Earned: Unlocking the Power of the Creator Economy

CreatorIQ
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Welcome to Earned, a podcast by CreatorIQ. In this series, we explore the transformative power of creator marketing by sitting down with the industry leaders who do it best. Tune in to learn the tried-and-true marketing philosophies and strategies behind today's top brands and agencies, best practices for building impactful communities online and off, and powerful career advice to inspire industry newbies and veterans alike. We hope you enjoy!

  1. 14H AGO

    Chase Fitzgerald on the Evolution of Creator Relations, Measurement, and Modern PR

    In this episode of Earned, CreatorIQ VP of Brand Marketing Ashley Waxman sits down with Archetype SVP of Strategy Chase Fitzgerald to explore how creator relationships are reshaping earned media, PR, and modern communications strategy. Drawing on experience across agency leadership, creator strategy, and large-scale programs like CES, Chase shares why brands need to stop thinking transactionally about creators and start building long-term partnerships rooted in trust, collaboration, and shared value. Ashley and Chase unpack the evolution of independent journalism and creator-led media, why measurement needs to move beyond impressions and vanity metrics, and how agencies are adapting to a world where creators influence everything from storytelling to event strategy. They also dive into creator collaboration at CES, the growing importance of infrastructure inside PR agencies, and why the future of earned media will depend less on placements — and more on human relationships. In this episode, you'll learn: • How to treat creators to build meaningful partnerships and maximize impact • Strategies for measuring both quantitative and qualitative success in creator marketing • Best practices for integrating creators into events, campaigns, and PR initiatives for authentic audience engagement Connect with the Guest: Chase's LinkedIn - @chasefitzgerald Connect with Ashley Waxman & CreatorIQ: Ashley's LinkedIn - @ashleywaxman CreatorIQ LinkedIn - @creatoriq Follow us on social: CreatorIQ YouTube - @CreatorIQOfficial CreatorIQ Instagram - @creatoriq CreatorIQ TikTok - @creator.iq CreatorIQ Twitter - @CreatorIQ

    27 min

  2. MAY 13

    From Campaigns to Infrastructure: Jamie Gutfreund on What Brands Still Get Wrong

    In this episode of Earned, CreatorIQ Chief Partnerships Officer Tim Sovay sits down with Jamie Gutfreund, founder of Creator Vision, Forbes contributor, and former executive at Hasbro, Microsoft, Expedia, CAA, and Whalar, to explore why the creator economy still lacks the infrastructure needed to truly scale. Drawing from experience across brands, agencies, and media, Jamie shares her perspective on how creator marketing is evolving from an experimental channel into a core business function tied to media, commerce, and long-term brand growth. Tim and Jamie unpack why most brands still confuse campaign planning with creator strategy, the growing importance of measurement and institutional knowledge, and how creators are reshaping everything from paid media to product storytelling. They also dive into the rise of creator-led media companies, why YouTube remains massively underutilized by brands, and how AI is changing content creation, optimization, and audience insight gathering. Along the way, Jamie shares candid takes on affiliate saturation, creator trust, organizational change inside major brands, and why the future of creator marketing depends on building systems, not just campaigns. In this episode, you'll learn: The key to successful brand building through creator partnerships How brands can leverage creators for media and performance-driven campaigns Why understanding your audience and creators' communities is essential for impactful marketing   Connect with the Guest: Jamie's LinkedIn - @jamiegutfreund    Connect with Tim Sovay & CreatorIQ: Tim's LinkedIn - @timsovay CreatorIQ LinkedIn - @creatoriq Follow us on social: CreatorIQ YouTube - @CreatorIQOfficial CreatorIQ Instagram - @creatoriq CreatorIQ TikTok - @creator.iq CreatorIQ Twitter - @CreatorIQ

    31 min

  3. APR 30

    REPLAY: Anastasia Soare, the Legend Behind Anastasia Beverly Hills, on Mastering Makeup and Market Influence

