Designing Tomorrow: Creative Strategies for Social Impact

Eric Ressler

Designing Tomorrow explores a new playbook for modern social impact leaders and brands to reach their true impact potential.    Why do some social impact brands thrive, while so many others fail to get traction, build support for their cause, and make meaningful progress? Imagine your impact with truly sustainable revenue and resources. With deeper community engagement and relationships. With more influence in your social impact category.   Hosted by Eric Ressler, Founder & Creative Director of Cosmic, with co-host Jonathan Hicken, Executive Director of the Seymour Marine Discovery Center, each episode dives into the strategies, mindsets, and behaviors top social impact brands use to play and win in the attention economy. Go beyond high-level concepts to specific tools and tactics you can use today.   Watch on YouTube or listen to new episodes each Tuesday.  Let’s design a better tomorrow, together.Designing Tomorrow is a Cosmic Production. Learn more at https://designbycosmic.com/ Designing Tomorrow is a registered trademark of Design By Cosmic, Inc. 

  1. 2d ago

    You Design Your Culture. Here's How

    Is culture something you design, or does it emerge from the people you hire? I think you design it, through the decisions you make every day. Jonathan thinks it starts with the people and grows from there. The more we talked, the more the two came together: culture isn't your values poster, it's the consistent decisions a team makes over and over, plus the guardrails and tools that help everyone make them well.  Episode Highlights:  [00:03:22] Why culture always starts with who you hire  [00:05:15] The case that American work culture is broken  [00:15:19] The hardest call: firing a high performer who's a culture misfit  [00:17:12] How good short-term decisions erode culture  [00:26:14] Guardrails: scorecards and "the Seymour Way"  [00:31:25] If you ask your team to grind, do you have to grind too? Notable Quotes:  Eric Ressler [00:23:55]: "Culture is built by the consistent decisions and actions that you make as an org, not by your value statement or your posters."  Jonathan Hicken [00:26:50]: "We recently started calling it the Seymour Way rather than core values. Because I can't actually tell somebody what their values are. What I can say is, 'This is how we do it here.'" Resources & Links: The Five Dysfunctions of a Team by Patrick Lencioni — https://www.tablegroup.com/product/dysfunctions/Hosted by Eric Ressler, Founder & Creative Director of Cosmic, with co-host Jonathan Hicken, Executive Director of the Seymour Marine Discovery Center. New episodes every Tuesday. → Subscribe: designingtomorrow.show → Work with Cosmic: designbycosmic.com Listeners, now you can text us your comments or questions by clicking this link. *** If you liked this episode, please help spread the word. Share with your friends or co-workers, post it to social media, “follow” or “subscribe” in your podcast app, or write a review on Apple Podcasts. We could not do this without you! We love hearing feedback from our community, so please email us with your questions or comments — including topics you’d like us to cover in future episodes — at podcast@designbycosmic.com Thank you for all that you do for your cause and for being part of the movement to move humanity and the planet forward.

  2. Aug 11

    Decisions Are Being Made For Us, Not With Us

    Two camps are forming around AI in the social impact space. One says boycott it. The other says you're already behind. Meanwhile, the biggest decisions are being made without us.  Kaz McGrath and Stephen Silveira of Play (PLAI — Purpose-Led AI) make the case for stepping into the conversation, holding space for skeptics and builders at the same table, and using AI as a tool for imagination and mission. Episode Highlights:  [00:04:30] "You are behind" — the message the sector keeps hearing  [00:08:00] What if nonprofit professionals became the builders?  [00:15:30] Tracking endangered species in the Amazon, led by Indigenous elders  [00:19:00] The one filter for every AI decision: does it further your mission?  [00:26:30] The environmental truth: your impact depends on where you live  [00:35:30] Decisions are being made for us, not with us Notable Quotes:  Stephen Silveira [00:26:10]: "People are using AI to be that silver bullet. They want this future we're trying to describe, and they want to say AI is the thing."  Kaz McGrath [00:35:55]: "These decisions are being made for us, not with us. For us, not without us." Resources & Links: PLAI — weareplai.comConor Grennan's AI Mindset — ai-mindset.aiBerkana Institute, Two Loops Model — berkana.orgHosted by Eric Ressler, Founder & Creative Director of Cosmic, with co-host Jonathan Hicken, Executive Director of the Seymour Marine Discovery Center. New episodes every Tuesday. → Subscribe: designingtomorrow.show → Work with Cosmic: designbycosmic.com Listeners, now you can text us your comments or questions by clicking this link. *** If you liked this episode, please help spread the word. Share with your friends or co-workers, post it to social media, “follow” or “subscribe” in your podcast app, or write a review on Apple Podcasts. We could not do this without you! We love hearing feedback from our community, so please email us with your questions or comments — including topics you’d like us to cover in future episodes — at podcast@designbycosmic.com Thank you for all that you do for your cause and for being part of the movement to move humanity and the planet forward.

