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Think Fast Talk Smart: Communication Techniques

Matt Abrahams, Think Fast Talk Smart
  • 4.7 (710)
  • CAREERS
  • UPDATED WEEKLY

One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.

  1. 259. Quick Thinks: Task-Focused to People-Focused—A Smarter Way to Communicate

    1D AGO

    259. Quick Thinks: Task-Focused to People-Focused—A Smarter Way to Communicate

    How “spaciousness” helps teams move beyond busywork — and build the conditions for honest conversation. “We’re just so busy right now” is one of the most common reasons cultures don’t change — and it’s exactly what Megan Reitz set out to understand. In her research, she describes two modes of attention at work: doing mode, where focus narrows to tasks, control, and quick progress, and spacious mode, where attention expands, insight emerges, and real connection becomes possible. Reitz is a leadership researcher whose work explores how people speak up, listen well, and create environments where others can be heard — because, as she puts it, “how you show up affects the voices of the people around you.” When teams are anxious or rushed, attention tightens and listening gets shallow; when there’s more safety and space, people can pause, widen their perspective, and make better choices together. In this Quick Thinks episode of Think Fast, Talk Smart, Reitz and host Matt Abrahams discuss why organizations get stuck in doing mode and what it takes to build spacious agility. They share practical ways to name spaciousness, strengthen psychological safety, introduce healthy dissonance (even through assigned roles like devil’s advocate), and respond in ways that keep people speaking up — not shutting down. Episode Reference Links: Megan ReitzMegan’s Book: Speak Out, Listen UpEp.132 Lean Into Failure: How to Make Mistakes That WorkEp.148 Conviction and Compassion: How to Have Hard Conversations  Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:10) - Doing Mode vs. Spacious Mode (02:13) - Building Agility Between Modes (12:56) - Creating Psychological Safety (19:14) - Conclusion  ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription. Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

    22 min
  2. 258. When Power Talks, People Walk: Why Leaders Don’t Hear What Matters Most

    4D AGO

    258. When Power Talks, People Walk: Why Leaders Don’t Hear What Matters Most

    Why it’s critical to say what needs to be said — and listen when others do the same. Speak out, listen up — these are Megan Reitz’s core pillars of workplace communication. According to her, healthy organizations are only possible when everyone can say what they think, and they know they’ll be heard. Reitz is an academic and author whose work focuses on creating workplaces where all voices are heard and valued. Her latest book, Speak Out, Listen Up, explores the power dynamics that shape our communication at work and beyond. “Conversational habits define organizational success and our capacity to flourish,” she says. “Ethical conduct depends on what we're able to say and what we aren't, and whether we're heard or not. Innovation depends on our capacity to speak up, challenge, and disrupt, and whether that is heard or not. And of course, our engagement and our ability to perform depends on a feeling that our opinion is valued and that we're respected.” In this episode of Think Fast, Talk Smart, Reitz and host Matt Abrahams discuss how to create workplaces where every voice is heard. From her T.R.U.T.H. framework (trust, risk, understanding, titles, and how-to) to the pitfalls of communicational power dynamics, Reitz’s insights reveal why healthy organizations are only possible when we all speak out and listen up. Episode Reference Links: Megan ReitzMegan’s Book: Speak Out, Listen UpEp.132 Lean Into Failure: How to Make Mistakes That WorkEp.148 Conviction and Compassion: How to Have Hard Conversations  Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:17) - The TRUTH Framework (05:28) - Status, Titles, and Voice (09:17) - Power Traps For Leaders (14:02) - Mindful Leadership = Habit Change (18:31) - The Final Three Questions (25:43) - Conclusion  ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription. Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

