The AI for Sales Podcast

Chad Burmeister

Hosted by renowned author, speaker, and sales transformation leader Chad Burmeister, this podcast explores the powerful intersection of human creativity and artificial intelligence in modern sales. As Dr. Joel Le Bon puts it: “In sales, time kills deals. In AI for Sales, AI kills time.” Brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will personally connect you with the right person at any of these companies. 👉 Visit www.SDR.ai/intro

  1. The Future of Customer Experience with AI

    4D AGO

    The Future of Customer Experience with AI

    Summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Justin Trombold, an expert in generative AI and sales strategy. They discuss the importance of AI readiness, the transformation of customer experience through AI, and the balance between automation and personalization in sales. Justin emphasizes the need for organizations to align their AI strategies with their overall business objectives and to overcome misconceptions about AI's capabilities. The conversation highlights the potential of AI to enhance sales processes and improve customer engagement while addressing the challenges that come with implementing AI solutions. Takeaways Generative AI readiness is crucial for organizations. Data quality is just one aspect of AI readiness. AI can significantly enhance customer experience. Sales teams should focus on higher order tasks. Misconceptions about AI can hinder its adoption. Automation should augment human capabilities, not replace them. Collaboration across departments is essential for success. Understanding AI's limitations is key to effective use. Sales strategies must align with AI capabilities. AI can help sales reps focus on relationship building. Chapters 00:00 Introduction to AI in Sales 02:50 Understanding Generative AI Readiness 05:54 Transforming Customer Experience with AI 08:26 The Role of AI in Sales Strategy 11:30 Overcoming Misconceptions about AI 14:12 Balancing Automation and Personalization 17:09 Future of AI in Sales and Customer Engagement The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies. 👉 Visit www.SDR.ai/intro to unlock your direct line.

    30 min
  2. The Evolution of Web Design

    FEB 7

    The Evolution of Web Design

    Summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Mark McDougall from Clarity First about the transformative impact of AI on web design and customer experience. They discuss the evolution of website creation, the challenges of optimizing traffic, and the misconceptions surrounding AI's capabilities. Mark shares insights on the future of AI, its potential to replace jobs, and the importance of maintaining a human touch in sales. The conversation also touches on emerging technologies, ethical considerations, and the skills needed to navigate the AI landscape effectively. Takeaways AI is significantly changing the landscape of web design. The ease of creating websites has drastically improved with AI tools. Understanding customer needs is crucial for effective web design. AI can help in diagnosing client problems more effectively. Small business owners can now create websites with minimal friction. The importance of a strong value proposition on landing pages. Offering free value can enhance lead generation efforts. Misconceptions about AI can hinder effective implementation. AI will impact knowledge workers, but full replacement is unlikely soon. Sales skills remain essential, even with AI advancements. Chapters 00:00 Introduction and Guest Introduction 01:58 AI's Impact on Customer Experience 05:36 Optimizing Website Traffic and Case Studies 08:39 Misconceptions About AI 11:22 The Future of AI and Job Replacement 14:24 Augmentation vs. Replacement in AI 17:11 Emerging Technologies in AI 20:04 Ethics and Governance in AI 22:55 Skills for Navigating AI in Sales The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies. 👉 Visit www.SDR.ai/intro to unlock your direct line.

    31 min
  3. Navigating the Wild West of AI Governance

    JAN 31

    Navigating the Wild West of AI Governance

    Summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with John Rood, founder of Proceptual, about the critical importance of AI governance in organizations. They discuss the challenges posed by shadow AI, the ethical considerations in AI governance, and share success stories of implementing governance frameworks. The conversation also touches on misconceptions about AI implementation, the balance between automation and human touch, and the skills needed for future AI governance professionals. Takeaways AI governance is essential for organizations to avoid significant risks. Shadow AI is a growing concern as employees use unregulated AI tools. Implementing governance frameworks can enhance customer trust and compliance. Ethics in AI includes bias prevention, transparency, and explainability. Many organizations struggle with AI implementation due to lack of strategy. Automation should complement human efforts, not replace them. Future AI governance will require professionals who understand workflows. Large organizations tend to have better governance practices than smaller ones. NIST and ISO frameworks provide valuable guidelines for AI governance. Continuous training and awareness are crucial for effective AI governance. Chapters 00:00 Introduction to AI Governance 02:16 The Importance of AI Governance in Customer Experience 05:34 Challenges of AI Governance in Organizations 07:47 Success Stories in AI Governance Implementation 09:55 Ethics in AI Governance 13:31 Misconceptions About AI Implementation 16:57 Balancing Automation with Human Touch 21:35 Future Skills for AI Governance Professionals 23:13 Ecosystem of AI Governance Technologies 25:21 Advice for Aspiring AI Governance Experts The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies. 👉 Visit www.SDR.ai/intro to unlock your direct line.

    36 min
  4. The Future of Customer Experience in AI Sales

    JAN 24

    The Future of Customer Experience in AI Sales

    Summary In this episode of the AI for Sales podcast, host Chad Burmeister interviews Kris Billmaier, EVP and GM of Salesforce Agentforce Sales. They discuss the rapid advancements in AI technology, particularly in the context of sales and customer experience. Kris shares insights on how AI is transforming sales processes, enhancing customer interactions, and the importance of balancing automation with human touch. They also address common misconceptions about AI, ethical considerations in its deployment, and the skills needed for success in an AI-powered sales environment. Takeaways AI is transforming customer experience by improving lead follow-up. Agentic AI can significantly enhance sales processes and efficiency. Salesforce's engagement agent automates lead outreach and booking meetings. Balancing automation with human interaction is crucial for sales success. AI misconceptions include fears of job loss and the belief that AI can operate independently. Ethical considerations in AI deployment are essential for trust and transparency. Great AI relies on high-quality data and context. Sales professionals should focus on data capture and insights for better performance. Feedback from users is vital for improving AI tools and features. AI can help sales teams never wake up to an empty lead list. Chapters 00:00 Introduction to AI for Sales and Guest Background 02:18 AI Transformation and Customer Experience 05:19 Agentic AI: Enhancing Sales Processes 09:44 Balancing Automation and Human Touch in Sales 12:01 AI Misconceptions and Ethical Considerations 21:43 Skills for Success in an AI-Powered Sales World The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies. 👉 Visit www.SDR.ai/intro to unlock your direct line.

