TIQUE Talks: The Business Podcast for Travel Advisors

Robin Bradley and Jennifer Jacob
  • 4.9 (158)
  • Marketing
  • Weekly

Welcome to TIQUE Talks Podcast - a live-workshop style travel business podcast packed with actionable step-by-step tips that are helping hundreds of travel advisors redefine success, grow their bottom line, and find balance in their business. Join us, Florida-based business partners Robin Bradley and Jennifer Jacob, for value-packed, hilarious conversations and impactful interviews with other industry leaders. With every episode, our mission is to empower you with information, expand what you think is possible for your travel business, and hopefully make you laugh along the way! We are honest, open, and above all, human. We are committed to learning right alongside of you so that we can all find more balance, joy, and peace while pursuing those big, scary business goals. Whether you are brand new to the industry, have a side-hustle, or you are growing a travel booking empire, this is the show for you. Join us for new episodes every Tuesday and Friday!

  1. 9h ago

    265. Hot Take: Your Inquiry Form Is Not For You

    Your clients are excited about their vacation. Your inquiry form? Probably less exciting. Jennifer and Robin discuss how to get the information you need without making the first step feel like an administrative chore. From giving the talkers a chance to talk to asking questions that actually tell you something, they share ways to make your inquiry process feel like the beginning of a personalized travel experience. Luxury service starts well before the itinerary! TIQUE Resources Mentioned • Client Communication Templates • Join The Niche Community Additional Resources Mentioned • Wispr Flow: A voice dictation tool for talking through your answers instead of typing them • Calendly: A scheduling tool discussed as an option for combining appointment booking with a few initial questions • Oprah Winfrey on The Mel Robbins Podcast: The conversation that inspired Jennifer’s take on serving clients Related Listening • Tique Talks’ 2025 Client Experience Series • Hot Take: How To Get Clients To Read Your Emails Connect with TIQUE • tiquehq.com • instagram.com/tiquehq • facebook.com/tiquehq • Inquire About Speaking • TIQUE Contact Form

  2. 3d ago

    264. How 'Going Backward' Can Actually Grow Your Business with Emily Hegenberger

    Thanks to Our Tique Talks Sponsors: Smeuse Studio - Strategic branding and website design for travel advisorsTravel Collection - Connect and learn more about TC’s DMCs Moving back to your hometown can feel like going backward, but for Emily Hegenberger, it opened new doors. Jennifer chats with the founder of GCG Travel to discuss how trading Los Angeles for Chicago’s North Shore helped her find balance and grow her travel business. From turning personal connections into referrals to setting clear fees with friends and family, she talks about how putting down roots can help you grow a business while making room for a life you love. About Emily Hegenberger: Emily is the founder of GCG Travel, a luxury travel advisory specializing in culturally immersive, experience-rich travel for families, couples, and milestone celebrations. A lifelong traveler who has visited 37 countries and 45 states, Emily has split much of her life between South Bay Los Angeles, where she and her husband raised their two children, and Chicago’s North Shore, where she grew up and returned four years ago. Today, she’s a mom of two teens, one in high school and one studying in Paris, and a devoted pet mom. Emily is also part of the founding team at URLife Media. Today, she brings together decades of personal travel, travel-industry experience, storytelling, and curiosity to create highly personalized journeys for her GCG Travel clients. instagram.com/globecoloredglasses Today we will cover: (04:00) How putting down roots can create new opportunities for your travel business(09:00) Building trust and referrals within your existing network(13:00) Setting clear fees and boundaries with friends and family(17:30) Offering paid itinerary reviews as an introduction to your services(26:30) Using AI to refine workflows and lighten your mental load JOIN NICHE → Join the Niche community and get access to the prompts and tools to map your client experience, build SOPs, and tailor your process to your brand voice! FOLLOW ALONG ON INSTAGRAM @TiqueHQ

