Managing Dental Drama

Consultant and Dentist Duo; Practice Problems

Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners! 

  1. 4d ago

    Successfully Incorporating New Things

    It’s dental conference season! If you are like many dental professionals, you come back from seminars with an overwhelming amount of ideas and excitement. Yet, it is difficult to decide what to implement and even more difficult to decide how to implement. Dr. Kuba and Bethany jump into several tips in today’s episode to help you successfully incorporate new things. Whether it is a new product, new equipment, new technology, or new systems, today’s episode will support you in building a plan for implementation. Good luck!  If you’ve wanted the chance to meet the beloved Dr. Jones, then sign up TODAY for the Leadership Summit!  When: September 18, 2026 from 8:30 a.m. - 4:30 p.m. (Lunch served) Where: Homewood Suites The Colony, TX Who: Practice owners and leaders are invited What: Bring your leadership problems, and we will solve them together! Harness a day full of practical solutions surrounded by like minded leaders.  Administrative Checklists Bundle Keep the front office running like clockwork with editable checklists that cover morning to close admin duties, so nothing slips through the cracks. Practice Vision Bundle Get clear on your "why" and put it into words your whole team can rally around, with a bundle built to help you define and communicate your practice vision. Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air! Interested in the Leadership Summit? Join Us! Friday, September 18, 2026 8:30am - 4:30pm In The Colony, TX Inquire or register TODAY! HelloBethany.com/Leadership

  2. Aug 10

    Medical Office Inefficiencies = Lessons for Dentists

    Dr. Kuba is all bent out of shape today over a recent medical visit. She recaps multiple instances of inefficiencies that push her to pause, reflect, and consider the hidden lessons. She and Bethany dialogue about the potential causes of such inefficiencies as well as what dental teams can do to avoid chronic medical mistakes. Everyone can relate to those terrible medical experiences, but today’s episode will help you to stop and consider the lessons to be learned in thinking through these scenarios.  August Digest Available! This month we focus on HIRING! Grow your team and build your systems intentionally this month. Subscribe today! Want 30% off the Leadership Summit? Become a subscriber!!  https://www.patreon.com/cw/ManagingDentalDrama/membership  Do not miss the Leadership Summit! When: September 18, 2026 from 8:30 a.m. - 4:30 p.m. (Lunch served) Where: Homewood Suites The Colony, TX Who: Practice owners and leaders are invited What: Bring your leadership problems, and we will solve them together! Harness a day full of practical solutions surrounded by like minded leaders.  www.hellobethany.com/leadership  HUB HIGHLIGHT Emergency Call Triage Make emergency calls easier for your front office team with this simple triage guide that helps them ask the right questions and know how quickly a patient may need to be seen.  Team Training Make team training easier with this step-by-step guide designed to help your front office and clinical team work more efficiently and create a better patient experience. Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air! Interested in the Leadership Summit? Join Us! Friday, September 18, 2026 8:30am - 4:30pm In The Colony, TX Inquire or register TODAY! HelloBethany.com/Leadership

  3. Aug 3

    Growth Goals with Dr. Jones

    Dr. Jones is finally back, and he is passionate about today’s topic! In this episode, he reminds listeners what it takes to truly grow. He and Bethany discuss the challenges and setbacks to growing as well as the skills and determination it takes to make daily changes that lead to growth. Today’s episode will have you smiling and hopefully recommitting to the daily pursuit of growth. Rev up that engine and get ready!  📢Want 30% off the Leadership Summit? Become a subscriber!!  August Digest Available TODAY! This month we focus on HIRING! Grow your team and build your systems intentionally this month. Subscribe today!  HUB HIGHLIGHT Interview and Hiring Support Bundle Hiring can be overwhelming, but it doesn't have to be. This bundle gives you the templates you need to ask better questions, stay organized, and feel more confident throughout the hiring process.  Offer Letter Templates Bundle Start every new hire off on the right foot with professional, editable offer letter templates.  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air! Interested in the Leadership Summit? Join Us! Friday, September 18, 2026 8:30am - 4:30pm In The Colony, TX Inquire or register TODAY! HelloBethany.com/Leadership

  4. Jul 27

    Real Life Resumes - How to Pick Good Applicants

    Dr. Kuba and Bethany put the gloves on today! While they often see things from different perspectives, today’s episode might represent the most they have ever disagreed on a subject matter. As Dr. Kuba reads through actual applicants from her recent job post, she shares why she accepted or rejected the candidate, and Bethany shares her perspective. If you struggle to determine who is a good applicant, this episode makes it clear that it is truly difficult to decide! However, this episode will also give you alternative perspectives to consider when shifting through a pool of employee applicants. Enjoy the debate!  📣Early Bird Special Ends July 31st! Do not miss the Leadership Summit!  When: September 18, 2026 from 8:30 a.m. - 4:30 p.m. (Lunch served)  Where: Homewood Suites, The Colony, TX Who: Practice owners and leaders are invited What: Bring your leadership problems, and we will solve them together! Harness a day full of practical solutions surrounded by like-minded leaders.  HUB HIGHLIGHT Downtime Checklist Bundle Keep your team productive with ready-to-use downtime task lists and checklists designed specifically for dental practices. Business Job Description Bundle  Define team roles using customizable job descriptions for key positions in your dental practice.  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air! Interested in the Leadership Summit? Join Us! Friday, September 18, 2026 8:30am - 4:30pm In The Colony, TX Inquire or register TODAY! HelloBethany.com/Leadership