    REPLAY: Conor Begley sits down (in the iconic flagship location) with Anastasia Soare—legendary founder and CEO of iconic beauty powerhouse, Anastasia Beverly Hills—to discuss her journey to creating a beauty (and brow) empire. To start, we discuss Anastasia's  journey from arriving in the U.S. in 1989 without knowing English, to transforming her passion for beauty into a billion-dollar empire. Anastasia shares the remarkable story behind building ABH from scratch, highlighting the importance of resilience, hard work, and family bonds. An influencer marketing pioneer in the early days of social media,  Anastasia reveals how ABH's authenticity and digital savvy fostered a loyal community of fans that took the brand—and consumers' brows—to new heights. Switching gears, we dive into Anastasia's artistic background, and she pulls back the curtain on how principles of light, shadow, and proportion from her art school days have influenced her makeup techniques, before emphasizing the brand's commitment to solving customer problems with innovative products. To close the show, Anastasia shares her tips for managing a global enterprise while staying true to your brand's core values.    In this episode, you will learn: How Anastasia Soare's resilience, passion, and visionary strategies propelled her journey from immigrant to beauty mogul Why organic community building played a crucial role in Anastasia Beverly Hills' runaway success How artistic principles and innovative problem-solving have kept ABH at the forefront of the beauty industry Resources: Anastasia Beverly Hills - https://www.anastasiabeverlyhills.com/   Connect with the Guest(s): Anastasia's LinkedIn - https://www.linkedin.com/in/anastasia-soare-337806125/   Connect with Conor Begley & CreatorIQ: Conor's LinkedIn - @conormbegley CreatorIQ LinkedIn - @creatoriq   Follow us on social: CreatorIQ YouTube - @CreatorIQOfficial CreatorIQ Instagram - @creatoriq CreatorIQ TikTok - @creator.iq CreatorIQ Twitter - @CreatorIQ

    32 min

  4. APR 15

    How Creators Are Transforming Marketing Strategy: From Campaigns to Infrastructure with Monica Khan

    In this episode of Earned, CreatorIQ VP of Brand Marketing Ashley Waxman sits down with Monica Khan—multihyphenate creator economy advisor, operator, and founder—to explore how brands must evolve from campaign thinking to creator-led infrastructure. Monica shares her unique perspective from working across platforms like YouTube and Meta, advising top creators through her firm Creator Revolution, and consulting with companies via McKinsey. At the center of the conversation is a fundamental shift: creators are no longer just a marketing channel—they are R&D, storytelling engines, and strategic partners shaping business outcomes. Ashley and Monica dive into why brands must move beyond one-off campaigns toward always-on, cross-functional creator strategies that drive long-term growth, and how building deeper partnerships unlocks compounding value across the funnel. Monica also unpacks the importance of brand self-awareness, redefining measurement beyond last-click attribution, and leveraging qualitative signals like community feedback and content performance to inform smarter decisions. The conversation explores the growing role of AI in marketing and creation—where it can accelerate workflows, but shouldn't replace original thinking or creative instinct—and why transparency and editorial standards are critical to maintaining trust. Finally, Monica reflects on the power of in-person community building, the rise of creator-driven ecosystems, and what the next chapter of the industry looks like: a world where creators sit at the center of modern marketing infrastructure. In this episode, you'll learn: The importance of long-term relationships with creators in building brand trust and fandom Creating a balanced marketing strategy that combines AI with human creativity How creators can build authentic, engaged communities around their brand   Connect with the Guest: Monica's LinkedIn - @monicakhan   Connect with Ashley Waxman & CreatorIQ: Ashley's LinkedIn - @ashleywaxman CreatorIQ LinkedIn - @creatoriq   Follow us on social: CreatorIQ YouTube - @CreatorIQOfficial CreatorIQ Instagram - @creatoriq CreatorIQ TikTok - @creator.iq CreatorIQ Twitter - @CreatorIQ

    31 min

  5. MAR 18

    REPLAY: Unveiling Luxury: Inside Four Seasons' Marketing Strategies with Christina McCarthy

