Treat Your Business

Katie Bell
  • 0.0 (0)
  • Management
  • Weekly

If you’re a health and wellness business owner who feels stuck on the hamster wheel of patients, admin and never-ending to do lists, this podcast is your business treatment plan. Created for clinic owners and wellness professionals who want more time, more profit and more freedom, you’ll get bite-sized episodes packed with practical, tried and tested strategies to help you grow a sustainable, successful health business without burning out. Whether you run a physiotherapy clinic, osteopathy practice, sports therapy business or a Pilates studio, you’ll learn how to streamline your systems, improve your clinic operations, build a stronger team, increase your income and create a healthier work life balance. Expect simple steps you can implement quickly to reduce overwhelm, manage your schedule, improve patient experience and build a business that supports your life, not one that takes it over. I’m Katie Bell, and I’m sharing real-world lessons from growing a successful physiotherapy and wellness clinic, plus what I’ve seen work while supporting other health and wellness businesses to do the same. If you’re tired of juggling patients, paperwork and family life, feeling like you’re doing a rubbish job at everything, and wondering why your clinic isn’t giving you the income and freedom you expected, you’re in the right place. Keep listening for practical clinic growth tips, business systems and mindset shifts that help you take control of your time and build a thriving wellness business.

  1. 6d ago

    S12 EP41 Client story: 'How Jo Added a Record Quarter in less than 12 Months'

    I'd love to hear from you 'text the show' “Best quarter ever” doesn’t happen by accident. If you’re a clinic owner who feels fully booked but still overwhelmed, underpaid, and stuck doing everything—this client story will show you what actually changes when you start running your clinic like a CEO. In this Treat Your Business client story, Fiona (Thrive’s Head Coach) interviews Jo, a podiatry clinic owner who added a record quarter in less than 12 months by fixing the foundations: knowing her numbers, rebuilding her team, and stepping out of the “hamster wheel of doom”. If you run a physio, osteopathy, podiatry, chiro, or healthcare clinic and you want more profit, more control, and more time back—this episode will land. In this episode, you’ll hear: The warning signs your clinic is running youWhy being busy doesn’t automatically mean you’re profitableThe numbers clarity that unlocks better decisionsHow Jo rebuilt her team and stopped carrying everything herselfWhat stepping into CEO leadership looks like (even when it’s uncomfortable)Want results like this in your clinic? Apply for Katie's Plan - Katie personally reviews your clinic and gives you your next three moves. Free, two slots a week: https://thrive-businesscoaching.com/katies-plan  Resources & Links: Apply for Katies Plan for Your Clinic: https://thrive-businesscoaching.com/katies-plan Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1 Website: https://Thrive-businesscoaching.com   Free Resources: https://thrive-businesscoaching.com/start-here  Sponsor - Jane & MBST Practice management software that brings scheduling, charting, billing, payments, and patient communication into one connected system so you can reduce admin and focus on patient care. Book a Demo > https://meetings.jane.app/meetings/jane-app-uk/uk-demo Contact > support@janeapp.com jane.app/start THRIVE2MO MBST is non-invasive cell regeneration technology, trusted since 1998, backed by peer-reviewed research. Deliver lasting results and give your clinic the edge.  Enquire via the website > https://mbst.health Contact > richard@mbst.health

  2. Oct 21

    S4 EP18 Should You Raise Your Prices in January? Decide Now.