    29 min
  3. 257. Move Your Audience: Lessons From MLK You Should Use

    JAN 19

    257. Move Your Audience: Lessons From MLK You Should Use

    Why it’s not about being born a great communicator, but becoming one. The greatest communicators aren’t always great from the start. As Lerone Martin knows, even the great Martin Luther King Jr. had to practice before he could persuade. Martin is the Martin Luther King Jr. Centennial Professor at Stanford, and as director of the King Research and Education Institute, he has spent years studying how King developed his brilliant communication that continues to captivate audiences to this day. “This is a skill that Martin developed over years,” Martin says. “There are stories of him practicing in the mirror... And I think it speaks to us about how we can develop this skill over time.” In this episode of Think Fast, Talk Smart, Martin and host Matt Abrahams unpack the techniques behind King's legendary speeches, from the musicality of his voice to his use of repetition and narrative structure. Whether you’re preparing a speech or building conversation skills, Martin highlights King’s example to show that great communication isn’t always born — it’s built. To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium. Episode Reference Links: Lerone MartinEp.192 Quick Thinks: How to Supersize Your Stories  Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:09) - Why MLK Was So Compelling (03:36) - MLK’s Early Speaking Struggles (05:08) - How MLK Practiced and Improved (06:03) - Favorite MLK Speech (07:17) - “I Have A Dream” and Prepared Spontaneity (09:22) - MLK’s Core Techniques (12:20) - Repetition, Rhythm, and Momentum (14:49) - Conviction vs. Performative Messaging (18:21) - The Final Three Questions (22:56) - Conclusion  ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription. Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

    26 min

  4. JAN 19 • SUBSCRIBERS ONLY

    Deep Thinks 257. Move Your Audience: Lessons From MLK You Should Use

    Why it’s not about being born a great communicator, but becoming one. The greatest communicators aren’t always great from the start. As Lerone Martin ( https://www.fastersmarter.io/guests/lerone-martin/ ) knows, even the great Martin Luther King Jr. had to practice before he could persuade.Martin is the Martin Luther King Jr. Centennial Professor at Stanford, and as director of the King Research and Education Institute, he has spent years studying how King developed his brilliant communication that continues to captivate audiences to this day. “This is a skill that Martin developed over years,” Martin says. “There are stories of him practicing in the mirror... And I think it speaks to us about how we can develop this skill over time.”In this episode of Think Fast, Talk Smart ( https://www.fastersmarter.io/ ), Martin and host Matt Abrahams unpack the techniques behind King's legendary speeches, from the musicality of his voice to his use of repetition and narrative structure. Whether you’re preparing a speech or building conversation skills, Martin highlights King’s example to show that great communication isn’t always born — it’s built. Episode Reference Links: * Lerone Martin ( https://www.fastersmarter.io/guests/lerone-martin/ ) * Ep.192 Quick Thinks: How to Supersize Your Stories ( https://www.fastersmarter.io/192-quick-thinks-how-to-supersize-your-stories/ ) Connect: * Premium Signup >>>> Think Fast Talk Smart Premium ( https://www.fastersmarter.io/premium/ ) * Email Questions & Feedback >>> hello@fastersmarter.io * Episode Transcripts >>>Think Fast Talk Smart Website ( https://www.fastersmarter.io/257-move-your-audience-lessons-from-mlk-you-should-use/ ) * Newsletter Signup + English Language Learning >>>FasterSmarter.io ( http://fastersmarter.io/ ) * Think Fast Talk Smart >>>LinkedIn ( https://www.linkedin.com/company/think-fast-talk-smart/ ),Instagram ( https://www.instagram.com/thinkfasttalksmart/ ), YouTube ( https://www.youtube.com/playlist?list=PL6caGRBUYZCmgDGM2RK6mxKB9jG_ccmm3 ) * Matt Abrahams >>>LinkedIn ( https://www.linkedin.com/in/maabrahams/ ) Chapters:

