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Mark Treichel's Credit Union Exam Solutions

Tips for Credit Unions Success on the NCUA Examination. Brought to you by Mark Treichel's Credit Union Exam Solutions.

  1. 1d ago

    NCUA's New Exam Entry Letter: What Changed and What It Means for Your Exam

    www.marktreichel.com https://www.linkedin.com/in/mark-treichel/ NCUA started sending a rewritten exam entry letter to credit union CEOs in late July and early August. It is not a formatting change. For the first time, the letter states what the exam is actually about. Mark Treichel is joined by Todd Miller and Steve Farrar of Credit Union Exam Solutions to go through the new template line by line and compare it against the one it replaced. The old template did not define or limit the substantive focus of the exam. Scope was whatever the exam team decided it was. The new template says the exam will focus on safety and soundness, significant compliance with applicable laws and regulations, and whether there is material financial risk. Steve traces that phrase across all three federal banking regulators and back to the Silicon Valley Bank failure. Todd points out that "material" is not defined by NCUA or anyone else, and that you can drive a truck through the barn door of what counts. Underneath all of it is staffing. Todd puts NCUA’s reduction at 27 percent and the FDIC’s at roughly a third. Examiners are playing triage, and the letter is the agency telling them what to stop looking at. The conversation covers what the letter now makes explicit that used to live as an unwritten rule in the national supervisory policy manual — including that examiners are supposed to work with management on corrective actions before the DOR is drafted, and that supplementary facts and informal discussion items are not actionable concerns. Todd’s read is that this took a tool away from examiners. Mark’s read is that the pressure does not disappear — it moves into supplementary facts, into the scope workbook, and into the close section the credit union never sees. Also covered: why compensation, vendor contracts, and pricing being off limits sits badly next to a decade of third-party due diligence pressure, and why it costs small credit unions the most; the mandatory exit meeting; the codified right to record joint conferences and exit meetings, and why recordings matter on appeal; VPN access and the two-week notice; CUSO records; direct examiner contact with external auditors; and the disappearance of unencrypted media and chain-of-custody transfers. Steve closes with a practical checklist for the day the letter lands: name the point person, resolve ambiguous requests before you upload anything, ask for extensions early and say why, and put someone on version control.

  2. Sep 8

    SAR Confidentiality: The Line Between the Filing and the Facts Underneath It

    www.marktreichel.com https://www.linkedin.com/in/mark-treichel/ On September 2, five agencies signed a joint statement on suspicious activity report (SAR) confidentiality: the Federal Reserve, the FDIC, the OCC, the NCUA, and the Financial Crimes Enforcement Network (FinCEN). Every prudential regulator plus the Bank Secrecy Act (BSA) rule maker on the same page. That is not one agency freelancing. The subject is narrow and the headline is simple. SAR confidentiality rules do not prevent a credit union from communicating with a member about a potentially fraudulent transaction, or about an action taken on their account — a hold, a closure. What stays confidential is the existence of the SAR itself and its contents. Two different things, and for years a lot of compliance programs have treated them as one. Mark Treichel, former NCUA Executive Director, walks through the operative sentence in the statement — a SAR, or information that would reveal a SAR exists, does not include the underlying facts, transactions, and documents that the SAR is based on — and explains why that is a legal test rather than a question of institutional risk tolerance. He then takes it where it actually lands: on the CEO's desk. Internal guidance written more restrictively than the rule requires is not a safe harbor. It is a credit union's own policy manufacturing member service and complaint handling exposure, and it gets asked about under the consumer compliance side of the exam, separate and apart from the BSA/AML module. Examiners will ask how you communicate with members during a fraud hold. "We say nothing, ever" is a harder answer to defend than it was a week ago. The episode closes with a three-step gap analysis a BSA officer can finish this week, and a broader question worth sitting with: where else in the program did the safe answer quietly become the house rule?

  3. Sep 4

    WFC Classic: Understanding Risk Management: Culture, Appetite & Action

    OverviewIn this episode, we break down the fundamentals of risk management for credit unions — what it really means, why it matters at every asset size, and how boards and executives can build a resilient framework that supports safe, sustainable growth.  blog risk appetite What We Cover The Three Pillars of Risk ManagementRisk Culture — how tone from the top determines effectiveness.Risk Appetite — defining how much risk is acceptable before strategy becomes unsafe.Risk Management System — the controls, processes, and oversight that put culture and appetite into action. blog risk appetite Why Size Matters — and Doesn’tPractical guidance for smaller credit unions: clear limits, strong oversight, and effective supervisory committees.What larger credit unions need: formal risk appetite statements, risk departments, and comprehensive reporting frameworks. blog risk appetite Common PitfallsThe “capital trap”—why even strong net worth can’t compensate for unmanaged concentration risk (e.g., taxi medallion credit unions).Siloed risk decisions.Hoping limit breaches “self-correct.” blog risk appetite Best Practices for a Strong FrameworkAlign appetite with capital and strategy.Use clear metrics to monitor risk.Establish formal limit-breach processes.Encourage staff to raise risk concerns without hesitation.Maintain strong documentation and communication. blog risk appetite Key TakeawayRisk management isn’t about eliminating risk — it’s about managing it in a way that protects members while enabling growth. A clear culture, aligned risk appetite, and well-designed system create the foundation for long-term success.

    WFC Classic: Understanding Risk Management: Culture, Appetite & Action
  4. Aug 21

    WFC Classic: Did You Agree to That?