    I'd love to hear from you 'text the show' If you’re thinking about putting your prices up in January, now is the time to decide — not the week before Christmas when you’re exhausted and rushing. In this episode, Katie breaks down how to make a price increase decision based on your numbers (not emotion), what to review before you change anything, and how to communicate it clearly and confidently to patients and your team. Katie also shares a real behind-the-scenes moment from her clinic that highlights a key leadership distinction: being informed isn’t the same as being needed — and why building a business that runs without you is part of the bigger picture. Want your clinic year planned so quiet months never catch you out? Apply for Katie's Plan - Katie personally reviews your clinic and gives you your next three moves. Free, two slots a week: https://thrive-businesscoaching.com/katies-plan Resources & Links: Apply for Katies Plan for Your Clinic: https://thrive-businesscoaching.com/katies-plan Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1 Website: https://Thrive-businesscoaching.com   Free Resources: https://thrive-businesscoaching.com/start-here  Sponsor - Jane & MBST Practice management software that brings scheduling, charting, billing, payments, and patient communication into one connected system so you can reduce admin and focus on patient care. Book a Demo > https://meetings.jane.app/meetings/jane-app-uk/uk-demo Contact > support@janeapp.com jane.app/start THRIVE2MO MBST is non-invasive cell regeneration technology, trusted since 1998, backed by peer-reviewed research. Deliver lasting results and give your clinic the edge.  Enquire via the website > https://mbst.health Contact > richard@mbst.health

  3. Oct 14

    S11 EP05 How to Plan Your Clinic Year So Quiet Months Never Surprise You

    I'd love to hear from you 'text the show' In this episode, Katie explains why a quiet January is rarely created in January. If you are looking at gaps in the diary and panicking, you are already too late, because the results you are seeing today were usually created by decisions made 8 to 12 weeks ago. Katie introduces a new weekly segment, The Clinic Pulse, sparked by the latest Lloyds Bank Business Barometer showing a drop in UK business confidence. Her point is that uncertainty often makes owners freeze, but “let’s see what happens” is not a strategy. You cannot control the economy, but you can control your numbers, your capacity, your marketing, your hiring, and whether you wait until the diary is empty before you act. The deep dive is a practical framework for stopping predictable problems from feeling like surprises. Katie breaks down how to plan across the next 12 months by looking at five layers: revenue, capacity, marketing, people, and you as the CEO. She shares how to use past data to spot patterns, reverse engineer targets, plan marketing ahead of demand, recruit before you are desperate, and put your life into the plan so the business supports the life you actually want. To close, Katie introduces a new “Before I Go” moment, sharing something personal and unrelated to clinics. This week she is planning her mum and dad’s joint 70th birthday and navigating the fine line between making it special and not making “a fuss”, plus a family trip to Norfolk that, of course, already has a spreadsheet. Want your clinic year planned so quiet months never catch you out? Apply for Katie's Plan - Katie personally reviews your clinic and gives you your next three moves. Free, two slots a week: Resources & Links: Apply for Katies Plan for Your Clinic: https://thrive-businesscoaching.com/katies-plan Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1 Website: https://Thrive-businesscoaching.com   Free Resources: https://thrive-businesscoaching.com/start-here  Sponsor - Jane & MBST Practice management software that brings scheduling, charting, billing, payments, and patient communication into one connected system so you can reduce admin and focus on patient care. Book a Demo > https://meetings.jane.app/meetings/jane-app-uk/uk-demo Contact > support@janeapp.com jane.app/start THRIVE2MO MBST is non-invasive cell regeneration technology, trusted since 1998, backed by peer-reviewed research. Deliver lasting results and give your clinic the edge.  Enquire via the website > https://mbst.health Contact > richard@mbst.health

  4. Oct 7

    S6 EP30 The £10K Email: Stop Chasing Strangers & Sell to the Patients You Already Have

