What the Fixed Ops?! (WTF?!)

Russell Hill, Charity Dunning
  • 5.0 (3)
  • AUTOMOTIVE
  • UPDATED BIWEEKLY

Join automotive expert and entrepreneur Russell B. Hill and CMO Charity Dunning as they venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast. Get new episodes by following our social media networks or by visiting us at www.FixedOPSMarketing.com/WTF.

  1. 12H AGO

    THIS Is How You Find Great Technicians - #automotive #shorts #dealership

    Nick Ruffolo explains why the best technician recruiting strategy is simple: build a great place to work and let word spread. Watch the full episode: https://youtu.be/5wVNMGmB6pg  Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary consultation today. https://calendly.com/don-278.  BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations

    1 min

  2. 1D AGO

    How to Become a Leader in the Car Business - #automotive #shorts #dealership

    Want to lead in the car business? Inspect what you expect. Double-check everything. Write it down. Keep your head on a swivel. Watch the full episode: https://youtu.be/5wVNMGmB6pg  Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary consultation today. https://calendly.com/don-278.  BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations

    1 min

  3. 2D AGO

    The Answers Are Right Here: A Conversation with Nick Ruffolo, Rohrman Auto Group

    The answers you're looking for in this business are right here! In this episode of What the Fixed Ops?!, we welcome Nick Ruffolo, Fixed Operations Director at Rohrman Auto Group, to the show. His passion for the car business is infectious. He didn’t grow up planning to work in a dealership — he wanted to be a police officer — but instead, he worked his way up and built a career through initiative, grit, and leadership. This episode will put a smile on your face. We talk about: How initiative completely changed his career trajectoryWhy the hardest part of his day is teaching the will to work and overcoming objectionsLooking at the dealership from the consumer’s perspectiveUsing technology to make service easier (and worth the ROI)Keeping your team happy so they tell others how great it is to work thereAvoiding silos between departmentsBeing disciplined with data and process — including perfecting tech videoThe metrics he believes actually matter (ELR, GPP, RO count… and whether Hours per RO is overrated)Making a lasting impression with every customerEmbracing change and working on your business, not just in it Nick doesn’t accept “NO.” He’s a problem solver. A people person. A team builder who focuses on culture and execution. Join us for this positive, high-energy conversation with one of the bright lights in the business. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary consultation today. https://calendly.com/don-278.  BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations

    48 min

  4. 5D AGO

    Accountability is Number One - #automotive #shorts #dealership

    No one wants to work alongside people who lack accountability. Scott Falcone shares why accountability is non-negotiable in his shop. Watch the full episode: https://youtu.be/epq_A01PbKg Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary consultation today. https://calendly.com/don-278.  BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations

    1 min

  5. 6D AGO

    Doubling Growth in Fixed Ops - #automotive #shorts #dealership

    Scott Falcone shares how his fixed operations performance is up 100%, with both stores doubling their numbers. Expansion followed, more space, more capacity, and a stronger service operation built for growth. Watch the full episode: https://youtu.be/epq_A01PbKg Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary consultation today. https://calendly.com/don-278.  BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations

    1 min

  6. FEB 11

    Second Chances in Automotive - A Double-Edged Sword - #automotive #shorts #dealership

    Scott Falcone shares his complicated relationship with an industry known for second chances. While some people truly grow when given another opportunity, others take advantage of it, making second chances both a strength and a challenge in automotive. Watch the full episode: https://youtu.be/epq_A01PbKg Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary consultation today. https://calendly.com/don-278.  BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations

    1 min

  7. FEB 10

    How to Spot Good Vendors and Stop Time Theft - #automotive #shorts #dealership

    Scott Falcone explains why he’s moved away from traditional vendors and toward true vendor partners. No more standing meetings or time drains that steal focus and don’t respect his priorities. Watch the full episode: https://youtu.be/epq_A01PbKg Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary consultation today. https://calendly.com/don-278.  BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations

    1 min

  8. FEB 6

    Pain is a Powerful Teacher - #automotive #shorts #dealership

    Scott Falcone shares how his metaphor for learning is rooted in pain. Hard-earned experience has been one of his greatest mentors, pushing him to identify what actually works and make it “law.” Watch the full episode: https://youtu.be/epq_A01PbKg Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary consultation today. https://calendly.com/don-278.  BE THE 1ST TO KNOW. LIKE and FOLLOW HERE  www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts:  www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?! #podcast #automotive #fixedoperations

    1 min
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Ratings & Reviews

5
out of 5
3 Ratings

About

Join automotive expert and entrepreneur Russell B. Hill and CMO Charity Dunning as they venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast. Get new episodes by following our social media networks or by visiting us at www.FixedOPSMarketing.com/WTF.

Information

  • Creator
    Russell Hill, Charity Dunning
  • Years Active
    2022 - 2026
  • Episodes
    1K
  • Rating
    Explicit
  • Copyright
    © Russell Hill
  • Show Website
    What the Fixed Ops?! (WTF?!)