  5. Jul 20

    Dental Death = Pause and Reflect

    The news story this week should cause us all to pause. Medical emergencies are a reality for which we should all be prepared. When an incredibly sad news story regarding a dental death occurs, we owe it to ourselves, our team, and our patients to pause and ensure that we are as prepared as we can possibly be. In an effort to remind us all, Dr. Kuba and Bethany have resurrected a recent episode regarding medical emergencies. Together they reflect on several REAL scenarios that recently occurred in the dental field. They discuss the appropriate steps to take during an emergency in order to protect your patients, your practice, and yourself. In addition, they discuss preventive steps that can be taken to ensure that your team responds well before, during, and after an emergency. Do yourself a favor and take notes today!   Dr. Kuba and Bethany dig much deeper into this subject in the May digest. For non-subscribers, if you missed the May content, you can purchase it through our Hub/Shop.  Don’t miss your chance to attend The Leadership Summit. In eight weeks, on Friday, September 18, Dr. Kuba and Bethany will join up with attendees at Homewood Suites in The Colony, TX for an entire day dedicated to practical leadership topics. With only a few spots remaining and the early bird special coming to an end, don’t hesitate to register TODAY!  HUB HIGHLIGHT May Dental Digest Bundle Prepare your team for medical emergencies with the May Dental Digest Bundle, featuring training scenarios, a team emergency quiz, and a clear action plan for addressing gaps in your practice.  Dental Assistant Checklist Bundle  Keep your dental assistants organized and your practice running smoothly with editable checklists for daily duties, downtime tasks, and ongoing responsibilities.  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air! Interested in the Leadership Summit? Join Us! Friday, September 18, 2026 8:30am - 4:30pm In The Colony, TX Inquire or register TODAY! HelloBethany.com/Leadership

  6. Jul 13

    Who You Gonna Call?

    The Texas heat forced Dr. Kuba and Bethany into their cozy closet to record today’s important episode. Dr. Kuba throws two completely different scenarios to Bethany and puts her on the spot for advice. Both with the question - Who you gonna call? A patient receives services in your practice and then three weeks later gets admitted to the hospital with facial swelling. Should you self-report to the Board? In another scenario, a practice owner has an incredibly valuable employee that is looking at jail time. Should you intervene to help? Regardless of the scenario, it is critical to have the right people lined up to call when really weird and yet substantial scenarios hit your door.  Only a few spots remain for the Leadership Summit! Don’t miss out on this open dialogue day of sharing leadership problems and developing solutions together. Register TODAY to secure a spot for you and your key team members. Friday, September 18, from 8:30 - 4:30 at a hotel approximately 15 minutes from DFW airport. See you there!  www.hellobethany.com/leadership  Want 30% off the Leadership Summit? Become a subscriber!!  https://www.patreon.com/cw/ManagingDentalDrama/membership  HUB HIGHLIGHT HR Bundle  Be prepared for common HR situations with editable forms designed to support your practice and team.  Policy Documents Bundle  Save time and strengthen your practice with editable policies for your team, patients, and office.  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air! Interested in the Leadership Summit? Join Us! Friday, September 18, 2026 8:30am - 4:30pm In The Colony, TX Inquire or register TODAY! HelloBethany.com/Leadership

  7. Jul 6

    Inside the Mind of an Office Manager - Delegation

    Bethany’s sister-in-law is back!! Amanda has been a manager for many years now. She recalls a time when she felt, “If I want to have something done right, I have to do it myself.” This mindset led her to burnout, fatigue, and frustration. She and Bethany discuss her delegation mindset. Amanda shares how she strives to create a collaborative environment where delegation, teamwork, and equality is the norm. She also shares her mindset when hiring and managing team members. There are so many wonderful nuggets of advice in this episode. Don’t miss it!  Only a few spots remain for the Leadership Summit! Don’t miss out on this open dialogue day of sharing leadership problems and developing solutions together. Register TODAY to secure a spot for you and your key team members. Friday, September 18, from 8:30 - 4:30 at a hotel approximately 15 minutes from DFW airport. See you there!  ->   www.hellobethany.com/leadership  HUB HIGHLIGHT Insurance Bundle  Support your team through insurance changes with practical resources designed to make patient conversations easier.  Bonus Bundle  Motivate your team with practical bonus plans that encourage productivity, accountability, and a positive office culture.  Don't forget to check out our social media for more Managing Dental Drama FB Managing Dental Drama IG Connect with the Managing Dental Drama Community! Managing Dental Drama Membership Club Sign Up Wait! There's More! We want to hear YOUR voice! Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air! Interested in the Leadership Summit? Join Us! Friday, September 18, 2026 8:30am - 4:30pm In The Colony, TX Inquire or register TODAY! HelloBethany.com/Leadership

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About

Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners! 

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