    I'd love to hear from you 'text the show' In this episode, Katie shares how one email generated over £10,000 in clinic revenue, and why the email itself was not the reason it worked. The real shift happened before she hit send: she created the right offer for the right people, and she focused on the audience already in her world instead of chasing strangers through more ads, more followers, and more “new leads”. Katie takes you back to the 3:00am moment that sparked the idea. Her clinic was about to lose a major service line, wiping out £130K+ of revenue over the next 12 months, while she was also bringing in a new clinical lead with no client base. She needed a way to protect cash, fill diaries, and create momentum fast, without relying on complicated funnels or months of marketing. That is where the Movement MOT was born. A preventative, premium style appointment designed to sit in the gap between “I’m injured and need physio” and “I’m fine”. Katie explains how it gave existing patients a new reason to come back, how she positioned it, and she reads the exact email she sent to her active database. You will also hear the numbers behind the campaign, including open rates, bookings, and the conversion rate into further treatment, which is where the real commercial impact came from. Katie’s bigger point is simple: most established clinics are already sitting on valuable assets that are underused. Your database, your reputation, your existing patients, your team, your space, and your expertise. Instead of asking only “How do I get more leads?”, she challenges you to ask “How do I create more value for the people who already know and trust us?” and to build a patient journey that does not end at discharge, but continues through performance, prevention, and long term health. Resources & Links: Apply for Katies Plan for Your Clinic: https://thrive-businesscoaching.com/katies-plan Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1 Website: https://Thrive-businesscoaching.com   Free Resources: https://thrive-businesscoaching.com/start-here  Sponsor - Jane & MBST Practice management software that brings scheduling, charting, billing, payments, and patient communication into one connected system so you can reduce admin and focus on patient care. Book a Demo > https://meetings.jane.app/meetings/jane-app-uk/uk-demo Contact > support@janeapp.com jane.app/start THRIVE2MO MBST is non-invasive cell regeneration technology, trusted since 1998, backed by peer-reviewed research. Deliver lasting results and give your clinic the edge.  Enquire via the website > https://mbst.health Contact > richard@mbst.health

  5. Sep 30

    S3 EP18 Clinic Owners: Your Attention Is Leaking Profit (Stop the Noise)

    I'd love to hear from you 'text the show' In this episode, Katie shares a simple but powerful shift she’s made recently to protect her focus and get her clarity back. After deleting Instagram (and LinkedIn) from her phone, she noticed how much mental space opened up. Less comparison, less noise, fewer open loops, and more ability to actually think. Not “busy thinking” about the 400 things on the to do list, but proper CEO thinking about what’s working, what’s not, what’s become unnecessarily complicated, and what decisions she’s been avoiding. Katie explains why most established clinic owners are not short of information. You’ve listened to the podcasts, bought the books, joined the groups, done the courses, and your team is sending you ideas too. The problem is that more information does not automatically create clarity. At a certain point it creates noise, and that noise chips away at your executive function and decision making. She calls this cognitive debt, the build up of mental tabs that stay open and quietly drain your attention. She also unpacks how comparison changes as your clinic grows. The finish line keeps moving, and social media gives you access to thousands of other people’s “success” every single day. That can lead you to make decisions for their business, not yours, without knowing their profit, cash position, workload, or whether they even like the life they’ve built. Katie’s reminder is simple: your attention is an asset, and in a bigger business it is one of the most valuable resources you have. Every time you give it to noise, you are choosing not to give it to the thing that actually needs you. To make this practical, Katie sets a challenge for the next seven days. Notice every time you instinctively reach to fill a gap and leave the gap. No Instagram, no emails, no podcasts, no WhatsApp. Just space to think and see what comes up. She also shares what she’s put in place for 2027: a protected CEO week every month, with no meetings and no delivery, so she has consistent time to think, simplify, and make better decisions for the business. Resources & Links: Apply for Katies Plan for Your Clinic: https://thrive-businesscoaching.com/katies-plan Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1 Website: https://Thrive-businesscoaching.com   Free Resources: https://thrive-businesscoaching.com/start-here  Sponsor - Jane & MBST Practice management software that brings scheduling, charting, billing, payments, and patient communication into one connected system so you can reduce admin and focus on patient care. Book a Demo > https://meetings.jane.app/meetings/jane-app-uk/uk-demo Contact > support@janeapp.com jane.app/start THRIVE2MO MBST is non-invasive cell regeneration technology, trusted since 1998, backed by peer-reviewed research. Deliver lasting results and give your clinic the edge.  Enquire via the website > https://mbst.health Contact > richard@mbst.health