  3. Aug 4

    How to Avoid the Executive Bottleneck Trap

    I have this problem, and I have it bad. At Cosmic I'm the bottleneck on more things than I should be, holding onto work because explaining it feels slower than just doing it. Jonathan doesn't get stuck there as often, so we dug into how executive directors and CEOs tell the bottlenecks that are right from the ones capping the whole org, and how to climb out of them. Episode Highlights:  [00:01:05] The bottleneck problem, named out loud  [00:05:05] The real fear behind not letting go  [00:12:08] Right sizing your role as the stakes rise  [00:16:10] The ego question every leader has to confront  [00:21:00] "Just this one time" and how it multiplies  [00:30:20] The time audit that pulls it out of your head Notable Quotes:  Jonathan Hicken [00:02:15]: "I'm a big believer in hire people that are better and smarter than you, and then let them cook."  Eric Ressler [00:21:00]: "Just this one time I'm going to do it. And then all of a sudden I've done that just this one time five times now."  Jonathan Hicken [00:26:00]: "You hear stories of executive directors copy editing every single email that goes out. That is the most catastrophic failure of that organization." Resources & Links: Cosmic: Eric's creative agency for nonprofits and mission-driven organizationsSeymour Marine Discovery CenterScience Solutions Santa Cruz podcastDrafting Our Strategic Dream Team: Eric and Jonathan’s past episode on YouTubeHosted by Eric Ressler, Founder & Creative Director of Cosmic, with co-host Jonathan Hicken, Executive Director of the Seymour Marine Discovery Center. New episodes every Tuesday. → Subscribe: designingtomorrow.show → Work with Cosmic: designbycosmic.com Listeners, now you can text us your comments or questions by clicking this link. *** If you liked this episode, please help spread the word. Share with your friends or co-workers, post it to social media, “follow” or “subscribe” in your podcast app, or write a review on Apple Podcasts. We could not do this without you! We love hearing feedback from our community, so please email us with your questions or comments — including topics you’d like us to cover in future episodes — at podcast@designbycosmic.com Thank you for all that you do for your cause and for being part of the movement to move humanity and the planet forward.

  4. Jul 28

    Get Seen, Get Supported

    Nonprofit leaders want more people to see their work, but almost none of them want to be the one posting about it.  Saralynn Finn and I dig into what changes once you get past that resistance: story stems, a repeatable format for turning an ordinary moment into a post worth reading, and the difference between posting out of obligation and posting because something actually needs saying. Saralynn brings a nonprofit CEO's 90-day LinkedIn experiment into it, and I bring my own inconsistent posting habits. This is a second conversation, picking up where an earlier episode on visibility left off. Episode Highlights:  [00:04:00] Story stems: the copy-meme format built for LinkedIn posts  [00:10:00] Madeleine Ballard's 90-day LinkedIn pilot, and what it actually delivered  [00:16:00] Eric's own LinkedIn burnout, and what caused it  [00:23:00] Personal pages vs. brand pages: where ideas actually travel  [00:29:00] Authenticity, sanitized brand voice, and what political campaigns already figured out  [00:34:00] Why LinkedIn rewards patience: posts take three weeks to peak Notable Quotes:  Saralynn Finn [00:06:25]: "Story stems, posts with familiar patterns, get three times the engagement of posts that don't have a story stem."  Saralynn Finn [00:33:20]: "This humility does not require invisibility."  Eric Ressler [00:16:05]: "I'm feeling a little burnt out by LinkedIn right now, and it's my own fault." Resources & Links: Community Health Impact Coalition — https://joinchic.org/Dr. Madeleine Ballard — https://www.linkedin.com/in/madeleineballard/The Sidebar — https://theside.bar/Saralynn Finn — guest's site and consulting practice.Hosted by Eric Ressler, Founder & Creative Director of Cosmic, with co-host Jonathan Hicken, Executive Director of the Seymour Marine Discovery Center. New episodes every Tuesday. → Subscribe: designingtomorrow.show → Work with Cosmic: designbycosmic.com Listeners, now you can text us your comments or questions by clicking this link. *** If you liked this episode, please help spread the word. Share with your friends or co-workers, post it to social media, “follow” or “subscribe” in your podcast app, or write a review on Apple Podcasts. We could not do this without you! We love hearing feedback from our community, so please email us with your questions or comments — including topics you’d like us to cover in future episodes — at podcast@designbycosmic.com Thank you for all that you do for your cause and for being part of the movement to move humanity and the planet forward.

