Positioning with April Dunford

April Dunford
  • 4.9 (87)
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Want to make your product stand out in a crowded market? It all starts with great positioning. I’m April Dunford, the expert high-growth tech companies go to when they have a positioning problem. With over two decades of experience as a startup executive and consultant, I have positioned and re-positioned hundreds of products and companies. Using my battle-tested methodology, I'll teach you the nitty-gritty of positioning so that you can unlock better marketing and sales performance. If you're an entrepreneur, marketer, or business leader who wants to stand out, this podcast is for you.

  1. A New Chapter on Differentiated Value

    MAR 5

    A New Chapter on Differentiated Value

    In today’s episode, I explore why differentiated value is the most important—and most misunderstood—part of positioning. I explain why customers don’t really care that much about features, how to use the “so what?” question to uncover what truly matters, and why this step takes more time than any other in a positioning exercise. I also share how my thinking on value has evolved since the first edition of my book, Obviously Awesome, and why I expanded this section so much in the second edition. You will learn: (03:14) How skipping competitive alternatives and capabilities leads to opinion-based positioning. (04:38) Why differentiated value is about outcomes, not feature checklists. (06:15) How to use repeated “so what?” questions to move from features to real value. (08:27) Why “make money” and “save money” alone are not enough to differentiate. (10:02) How to focus value messaging on the champion rather than every stakeholder. (13:31) Why teams should align on value concepts before worrying about copywriting. (17:23) How to separate true value from objection handling in your positioning. — Connect with April Dunford and learn about practical positioning that accelerates marketing and sales: Work with April: https://www.aprildunford.com/contact April’s newsletter: https://aprildunford.substack.com/ April’s LinkedIn: https://www.linkedin.com/in/aprildunford/ April’s Instagram: ⁠https://www.instagram.com/aprildunford/ April’s Twitter/X: https://twitter.com/aprildunford April’s TikTok: https://www.tiktok.com/@positioningshow — Mentioned in this episode: * Obviously Awesome, Second Edition (forthcoming), by April Dunford. — Get April Dunford’s books and audiobooks: “Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It.” “Sales Pitch: How to Craft a Story to Stand Out and Win.” Amazon US: https://amzn.to/49l0ZRY Amazon Canada: https://amzn.to/4ac9hgt Amazon UK: https://amzn.to/3vosDzQ Apple Books: https://apple.co/3xihSzC Google Play: https://play.google.com/store/search?q=%22April%20Dunford%22&c=books Barnes & Noble: https://www.bn.com/s/%22April%20Dunford%22 Bookshop: https://bookshop.org/contributors/april-dunford — The Positioning with April Dunford podcast: Want to make your product stand out in a crowded market? It all starts with great positioning. Using April’s battle-tested methodology, she'll teach you the nitty-gritty of positioning so that you can unlock better marketing and sales performance. Podcast website: https://www.positioning.show/ Subscribe on Apple Podcasts: https://apple.co/3PFHcWx Subscribe on Spotify: https://open.spotify.com/show/02XBrnPJ7NVGPUgHC7xstU Subscribe on YouTube: https://www.youtube.com/@positioningshow — This episode was produced by Story On Media: https://www.storyon.co/

