Pet Shop Girls with Sherry (Odyssey Pets) and Carly (House of Paws) - A Podcast for Independent Pet Pros

The Pet Shop Girls
  • 5.0 (10)
  • PETS & ANIMALS
  • UPDATED WEEKLY

Welcome to The Pet Shop Girls. This show is for independent pet pros who want to learn about cool ideas to help their businesses make more money. Each week, hosts Carly and Sherry are sharing tips about marketing, growing and managing a team, how to avoid common mistakes, up-and-coming trends in the pet industry, and so much more. Sherry, from Odyssey Pets in Dallas, Texas, has been in the industry for 20 years. She has experience in everything from aquatics, to grooming, to boarding, and even retail and has expanded her business to over 10,000 square feet. And you may know Carly, of House of Paws in Regina, Saskatchewan, from TikTok, where she's amassed over 150,000 followers marketing her pet boutique. She built her business in the midst of the global pandemic, and has found a ton of creative ways to scale her business and engage with her local community. Running a pet business can be lonely, but you don't have to do this alone. Join the Pet Shop Girls each week for the podcast that's guaranteed to make you sit, stay, and beg for more.

  1. 21H AGO

    Episode 116: How to Be Your Customer's Hero: An Interview with Maria Ringo

    In this episode of The Pet Shop Girls, we sit down with Maria Ringo—holistic nutrition expert, pet food pioneer, and longtime advocate for independent pet retailers. Maria shares how pet pros can become trusted guides for their customers by focusing on education, empathy, and mission-driven service. From tackling nutrition myths to turning tough conversations into trust-building moments, this episode is packed with practical strategies to help retailers stand out—even in a world of online competition. Whether you're behind the counter or building your brand, Maria's wisdom will help you lead with confidence, integrity, and care. www.carna4.com Connect with the Pet Shop Girls! Find us everywhere: ⁠⁠https://linktr.ee/petshopgirls⁠⁠ Connect with Carly (House of Paws): ⁠⁠https://www.instagram.com/houseofpawsboutique⁠⁠ ⁠⁠https://www.tiktok.com/@houseofpawsboutique⁠⁠ ⁠⁠https://www.facebook.com/houseofpawsboutique⁠⁠ Carly's Nutrition Course: https://app.retailbrilliance.com/courses/269 Connect with Sherry (Odyssey Pets): ⁠⁠https://www.facebook.com/odysseypets⁠⁠ ⁠⁠https://www.instagram.com/odysseypets⁠⁠ ⁠⁠https://linktr.ee/odysseypetsdallas⁠⁠ The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.

    1 hr

  2. FEB 10

    Episode 115: Trendspotting 2026: What’s Hot, What’s Not

    In this episode of The Pet Shop Girls, Sherry and Carly break down the biggest trends shaping the pet care industry in 2026—and what they actually mean for your business. From shifting consumer values and the rise of natural nutrition to AI tools, nostalgia toys, and loyalty programs that work, this episode is packed with real-world insights for pet professionals. You'll learn how to stay ahead of the curve without chasing fads, and how to use emerging trends to deepen customer loyalty, enhance the in-store experience, and build long-term success. Connect with the Pet Shop Girls! Find us everywhere: ⁠https://linktr.ee/petshopgirls⁠ Connect with Carly (House of Paws): ⁠https://www.instagram.com/houseofpawsboutique⁠ ⁠https://www.tiktok.com/@houseofpawsboutique⁠ ⁠https://www.facebook.com/houseofpawsboutique⁠ Carly's Nutrition Course: https://app.retailbrilliance.com/courses/269 Connect with Sherry (Odyssey Pets): ⁠https://www.facebook.com/odysseypets⁠ ⁠https://www.instagram.com/odysseypets⁠ ⁠https://linktr.ee/odysseypetsdallas⁠ The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.

    55 min

  3. FEB 3

    Episode 114: Coaching Young Managers to Actually Succeed: The Leadership System

    In this episode, Sherry and Carly unpack the real challenges behind promoting young team members into management roles — and why so many struggle without the right support. They explore actionable strategies to define roles, correct behavior in real time, and build confidence through feedback and clarity. Whether you're an owner, district manager, or trainer, this episode gives you the tools to coach emerging leaders into true leadership — not just title-holders. Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of Paws): https://www.instagram.com/houseofpawsboutique https://www.tiktok.com/@houseofpawsboutique https://www.facebook.com/houseofpawsboutique Carly's Nutrition Course: https://app.retailbrilliance.com/courses/269 Connect with Sherry (Odyssey Pets): https://www.facebook.com/odysseypets https://www.instagram.com/odysseypets https://linktr.ee/odysseypetsdallas The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.

    1 hr

  4. JAN 27

    Episode 113: Google Doesn't Hate You, It Just Doesn't Know You Yet

    In this eye-opening episode, the Pet Shop Girls pull back the digital curtain to reveal how pet businesses can thrive on Google — not by luck, but with strategy. 🐾 📍 What We Cover: Why a Google Business Profile is your shop's digital storefront The power of SEO strategies tailored for pet brands Hacks for improving visibility: Adding geo-tagged photos Engaging authentically with customer reviews Smartly expanding your service area radius The underestimated impact of consistent posting Competitor analysis: what you can learn from your local rivals 💡 Whether you're a groomer, trainer, or boutique retailer, this episode will help you make friends with the Google algorithm — and show up where your customers are searching. Don’t let Google ghost you — go optimize your profile today! Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of Paws): https://www.instagram.com/houseofpawsboutique https://www.tiktok.com/@houseofpawsboutique https://www.facebook.com/houseofpawsboutique Carly's Nutrition Course: https://app.retailbrilliance.com/courses/269 Connect with Sherry (Odyssey Pets): https://www.facebook.com/odysseypets https://www.instagram.com/odysseypets https://linktr.ee/odysseypetsdallas The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.

