Profit by Design

Dr. Sabrina Starling

You work hard in your business. On the Profit by Design Podcast, we ask the BIG question: What has your business done FOR YOU lately? Join Dr. Sabrina Starling, The Business Psychologist™ and founder of Tap the Potential weekly, as she brings you tips, tools and strategies to support YOU in making intentionally profitable AND sustainable business decisions to live the lifestyle you desire. After all, work supports life, not the other way around. Dr. Sabrina is the author of the The 4 Week Vacation® and the How to Hire the Best Series. Profit by Design is a Tap the Potential Production.

  1. 6d ago

    418: How to Build a Self-Managing Team That Doesn’t Depend on You

    Are you stuck feeling like your business can’t run without you? Wouldn’t you love to have a team that manages itself? In this episode, you’ll hear what happened when Dr. Sabrina stepped back, and Melissa Kay took full ownership of delivery. Spoiler alert: the coaching didn’t just stay on track, but it got even better! You’ll discover why giving your team autonomy is the key to growth and freedom and how stepping back creates space for innovation and improvement. We’re providing practical steps you can follow to build your own self-managing team. If you’ve ever worried about losing control by stepping back, join us to learn how your business can actually grow stronger without you. Profit by Design is a Tap the Potential production. Show Highlights: Dr. Sabrina’s insights from Melissa Kay’s extended vacation: A self-managing team IS possible!A-players are intrinsically motivated and are whole, competent, capable, and complete.Building your self-managing team requires specific action steps, such as asking, “What is most important?” as part of your structured approach. The environment you want is a calm, curiosity-driven, well-oiled machine powered by a learner mindset.Our programs, Leadership Bootcamp and Coach Approach, are designed for A-players who are ready to be equipped to support your vision.Our clients want step-by-step instructions.Building your self-managing team takes a clear vision, specific expectations, targeted KPIs to track progress, and a delivery promise.Exceeding your clients’ expectations is classic A-player thinking.Building trust in your teamCheck out our courses on hiring, leadership, and team development. Book a call with us if you don’t know where to start! Resources: If you're ready to build a business that gives you more profit AND more freedom, join me for the FREE Better Business Better Life Jumpstart Workshop: How to Reclaim 10 Hours per Week (and Pay Yourself More!). https://www.tapthepotential.com/jumpstart. We will begin September 22nd.

    418: How to Build a Self-Managing Team That Doesn’t Depend on You
  2. Sep 3

    417: You Love Your Business. But It’s Taking Too Much From You. Part 2

    When we go into business as an entrepreneur, there almost always comes a point when it starts to take over our lives. We began our dive into this topic in our last episode, and we’re continuing in this second part of the discussion. Kaitlyn Adelle and Melissa Kay begin this episode by offering a behind-the-scenes look at Tap the Potential’s Better Business, Better Life program. If you’re on the fence about joining the program, this is the episode you need to hear! Profit by Design is a Tap the Potential production. Show Highlights: What it feels like to begin the Better Business, Better Life program: “I’m no longer alone on an island.”The problem when a business owner tries to do “all the things”Being with like-minded people who understand your struggles but want you to succeed is everything to an overwhelmed entrepreneur.Work fewer hours and achieve better results! It IS possible!Our results are unmatched: 95% of our clients achieve the promised results. (Our proven results are based on client feedback.)Imagine getting back a chunk of your time and spending it with your family.Our Better Business, Better Life Assessment is the place to get started!Melissa and Kaitlyn share stories of hope from real clients.We exist to give business owners hope again. What is it costing you to wait? Giving us five hours a week could give you your life back.Book a call with Kaitlyn today! Resources: Ready to build a business that supports your life instead of consuming it? Book a call with Kaitlyn at www.tapthepotential.com.

    417: You Love Your Business. But It’s Taking Too Much From You. Part 2
  3. Aug 27

    416: You Love Your Business. But It’s Taking Too Much From You. Part 1

    You love your business, but is it taking too much from you? Most entrepreneurs didn’t start a business because they wanted to work all the time, carry every decision, or spend their evenings thinking about what still needs to get done. They started because they wanted to build something meaningful and have freedom in their lives. In this episode, Melissa Kay and Kaitlyn Adelle are having a real conversation about what it means to take your life back from your business–and why we believe you can build a successful, profitable business without sacrificing the life you’re building it for. If your business is successful but still depends too heavily on you, this conversation is for you. Profit by Design is a Tap the Potential production. Show Highlights: Melissa’s perspective on the mission of Tap the Potential and what they want to accomplish in the lives of entrepreneursThe importance of celebrating wins with our clientsTime with your loved ones is one thing you can’t get more of once it’s gone.Kaitlyn’s perspective on the mission to allow entrepreneurs to have more LIFEUsing motivators to hold our clients accountableThe common struggles most business owners face: overworking, underperforming team members, untracked KPIs, and insufficient job descriptions and onboarding plans, The root of the overwhelm is a systems-and-people problem.Addressing the higher-level problem is key. Resources: Ready to build a business that supports your life instead of consuming it? Book a call with Kaitlyn at www.tapthepotential.com.