    26 min
  5. 256. Be Kind: The Most Overlooked Driver of Success

    JAN 15

    256. Be Kind: The Most Overlooked Driver of Success

    Why being kind is the best investment. Can kindness be a company’s competitive advantage? Bonnie Hayden Cheng says yes — and she’s got a business metric to prove it: return on kindness. Cheng is a professor of management at City University of Hong Kong who researches how workplace behaviors affect interpersonal dynamics and well-being. In her book, The Return on Kindness, she explores how organizations that foster a culture of kindness see a measurable ROK — one marked by a more committed, more productive, and less expensive workforce. “Organizations that have this kind of culture around acts of civic virtue, helping, or showing support for people, those end up having employees that want to stay, are less likely to call in sick, are more committed, their performance goes up,” she says. “There's also benefits for the company in terms of higher productivity and efficiency, and even lower costs.” In this episode of Think Fast, Talk Smart, Cheng and host Matt Abrahams explore how to build cultures of kindness — from Cheng’s RISE framework for kind leadership to why candor and compassion go hand-in-hand. Whether you're leading a team or simply trying to show up better for your colleagues, Cheng offers a compelling case for measuring what really matters: the return on kindness. Episode Reference Links: Bonnie Hayden ChengBonnie’s Book: The Return on KindnessEp.93 All the Feels: The Personal and Professional Power of Emotional AwarenessEp.132 Lean Into Failure: How to Make Mistakes That Work Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:16) - What Is Kind Leadership? (04:18) - The RISE Framework (06:53) - Everyone Can Be a Leader (08:12) - Kindness vs. Niceness (10:41) - Kindness and Candor (12:13) - Communicating Kindness (14:12) - The Power of Tone and Pause (16:29) - Building a Culture of Kindness (18:41) - Protecting Kindness in Organizations (21:12) - The Final Three Questions (23:53) - Conclusion  ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription. Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

    27 min
  6. 255. How Leaders Sound Smart Without Saying Too Much

    JAN 13

    255. How Leaders Sound Smart Without Saying Too Much

    The keys to communicating clarity, not confusion. What separates communicators who clarify from those who confuse? The ability to “Simplify complexity,” says Adam Bryant. “I don't think you can be an effective leader if you can't do that.” Bryant is a senior managing director at the ExCo Group and former New York Times journalist who interviewed over 500 CEOs for his renowned Corner Office column. Through those conversations, he identified a pattern: the best communicators turn complexity into clarity. For Bryant, that means checking your own expertise, considering not whether something makes sense to you, but whether it makes sense to someone else. “Empathy [is] a component of communication,” he says, “to be an effective communicator, you have to be able to get in the head of the audience.” In this episode of Think Fast, Talk Smart, Bryant and host Matt Abrahams explore the keys to clear communication, from simplifying (without oversimplifying) to repeating messages until people can recite them back. Whether you’re leading a whole company or just one conversation, Bryant’s insights reveal how to communicate complex ideas in ways anyone can understand. To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium. Episode Reference Links: Adam BryantAdam’s Books: Quick and Nimble / The CEO TestEp.98 Give It to Me Straight: How to Give Honest, Constructive Feedback  Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:36) - Traits of Successful Leaders (04:51) - Communication Mistakes to Avoid (08:48) - Listening as a Leadership Skill (12:08) - Simplifying Complex Ideas (15:44) - How to Capture Attention (18:24) - Leading Life with Curiosity (19:48) - The Final Three Question (25:26) - Conclusion  ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription. Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