    47 min

  5. JAN 20

    Episode 112: Smile Smarter — Holistic Dental Hacks for Retail Pros (with Dr. Katie Kangas)

    In this episode of Pet Shop Girls, Carly and Sherry welcome integrative veterinarian Dr. Katie Kangas to explore one of the most overlooked — yet crucial — aspects of pet wellness: dental health. Dr. Katie breaks down how oral health is deeply connected to the whole body, and why inflammation in the mouth can lead to bigger issues in the heart, kidneys, liver, and beyond. You’ll learn how to spot early dental concerns, recommend safe and effective products, and guide pet parents toward better habits without judgment. ✨ What You'll Learn: How dental disease impacts full-body health Signs of oral issues that retail staff can help identify The truth about dental chews, water additives, and "dental kibble" Holistic tools that actually work — from kelp powders to probiotic support How to start empathetic, educational conversations with customers Pro tips for preparing your store for Pet Dental Month Whether you're stocking shelves or helping a nervous pet parent find answers, this episode arms you with actionable, retail-ready advice for supporting pet smiles — the holistic way. DrKatieKangas on FB & IG and website is www.drkaties.com To book a virtual consultation with her: www.intvetcare.com Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of Paws): https://www.instagram.com/houseofpawsboutique https://www.tiktok.com/@houseofpawsboutique https://www.facebook.com/houseofpawsboutiqueLink Carly's Nutrition Coursehttps://app.retailbrilliance.com/courses/269 Connect with Sherry (Odyssey Pets): https://www.facebook.com/odysseypets https://www.instagram.com/odysseypets https://linktr.ee/odysseypetsdallas The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.

    1h 13m

  6. JAN 13

    Episode 111: Viva Las Valentine’s: Pet-Centric Ideas for the Sweetest Season

    Valentine’s Day isn’t just for couples—it’s for customers who love their pets like family. In this episode, Carly and Sherry share fresh, creative ways to celebrate Valentine’s in your store, build community, and boost sales. From reverse valentining and Valentine’s Sniffaris, to Love at First Woof photo ops and curated treat bags, this episode is full of promo ideas you can run with right now. No over-the-top decor needed—just heart, humor, and a little pink tissue paper. Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of Paws): https://www.instagram.com/houseofpawsboutique https://www.tiktok.com/@houseofpawsboutique https://www.facebook.com/houseofpawsboutiqueLink Carly's Nutrition Coursehttps://app.retailbrilliance.com/courses/269 Connect with Sherry (Odyssey Pets): https://www.facebook.com/odysseypets https://www.instagram.com/odysseypets https://linktr.ee/odysseypetsdallas The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.

    43 min

  7. JAN 6

    Episode 110: The Limits That Hold Back Pet Stores & Brands

    In this episode, Carly and Sherry unpack the hidden “LIMITS” that often hold back independent pet retailers and brands. They introduce a powerful acronym—L.I.M.I.T.S.—that identifies the six common barriers to growth in the pet industry: 🧠 L.I.M.I.T.S. Stands For: Lack of education Ignoring community Misaligned partnerships Inconsistency Transactional mindset Stagnation Whether you're a store owner, brand rep, or industry leader, this episode challenges you to reflect on which LIMITS might be holding you back—and how to break through them. Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of Paws): https://www.instagram.com/houseofpawsboutique https://www.tiktok.com/@houseofpawsboutique https://www.facebook.com/houseofpawsboutique Connect with Sherry (Odyssey Pets): https://www.facebook.com/odysseypets https://www.instagram.com/odysseypets https://linktr.ee/odysseypetsdallas The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.

    1h 3m

  8. 12/30/2025

    Episode 109: Good Riddance and Great Energy for 2026

    As the year closes, Sherry and Carly sit down for a real, reflective (and slightly sassy) look back at 2025—sharing what they’re leaving behind and what they’re proudly carrying into 2026. From team growth to pricing shifts, and vendor challenges to leadership lessons, this episode is part confession, part celebration, and full of energy for the year ahead. If you’ve ever wondered how to balance business decisions with personal values—or felt pressure to grow faster than your mission allows—this one’s for you. Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of Paws): https://www.instagram.com/houseofpawsboutique https://www.tiktok.com/@houseofpawsboutique https://www.facebook.com/houseofpawsboutique Connect with Sherry (Odyssey Pets): https://www.facebook.com/odysseypets https://www.instagram.com/odysseypets https://linktr.ee/odysseypetsdallas The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.

    1h 13m
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About

Welcome to The Pet Shop Girls. This show is for independent pet pros who want to learn about cool ideas to help their businesses make more money. Each week, hosts Carly and Sherry are sharing tips about marketing, growing and managing a team, how to avoid common mistakes, up-and-coming trends in the pet industry, and so much more. Sherry, from Odyssey Pets in Dallas, Texas, has been in the industry for 20 years. She has experience in everything from aquatics, to grooming, to boarding, and even retail and has expanded her business to over 10,000 square feet. And you may know Carly, of House of Paws in Regina, Saskatchewan, from TikTok, where she's amassed over 150,000 followers marketing her pet boutique. She built her business in the midst of the global pandemic, and has found a ton of creative ways to scale her business and engage with her local community. Running a pet business can be lonely, but you don't have to do this alone. Join the Pet Shop Girls each week for the podcast that's guaranteed to make you sit, stay, and beg for more.

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