  6. Sep 23

    S4 EP17 Where’s the Cash? The Growth Trap Clinic Owners Miss

    I'd love to hear from you 'text the show' In this episode, Katie shares what’s been going on behind the scenes over the last few months and the big leadership lessons that have come with running two businesses while raising a one-year-old. She unpacks why growth isn’t always about adding more space, more staff, more services, or more complexity and why that “more, more, more” approach can quietly drain your cash and your capacity. Katie breaks down the difference between growth and expansion, and why so many clinic owners increase the “size of the shoe” (assets and overheads) before they’ve fully maximised the “size of the foot” (utilisation, conversion, retention, diary structure, and revenue per square foot). She shares how she’s been challenging business decisions through the lens of simplification, including the reality that more rooms don’t automatically mean more profit, and a busy team doesn’t necessarily mean a high-performing business. She also explains why revenue stops being the score as you scale, and why the real framework to understand is assets → revenue → profit → cash. Because you can have a high-revenue clinic that’s permanently skint, and a smaller clinic that produces strong cash, less stress, and a better life. The key is learning which numbers actually show whether the machine is working, rather than relying on feelings like “we’re busy” or “the diary feels full.” Finally, Katie opens up a new opportunity for clinic owners who want clarity on what to do next. She’s opened two slots per week between now and Christmas where she’ll personally review your clinic and give you your next three moves, alongside what to stop doing so you can grow without more complexity. Apply via the link in the show notes. Resources & Links: Apply for Katies Plan for Your Clinic: https://thrive-businesscoaching.com/katies-plan Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1 Website: https://Thrive-businesscoaching.com   Free Resources: https://thrive-businesscoaching.com/start-here  Sponsor - Jane & MBST Practice management software that brings scheduling, charting, billing, payments, and patient communication into one connected system so you can reduce admin and focus on patient care. Book a Demo > https://meetings.jane.app/meetings/jane-app-uk/uk-demo Contact > support@janeapp.com jane.app/start THRIVE2MO MBST is non-invasive cell regeneration technology, trusted since 1998, backed by peer-reviewed research. Deliver lasting results and give your clinic the edge.  Enquire via the website > https://mbst.health Contact > richard@mbst.health

  7. Sep 16

    S12 EP40 Coaches Corner: Self Doubt Is Not a Stop Sign (Do This Instead)

    I'd love to hear from you 'text the show' In this episode, Katie sits down with holistic mindset coach Philippa to unpack why self-doubt shows up most when you’re about to grow and why it’s not a sign you’re doing it wrong. They explore how doubt often demands certainty before action, and why that need for “knowing how it will work out” keeps so many clinic owners stuck right at the point they’re ready to level up. Katie and Philippa explain that doubt isn’t something to eradicate. Instead, it’s often a beacon that you’re changing something meaningful. They talk about how the primitive brain reads change as threat, which is why doubt can feel like a full body experience and why comparison, scrolling, and “collecting evidence” that you’re not good enough can kick in fast. The key shift is learning to notice doubt without giving it authority, treating it as a pause rather than a full stop. They also break down what self-doubt can look like in real life: constant second-guessing, “what if” thinking, staying busy to avoid the real decision, blaming external factors, and getting trapped in patterns like “not enough time” or “not enough money.” Philippa shares practical ways to move through it, including lowering your stress response first, challenging the thought with “is that true?”, and breaking big decisions into tiny next steps so you can keep moving even when certainty isn’t available. Finally, Katie encourages listeners who feel stuck in that messy middle between where they are and where they want to be to take action and get support, rather than waiting for doubt to disappear. Because if you require certainty before you move, you’ll be waiting forever.  Resources & Links: Apply for Katies Plan for Your Clinic: https://thrive-businesscoaching.com/katies-plan Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1 Website: https://Thrive-businesscoaching.com   Free Resources: https://thrive-businesscoaching.com/start-here  Sponsor - Jane & MBST Practice management software that brings scheduling, charting, billing, payments, and patient communication into one connected system so you can reduce admin and focus on patient care. Book a Demo > https://meetings.jane.app/meetings/jane-app-uk/uk-demo Contact > support@janeapp.com jane.app/start THRIVE2MO MBST is non-invasive cell regeneration technology, trusted since 1998, backed by peer-reviewed research. Deliver lasting results and give your clinic the edge.  Enquire via the website > https://mbst.health Contact > richard@mbst.health

