The Limitless Leadership Podcast

Josh Parnell
  • 5.0 (55)
  • Management
  • Updated Semiweekly

The Limitless Leadership Podcast was created to help automotive repair shops learn how to lead, coach, train, and manage people better by sharing proven techniques and thought provoking interviews from industry leaders. The key to sustainable growth and profitability lies in the perfect synergy of leadership and performance, and we're dedicated to helping aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results. People + Process = Profit.

  1. 5d ago

    Ep 176: How a Near-Crash Paved the Way for His Leadership with Brad Coleman

    In this episode, Josh Parnell interviews former NASCAR driver and Safeway Driving CEO Brad Coleman about the near-crash that changed his life and sparked his passion for road safety. Brad shares his journey from racing to driver education, how a Nationwide Insurance simulator helped him understand the dangers of distracted driving, and how his family eventually took over Safeway Driving. Brad also explains the idea of “slowing down to speed up,” Safeway’s approach to driver education and safety, and why strong leadership comes down to keeping your word, listening, taking action, and owning accountability. Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood.  Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.  Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com.  Timestamps: 00:00 Near-Miss Wake-Up Call00:31 Podcast Intro01:05 Meet Brad Coleman01:43 Sponsor Breaks03:16 From NASCAR to Driver Education04:00 The Simulator That Sparked Change07:02 Slowing Down to Speed Up09:16 The Reality of Texting and Driving11:33 Distracted Driving Curriculum13:15 Leadership Means Owning It18:43 Franchise Standards and Buy-In24:39 Mentor Advice on Failure27:37 Message to Franchisees30:35 Just Drive: Final Advice31:33 Wrap Up and Farewell   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    Ep 176: How a Near-Crash Paved the Way for His Leadership with Brad Coleman

  2. Sep 3

    Ep 175: Why Change Doesn't Have to Be Scary with Joe Flammer

    In this episode, Josh Parnell is with Joe Flammer, Account Executive at Broadly and former auto repair marketing professional, about leading through change, embracing feedback, and developing self-awareness. Joe shares how Broadly's evolution into AI-powered tools is helping small businesses improve customer communication and workflow automation, while reflecting on lessons from coaching, faith, and personal growth. The conversation explores navigating uncertainty, overcoming blind spots, emotional regulation, and why intentional leadership starts with knowing yourself. Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.  Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood.  Timestamps: 00:00 Know Yourself First00:37 Podcast Welcome01:10 Meet Joe Flammer02:10 Sponsor Break03:40 Joe's Journey to Broadly06:05 Career Path in Automotive Marketing09:12 Navigating Change with Confidence10:24 Faith Over Fear15:42 The Best Leadership Advice Joe Received17:41 Understanding Blind Spots20:07 Emotional Regulation in Leadership22:16 Defining Leadership24:38 Truth Tellers and T-Groups30:46 Receiving Feedback Without Taking It Personally33:35 Where to Connect and Closing Remarks   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    Ep 175: Why Change Doesn't Have to Be Scary with Joe Flammer

  3. Sep 1

    Ep 174: More Leads Won't Fix a Broken Sales Process with Christian Mosley

    In this episode, Josh Parnell welcomes Christian Mosley of Auto Mastery to discuss why generating leads is only the beginning of growing an independent auto repair shop. Christian explains how websites, SEO, and Google Ads can bring in potential customers, but shops still need to answer the phone, remove unnecessary friction, and confidently ask for the appointment. Drawing from his experience as a former shop owner, Christian explains how call recordings, transcripts, and data can reveal missed opportunities, capacity problems, and weaknesses in the customer experience. He also shares leadership lessons around one-on-ones, the 1-3-1 problem-solving method, and the importance of inspecting what you expect. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today!  https://meetings.hubspot.com/jen-grimes/demo-meeting?utm_campaign=41778739-Limitless+Leadership&utm_source=Limited+Leadership&utm_medium=LL+referral&uuid=57616c84-28ec-48d0-9a44-7b64074e5d8c Timestamps: 00:00 Lead Generation Reality Check 00:23 Podcast Intro 00:56 Meet Christian Mosley 01:35 Sponsor Break 03:02 What Auto Mastery Does 05:50 From Shop Owner to Marketer 09:49 Data-Driven Call Conversion 14:57 Fixing Phones and Training Teams 18:22 Why Shops Choose Auto Mastery 23:42 Defining Leadership 24:40 Putting Leadership Training Into Practice 29:50 Best Coaching Advice 32:51 Final Wisdom and Contact I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    Ep 174: More Leads Won't Fix a Broken Sales Process with Christian Mosley