  5. Jul 21

    Claiming Your Role in the Social Impact Ecosystem

    Every social impact leader believes in their mission. Funders assume that too. What they actually want to know is why you, specifically, over the ten other orgs working the same issue, or the bigger name with more reach and a longer track record. Most leaders answer with passion, good programs, being impactful. Genuine things that still don't add up to a strategy. In this episode, Jonathan and I dig into a framework we use with clients constantly: naming your organization's exact role inside a broader social impact ecosystem, specific enough to defend, credible enough to believe, and clear enough that funders, staff, and partners all describe your org the same way. Jonathan brings Seymour Center into it as a live example, working through the question in real time. Episode Highlights: [00:00:46] Why differentiation is the one thing social impact leaders don't spend enough time on [00:03:25] Why "we do good work" isn't enough to win over savvy funders [00:04:45] Jonathan's own evolving answer to what role Seymour Center plays in Santa Cruz [00:06:38] The vague language and buzzwords that quietly sink an organization's positioning [00:21:24] Mapping the ecosystem: the first exercise Cosmic runs with every client [00:27:41] The moments that call for revisiting your role, from new leadership to ecosystem disruption Notable Quotes: Eric Ressler [00:19:20]: "Passion is not a strategy. It's not a position. It's not a role. We can't compete on being the most passionate, because who's going to claim otherwise?" Jonathan Hicken [00:17:45]: "Someone's like, I love the ocean, I want to save the ocean, so we're going to create a museum to save the ocean. But that's the vagueness we're talking about." Resources & Links: - Seymour Marine Discovery Center: https://seymourcenter.ucsc.edu/ - The Nature Conservancy: https://www.nature.org/ Hosted by Eric Ressler, Founder & Creative Director of Cosmic, with co-host Jonathan Hicken, Executive Director of the Seymour Marine Discovery Center. New episodes every Tuesday. → Subscribe: designingtomorrow.show → Work with Cosmic: designbycosmic.com Listeners, now you can text us your comments or questions by clicking this link. *** If you liked this episode, please help spread the word. Share with your friends or co-workers, post it to social media, “follow” or “subscribe” in your podcast app, or write a review on Apple Podcasts. We could not do this without you! We love hearing feedback from our community, so please email us with your questions or comments — including topics you’d like us to cover in future episodes — at podcast@designbycosmic.com Thank you for all that you do for your cause and for being part of the movement to move humanity and the planet forward.

  6. Jul 14

    What Would Have to Be True?