    In this replay episode of Earned, Conor sits down with Christina McCarthy, Vice President of Global Media at Four Seasons Hotels and Resorts. To start, we dive into Christina's impressive career journey from fashion and beauty giants like Victoria's Secret and MAC. We delve into Four Seasons' strategic shift from traditional marketing to crafting rich, brand-building experiences that resonate with audiences. Christina highlights the pivotal role of high return guests (HRGs) and the tailored strategies that ensure their loyalty. She also explores the impact of social media influencers and user-generated content on guest perceptions, detailing how platforms like TikTok, Snapchat, and YouTube are leveraged for global branding and local engagement. Listeners will gain insights into the integration of SEO and OTA (online travel agency) advertising and how Four Seasons harnesses cutting-edge technology to enhance customer experiences. The discussion extends to the allure of luxury travel destinations, emphasizing the brand's commitment to exceptional service and personalization. To close the episode Christina offers an insider's perspective on the innovative marketing tactics that distinguish the brand in the luxury hospitality industry. In this episode, you'll learn: How Christina McCarthy leads global media strategy for a luxury brand like Four Seasons: She shares how a fashion and beauty background shaped her approach to digital luxury marketing. Why VIP treatment drives loyalty: Christina explains how making guests feel like the star of their stay creates an emotional connection and repeat visits. Where content and paid media work best together: It's about blending platforms like TikTok and YouTube with creator content and search strategy. Connect with the Guest: Christina's LinkedIn - @christinamccarthy   Connect with CreatorIQ: CreatorIQ LinkedIn - @creatoriq Follow us on social: CreatorIQ YouTube - @CreatorIQOfficial CreatorIQ Instagram - @creatoriq CreatorIQ TikTok - @creator.iq CreatorIQ Twitter - @CreatorIQ

    35 min

  6. MAR 5

    How Dove Turns Cultural Moments into Creator Marketing

    In this episode of Earned, CreatorIQ CMO Brit Starr sits down with Dana Paolucci, Head of Influence and PR at Dove North America, to unpack how one of beauty's most iconic brands is evolving creator marketing—without losing sight of its mission. Dana reflects on the "everything and nothing changes" reality of the space, from creators becoming full-fledged brands and franchises to the enduring importance of trust, community, and authenticity. Brit and Dana explore how Dove has scaled from a traditional, tightly controlled campaign model to an always-on creator engine—while staying grounded in Dove's commitment to real beauty. Dana shares how the team engaged over 10,000 creators and generated 30,000+ pieces of content, guided by strict standards like Dove's no digital distortion policy and a clear filter: partnering only with creators who contribute to a positive beauty experience online. The conversation also dives into Dove's program structure, including full-funnel product launches, trend-responsive content, and the Dove Love community initiative designed to increase earned creator content through reciprocal relationships, replenishment, and life-moment support. Finally, Dana breaks down the cultural insight and agility behind Hot Seats—Dove's music-fandom-driven platform that turned sweaty concerts and Coachella commentary into brand-relevant moments that drove real lift. The takeaway: listen deeply, release control, and show up with solutions. In this episode, you'll learn: The shift from one-off influencer campaigns to always-on creator strategies at Dove How to balance earned and paid media in creator marketing The power of event-based campaigns in driving authentic creator content Connect with the Guest: Dana's LinkedIn - @danapaolucci   Connect with Brit Starr & CreatorIQ: Brit's LinkedIn - @britmccorquodale CreatorIQ LinkedIn - @creatoriq Follow us on social: CreatorIQ YouTube - @CreatorIQOfficial CreatorIQ Instagram - @creatoriq CreatorIQ TikTok - @creator.iq CreatorIQ Twitter - @CreatorIQ