  4. Aug 26

    Ep 173: How to Upskill Leadership Skills in the AI Era with Jacki Lutz

    In this episode, Josh Parnell welcomes Jacki Lutz, Content Director at the Auto Care Association, to discuss why automotive businesses need to build a strong digital presence as search increasingly shifts toward AI tools like ChatGPT. Jacki explains how the Auto Care Association supports the aftermarket through advocacy, education, and efforts like right to repair, while emphasizing the power of content and social media to attract customers and future technicians. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.  Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com.  Timestamps: 00:00 Why Your Online Presence Matters 00:19 Podcast Intro 00:53 Meet Jacki Lutz 02:12 Sponsor Break 03:52 The Auto Care Association’s Mission 06:30 Building a Digital Presence 09:11 Sponsor Break 10:24 AI as an Ally, Not an Enemy 12:39 Using AI for Shop Marketing 14:27 Why AI Will Become Standard 18:22 Leading Through Change 24:42 Mindset and Faith 29:04 The Best Advice: Control What You Can 31:30 Where to Find Jacki 32:52 Closing Thoughts I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    Ep 173: How to Upskill Leadership Skills in the AI Era with Jacki Lutz

  5. Aug 20

    Ep 172: People Don't Buy What They Can't Trust with Kamran Rahman and Saurav Kumar

    In this episode, Josh Parnell welcomes Kamran Rahman and Saurav Kumar, co-founders of 47 Consulting, to discuss how authentic storytelling helps independent auto repair shops stand out. They explain why the automotive industry's values drew them in, how consistent video content builds trust before a customer ever visits the shop, and why the best marketing highlights the people behind the business. The conversation also explores leadership, creative partnerships, and building a brand that customers remember. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.  Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com.  Timestamps: 00:00 Trust Before the Door 00:15 Podcast Introduction and Guests 01:33 Sponsors and Partners 03:02 Why Automotive Was the Right Fit 05:36 Helping Teams Feel Comfortable on Camera 08:25 Sponsor Messages 10:38 Connection Before Content 15:34 What 47 Consulting Does 17:46 Building Trust Through Storytelling 25:59 The Three Media Pillars 29:13 The Story Behind the Name "47" 31:09 Leadership and Business Partnership 38:41 The Best Leadership Advice They Received 41:05 How to Connect with 47 Consulting 41:33 Final Sendoff   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    Ep 172: People Don't Buy What They Can't Trust with Kamran Rahman and Saurav Kumar

  6. Aug 18

    Ep 171: How Emotional Intelligence Makes Better Leaders with Dan Taylor

    In this episode, Josh Parnell welcomes Dan Taylor, Chief Learning Officer and Performance Coach for Power Peer Groups, to discuss how great leadership is built through emotional intelligence, communication, and continuous learning. Drawing from a career that includes Fortune 500 companies like FedEx, Dan shares why peer groups and coaching help leaders grow faster, how "speaking greatness" into others unlocks potential, and why most people succeed when given the right support, systems, and environment. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.  Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.  Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today!  https://meetings.hubspot.com/jen-grimes/demo-meeting?utm_campaign=41778739-Limitless+Leadership&utm_source=Limited+Leadership&utm_medium=LL+referral&uuid=57616c84-28ec-48d0-9a44-7b64074e5d8c  Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.  Timestamps:  00:00 People First Mindset  00:29 Podcast Introduction and Welcome  01:02 Meet Dan Taylor  02:18 Sponsor: Shop Marketing Pros  03:53 Dan's Career Journey  08:15 What Power Peer Groups Does  09:27 Sponsor Break  11:20 Women in Leadership  15:10 Group Coaching vs. One-on-One Coaching  19:20 Defining Leadership  22:46 Speaking Greatness Into Others  25:52 Challenging Limiting Beliefs  26:31 The Two Sides of Emotional Intelligence  27:13 Breaking Negative Thought Loops  28:48 Why People Skills Drive Performance  30:31 How Work and Home Affect Each Other  32:37 Communication, Coaching, and Leadership  33:37 Everyone Leads Themselves First  35:02 Never Stop Learning  35:39 The Five Communication Styles  40:16 Leadership Book Recommendations  41:59 The Best Leadership Advice Dan Received  44:47 Recognition and Closing Thoughts   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    Ep 171: How Emotional Intelligence Makes Better Leaders with Dan Taylor

