Kitchen Notes: A Podcast by Bakery Business Academy

Meg Svec

A show for bakers and food entrepreneurs who want to build profitable bakery businesses that make an impact in their communities.

  1. FEB 12

    Want to Make More Money this Year? Don’t “Brick” Your Customers

    You’ve dialed in your pricing. You’ve built your budget. You understand your labor and food costs. Now what? If you’re trying to grow your bakery this year — more weddings, more catering, more foot traffic, more wholesale — your online presence can’t afford to be a brick. In this episode, we're breaking down one of the most overlooked revenue leaks in small bakery businesses - and it's not an ugly website, haphazard social media strategy, or even rude customer service... It's a broken or unclear customer journey.  In 2026, having an online presence is no longer optional — it’s the center of your sales engine. And if customers can’t figure out what to do in the first few seconds of landing on your page…they’re gone. And someone else gets the sale. Stop "bricking" your customers this year! Key Takeaways: Why pouring gasoline on your marketing efforts should come after your bakery’s financial foundation is solidWhat “Bricking Your Customers” really is — and how it’s quietly costing your bakery thousands of dollarsWhy your online presence should be the center of your customer journey in 2026The simple 3-second rule that determines whether customers stay or bounceHow to do a super lightweight, no-cost online audit of your bakery business (no tech skills required!)Where to look first if business feels slow or inconsistent Resources + Links: Use AI tools like ChatGPT or Claude to help audit your website copy and customer journeyNeed help dialing in your financial foundation first? Check out Bakery Finance EssentialsWant help walking through your customer journey together? Email me about scheduling a personalized marketing audit for your bakery business before I go on mat leave! You can reach Meg directly at: hello@bakerybusinessacademy.comGot a question you'd like me to answer on the podcast? Email me! hello@bakerybusinessacademy.comJoin our Bakery Owners Facebook Group to connect with fellow bakers and continue the conversation****************************** Did you enjoy this episode? If so, I’d be very grateful if you'd leave a rating or review on Apple Podcasts or Spotify! Have a question or topic you want covered on a future episode? Send me a message—I love hearing from you!

    22 min
  2. FEB 2

    From Market Tents to Milwaukee’s Best Bakery: How Amy Gorski Built an Award-Winning, Community-Focused Shop From the Ground Up

    Episode Description: In today’s episode, I’m sitting down with someone very near and dear to my heart — Amy Gorski, owner of Poppy Bakery in Milwaukee, WI, and a former kitchen manager and head baker at Spilt Milk. Amy has had one of the most intentional, inspiring, hard-won journeys to bakery ownership I’ve ever seen, and in this conversation she opens up about the decisions, discipline, and deep commitment to quality that have shaped her business. From her years of working in some of the Midwest’s most respected kitchens, to her methodical plan for gaining the skills she needed, to the realities of farmers’ market life, to launching Poppy Bakery and earning Best Bakery in Milwaukee within months — Amy shares it all. This is an episode full of honesty, heart, and so many takeaways for any baker dreaming of their next step. Key Takeaways: The mindset shift that allowed Amy to confidently move from “someday” to opening her own bakeryWhy she chose not to pursue wholesale — and how that decision transformed the consistency, quality, and guest experience at PoppyHow 14 years of working for other chefs became her greatest asset (and why she believes young bakers should avoid management too early)The surprising tough-love realities of farmers’ market life — and how those long, grueling weekends prepared her for brick-and-mortar successWhat helped Poppy Bakery grow a loyal community fast and earn city-wide recognition within months of opening Resources + Links: Poppy Bakery - Check out Milwaukee’s best new bakery!Follow Amy on InstagramGot a question you'd like me to answer on the podcast? Email me! hello@bakerybusinessacademy.comVisit Bakery Business Academy's website for more information about our courses, programs, and private coaching with MegJoin our Bakery Owners Facebook Group to connect with fellow bakers and continue the conversation

    57 min
  3. JAN 21

    Revenue Dip? Your 5-Step "No Panic" Plan to Rebound When Sales Are Down

    If your bakery is feeling the post-holiday sales slump right now—you’re not alone. In this episode of Kitchen Notes, Meg walks through a calm, strategic 5-step plan to help you assess the dip, figure out where it's coming from, and create a realistic game plan to recover revenue without panic or burnout. Whether January is slow for you, or your dip hits in July or October, this episode will give you a framework you can return to any time the numbers feel off. Key Takeaways: Why seasonal dips are normal (and even predictable) in bakery businesses—and how to plan for themThe first number you must know before you can rebound from a sales dipHow to analyze which parts of your business are underperforming so you can stop guessingCreative, low-effort promo ideas that can help you quickly fill the revenue gapThe one action step that most bakery owners skip when they’re feeling stressed or discouraged—but that can make or break your momentumResources + Links: Bakery Finance Essentials – our self-paced online e-course course designed for bakery owners who want to get more confident with their numbersGot a question you'd like me to answer on the podcast? Email me! hello@bakerybusinessacademy.comJoin our Bakery Owners Facebook Group to connect with fellow bakers and continue the conversation ****************************** Did you enjoy this episode? If so, I’d be very grateful if you'd leave a rating or review on Apple Podcasts or Spotify! Have a question or topic you want covered on a future episode? Send me a message—I love hearing from you!