    29 min
  5. Revolutionizing Sales with AI

    JAN 24

    Revolutionizing Sales with AI

    Summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Drew Falkman, an expert in digital innovation and product management. They discuss the transformation of customer experience through AI, the rapid prototyping capabilities now available, and the importance of balancing AI with human touch. Drew shares insights on misconceptions about AI, the ethics surrounding its use, and the future of vibe coding. The conversation also touches on the startup culture, non-compete agreements, and emerging technologies in the AI space. Takeaways Drew Falkman is an expert in digital innovation and product management. AI is transforming customer experience by streamlining processes. Prototyping can now be done in days instead of weeks or months. Misconceptions about AI can lead to over-reliance on its outputs. It's crucial to validate AI-generated information. Vibe coding allows anyone to create apps without extensive coding knowledge. Emerging technologies are rapidly changing the landscape of AI. Non-compete agreements can hinder innovation in startups. Ethics in AI is a shared responsibility among developers and users. The future of AI will require a balance between automation and human involvement. Chapters 00:00 Introduction to AI for Sales Podcast 03:04 Drew Falkman's Journey in Digital Innovation 05:50 Transforming Customer Experience with AI 08:44 Case Studies in Product Development 11:14 Misconceptions and Ethics in AI 14:06 Balancing AI with Human Touch 17:01 Future of Tech and Vibe Coding 19:58 Exploring New AI Tools 22:39 The Importance of Sharing Ideas 25:21 Ethics and Responsibility in AI The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies. 👉 Visit www.SDR.ai/intro to unlock your direct line.

    36 min
  6. The Future of Customer Experience in Retail

    JAN 17

    The Future of Customer Experience in Retail

    In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Sid Bonatou, founder and CEO of Aira, a personal shopping AI that learns user preferences to enhance the shopping experience. They discuss how AI is transforming customer experiences, the importance of aligning business models with consumer interests, and the ethical considerations surrounding data privacy. Sid shares insights on the future of AI in shopping, the misconceptions about AI, and the skills sales professionals need in this evolving landscape. Takeaways Aira is a personal shopping AI that learns user preferences. AI is transforming shopping from a fragmented experience to a continuous one. The incentive model should align with consumer interests, not advertisers. Memory is crucial for enhancing user experience in shopping. Aira's AI companions will help users find the best deals and products. Ethics in AI revolves around transparency and consumer privacy. Sales professionals need to focus on understanding customer problems. Automation should enhance personalization in the shopping experience. Emerging AI technologies are reshaping consumer interactions. The future of shopping will prioritize user trust and data protection. Chapters 00:00 Introduction to Aira and Its Vision 02:32 Transforming Customer Experience with AI 07:15 Case Studies and Success Stories 08:18 Understanding AIRA: The Meaning Behind the Name 09:44 Market Trends and Business Models 11:39 AI Misconceptions and Innovations 14:37 Balancing Automation with Personal Touch 16:57 Emerging AI Technologies 19:07 Ethics in AI 22:02 Skills for Sales Professionals in the AI Era 23:16 Conclusion and Final Thoughts The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies. 👉 Visit www.SDR.ai/intro to unlock your direct line.

    33 min
  7. Navigating the Ethics of AI

    JAN 10

    Navigating the Ethics of AI

    Summary In this podcast episode, Chad Burmeister interviews Ben Roome, co-founder of Ethical Resolve, discussing the ethical implications of AI in various sectors. They explore how AI transforms customer experiences, the importance of governance and risk management, and the potential biases in AI systems. The conversation also touches on generative AI's opportunities and challenges, the future of human-AI interaction, and the skills sales professionals need to thrive in an AI-driven world. Takeaways AI is transforming customer experiences across all sectors. Ethical procurement of AI tools is crucial for organizations. Bias in AI can be mitigated but requires careful governance. Legal risks are significant when deploying AI systems. Generative AI presents both opportunities and challenges. Trustworthiness in AI is rooted in organizational culture. AI companions may lead to psychological impacts on users. Sales professionals must critically evaluate AI outputs. The future of work will involve retraining and adapting to AI tools. Emerging AI technologies require ongoing ethical considerations. Chapters 00:00 Introduction to Ethical AI 02:05 Transforming Customer Experience with AI 07:10 Risks and Governance in AI 10:19 Legal and Trust Risks in AI Deployment 13:38 Generative AI: Opportunities and Challenges 19:23 The Future of AI and Human Interaction 25:28 Emerging Trends in AI Ethics 28:58 Skills for Sales Professionals in the AI Era The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies. 👉 Visit www.SDR.ai/intro to unlock your direct line.

    37 min

Trailers

4.6
out of 5
18 Ratings

About

Hosted by renowned author, speaker, and sales transformation leader Chad Burmeister, this podcast explores the powerful intersection of human creativity and artificial intelligence in modern sales. As Dr. Joel Le Bon puts it: “In sales, time kills deals. In AI for Sales, AI kills time.” Brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will personally connect you with the right person at any of these companies. 👉 Visit www.SDR.ai/intro

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