  7. Aug 12

    Ep 170: Why We Should Reject Mediocrity with Andrew Klement

    In this episode, Josh interviews Andrew Klement, former Christian Brothers technician and new owner of Finley River Auto & Diesel in Ozark, Missouri, about launching his repair shop and building a culture centered on excellence. Andrew shares why excellence goes beyond clean facilities, it requires consistency, teamwork, continuous improvement, and a commitment to serving both customers and employees well. He also discusses hiring a coach early, creating a people-first workplace, learning from costly mistakes, and building systems that allow the business to grow without sacrificing culture.  Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.  Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.  Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com.  Timestamps:  00:00 Excellence Mindset Teaser  00:22 Podcast Introduction and Welcome  00:55 Meet Andrew Klement  02:37 Sponsor: Promotive  03:24 Sponsor: Shop Marketing Pros  04:17 Andrew's Origin Story  05:29 Defining Excellence  07:34 Putting People First  07:49 Sponsor: Tekmetric  09:02 Building a Kaizen Culture  12:35 Hiring and Building the Team  16:20 Early Financial Challenges  19:14 The Best Advice: Hire a Coach  22:07 What Leadership Means  23:41 Vision and Mission Alignment  24:49 Mission Statement Workshop  25:48 Building Team Buy-In  27:22 Why Complacency Breeds Mediocrity  30:27 Creating a Low-Stress Culture  33:07 The "Leaders Eat Last" Mindset  34:22 Learning from Mistakes and Improving Processes  38:31 Mentorship and Lessons from the Past  41:25 Faith Over Fear  42:51 The Hard but Rewarding Journey  44:26 Final Thanks and Sign-Off I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    Ep 170: Why We Should Reject Mediocrity with Andrew Klement

  8. Aug 6

    Ep 169: How They Doubled Revenue With Fewer People with Brian Moak

    In this episode, Josh Parnell is with Brian Moak, 2025 Ratchet+Wrench All-Star/Owner of the Year and Executive VP of the Heart Division at Telly Tire, about building high-performing automotive businesses through strong leadership, systems, and a people-first culture. Brian shares how he nearly bankrupted his family business after buying it at 27, then transformed it by focusing on data, operational systems, and solving root problems instead of symptoms. The conversation explores leadership principles, acquisitions, employee retention, and creating a culture where people and performance thrive together. Stop managing chaos and start leading with purpose.  Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.  Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood.  Timestamps:  00:00 Every Minute Matters  00:29 Podcast Introduction  01:02 Meet Brian Moak  02:36 Sponsor Break  04:08 The Heart Division  06:27 Brian's Story 08:39  Leading with Heart 12:27  Lessons from Turning the Business Around  18:14 Why Capacity Is a Mindset  24:12 The Acquisition Decision  26:53 A Three-Hour Turning Point  27:31 Building a People-First Culture  28:21 Life After the Acquisition  31:14 How to Connect with Brian  32:31 Leadership Helps People Win  33:12 Building Long-Term Employee Loyalty  36:15 Developing Homegrown Talent  39:02 "Keep the Problem the Problem"  44:27 Creating Team Ownership  47:29 Final Thoughts and Closing    I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    Ep 169: How They Doubled Revenue With Fewer People with Brian Moak
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About

The Limitless Leadership Podcast was created to help automotive repair shops learn how to lead, coach, train, and manage people better by sharing proven techniques and thought provoking interviews from industry leaders. The key to sustainable growth and profitability lies in the perfect synergy of leadership and performance, and we're dedicated to helping aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results. People + Process = Profit.

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