Unlocked with Skot Waldron

What if there was one place to gain short, powerful insights from leaders and influencers worldwide? Join communication strategist Skot Waldron as he interviews people like John Lee Dumas of Entrepreneurs on Fire, Ann Hiatt, who worked directly with Jeff Bezos, Marissa Mayer, and Eric Schmidt, former CIA agent Marc Polymeropoulos, and Matt Doherty, Michael Jordan's former coach, and mines the gold inside each of their heads. Unlock the potential of you and the people you do life with by listening to every episode!

  1. Unlocking the Performance of Athletes, Finance, and Leadership with Sebastien Page

    3D AGO

    Unlocking the Performance of Athletes, Finance, and Leadership with Sebastien Page

    What if winning isn't the point? In this UNLOCKED conversation, Sebastien Page breaks down why the most effective leaders, athletes, and high performers stop obsessing over the scoreboard and start focusing on mastery, resilience, and the long game. From nearly losing his life due to burnout to unpacking the PERMA model of positive psychology, Sebastien shows why health, relationships, and meaning are the real performance multipliers. We talk sports psychology, leadership mistakes driven by fear, goal-induced blindness (Everest makes an appearance), and why knowing when to quit is one of the most underrated leadership skills. If you're tired of chasing short-term wins at the cost of everything else, this episode will recalibrate how you think about success. Timestamps: 00:00 — Cold Open & Intro 03:35 — Nearly Dying from Burnout: The Wake-Up Call 07:10 — Health Is the Baseline for Every Other Goal 08:53 — The PERMA Model: What Actually Drives Long-Term Happiness 12:14 — Why Sports Psychology Obsesses Over Losing 14:39 — Mastery vs Ego: The Shift That Changes Everything 19:35 — Federer's Lesson: Losing Half the Points and Still Winning 23:57 — Goal-Induced Blindness: When Success Becomes Dangerous 27:57 — Fear, Stress, and the Performance Curve Leaders Miss 31:02 — Why Leadership Stops Being About You 34:46 — Strategic Patience and the Skill of Knowing When to Quit 39:10 — Relationships: The One Variable That Predicts Happiness 43:00 — Final Takeaway: Don't Burn Bridges on the Way to Success Instagram: www.instagram.com/sebastienpagebook Substack: substack.com/@sebastienpage LinkedIn: www.linkedin.com/in/sebastien-page

    47 min
  2. Unlocking Trust and Rare Diseases with Wes Michael

    FEB 24

    Unlocking Trust and Rare Diseases with Wes Michael

    If you've ever felt like healthcare "listens" to patients the way a cat listens to a vacuum… this episode is for you. Wes Michael (Rare Patient Voice) breaks down what it really takes to build a community where patients feel safe, respected, and actually heard and how that trust turns into better research, better decisions, and better outcomes in rare disease. Skot and Wes talk about the company's evolution, why patient time should be compensated, how surveys and interviews turn lived experience into usable insight, and the difference between "collecting data" and "earning truth." You'll also hear why caregivers matter, what advocacy looks like in practice, and how meaningful work scales when you protect the human part of the process. Timestamps:  00:00:00 – Intro & Highlights 00:04:34 – Rare Disease Day and Why This Conversation Matters 00:05:04 – The 12-Year Cycle: Why Wes Chose to Make a Big Change 00:07:41 – Working with Pharma: Where Patient Insight Fits 00:08:19 – Paying Patients for Their Time (and Why That's Respect) 00:09:35 – Surveys, Interviews, and Capturing the Real Story 00:13:26 – Turning Lived Experience into Useful Data and Decisions 00:17:22 – Caregivers: The Missing Piece Most People Overlook 00:23:59 – Lightning Round: Trust Killers, Hiring Lessons, Keeping Promises 00:32:20 – Advocacy, What's Next, and Wrap-Up Website: rarepatientvoice.com LinkedIn: www.linkedin.com/in/wesmichael Instagram: www.instagram.com/rarepatientvoice Facebook: www.facebook.com/rarepatientvoice