  8. Sep 9

    S1 EP21 Stop Saying "I'm a Physio" — Say This Instead to Attract More Clients

    I'd love to hear from you 'text the show' In this episode, Katie digs into the second foundation of the Flywheel Method: the who. She explains why, at the point someone sees your marketing, they don’t yet see you as the expert, they don’t trust you, and they don’t believe you… so if you lead with what you do (physio, Pilates, massage), you’ll blend in with everyone else. Katie introduces the idea of perception vs reality: what your ideal client thinksthey need to solve their problem versus what you, as the expert, know they actually need. She shares why the “magic” happens in the overlap, where you speak to the conversation in your client’s head while still guiding them towards the right solution and outcome. Using examples like knee pain and pelvic floor dysfunction, she shows how clients aren’t buying sessions or classes, they’re buying their way out of a problem. She also breaks down how to become the “untouchable expert” by choosing who you want to work with, creating a clear method or process that makes you the supply to the demand, and building a market of one. Finally, Katie challenges pay-as-you-go pricing models, explaining how programmes and better conditions for delivery create better client outcomes, reduce churn, and allow you to charge based on the value and transformation you deliver. Resources & Links: Apply for Katies Plan for Your Clinic: https://thrive-businesscoaching.com/katies-plan Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1 Website: https://Thrive-businesscoaching.com   Free Resources: https://thrive-businesscoaching.com/start-here  Sponsor - Jane & MBST Practice management software that brings scheduling, charting, billing, payments, and patient communication into one connected system so you can reduce admin and focus on patient care. Book a Demo > https://meetings.jane.app/meetings/jane-app-uk/uk-demo Contact > support@janeapp.com jane.app/start THRIVE2MO MBST is non-invasive cell regeneration technology, trusted since 1998, backed by peer-reviewed research. Deliver lasting results and give your clinic the edge.  Enquire via the website > https://mbst.health Contact > richard@mbst.health

See All (214)

Trailer

About

If you’re a health and wellness business owner who feels stuck on the hamster wheel of patients, admin and never-ending to do lists, this podcast is your business treatment plan. Created for clinic owners and wellness professionals who want more time, more profit and more freedom, you’ll get bite-sized episodes packed with practical, tried and tested strategies to help you grow a sustainable, successful health business without burning out. Whether you run a physiotherapy clinic, osteopathy practice, sports therapy business or a Pilates studio, you’ll learn how to streamline your systems, improve your clinic operations, build a stronger team, increase your income and create a healthier work life balance. Expect simple steps you can implement quickly to reduce overwhelm, manage your schedule, improve patient experience and build a business that supports your life, not one that takes it over. I’m Katie Bell, and I’m sharing real-world lessons from growing a successful physiotherapy and wellness clinic, plus what I’ve seen work while supporting other health and wellness businesses to do the same. If you’re tired of juggling patients, paperwork and family life, feeling like you’re doing a rubbish job at everything, and wondering why your clinic isn’t giving you the income and freedom you expected, you’re in the right place. Keep listening for practical clinic growth tips, business systems and mindset shifts that help you take control of your time and build a thriving wellness business.

Information

  • Creator
    Katie Bell
  • Years Active
    2022 - 2026
  • Episodes
    214
  • Rating
    Explicit
  • Copyright
    © 2026 Treat Your Business
  • Show Website
    Treat Your Business

You Might Also Like