  3. Oct 23

    263. Hot Take: The Money In Your Bank Account Isn't Necessarily Profit

    Your bank balance may look healthy, but that doesn’t mean every dollar is yours to spend. Jennifer and Robin talk about budgeting, client funds, and setting aside money for upcoming expenses so a future bill doesn’t catch you off guard. They also share how AI can help you make sense of your business numbers, even if you’re starting with bank statements and a lot of questions. Want help making sense of your business numbers? Be sure to attend the November 5th AI session inside the Niche community! → JOIN NICHE FOLLOW ALONG ON INSTAGRAM @TiqueHQ

  4. Oct 20

    262. Navigating Seasonal Travel and Income as a Travel Advisor with Brittany Pigorini

    Thanks to Our Tique Talks Sponsors: Smeuse Studio - Strategic branding and website design for travel advisorsTravel Collection - Connect and learn more about TC’s DMCs What changes when you don’t just sell a destination, you live there? Jennifer talks with Brittany Pigorini, founder of Unfolded Travels, about how living in Lake Como shapes the way she plans and sells travel. Brittany shares how firsthand knowledge, site visits, and local relationships help her set expectations, recommend the right destinations, and elevate client experiences. She also talks about building a Europe-focused niche and navigating the seasonal rhythms of a travel business. About Brittany Pigorini: Brittany is the founder of Unfolded Travels, a luxury travel advisory based in Lake Como. After producing nearly 750 events a year in Austin, she closed her business and moved to Italy with her husband and two sons. Now she plans firsthand-informed trips across Europe and Africa and co-runs La Dolce Guida, a vintage Fiat tour company on Lake Como. When she’s not planning travel, she’s putting the finishing touches on her Italian villa. Today we will cover: (04:00) How living in a destination shapes the way you sell it(11:00) Finding a niche through your expertise and the clients you attract(24:00) Preparing for busy seasons and managing slow periods(38:00) Using automation, social media support, and saved resources to protect your time Enjoyed the conversation? Subscribe to Tique Talks and leave a quick rating or review to help more travel advisors find the show! FOLLOW ALONG ON INSTAGRAM @TiqueHQ

  5. Oct 16

    261. Hot Take: Referring Your Leads Is Great Customer Service

    That inquiry sitting in your inbox? You don’t have to say yes just because you could figure it out. In this Hot Take, Robin and Jennifer unpack why booking outside your specialty can eat into your profits and put client trust on the line. Learn when to expand your expertise, when to refer out, and how to build referral partnerships that let you say “not my specialty” without making your client feel like “not my problem.” Before busy season hits, identify one type of inquiry you’d love to refer out, then start a conversation with an advisor who specializes in it. Want a community to make those connections? Join the Niche Community! Learn More and Pick Your Membership Tier → NICHE COMMUNITY FOLLOW ALONG ON INSTAGRAM @TiqueHQ

  6. Oct 13

    260. The Value Of A Roadshow with Yina Munoz

    Thanks to Our Tique Talks Sponsors: Smeuse Studio - Strategic branding and website design for travel advisorsTravel Collection - Connect and learn more about TC’s DMCs Your RSVP isn’t just a dinner reservation, and ghosting that supplier event costs more than an empty seat. Jennifer chats with Yina Munoz, founder of ALLabout Representation, about why roadshows deserve a spot on your calendar, how to get on the invite list, and what suppliers invest to meet you. From showing up prepared to following up afterward, they unpack how to turn a few hours together into relationships that support your travel business for years. Don’t wait for the next invitation to magically land in your inbox. Pick three suppliers you’d love to know, introduce yourself, and ask to join their event lists. Connect with Yina’s team at allaboutreps.com to explore their portfolio and upcoming opportunities. About Yina Munoz: Yina is the Founder and Owner of ALLabout Representation, a luxury boutique sales representation company connecting travel advisors with exceptional boutique, family-owned, and sustainable hotels and DMCs across Mexico, the Caribbean, Europe, and Africa. Acting as an extension of her partners' sales teams, Yina has built a portfolio of properties known for soul as much as style — including Chablé Yucatán and Colima 71 in Mexico. Raised in the Dominican Republic, Yina’s early love for hospitality led her to Cornell University and eventually to founding ALLabout, based in the New York City metro area. Celebrating five years in 2026, the company introduced a refreshed brand and a partnership with AVANCE Collective, donating for every advisor inquiry submitted. At its heart: meaningful advisor relationships and creative storytelling that brings hotels and destinations to life. linkedin.com/in/yinamunoz allaboutreps.com Today we will cover: (04:00) How roadshows differ from trade shows and FAM trips(08:00) Getting on suppliers’ invite lists without waiting for your host agency(19:30)The planning, expense, and lost opportunities behind an RSVP no-show(28:00) Preparing for a roadshow, asking better questions, and practicing good event etiquette(32:00) Turning supplier introductions into lasting relationships through thoughtful follow-up FOLLOW ALONG ON INSTAGRAM @TiqueHQ