    Summary:In this special Archive episode of With Flying Colors, Mark explores the meaning and implications of "agreed upon corrective action" in credit union examinations. Drawing from his experience at NCUA, Mark explains how this term appears on examination reports and why its proper implementation is crucial for credit unions. Key Points Covered:Mark begins by breaking down the literal meaning of "agreed upon" using dictionary definitions, emphasizing that it means coming to a mutual arrangement or understanding. He shares a recent case where a small credit union reached out about their examination frustrations, highlighting how the agreed-upon process can sometimes break down. The Process:The examination report process typically includes a draft phase where credit unions can review and discuss findings with examiners. However, due to year-end pressures and internal goals, sometimes reports are finalized without proper consultation. Mark explains that the examination report's cover page explicitly states it should document "agreed upon corrective actions," making it important for credit unions to ensure they actually have input in this process. Recommendations for Credit Unions:Mark advises credit unions to push back when they don't receive proper opportunity for input. He suggests starting with the examiner, then moving up to the supervisory examiner if necessary. While NCUA has final authority on safety and soundness issues, credit unions should still receive the opportunity to influence report language to better serve their needs and their members' interests. Important Context:The podcast notes that NCUA implemented a higher level of review for examination reports, requiring supervisory review. While this creates more consistency, it can sometimes make immediate dialogue more challenging, especially when reports are delivered as final without prior discussion. Closing Thoughts:Mark emphasizes that credit unions must decide when to "go along to get along" versus when to advocate for changes. The goal should be finding language that satisfies both NCUA's safety and soundness requirements and the credit union's operational needs. Contact Information:Listeners can learn more about Mark's services at markteichel.com. The podcast releases new episodes once or twice weekly, providing expert insights on achieving success with NCUA. Listen Anywhere Listen OnApple Podcasts Listen OnSpotify Listen OnOvercast Listen OnPocket Casts Listen OnAmazon Music Listen OnYouTubeMore Options »

    WFC Classic: Did You Agree to That?
  5. Aug 17

    From Defense to Offense: The CUSO Advocacy Push on Capitol Hill with Brian Lauer of NACUSO

    www.marktreichel.com https://www.linkedin.com/in/mark-treichel/ Federal credit unions are limited to investing 1% of their assets, in the aggregate, in credit union service organizations. That number went into the Federal Credit Union Act in the 1970s, and when NACUSO went back and researched it, they found no legislative history explaining why 1% was chosen. It is, as NACUSO general counsel Brian Lauer puts it, truly an arbitrary number — and it is now colliding with the capital requirements of artificial intelligence, cryptocurrency, and stablecoin. In this episode, Mark Treichel is joined by Brian Lauer, general counsel to the National Association of Credit Union Service Organizations (NACUSO) and a partner at Messick Lauer & Smith P.C., for a wide-ranging conversation on where CUSOs stand and where the rules governing them are headed. Brian explains why NACUSO has shifted from a defensive posture on Capitol Hill — largely a response to NCUA’s push for vendor authority — to an offensive one. Over roughly the last 18 to 24 months the association has been on the Hill four times and returns in September, as its own organization rather than as part of an industry fly-in, pushing for changes to the Federal Credit Union Act that would eliminate the 1% cap and let credit unions manage CUSO investments on a balance-sheet-by-balance-sheet basis, the same way boards already manage capital above the statutory prompt corrective action floor. The conversation also covers a second statutory issue that gets less attention: the "primarily serves" limitation. As Brian describes it, "primarily serves" is not a limitation on investment powers in the Act, but when NCUA wrote the modern CUSO regulation in the 1990s it conflated investment and lending and applied the standard to both. The practical effect is that a credit union asking for a strategic seat at the table with a technology company has to tell that company half its business must be with credit unions — and the company is usually the one that walks away. Elsewhere in the episode: why NCUA’s CUSO numbers are unreliable, with the most recent registry list dating from 2024 and no verification of the self-reported data, even as Brian’s own practice forms 30 to 40 CUSOs a year; the consolidation and acquisition activity now visible in the CUSO space, including third-party vendors buying CUSOs that fit their lanes and regional CUSOs merging across geographies; and what a one-member NCUA board does to the regulatory pendulum — faster swings, Brian argues, with less compromise built in. The episode closes on the GENIUS Act. CUSOs are named in the legislation, which Brian calls a real win, and federal credit unions that want to issue a payment stablecoin will need to do it through a CUSO. He makes the case that credit unions need a stablecoin of their own for the same reason they needed shared branching, that the only way it works is through collaboration among a large group of credit unions — he estimates closer to 1,000 than 100 — and that adoption will likely be slower than the conversation suggests, with the payments side mattering most. Mark adds the argument that moved him from skeptic to something closer to convinced: if stablecoin helps keep the dollar the world’s reserve currency, that is a reason to want it developed here rather than somewhere else. Brian can be reached through his firm at cusolaw.com and on LinkedIn. NACUSO’s annual conference is in Las Vegas in the spring of 2027, and the association also runs the VentureTech event for credit unions focused on technology. Concise version — social and discovery Federal credit unions can invest only 1% of assets in CUSOs. That number went into the Federal Credit Union Act in the 1970s, and there is no legislative history explaining where it came from. Brian Lauer, general counsel to NACUSO and a partner at Messick Lauer & Smith P.C., joins Mark Treichel to explain why that arbitrary ceiling now matters more than it ever has — and what NACUSO is doing on Capitol Hill about it. Inside the episode: the 1% cap and the campaign to remove it; the "primarily serves" limitation that keeps credit unions out of strategic fintech investments; why NCUA’s CUSO count cannot be trusted; CUSO consolidation and acquisition activity; what a one-member NCUA board does to the pace of regulatory change; and why any credit union stablecoin under the GENIUS Act will have to be issued through a CUSO — and will only work through collaboration.

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Tips for Credit Unions Success on the NCUA Examination. Brought to you by Mark Treichel's Credit Union Exam Solutions.

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