    32 min

  7. FEB 18

    How Creators Drive Demand Across the Customer Journey with Frank Dudley

    In this episode of Earned, CreatorIQ CMO Brit Starr sits down with Frank Dudley—marketing leader, Northwestern professor, and author of an upcoming Wiley book on Creator Marketing and Commerce Media—to unpack why the industry's shift from influencer marketing to creator marketing is more than semantics. Frank argues that creators aren't a channel; they're the connective tissue across the customer choice journey, orchestrating demand from awareness through conversion in a dynamic, signal-driven system. Brit and Frank explore how this reframing helps brands move beyond siloed campaigns and start designing creator programs around jobs to be done: removing real consumer friction like confusion, skepticism, inertia, and perceived risk. Frank shares concrete examples—Dyson using explainer creators to demystify product claims, Sephora leaning on creators for mid-funnel confidence like shade matching, and Instacart creators driving lower-funnel utility through speed, substitutions, and savings. The conversation also dives into measurement, including why the market is shifting toward incrementality over engagement, and how integrating creators with commerce and paid amplification enables closed-loop learning and attributable impact. Finally, Frank breaks down the unglamorous—but essential—operational infrastructure required to scale: creative supply chains, decisioning layers, and data/legal ops. The takeaway: creator marketing isn't a tactic—it's a full-funnel operating system CMOs can roadmap. In this episode, you'll learn: How creators are now the engine behind modern targeting and demand creation The shift from disconnected creator efforts to coordinated marketing systems How creator programs contribute to measurable revenue outcomes Connect with the Guest: Frank's LinkedIn - @fdudley   Connect with Brit Starr & CreatorIQ: Brit's LinkedIn - @britmccorquodale CreatorIQ LinkedIn - @creatoriq Follow us on social: CreatorIQ YouTube - @CreatorIQOfficial CreatorIQ Instagram - @creatoriq CreatorIQ TikTok - @creator.iq CreatorIQ Twitter - @CreatorIQ

    33 min

  8. FEB 4

    Epidemic Sound's Gracie Schram on Using Sound as a Strategy for Creators

    In this episode of Earned, CreatorIQ CMO Brit Starr sits down with Gracie Schram, Head of Strategic Initiatives for Creators at Epidemic Sound, live from Dubai during the 1 Billion Followers Summit. Gracie brings a rare, dual perspective to the conversation, shaped by nearly 15 years in the music industry as a recording artist and her current role helping creators and brands harness the power of sound at scale. Together, Brit and Gracie explore how the creator economy has matured into the economy—and why sound is one of the most underutilized tools in modern storytelling. Gracie breaks down the concept of sonic branding, explaining how music shapes emotion, identity, and audience retention across platforms, from YouTube and TikTok to Netflix and global brand campaigns. She also demystifies Epidemic Sound's unique model, where music is fully licensed to travel anywhere without risk, enabling creators to scale without friction. The conversation dives into how creators can think more intentionally about sound design, the difference between viral sound and intentional scoring, and why emotional resonance matters just as much in educational content as cinematic storytelling. Brit and Gracie also discuss the growing overlap between brands and creators, the role of data and AI in music discovery, and why global creator communities—far beyond the U.S.—are shaping what comes next. In this episode, you'll learn: Why sound is a core part of creator branding, not an afterthought How sonic consistency drives emotional retention and recall with the audience What creators often miss about music licensing and long-term scale   Connect with the Guest: Gracie's LinkedIn - @gracieschram   Connect with Brit Starr & CreatorIQ: Brit's LinkedIn - @britmccorquodale CreatorIQ LinkedIn - @creatoriq Follow us on social: CreatorIQ YouTube - @CreatorIQOfficial CreatorIQ Instagram - @creatoriq CreatorIQ TikTok - @creator.iq CreatorIQ Twitter - @CreatorIQ

    28 min
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4.8
out of 5
20 Ratings

About

Welcome to Earned, a podcast by CreatorIQ. In this series, we explore the transformative power of creator marketing by sitting down with the industry leaders who do it best. Tune in to learn the tried-and-true marketing philosophies and strategies behind today's top brands and agencies, best practices for building impactful communities online and off, and powerful career advice to inspire industry newbies and veterans alike. We hope you enjoy!

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