  7. Oct 9

    259. Hot Take: Don't Wait to Hire

    Thinking about hiring because you’re drowning in inquiries? That’s usually a sign you needed to start months ago. Jennifer and Robin get real about how long it takes to hire and train someone, why “I’ll just hand this off” rarely works, and what to do now if a new team member isn’t in the cards. Ready to get ahead of your next hire? Explore Agency Expansion Academy for a hiring framework, and join the Niche Community for AI trainings and tools to streamline your workflow. Learn More and Pick Your Membership Tier → NICHE COMMUNITY Weremoto → Connecting top-tier talent in Latin America with life-changing remote work opportunities. FOLLOW ALONG ON INSTAGRAM @TiqueHQ

  8. Oct 6

    258. Starting Over In A Career That You Love with Sarah Magnoni

    The right listeners are what create opportunities beyond the downloads.Thanks to Our Tique Talks Sponsors: Smeuse Studio - Strategic branding and website design for travel advisorsTravel Collection - Connect and learn more about TC’s DMCs After burning out in a high-level corporate career, Sarah Magnoni took a leap into entrepreneurship and built Cobblestones & Castles, a travel business offering immersive, history-focused European group trips for women. Sarah shares how she turned a personal passion into a profitable niche, why she refuses to create cookie-cutter itineraries, and how embracing a little “delusion” helped her sell out trips and build a business entirely her own. About Sarah Magnoni: After decades in advertising technology and moving up the corporate ladder, Sarah walked away from a high-paying leadership role to create her own path. As the founder of Cobblestones and Castles, Sarah helps women travel solo, within a group. With a focus on European history, specifically women's history, her small-group trips include exclusive experiences and private access to authors, historians, and castles. Sarah is also an author and writer and is currently working on her second book. instagram.com/cobblestonesandcastles cobblestonesandcastles.com Today we will cover: (01:30) Transitioning from corporate burnout to full-time travel entrepreneurship(05:00) Building and selling small-group trips for solo women travelers(10:00) Creating distinctive itineraries through strong DMC relationships(18:30) Why niching down makes marketing, supplier selection, and growth easier(29:00) Taking calculated risks and leaning into what is already working NICHE is Tique’s membership community for travel advisors who want support refining their business, strengthening their positioning, and learning alongside other advisors who are serious about growth. Sarah is a member himself, and many of the strategies discussed in this episode are the kinds of conversations happening inside the community. Learn More and Pick Your Membership Tier → NICHE COMMUNITY FOLLOW ALONG ON INSTAGRAM @TiqueHQ

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4.9
out of 5
158 Ratings

About

Welcome to TIQUE Talks Podcast - a live-workshop style travel business podcast packed with actionable step-by-step tips that are helping hundreds of travel advisors redefine success, grow their bottom line, and find balance in their business. Join us, Florida-based business partners Robin Bradley and Jennifer Jacob, for value-packed, hilarious conversations and impactful interviews with other industry leaders. With every episode, our mission is to empower you with information, expand what you think is possible for your travel business, and hopefully make you laugh along the way! We are honest, open, and above all, human. We are committed to learning right alongside of you so that we can all find more balance, joy, and peace while pursuing those big, scary business goals. Whether you are brand new to the industry, have a side-hustle, or you are growing a travel booking empire, this is the show for you. Join us for new episodes every Tuesday and Friday!

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