The Limitless Leadership Podcast

Josh Parnell
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The Limitless Leadership Podcast was created to help automotive repair shops learn how to lead, coach, train, and manage people better by sharing proven techniques and thought provoking interviews from industry leaders. The key to sustainable growth and profitability lies in the perfect synergy of leadership and performance, and we're dedicated to helping aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results. People + Process = Profit.

  1. Ep 133: The 5 Foundations of Future-Ready Leaders with Jacob Morgan

    20H AGO

    Ep 133: The 5 Foundations of Future-Ready Leaders with Jacob Morgan

    In this episode, Josh Parnell sits down with Jacob Morgan, five-time bestselling author and professionally trained futurist, to discuss building a future-ready organization. Jacob shares his journey from a challenging corporate experience to becoming an influential thought leader in employee experience. They also talk about the importance of leaders embodying five key archetypes to adapt in today’s workplace, the value of building skills-based organizations that prioritize both values and flexibility, and the critical role of exclusivity in hiring to cultivate strong organizational culture. Learn more about Promotive or start your next search at https://www.gopromotive.com. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Timestamps:  00:00 "Journey to Future of Work"05:41 Servant Leadership Over Positional Leadership08:00 "Futurist Leadership and Employee Experience"12:09 "Adaptability in Evolving Workplaces"15:27 "Climbing the Corporate Rock Wall"16:24 Skills-Based Workforce Optimization19:39 "Leadership Through Inspiration"24:32 "Leadership: Influence vs. Position"26:32 "Strategize Beyond the Surface"   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    33 min
  2. Ep 132: Leaders MUST Set High Standards with Charlie Zlatkos

    2D AGO

    Ep 132: Leaders MUST Set High Standards with Charlie Zlatkos

    In this episode, Josh Parnell is joined by Charlie Zlatkos, owner of Pleasant Care Care in Newton, Massachusetts. Charlie shares the story behind his million-dollar check and the grit and discipline required to achieve such success. He emphasizes the importance of setting standards as a leader—living by example to inspire and elevate a team. Finally, Charlie explains how consistent practice and training, both in business and personal development, are essential for achieving excellence and creating lasting impact. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire. Timestamps:  00:00 "Under the Lift Spotlight"04:46 "Starting Out at the Gas Station"07:27 "Turning Points Shape Success"09:59 "Challenging Long-Held Beliefs"14:00 "Building AutoSop Answers Together"18:20 "Motivation Through a Goal Check"20:54 "Why We Avoid Taking Action"25:04 "The Road Less Traveled"26:30 "Commitment to Fitness Journey"29:17 "Living the Standard"35:04 "Valuing the Customer's Role"36:34 "Relationship-Focused Hospitality"39:22 "Measure to Manage Success"42:19 "Training Like an Athlete"46:49 "Leaders Must Train Effectively"49:21 Efficient Auto Inspection System51:25 "Auto Shop Training Overview"   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    57 min
  3. Ep 131: Build Customer Trust Through Leadership with Coralee Zueff

    FEB 11

    Ep 131: Build Customer Trust Through Leadership with Coralee Zueff

    In this episode, discover how Coralee Zueff, trainer extraordinaire and coach, transforms automotive customer experiences through trust, communication, and leadership. Learn her path into the industry, the pivotal role of service advisors, AI’s impact, and powerful stories about building confidence and resilience. Perfect for new advisors, managers, or anyone eager to elevate leadership in a changing world.  Learn more about Promotive or start your next search at https://www.gopromotive.com.  Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.  Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.  Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.  Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour.  🔔 Don’t forget to like, comment, and subscribe for more industry insights, leadership strategies, and expert advice!  #leadership #autorepair #servicetraining  Timestamps:  00:00 – Welcome & Intro to Who Is Coralee  00:53 – Coralee’s Journey into Auto Service  02:16 – Accidental Industry Entrances and Career Longevity  02:56 – Upcoming Training Events: Vision, Texas Two Step, Tools  4:34 – Harnessing AI to Supercharge Your Service Drive  05:53 – Book Release: Coralee’s Car Care Cookbook  06:37 – Bilingual Communication: “Speaking Car” with Customers  10:43 – Leadership Defined: Transformative Moments & Mentorship  14:58 – Best Advice: Keeping Technicians Busy & Serving Customers  16:47 – “Know Your Value”: Empowering Service Advisors  20:01 – Fresh Perspectives Fueling Industry Change  23:37 – Serving Through Selling: Providing Value that Sticks  26:25 – Connect with Coralee: Events, Training, Social   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    33 min
  4. Ep 130: Leadership's Three C's with Josh and Bret

    FEB 5

    Ep 130: Leadership's Three C's with Josh and Bret

    Unlock the secrets to overcoming fear, anxiety, and feeling stuck in your personal and professional life. Josh Parnell and Bret Beitler dive deep into the “Three C’s”—capability, competence, and confidence—and share real-world strategies for breaking through plateaus and leading with purpose. If you’re looking to build momentum, face imposter syndrome, or grow as a leader in any industry, this episode is packed with actionable steps and inspiring stories to get you moving forward. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Timestamps: 00:00 – Welcome: Leadership in 2026 & The Episode Kickoff 01:10 – “God Will Equip the Called”: Faith, Fear & Momentum 03:28 – Introducing the Three C’s of Getting Unstuck 07:33 – Capability: Are You Stuck or Just Overloaded? 10:22 – System Fixes, Time Management, and the Role of a Coach 13:45 – Limiting Beliefs and the Power of Community 17:47 – Competence: Defining Skills vs. Chasing Outcomes 24:43 – Training, Growth, and Why Rookie Mindset Matters 28:16 – Confidence: Trust Yourself to Act & Learn 32:11 – Breathe Life Into Others: The Power of “I Believe In You” 39:04 – Reframing Failure & The Importance of Taking Action 41:30 – Final Words: You Are Not Alone On This Journey   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    46 min
  5. Ep 129: Leadership, Faith & Mentorship with Trish Ostrander