    28 min
  7. Deep Thinks 255. How Leaders Sound Smart Without Saying Too Much

    JAN 13 • SUBSCRIBERS ONLY

    Deep Thinks 255. How Leaders Sound Smart Without Saying Too Much

    The keys to communicating clarity, not confusion. What separates communicators who clarify from those who confuse? The ability to “Simplify complexity,” says Adam Bryant ( https://www.fastersmarter.io/guests/adam-bryant/ ). “I don't think you can be an effective leader if you can't do that.”Bryant is a senior managing director at the ExCo Group and former New York Times journalist who interviewed over 500 CEOs for his renowned Corner Office column. Through those conversations, he identified a pattern: the best communicators turn complexity into clarity. For Bryant, that means checking your own expertise, considering not whether something makes sense to you, but whether it makes sense to someone else. “Empathy [is] a component of communication,” he says, “to be an effective communicator, you have to be able to get in the head of the audience.”In this episode of Think Fast, Talk Smart ( https://www.fastersmarter.io/ ), Bryant and host Matt Abrahams explore the keys to clear communication, from simplifying (without oversimplifying) to repeating messages until people can recite them back. Whether you’re leading a whole company or just one conversation, Bryant’s insights reveal how to communicate complex ideas in ways anyone can understand. Episode Reference Links: * Adam Bryant ( https://www.fastersmarter.io/guests/adam-bryant/ ) * Adam’s Books: Quick and Nimble ( http://fastersmarter.io/quick-and-nimble ) / The CEO Test ( http://fastersmarter.io/the-ceo-test ) * Ep.98 Give It to Me Straight: How to Give Honest, Constructive Feedback ( https://www.fastersmarter.io/98-give-it-to-me-straight-how-to-give-honest-constructive-feedback/ ) Connect: * Premium Signup >>>> Think Fast Talk Smart Premium ( https://www.fastersmarter.io/premium/ ) * Email Questions & Feedback >>> hello@fastersmarter.io * Episode Transcripts >>>Think Fast Talk Smart Website ( https://www.fastersmarter.io/255-how-leaders-sound-smart-without-saying-too-much/ ) * Newsletter Signup + English Language Learning >>>FasterSmarter.io ( http://fastersmarter.io/ ) * Think Fast Talk Smart >>>LinkedIn ( https://www.linkedin.com/company/think-fast-talk-smart/ ),Instagram ( https://www.instagram.com/thinkfasttalksmart/ ), YouTube ( https://www.youtube.com/playlist?list=PL6caGRBUYZCmgDGM2RK6mxKB9jG_ccmm3 ) * Matt Abrahams >>>LinkedIn ( https://www.linkedin.com/in/maabrahams/ ) Chapters:

    32 min
  8. 254. Start Fresh: How Framing, Timing, and Talk Can Improve Your Finances

    JAN 6

    254. Start Fresh: How Framing, Timing, and Talk Can Improve Your Finances

    How to have more open conversations about money. Talking about money is taboo for many people. But according to Wendy De La Rosa, financial well-being only starts when we break the silence around finance. De La Rosa is a professor at the Wharton School at the University of Pennsylvania and a co-founder of the Common Cents Lab, an initiative aiming to increase financial well-being for low- to moderate-income people. For many, she says, shame keeps us silent about money. “Shame is paralyzing, and more than any other negative emotion, [it] leads us to ignore,” she says. But when it comes to financial well-being, ignoring our finances is the last thing we should do. Instead, De La Rosa advocates for open discussion. “Talk about finances,” she says. “How did you ask for a raise? What are you getting paid right now? These are important conversations that help everybody.” In this episode of Think Fast, Talk Smart, De La Rosa and host Matt Abrahams explore how to have more open, productive conversations about finances. Whether you're a manager thinking about employee financial wellness or trying to broach a difficult topic with a partner or friend, De La Rosa offers practical strategies for breaking through the taboo around money. To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium. Episode Reference Links: Wendy De La RosaEp.104 How to Change: Building Better Habits and Behaviors (And Getting Out of Your Own Way)Ep.59 From Dreaming to Doing: How We Set and Achieve Goals   Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:17) - The Fresh Start Effect (04:40) - Pay Timing Shapes Behavior (05:56) - Productivity and Financial Stress (08:22) - Framing Financial Choices (10:55) - Understanding Financial Shame (13:25) - Rebuilding Your Financial Environment (14:50) - Giving Financial Advice With Care (17:22) - Normalizing Money Talk (18:26) - The Final Three Question (23:41) - Conclusion  ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

    26 min
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One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.

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