    23 min
  2. Competition in a Positioning Exercise

    FEB 19

    Competition in a Positioning Exercise

    In today’s episode, I dive into why competitive alternatives—not problems or future visions—are the right place to start a positioning exercise. I explain how different teams inside a company misunderstand competition in predictable ways, and why positioning must focus only on who shows up on customer shortlists right now. I also share how my thinking on this step has evolved since the first edition of my book, Obviously Awesome, and why getting this step wrong makes every other positioning decision harder. You will learn: (03:26) How competitive alternatives are broader than direct competitors but narrower than imagined threats. (05:05) Why starting with “the problem” often leads to vague or misleading positioning inputs. (09:21) How jobs-to-be-done thinking reshaped April’s positioning methodology. (12:19) What the milkshake story teaches about customer comparison frameworks. (14:46) Why sales teams are the most reliable source for identifying real competitive alternatives. (17:52) How product, marketing, and founders each skew the competitive picture in different ways. (24:49) Why AI tools like ChatGPT cannot accurately tell you who your real competitors are. — Connect with April Dunford and learn about practical positioning that accelerates marketing and sales: Work with April: https://www.aprildunford.com/contact April’s newsletter: https://aprildunford.substack.com/ April’s LinkedIn: https://www.linkedin.com/in/aprildunford/ April’s Instagram: ⁠https://www.instagram.com/aprildunford/ April’s Twitter/X: https://twitter.com/aprildunford April’s TikTok: https://www.tiktok.com/@positioningshow — Mentioned in this episode: * Obviously Awesome, Second Edition (forthcoming), by April Dunford. * Competing Against Luck by Clayton Christensen. * Bob Moesta, researcher at JobsToBeDone.org. — Get April Dunford’s books and audiobooks: “Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It.” “Sales Pitch: How to Craft a Story to Stand Out and Win.” Amazon US: https://amzn.to/49l0ZRY Amazon Canada: https://amzn.to/4ac9hgt Amazon UK: https://amzn.to/3vosDzQ Apple Books: https://apple.co/3xihSzC Google Play: https://play.google.com/store/search?q=%22April%20Dunford%22&c=books Barnes & Noble: https://www.bn.com/s/%22April%20Dunford%22 Bookshop: https://bookshop.org/contributors/april-dunford — The Positioning with April Dunford podcast: Want to make your product stand out in a crowded market? It all starts with great positioning. Using April’s battle-tested methodology, she'll teach you the nitty-gritty of positioning so that you can unlock better marketing and sales performance. Podcast website: https://www.positioning.show/ Subscribe on Apple Podcasts: https://apple.co/3PFHcWx Subscribe on Spotify: https://open.spotify.com/show/02XBrnPJ7NVGPUgHC7xstU Subscribe on YouTube: https://www.youtube.com/@positioningshow — This episode was produced by Story On Media: https://www.storyon.co/

    29 min
  3. Preparing for a Positioning Exercise

    FEB 5

    Preparing for a Positioning Exercise

    In today’s episode, I dive into what needs to happen before you ever start a positioning exercise. I explain why positioning fails when teams skip preparation, ignore alignment, or try to make positioning work for every customer they’ve ever had. I also walk through how to assemble the right team, let go of outdated assumptions, and create shared language so positioning decisions actually stick. You will learn: (01:53) How the second edition of my book Obviously Awesome restructures positioning into pre-work, core work, and post-work. (03:12) Why positioning is not a marketing-only activity and requires cross-functional input. (05:54) What sales, product, founders, and executives uniquely contribute to positioning decisions. (10:29) How to assemble the right-sized positioning team without derailing facilitation. (11:56) Why identifying obvious bad-fit customers upfront improves positioning clarity. (18:56) How to let go of legacy positioning baggage that no longer fits your market reality. (21:58) Why aligning on positioning vocabulary before the workshop prevents costly confusion. — Connect with April Dunford and learn about practical positioning that accelerates marketing and sales: Work with April: https://www.aprildunford.com/contact April’s newsletter: https://aprildunford.substack.com/ April’s LinkedIn: https://www.linkedin.com/in/aprildunford/ April’s Instagram: ⁠https://www.instagram.com/aprildunford/ April’s Twitter/X: https://twitter.com/aprildunford April’s TikTok: https://www.tiktok.com/@positioningshow — Mentioned in this episode: * Obviously Awesome, Second Edition (forthcoming). — Get April Dunford’s books and audiobooks: “Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It.” “Sales Pitch: How to Craft a Story to Stand Out and Win.” Amazon US: https://amzn.to/49l0ZRY Amazon Canada: https://amzn.to/4ac9hgt Amazon UK: https://amzn.to/3vosDzQ Apple Books: https://apple.co/3xihSzC Google Play: https://play.google.com/store/search?q=%22April%20Dunford%22&c=books Barnes & Noble: https://www.bn.com/s/%22April%20Dunford%22 Bookshop: https://bookshop.org/contributors/april-dunford — The Positioning with April Dunford podcast: Want to make your product stand out in a crowded market? It all starts with great positioning. Using April’s battle-tested methodology, she'll teach you the nitty-gritty of positioning so that you can unlock better marketing and sales performance. Podcast website: https://www.positioning.show/ Subscribe on Apple Podcasts: https://apple.co/3PFHcWx Subscribe on Spotify: https://open.spotify.com/show/02XBrnPJ7NVGPUgHC7xstU Subscribe on YouTube: https://www.youtube.com/@positioningshow — This episode was produced by Story On Media: https://www.storyon.co/