    36 min
  3. Unlocking Disney-Level Service in an Automated World with Vance Morris

    FEB 17

    Unlocking Disney-Level Service in an Automated World with Vance Morris

    Customer service isn't broken it's just lazy. Vance Morris explains why creating "wow" is easier than ever (because expectations are so low) and how small, intentional moments build massive loyalty. We talk about moment zero, why automation often becomes the service prevention department, and how companies like Disney obsess over details most businesses ignore. Vance also shares why great service can't live in one department, why endings matter more than beginnings, and how leaders can design experiences customers actually remember. This episode is a masterclass in turning ordinary interactions into unforgettable ones without spending more money, just more attention. Timestamps: 00:00 — Cold Open & Intro 04:27 — Why "Wow" Is Easier Than Ever (Because the Bar Is So Low) 06:02 — Moment Zero: How First Impressions Decide Everything 07:26 — The Service Snob Test: What Instantly Wins (or Loses) Trust 07:39 — AI Can't Hear Your Tone (And That's the Problem) 11:18 — When Automation Becomes the Service Prevention Department 14:17 — The Disney of Oil Changes (Yes, That's a Real Thing) 18:24 — Fanatical Attention to Detail: Disney's Real Competitive Edge 22:51 — Why Great Service Is Everyone's Job (Not a Department) 35:25 — The "Kiss Goodnight": Why Endings Matter More Than You Think Websites: www.vancemorris.com, www.deliverservicenow.com 52 Ways To Wow Your Customers Without Breaking The Bank: wow52ways.com LinkedIn: www.linkedin.com/in/vancemorris YouTube: www.youtube.com/@Deliverservicenow

    47 min
  4. Unlocking Strategic Leadership in a World of Chaos with Dr. Lance Mortlock

    FEB 10

    Unlocking Strategic Leadership in a World of Chaos with Dr. Lance Mortlock

    Leadership in chaos doesn't have to feel impossible. Dr. Lance Mortlock, the chaos whisperer, breaks down why the future of business isn't just about surviving – it's about strategic agility. We unpack how leaders can spot opportunities in disruption, handle massive risk, and make better strategic choices when everything feels uncertain. Dr. Mortlock shares his "Outside In, Inside Out" approach, which helped Fortune 500 companies navigate major crises. From the impact of AI to global elections and climate change, Lance explains how leaders can prioritize and adapt their strategies to keep up with the pace of change. It's not about avoiding chaos – it's about learning how to thrive in it. Timestamps: 00:00 — Cold Open & Intro 04:00 — Surviving Chaos: The Fast-Paced Leadership Shift 04:12 — Speed and Agility in the Chaos of Change 05:00 — The Big Disruptors: AI, Climate Change, and Global Instability 07:23 — Turning Uncertainty into Strategic Advantage 16:39 — The Outside-In, Inside-Out Framework for Success 14:56 — The Pitfall of Focusing Only on the Now (Horizon 1) 22:09 — Learning from the Failures of Kodak, Motorola, and Target 25:10 — The Role of Leadership in Managing Chaos 28:12 — Clarity, Strategy, and the Importance of Prioritization 38:53 — The Importance of Talent Strategy in Leadership Website: www.lancemortlock.com LinkedIn: www.linkedin.com/in/dr-lance-mortlock-01b36b22 Book: Outside In, Inside Out: Unleashing the Power of Business Strategy in Times of Market Uncertainty

    47 min
4.8
out of 5
20 Ratings

About

What if there was one place to gain short, powerful insights from leaders and influencers worldwide? Join communication strategist Skot Waldron as he interviews people like John Lee Dumas of Entrepreneurs on Fire, Ann Hiatt, who worked directly with Jeff Bezos, Marissa Mayer, and Eric Schmidt, former CIA agent Marc Polymeropoulos, and Matt Doherty, Michael Jordan's former coach, and mines the gold inside each of their heads. Unlock the potential of you and the people you do life with by listening to every episode!

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