCollins on April 6 and is available for pre-order. Episode Summary Bill and Shari begin with a shared question: who gets to call themselves creative? Bill describes the days in 2020 when he couldn't accept the word. Shari describes creative expression as a right, and the doubt most of us carry about it as something learned. She calls the source "the cult of culture," her term for the steady message from media, advertising, and politics that we aren't enough. From there the conversation moves through the ideas in her book. Shari walks through "Lantern in the Cave," which draws on Plato's allegory, and explains how writing to a prompt can produce small moments of recognition. Bill brings in the Odyssey and a recent interview he heard with Miley Cyrus, which leads to a discussion of why vulnerability draws people in more than success does. They talk about the difference between being known and being famous, and about community as a practical response to isolation. Shari talks about what parents can pass on when they weren't given permission to dream themselves. Topics Discussed - Why creative expression can be treated as a right, and how self-doubt gets learned - The "cult of culture" and the habit of comparing and judging ourselves - Being known versus being famous, and what intimacy and legacy have to do with it - Vulnerability in public life, illustrated by Bill's account of the Miley Cyrus interview with Zane Lowe - Community and human contact in everyday transactions - "Lantern in the Cave": Plato's allegory, the shadow we see when we turn around, and aha moments - Letting yourself imagine the ideal, and tolerating disappointment when reality falls short - Awe, and the way facing painful feelings can open into connection - Parents, protection, and dreams handed down across generations - How a salon works: prompts, breakout rooms, witnessing, and no feedback - Working with veterans, and the difference between being thanked and being listened to - Ideas Worth Sitting With - Shari's view is that feedback of any kind, including praise, interrupts a person's first experience of their own voice. - She argues that people can tolerate disappointment better than they can tolerate a world with no possibilities. - She says that listening to someone read is a way of making them feel more whole, and that the listener benefits too. - Her position on imperfect writing is that misspellings and rough language are part of what makes a piece relatable. Salons are free. Sign up at thenarrativemethod.org under Events, then Salons. Each salon has its own link. There is no commitment to attend again. Connect Website: thenarrativemethod.org Salons: thenarrativemethod.org/salons Book: The Narrative Method, HarperCollins, April 6 (pre-order link: [add]) Email: info@thenarrativemethod.org Instagram, Facebook, TikTok, and YouTube: @thenarrativemethod

  4. Jul 1

    Episode 169: Rethinking Resistance with the Neurological Nomad

    Travis Hahler is Senior Director of Global Strategy & Transformation at Salesforce, where he leads teams through large-scale organizational change. Alongside his corporate work, Travis is a keynote speaker and the author of Rethink Resistance: Embracing Neuroscience to Lead Transformational Change, published by Fast Company Press. Travis joins to unpack what happens neurologically when people encounter change — and why most leaders are misreading the signals. Drawing on his book Rethink Resistance, Travis makes the case that resistance isn't a problem to overcome. It's data. The conversation moves from the science of six neurological barriers to change, to the surprisingly practical value of body language, to an unexpected live tarot card reading that turns out to be a fitting metaphor for the whole conversation: if you know what to look for, you can see what's coming. Travis also addresses the AI transformation moment head-on — arguing that how companies are currently introducing AI mirrors one of the most primal threat responses in the human brain, and that leaders who don't understand that are setting their organizations up to fail. Bonus: Resistance Tarot Card Giveaway During the episode, Travis revealed that he's creating a physical deck of Resistance Tarot Cards — a tangible extension of the frameworks in his book. If you purchase Rethink Resistance and send Travis proof of purchase, you'll be entered into a drawing to receive a packet of the cards. This was unplanned, unscripted, and announced here first. To enter: buy the book, then reach out to Travis directly via his website or LinkedIn with your purchase confirmation. Links & Resources Book — Rethink Resistance: linktr.ee/theneurologicalnomad Travis's Website: travishahler.com Book Page: travishahler.com/book Podcast Snippets: travishahler.com/podcast LinkedIn — The Neurological Nomad: linkedin.com/company/the-neurological-nomad

4.8
out of 5
45 Ratings

About

Bill Kirst, an organizational change leader, supports organizations and clients navigating change in order to thrive, to overcome personal obstacles and to reach their full potential. Bill's blended approach has been cultivated over many years by consulting with individuals and offering leadership in military service. In his podcast, Bill talks with a diverse set of guests on the topic of leading change in today's ever-changing world. Brew up a cup of coffee, or tea, and enjoy the listen. *Disclaimer: Any views and opinions expressed in this podcast are personal and belong solely to the podcast owner and do not represent those of people, institutions or organizations that the owner may or may not be associated with in professional or personal capacity.

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