    27 min
  4. Decisions to Make Before a Positioning Exercise

    JAN 22

    Decisions to Make Before a Positioning Exercise

    In today’s episode, I dive into the decisions teams need to make before they ever start a positioning exercise. I explain why positioning readiness matters, how unlaunched products lead to positioning theses rather than true positioning, and why clarity around audience, scope, and personas is essential. Also, this episode sets the foundation for a new mini-series tied to the second edition of my book, Obviously Awesome, focusing on what I’ve learned after hundreds of positioning workshops. You will learn: (01:34) Why I decided to release a second edition of Obviously Awesome after six years of client feedback. (04:35) How the positioning methodology has evolved from ten steps to five steps and five components. (08:38) Why unlaunched products should focus on a "positioning thesis" rather than a final positioning strategy. (09:58) The benefit of keeping your positioning loose before launch. (13:00) Why it’s vital to distinguish positioning for customers from positioning for investors. (15:59) Why single-product companies should treat company and product positioning as the same thing. (17:51) Strategies for deciding whether to position a lead wedge product, a platform, or a suite of products. (22:26) How to identify the "champion" persona. — Connect with April Dunford and learn about practical positioning that accelerates marketing and sales: Work with April: https://www.aprildunford.com/contact April’s newsletter: https://aprildunford.substack.com/ April’s LinkedIn: https://www.linkedin.com/in/aprildunford/ April’s Instagram: ⁠https://www.instagram.com/aprildunford/ April’s Twitter/X: https://twitter.com/aprildunford April’s TikTok: https://www.tiktok.com/@positioningshow — Mentioned in this episode: * Obviously Awesome, Second Edition (forthcoming). — Get April Dunford’s books and audiobooks: Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It. Sales Pitch: How to Craft a Story to Stand Out and Win. Amazon US: https://amzn.to/49l0ZRY Amazon Canada: https://amzn.to/4ac9hgt Amazon UK: https://amzn.to/3vosDzQ Apple Books: https://apple.co/3xihSzC Google Play: https://play.google.com/store/search?q=%22April%20Dunford%22&c=books Barnes & Noble: https://www.bn.com/s/%22April%20Dunford%22 Bookshop: https://bookshop.org/contributors/april-dunford — The Positioning with April Dunford podcast: Want to make your product stand out in a crowded market? It all starts with great positioning. Using April’s battle-tested methodology, she'll teach you the nitty-gritty of positioning so that you can unlock better marketing and sales performance. Podcast website: https://www.positioning.show/ Subscribe on Apple Podcasts: https://apple.co/3PFHcWx Subscribe on Spotify: https://open.spotify.com/show/02XBrnPJ7NVGPUgHC7xstU Subscribe on YouTube: https://www.youtube.com/@positioningshow — This episode was produced by Story On Media: https://www.storyon.co/

    27 min
  5. Positioning, Value, and Objection Handling

    02/27/2025

    Positioning, Value, and Objection Handling

    In today’s episode, I explore the crucial distinction between positioning your product’s value and handling objections. I explain why understanding the buyer personas in a B2B deal is essential to tailor messaging for champions versus other stakeholders. I also highlight scenarios where objection handling can transform into a core value driver under certain market conditions.  You will learn:  (00:00) Why Value and Objection Handling Aren’t the Same * Value drives purchase decisions, while objection handling removes potential blockers. * Focusing on core value themes helps customers remember what sets your product apart. (04:56) Turning Features into Meaningful Value * Product capabilities only matter when translated into business outcomes customers care about. * Asking “so what?” ensures features connect to tangible benefits. (07:24) Objections: Identifying, Anticipating, and Handling Them * Objections often arise from non-buying stakeholders like IT, legal, and end users. * Objection handling should occur after establishing value, not before. (14:18) Understanding the Roles in a B2B Buying Committee * Champions push deals forward, while other personas can stall or block decisions. * Equipping champions to navigate internal objections increases deal success rates. (20:49) When Objection Handling Becomes a Value Driver * Poor competitor performance can turn typical objections into selling points. * Listening to customer frustrations reveals opportunities for repositioning.  — Connect with April Dunford and learn about practical positioning that accelerates marketing and sales:  Work with April: https://www.aprildunford.com/contact  April’s newsletter: https://aprildunford.substack.com/  April’s LinkedIn: https://www.linkedin.com/in/aprildunford/  April’s Twitter/X: https://twitter.com/aprildunford  — Get April Dunford’s books and audiobooks:  “Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It.” “Sales Pitch: How to Craft a Story to Stand Out and Win.” Amazon US: https://amzn.to/49l0ZRY  Amazon Canada: https://amzn.to/4ac9hgt  Amazon UK: https://amzn.to/3vosDzQ — The Positioning with April Dunford podcast: Want to make your product stand out in a crowded market? It all starts with great positioning. Using April’s battle-tested methodology, she'll teach you the nitty-gritty of positioning so that you can unlock better marketing and sales performance. Podcast website: https://www.positioning.show/  Subscribe on Apple Podcasts: https://apple.co/3PFHcWx  Subscribe on Spotify: https://spoti.fi/4aqyDqI  Subscribe on YouTube: https://www.youtube.com/@positioningshow  — This episode was produced by Story On Media & Marketing: https://www.SuccessWithStories.com

