The Power of Why

Mission Matters Network
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Hosted by Ginette Collazo, Phd., The Power of Why explores human error, consulting, management and innovation through engaging with today's leaders. Learn more at Mission Matters or Linktree for Ginette Collazo

  1. FEB 5

    Why Caregivers Need Breaks (And Why I’m Taking One Now)

    While I step back to care for my loved one, join me for a special pause on 'The Power of Why.' This episode uncovers ten game-changing ways to support caregivers—why rest isn't selfish, how it fights burnout, and simple steps to prevent mistakes. Real talk, quick fixes, and a reminder: even heroes need breaks. Back soon, promise. To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: https://missionmatters.com/author/ginette-collazo/

    14 min

  2. JAN 8

    HOW-TO guide for conducting a Human Error Diagnostic Study

    We discuss a structured, step-by-step guide for conducting a Human Error Diagnostic Study, explaining how to define the problem and scope, gather operational and procedural evidence, quantify and classify errors, and validate findings through observations and interviews with the people performing the work. It emphasizes identifying systemic and human-factors contributors—such as task complexity, cognitive load, weak procedures, and workload conditions—rather than defaulting to retraining as a solution. The guide also outlines how to build a risk profile using frequency, impact, and trends, and how to translate findings into practical, prioritized corrective actions that reduce cognitive and system burden through task redesign, simplification, standardization, and targeted controls. Finally, it recommends defining success metrics and producing clear deliverables, including a findings report, heat maps, root-cause analysis, and an actionable improvement roadmap. To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: https://missionmatters.com/author/ginette-collazo/

    28 min

  3. 12/11/2025

    The January Advantage: Turning Fresh Starts Into Real Change

    We explore why the beginning of the year gives individuals and organizations a unique cognitive boost that strengthens motivation, commitment, and adherence to new practices. From mental reset cycles to reduced cognitive clutter, we break down why January is the most effective period to launch process updates, training initiatives, and cultural shifts. You’ll gain practical strategies to leverage this window for meaningful, sustainable change. To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: https://missionmatters.com/author/ginette-collazo/

    26 min

  4. 11/12/2025

    Ara's Argument: Why Human Error isn't the villain

    Ara, the sassy AI co-host, spars with the psychologist host on human error, workplace rest, and why zero-error dreams are a myth. Fun, fiery and full of truth bombs.  To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: https://missionmatters.com/author/ginette-collazo/

    19 min

  5. 10/29/2025

    When Accountability Hurts: Discipline, Violations, and the Human Side of Error

    Not all mistakes are created equal. In this episode, we explore the difference between human error, negligence, and violations—and what happens when discipline enters the conversation. How do you hold people accountable without creating fear? And when is termination justified? Let’s talk about the human side of consequences. To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: https://missionmatters.com/author/ginette-collazo/

    22 min

  6. 10/15/2025

    This Time, It Was Me: The Psychology of Accountability and Human Error

    When mistakes happen, our instinct is to defend or deflect. But what happens when we say, “This time, it was me”? In this episode, we dive into the psychology of accountability, the fear of owning up, and how embracing our errors can actually make us stronger, more reliable, and more respected. To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: https://missionmatters.com/author/ginette-collazo/

    18 min

  7. 10/02/2025

    Collective Behavior Modification: Shaping Micro Cultures for Human Error Reduction

    This episode takes a deep dive into how collective behavior modification can transform organizational culture and reduce human error. We explore the science of group dynamics, reinforcement, and peer influence, then connect those principles to real-world GMP and high-reliability environments. From leadership modeling to process design and cultural reinforcement, we unpack strategies that make safe, reliable behavior the norm—not the exception. To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: https://missionmatters.com/author/ginette-collazo/

    22 min

  8. 09/18/2025

    Some AI Disasters Part 2

    In the final 2-part episodes, we explore more real-world disasters where artificial intelligence went wrong—with consequences ranging from absurd to catastrophic. From recruitment tools that discriminated against women to chatbots that turned toxic, to algorithmic trading systems that triggered flash crashes, each case reveals a critical failure in how humans design, implement, or oversee AI systems. Join us as we break down what went wrong, the human error behind the machine, and what lessons organizations in regulated industries can learn to prevent similar AI-driven errors. This episode isn’t about fearing AI—it’s about using it responsibly. To learn more, visit: https://humanerrorsolutions.com/ Listen to more episodes on Mission Matters: https://missionmatters.com/author/ginette-collazo/

    14 min
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Hosted by Ginette Collazo, Phd., The Power of Why explores human error, consulting, management and innovation through engaging with today's leaders. Learn more at Mission Matters or Linktree for Ginette Collazo

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