    FEB 3

    Ep 129: Leadership, Faith & Mentorship with Trish Ostrander

    In this episode, Josh Parnell is joined by Trish Ostrander, Training Administrator for Gustafson Brothers and Executive Director of Gustafson Education Foundation. Trish shares how her faith journey led her into the automotive industry, discusses innovative programs like the Intro to Auto Boot Camp and Saturday Auto Shop Club designed to engage and train the next generation, and emphasizes the importance of clarity, direction, and servant leadership in building empowered teams. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire. Timestamps:  00:00 – Intro & Guest Welcome: Meet Trish Ostrander 01:40 – Attracting the Next Gen: Boot Camps & Community Training 06:15 – Mentorship, Apprenticeships, and Growing Your Own Talent 10:45 – Leadership Lessons: Clarity, Direction, and Communication 13:40 – Empowerment Over Micromanagement in Shop Culture 17:54 – Champion Shop Blueprint: Making Apprenticeship Accessible 19:53 – Learning from Failure and Embracing Growth 22:18 – What Leadership Means & How to Serve Your Team 27:08 – Planting Seeds for Tomorrow: Taking Action Today 30:16 – How to Connect with Trish and Learn More   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    36 min
  6. Ep 128: Do You Care DEEPLY About Those You Lead? General Robert Neller

    JAN 28

    Ep 128: Do You Care DEEPLY About Those You Lead? General Robert Neller

    In this episode, Josh Parnell is joined by General Robert Neller, former Commandant of the Marine Corps. General Robert Neller says that building a culture of accountability and trust within teams is critical, emphasizing that leaders must both own their decisions and care deeply for those they lead. He also discusses the value of creating environments where team members feel safe to share ideas and drive positive change, and stresses that character and effort are essential qualities for effective leadership. Learn more about Promotive or start your next search at https://www.gopromotive.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Timestamps:00:00 "Marine Life and Leadership Journey"04:21 "Leadership Means Building Great Teams"08:02 "Leadership as Service and Influence"11:39 "Listening and Engaging with Marines"14:06 "Discussion with Division Commander"19:09 "Creating Safe Spaces for Ideas"21:51 "What If He Had Something?"25:58 "Accountability and Courage Recognized"29:13 "Accountability and Standards Matter"30:58 "Ensuring Accountability After Exercises"35:53 "Building Accountability Through Ownership"39:03 "Effort, Health, and Character"41:47 "Effort, Limits, and Motivation"45:26 "Building and Growing Effective Teams"50:11 "Leadership Is About Caring"   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    55 min
  7. Ep 127: Asking for Help is a STRENGTH | Todd Westerlund

    JAN 22

    Ep 127: Asking for Help is a STRENGTH | Todd Westerlund

    In this episode, Josh Parnell welcomes Todd Westerlund, President of Auto Shop Answers. Todd shares his journey from technician to industry leader, emphasizing the importance of vulnerability and asking for help as a strength in leadership. The discussion highlights the impact of Auto Shop Answers’ training programs, including how operational excellence and genuine care for people drive shop success. Learn more about Promotive or start your next search at https://www.gopromotive.com. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Timestamps:  00:00 Welcome Todd05:20 "Certified Technician's Journey"08:26 From Mechanic to Sales Leader10:39 "Kukui's Industry-Disrupting Platform"14:21 "Unexpected Opportunity and Connection"18:14 "Social Media and Perception"19:56 Weekend Struggles and Limited Services25:35 Helping Through Stressful Situations29:00 "Leading with Heart"29:25 "Seek First to Understand"35:14 "Weekend Auto Shop Strategy"35:50 "Vehicle Repair and Loaner Setup"39:22 "Coaching Impact and Training Focus"44:25 "Integrity and Personal Growth"47:13 "Know Your Competition"48:30 "Driven to Work and Give"   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    54 min
  8. Ep 126: Leadership Starts with Clarity and Trust | Sheri Hamilton

    JAN 20

    Ep 126: Leadership Starts with Clarity and Trust | Sheri Hamilton

    In this episode, Josh is joined by Sheri Hamilton, Executive Director of the Midwest Auto Care Alliance and Vision Hi Tech Training and Expo. Sherri shares the journey of expanding Vision Conference from a small, local event to a nationwide industry gathering now attracting nearly 4,000 attendees. They talk about effective leadership, with Sherri emphasizing the importance of investing in team members, understanding their strengths, and creating a culture rooted in organizational values. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire. Timestamps:  00:00 From Local to Nationwide Leadership05:59 Comprehensive Automotive Training Sessions08:24 "Riches in the Niches"13:12 Empowering Teams Through Leadership14:20 Team Strengths Assessment Insights17:25 "Investing in Team Well-Being"23:42 "Clarity, Goals, and Team Alignment"26:04 "Leadership Through Clarity and Trust"   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    32 min
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5
out of 5
52 Ratings

About

The Limitless Leadership Podcast was created to help automotive repair shops learn how to lead, coach, train, and manage people better by sharing proven techniques and thought provoking interviews from industry leaders. The key to sustainable growth and profitability lies in the perfect synergy of leadership and performance, and we're dedicated to helping aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results. People + Process = Profit.

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