    16 min
  4. 11/18/2025

    Black Friday Preview: Your 2025 “5 Days of Deals” Sneak Peek

    Episode Show Notes: This week on Kitchen Notes, we’re doing something a little different — and very exciting. For the first time in years, we’re bringing our biggest sale of the year back to Black Friday Week… and today, you’re getting a behind-the-scenes preview of everything coming your way. After selling our bakery this fall, I’ve finally had the headspace to revamp, rebuild, and expand many of the tools, templates, and programs inside Bakery Business Academy. And next week, we’re rolling out a curated lineup of offers designed to help you: ✨ streamline your production ✨ understand your numbers ✨ start a bakery with clarity ✨ price for profit ✨ build stronger systems ✨ and make 2026 your most profitable, organized, sustainable bakery year yet In this episode, I walk you through how the 5 Days of Deals will work, what you can expect each day, and how to plan your week so you don’t miss the offers that support your goals. Whether you’re dreaming of opening a bakery, knee-deep in production chaos, or ready to level-up your systems and profitability — there’s something coming for you. On this week’s episode, we’re talking… What “5 Days of Deals” looks like and how to plan for itThe types of problems each daily offer is designed to solveWhat to expect in terms of pricing, timing, and availabilityWhy some offers are extremely limited (👋 maternity leave!)How to decide which deal is right for your goals, stage of business, and budgetMORE INFO: Our Black Friday Week sale starts: 🗓 Monday, Nov 24 – Friday, Nov 28 ⏰ New deal goes LIVE each morning at 6:00am CST ⏳ Each offer is available THAT DAY ONLY from 6am-midnight! 💸 Biggest discounts of the year 🎯 Tools + trainings designed for bakery owners at all stages None of the purchase links activate until the morning of each deal — but you can preview the entire week right now! 👉 Preview the full Black Friday catalog and daily schedule here: https://www.bakerybusinessacademy.com/black-friday-2025 Not sure which offer fits your goals? If you’re torn between two programs or want help choosing based on your stage of business, send me an email! I’m happy to help you pick the best fit. ****************************** Did you enjoy this episode? If so, I’d be very grateful if you'd leave us a rating or review on Apple Podcasts or Spotify! Have a question or topic you want covered on a future episode? Send me a message—I love hearing from you!

    18 min
  5. 10/31/2025

    Big News About Our Bakery! [Part 2]

    Episode Show Notes: In this follow-up episode, Molly and I are back to talk about what happened after we sold Spilt Milk. From the nitty-gritty of the transition process to the emotional side of letting go—we’re walking you through what it really looks like to step away from a business & successfully transition it to new ownership. We also share what’s next for both of us, and what the future holds for Bakery Business Academy. Spoiler: we're not going anywhere! In fact, we’re just getting started. Key Takeaways: What a business transition period actually looks like (and how it’s nothing like selling a house)How we structured our handoff and training plan with the new ownerWhat tools, checklists, and systems helped make the transition smootherThe emotional side of letting go (and how to stay grounded through it)What’s next for both of us—and for Bakery Business AcademyIf you’ve ever wondered what it’s really like to sell a bakery—or maybe thought about selling yours someday—this one’s for you! Resources Mentioned: Scribe is the tool we use for creating step-by-step PDF guidessFollow Molly’s next chapter (and new fitness & wellness biz!) → Whole Her FitnessLooking for personalized, 1-on-1 support launching & scaling your bakery business? Read more about private coaching on the Bakery Business Academy website, ➡️ Linked HereHave other questions we can answer about the business sale? Email us: hello@bakerybusinessacademy.com****************************** Did you enjoy this episode? If so, I’d be very grateful if you'd leave us a rating or review on Apple Podcasts or Spotify! Have a question or topic you want covered on a future episode? Send me a message—I love hearing from you!

    30 min
  6. 10/27/2025

    Big News About Our Bakery! [Part 1]

    Episode Description: Big news—after more than a decade running Spilt Milk, we’ve sold the bakery. In this special two-part series, I’m joined by my sister and co-founder Molly to talk about the journey that led us to this huge decision. This first part dives into the why behind our decision, how the idea came about, and what the early steps looked like. If you’ve ever wondered what it really takes to sell a business—or if you’ve thought about your own “what’s next?”—you’ll want to listen in. Key Takeaways: Why we decided to sell Spilt Milk—even after our most profitable year everWhat personal and professional shifts made this the right timeHow we got from “maybe someday” to “let’s do it”What we looked for in a buyer (and why it felt so personal)The mindset shifts that came with such a major transitionWe’re breaking this story into two episodes, so be sure to tune in to Part 2 for more details about the business sale - including how we transitioned the business to the new owners, and what's next for Bakery Business Academy! Resources Mentioned Our amazing bookkeeper, Daliah Fritz, recorded an episode with us on Kitchen Notes! Be sure to listen in for more tips from Daliah about how to manage your business finances ➡️ Listen HereLooking for personalized, 1-on-1 support launching & scaling your bakery business? Read more about private coaching on the Bakery Business Academy website, ➡️ Linked Here

    44 min
5
out of 5
29 Ratings

About

A show for bakers and food entrepreneurs who want to build profitable bakery businesses that make an impact in their communities.

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