    416: You Love Your Business. But It’s Taking Too Much From You. Part 1
  4. Aug 20

    415: Why Your Team Doesn't See the Business Like You Do (And How to Change That)

    “If everyone on my team cared about this business as much as I do, we would be unstoppable.” If you’ve ever had that thought, you are not alone. But here’s the leadership shift that changes everything: Your team doesn’t need to care about the business the way you do; they need to understand how their work creates value. If your team members have never been shown what success really looks like, how their role impacts profitability, how to solve problems rather than waiting for direction, and why their contribution matters—they will remain task-focused instead of becoming the business builders you want (and need) them to be. In this episode, Kaitlyn and Melissa discuss why ownership isn’t a personality trait but a leadership skill to be developed. When your team understands the impact they have on the business, everything changes. They will stop simply completing tasks and will start improving the business. Join us to discover how to help your team think like leaders without expecting them to think like owners. Profit by Design is a Tap the Potential production. Show Highlights: Powerful questions to ask so your team members understand their rolesIf you don’t have clarity, your team will not have clarity.Every team member has their own $10,000 an hour activities.Understanding ownership is the key. (It’s a skill to be developed.)Your business impact > job descriptionsThe benefits of extended owner vacations for your team: opportunities for growth, trust, and alignmentYour immutable laws are the key to attracting the right team members AND the right clients and customers.Leadership Bootcamp: an amazing opportunity for your A-playersIf you want your team to understand their impact and how their work creates value, book a call with us today! Resources: If today’s conversation made you realize your business depends too much on you, take the Better Business, Better Life Assessment. In about 10 minutes, you’ll discover the biggest constraint keeping your business from supporting your life.

    415: Why Your Team Doesn't See the Business Like You Do (And How to Change That)
  5. Aug 13

    414: How to Turn Payroll Into Your Biggest Profit Driver

    What if payroll wasn’t your biggest expense, but your biggest profit driver? The most profitable business owners don’t focus on keeping payroll costs under control, but they help every person on their team create more value. The difference in perspective about payroll is everything. If your team members don’t know what success looks like and how they create value, solve problems, and make decisions, they become very expensive task-doers. If you develop leaders instead of simply managing employees, your team begins to solve problems before they reach you, improve the customer experience, eliminate costly mistakes, increase efficiency, and create more profit without adding more work to your plate. In this episode, Melissa Kay and Kaitlyn Beaver are sharing why the most profitable businesses have a leadership development strategy that dissolves payroll problems. Join us now to learn how your team can make your business stronger every single day. Profit by Design is a Tap the Potential production. Show Highlights: Supporting your team and driving profit for your businessYour team members’ time is worth $10,000 an hour, too! (Do they know your vision, mission, and purpose?)Find where profit is leaking with your team and turn it into growth and opportunities.A personal example from Kaitlyn’s career when she was looking for a chance to growCreating roles based on what your business needsTurning payroll into your profit driver requires alignment among your vision/mission/values, team members’ roles, their key results, and KPIs.Helping your team members shine as they achieve (and exceed!) their key resultsIf you want to turn your payroll into your biggest profit driver, book a call with us today! Resources: If today’s conversation made you realize your business may be relying too heavily on you, take the Better Business, Better Life Assessment. In about 10 minutes, you’ll discover the biggest constraint holding your business back and learn where to focus next.

    414: How to Turn Payroll Into Your Biggest Profit Driver
  6. Aug 6

    413: The Hiring Mistakes We See Every Single Week

    The hiring mistakes we see every single week have nothing to do with finding “good people.” We’ve noticed the same patterns over and over again: hiring too fast because you’re overwhelmed, settling because you need a body in a position, writing job ads that attract the wrong candidates, and expecting new hires to “figure it out.” Is it any wonder why your turnover rate is high? The truth is that hiring challenges are rarely just hiring challenges. They are often leadership challenges. In this episode of the Profit by Design podcast, Kaitlyn and Melissa pull back the curtain on the conversations we’re having with business owners every week. We share the most common hiring mistakes we see, why they happen, and what the best business owners do differently to build an A-player team. If you’re frustrated with hiring and wonder why your team isn’t performing the way you’d hoped, this conversation is for you! Profit by Design is a Tap the Potential production. Show Highlights: Our How to Hire the Best program helps you stand out as an employer of choice.Avoid costly hiring mistakes.Melissa’s perspective on hiring with intention (“What does my company need right now?”)Writing job descriptions vs. job advertisementsHiring for skills vs. hiring for characterYour business culture should be obvious to anyone who applies for a job!Understanding how to implement an A-player development plan with one-to-one check-ins on their goals, successes, and trajectoryCommon mistakes by business owners: not blocking off time to welcome a new team member, not having human connection as part of your onboarding process, and not building a culture of community on your teamA magic question to ask any team member: “How might I support you?”If you are up against hiring challenges, book a call with us today! Resources: And if today's conversation has you thinking, "I can totally relate to this," don't stop there. Take the Better Business, Better Life Assessment to discover the biggest constraint keeping your business from supporting your life. In about 10 minutes, you'll have a clearer picture of where to focus next. 👉 tapthepotential.com/assessment