    25 min
  6. How to Turn a Competitor's Strength into a Weakness

    02/13/2025

    How to Turn a Competitor's Strength into a Weakness

    In today’s episode, I dive into the art of transforming competitor strengths into weaknesses, a practice which I sometimes call “marketing jiu-jitsu.”  You will learn:  * How competitor strengths can double as weaknesses in different markets. * Opportunities for challenger brands to carve out niche markets. * The differences between platform and tool positioning and their respective advantages. * Competing with legacy brands. * Competing against free or low-cost products. * Appealing to end users versus decision-makers. * Using manager-level value propositions to win deals against free tools. * Focusing on high-value market segments to avoid a race to the bottom. * Examples of successful positioning from companies like Salesforce, IBM, and Snowflake. — If you want to skip ahead:  (00:37) Marketing Jiu-Jitsu (01:51) Empowering End Users vs. IT (05:01) Market Leadership vs. Challenger Strategies (09:54) Niche Market Strategies and CRM Examples (13:26) Platform vs. Tool (21:05) Competing Against Free and Low-Cost Products (26:43) Focusing on High-Value Segments — Connect with April Dunford and learn about practical positioning that accelerates marketing and sales:  Work with April: https://www.aprildunford.com/contact  April’s newsletter: https://aprildunford.substack.com/  April’s LinkedIn: https://www.linkedin.com/in/aprildunford/  April’s Twitter/X: https://twitter.com/aprildunford  — Get April Dunford’s books and audiobooks:  “Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It.” “Sales Pitch: How to Craft a Story to Stand Out and Win.” Amazon US: https://amzn.to/49l0ZRY  Amazon Canada: https://amzn.to/4ac9hgt  Amazon UK: https://amzn.to/3vosDzQ — The Positioning with April Dunford podcast: Want to make your product stand out in a crowded market? It all starts with great positioning. Using April’s battle-tested methodology, she'll teach you the nitty-gritty of positioning so that you can unlock better marketing and sales performance. Podcast website: https://www.positioning.show/  Subscribe on Apple Podcasts: https://apple.co/3PFHcWx  Subscribe on Spotify: https://spoti.fi/4aqyDqI  Subscribe on YouTube: https://www.youtube.com/@positioningshow  — This episode was produced by Story On Media & Marketing: https://www.SuccessWithStories.com