    413: The Hiring Mistakes We See Every Single Week
  7. Jul 30

    412: What the Best Business Owners Do Differently

    What separates the business owners who thrive from those who stay stuck? After coaching hundreds of business owners, we’ve noticed that those who create the biggest transformations aren’t necessarily the smartest, the busiest, or the ones working the longest hours. In this week’s episode, Melissa Kay and Kaitlyn Beaver pull back the curtain on the patterns they see every day while coaching business owners and leading conversations with entrepreneurs across the country. You’ll learn the mindset shifts that lead to sustainable growth, what the best business owners do that others overlook, the habits that create stronger teams and better leadership, and why some owners grow with confidence. In contrast, others stay stuck in survival mode. Join us for an honest conversation about what we have learned from the business owners building businesses that truly support their lives. Profit by Design is a Tap the Potential production. Show Highlights: Top mindset shifts for sustainable growth: (Hint: Working less is more!)Create space for innovative thinking.Focus on $10,000-an-hour activities.Taking “time off” doesn’t just mean going on vacation.The value of time audits in pinpointing your issuesDelegation is a true gift to your team members. It fosters growth AND trust.Clear systems make delegation easier!Do you know the sweet spot of your business?Examples from Melissa of giving clients a better lifeONE small step forward can make the biggest difference in your business and your life! Take the Better Business, Better Life Assessment today! Resources: If this conversation leaves you wondering what your next step should be, take the Better Business, Better Life Assessment. It will help you identify the biggest opportunity in your business so you can stop guessing and start building a business that truly supports your life. Work should support your life–not the other way around!

    412: What the Best Business Owners Do Differently
  8. Jul 23

    411: How I Prepared My Business for a 6-Week Vacation

    What if you could step away from your business for six weeks… and everything kept running? For many business owners, even taking a long weekend feels impossible. It’s not because you don't have a great team or you don’t work hard enough. It’s because your business still depends on you for too many decisions. The freedom you’re looking for isn’t found by working harder; it’s built through intentional leadership, clear systems, and a self-managing team. In this episode of the Profit by Design Podcast, Dr. Sabrina Starling shares how she prepared her business for her 6-week vacation—and the lessons every business owner can apply to create more time, more freedom, and a more sustainably profitable business. Imagine signing off for six weeks and returning to a more confident team, a business that’s still growing, and a life that finally feels aligned with why you became an entrepreneur in the first place. Join Melissa Kay and Dr. Sabrina to learn how to make this dream a reality in your business! Profit by Design is a Tap the Potential production. Show Highlights: Dr. Sabrina’s hard rule about “no takebacks” after delegating tasks for her vacationPractical steps of vacation preparations for Dr. Sabrina (How she prepares her team)The key to creating a sustainable business and job stability for your teamFocus on key results for team members.Dr. Sabrina’s mandate to her team about using AI for repetitive activitiesThe incredible results our clients are experiencing because of innovation and creativityMelissa’s example of freeing up her time by offloading tasks to othersThe business owner’s trap: “I am the ONLY one who can do this.”Give your team members more confidence, ownership, and job stability!Ready to discover what’s keeping your business dependent on you? Find out more about our Better Business, Better Life program. Learn how to slash ten hours off your work week! Book a call with Kaitlyn today! Resources: Take the Better Business, Better Life Assessment to identify your biggest opportunity to create more time freedom, stronger leadership, and a sustainably profitable business! Work should support your life–not consume it!

    411: How I Prepared My Business for a 6-Week Vacation
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About

You work hard in your business. On the Profit by Design Podcast, we ask the BIG question: What has your business done FOR YOU lately? Join Dr. Sabrina Starling, The Business Psychologist™ and founder of Tap the Potential weekly, as she brings you tips, tools and strategies to support YOU in making intentionally profitable AND sustainable business decisions to live the lifestyle you desire. After all, work supports life, not the other way around. Dr. Sabrina is the author of the The 4 Week Vacation® and the How to Hire the Best Series. Profit by Design is a Tap the Potential Production.