    29 min
  7. How to Position Against a Competitor Who Lies

    01/30/2025

    How to Position Against a Competitor Who Lies

    In today’s episode, I explore the frustrating yet common issue of competitors making false or exaggerated claims about their products.  In this episode, I answer the question: When you want to discuss your differentiated product or service, what do you do if you’ve got a competitor who lies that they too have the same product or service, when in fact they don’t?  You will learn:  * The misconception that competitors can easily replicate differentiated features. * How architectural and resource constraints make copying features harder than it seems. * Competitors often stretch the truth or outright lie about capabilities. * Focusing on the value delivered by features rather than just the features themselves. * Using proof points, data, and examples to expose dishonest competitors. * Real-world examples of combating competitors who misrepresent themselves. * The reputational risks for companies that stretch the truth. * Turning dishonest competition into an opportunity to gain trust and loyalty — If you want to skip ahead:  (00:00) Welcome to Season Three! (04:12) The Myth of Easy Feature Copying (09:30) Why Competitors Appear to Copy You (13:55) Handling Competitor Lies (16:40) Focus on Value, Not Just Features (19:20) Educate Buyers to Expose Competitor Lies (22:10) Prove Your Claims with Data — Connect with April Dunford and learn about practical positioning that accelerates marketing and sales:  Work with April: https://www.aprildunford.com/contact  April’s newsletter: https://aprildunford.substack.com/  April’s LinkedIn: https://www.linkedin.com/in/aprildunford/  April’s Twitter/X: https://twitter.com/aprildunford  — Get April Dunford’s books and audiobooks:  “Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It.” “Sales Pitch: How to Craft a Story to Stand Out and Win.” Amazon US: https://amzn.to/49l0ZRY  Amazon Canada: https://amzn.to/4ac9hgt  Amazon UK: https://amzn.to/3vosDzQ — The Positioning with April Dunford podcast: Want to make your product stand out in a crowded market? It all starts with great positioning. Using April’s battle-tested methodology, she'll teach you the nitty-gritty of positioning so that you can unlock better marketing and sales performance. Podcast website: https://www.positioning.show/  Subscribe on Apple Podcasts: https://apple.co/3PFHcWx  Subscribe on Spotify: https://spoti.fi/4aqyDqI  Subscribe on YouTube: https://www.youtube.com/@positioningshow  — This episode was produced by Story On Media & Marketing: https://www.SuccessWithStories.com

    25 min
  8. Getting to the Root of the "We Have No Differentiation" Problem

    10/17/2024

    Getting to the Root of the "We Have No Differentiation" Problem

    In today’s episode, I explore product differentiation and the common misconception that some products have no unique value. I also explore the potential root causes when companies fail to see their own differentiation.  You will learn:  * The myth of having no product differentiation and what it means for B2B technology companies. * The importance of understanding competitive alternatives and translating capabilities into customer value. * Why a lack of differentiation leads to poor sales and business growth issues. * How irrational buyer decisions are influenced by the need to avoid risks. * The concept of "value blindness" and its impact on the marketing team. * The dangers of focusing solely on losses while ignoring the importance of analyzing wins. * How "product pessimism" can spread within teams and damage overall morale. * The significance of cross-functional collaboration in aligning a company's positioning strategy. — If you want to skip ahead:  02:30 - Question of Differentiation in B2B Products  04:29 - The Stakes of Differentiation in Buyer Decisions  06:39 - Recognizing Value in a Product  09:25 - Addressing Misconceptions About Differentiation  12:50 - Understanding True Competitive Alternatives  17:44 - The Importance of Analyzing Wins  22:47 - The Role of Segmentation in Positioning — Connect with April Dunford and learn about practical positioning that accelerates marketing and sales:  Work with April: https://www.aprildunford.com/contact  April’s newsletter: https://aprildunford.substack.com/  April’s LinkedIn: https://www.linkedin.com/in/aprildunford/  April’s Twitter/X: https://twitter.com/aprildunford  — Get April Dunford’s books and audiobooks:  “Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It.” “Sales Pitch: How to Craft a Story to Stand Out and Win.” Amazon US: https://amzn.to/49l0ZRY  Amazon Canada: https://amzn.to/4ac9hgt  Amazon UK: https://amzn.to/3vosDzQ — The Positioning with April Dunford podcast: Want to make your product stand out in a crowded market? It all starts with great positioning. Using April’s battle-tested methodology, she'll teach you the nitty-gritty of positioning so that you can unlock better marketing and sales performance. Podcast website: https://www.positioning.show/  Subscribe on Apple Podcasts: https://apple.co/3PFHcWx  Subscribe on Spotify: https://spoti.fi/4aqyDqI  Subscribe on YouTube: https://www.youtube.com/@positioningshow  — This episode was produced by Story On Media & Marketing: https://www.SuccessWithStories.com

    28 min
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Want to make your product stand out in a crowded market? It all starts with great positioning. I’m April Dunford, the expert high-growth tech companies go to when they have a positioning problem. With over two decades of experience as a startup executive and consultant, I have positioned and re-positioned hundreds of products and companies. Using my battle-tested methodology, I'll teach you the nitty-gritty of positioning so that you can unlock better marketing and sales performance. If you're an entrepreneur, marketer, or business leader who wants to stand out, this podcast is for you.

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