    Sarah Newkirk became executive director of the Land Trust of Santa Cruz County in the middle of a capital campaign, the same week Jonathan Hicken took over at the Seymour Center. Five years later, she's landed a $15 million farmland deal, a wildlife crossing Caltrans is now replicating statewide, and a strategic plan built around one question: what would have to be true for this to work? She and Eric talk relationships, risk, and why joy is the real return on conservation work. Episode Highlights: [00:01:30] Coming in as the new ED mid-capital-campaign, the same week Jonathan started at the Seymour Center [00:06:30] Beach Ranch: taking flood-prone farmland out of production to let marshland move inland [00:07:30] Retiring 47-year-old branding and finally owning the "conservation incubator" identity [00:09:30] Inside the Highway 17 wildlife crossing, now a model Caltrans is replicating statewide [00:16:00] The Land Trust's three beneficiaries: wildlife, working agriculture, and people, together [00:26:00] The "what would have to be true" method that turned a twice-failed ballot measure into Measure Q Notable Quotes: Sarah Newkirk [00:28:00]: "We made a list of what had to be true, and we made those things true." Sarah Newkirk [00:39:15]: "When you provide this kind of conservation work to the broader public, the public loves it, and therefore they love you. That is a beautiful, virtuous cycle." Eric Ressler [00:39:30]: "I love that the answer is joy. I think we need a lot more joy in how this work happens."  Resources & Links: Land Trust of Santa Cruz County — landtrustsantacruz.orgHighway 17 Wildlife Crossing — landtrustsantacruz.org/protected-areas/highway-17-wildlife-crossing/Beach Ranch wetland restoration — hilltromper.com/article/wetland-restoration-beach-ranch-benefits-nature-wildlife-and-peopleLearning the Land podcast — landtrustsantacruz.org/podcast/Hosted by Eric Ressler, Founder & Creative Director of Cosmic, with co-host Jonathan Hicken, Executive Director of the Seymour Marine Discovery Center. New episodes every Tuesday. → Subscribe: designingtomorrow.show → Work with Cosmic: designbycosmic.com Listeners, now you can text us your comments or questions by clicking this link. *** If you liked this episode, please help spread the word. Share with your friends or co-workers, post it to social media, “follow” or “subscribe” in your podcast app, or write a review on Apple Podcasts. We could not do this without you! We love hearing feedback from our community, so please email us with your questions or comments — including topics you’d like us to cover in future episodes — at podcast@designbycosmic.com Thank you for all that you do for your cause and for being part of the movement to move humanity and the planet forward.

  7. Jul 7

    Drafting Our Strategic Dream Teams

    There's a push right now to democratize strategic planning. Survey the community, poll the staff, put the big calls to a vote.  I get the instinct, but it goes too far. Influence is not the same as decision-making power, and collapsing the two is how good orgs freeze.  In this episode, Eric and Jonathan draft their ideal strategic planning teams fantasy-sports style from a pool of ten possible inputs, and work out how much weight each voice actually deserves. Episode Highlights:  [00:00:00] Drafting fantasy strategic planning teams from ten possible inputs  [00:02:30] First picks: leadership team vs. the community you serve  [00:05:15] Influence vs. decision-making power, the distinction that runs through everything  [00:08:45] Gut and intuition as a legitimate strategic input  [00:10:45] Data beats opinions, and predictive vs. directional data  [00:15:45] Why boards should support more than they decide  [00:28:30] Synthesizing every input into a decision you can own  [00:33:00] Win-win as a cheat code, and why pleasing everyone signals a weak choice Notable Quotes:  Eric Ressler [00:05:35]: "The community should have a lot of influence, but I don't think this work usually works when it's truly democratic."  Jonathan Hicken [00:11:05]: "We have a saying at Seymour Center here where data beats opinions 100% of the time."  Eric Ressler [00:33:35]: "If literally everyone is happy, maybe the decision was too obvious and weak." Resources & Links: Designing Tomorrow Spotlight interview with Rob Acton on designing effective nonprofit boardsCause Strategy Partners — Rob Acton's firm, focused on nonprofit board placement and governance trainingHosted by Eric Ressler, Founder & Creative Director of Cosmic, with co-host Jonathan Hicken, Executive Director of the Seymour Marine Discovery Center. New episodes every Tuesday. → Subscribe: designingtomorrow.show → Work with Cosmic: designbycosmic.com Listeners, now you can text us your comments or questions by clicking this link. *** If you liked this episode, please help spread the word. Share with your friends or co-workers, post it to social media, “follow” or “subscribe” in your podcast app, or write a review on Apple Podcasts. We could not do this without you! We love hearing feedback from our community, so please email us with your questions or comments — including topics you’d like us to cover in future episodes — at podcast@designbycosmic.com Thank you for all that you do for your cause and for being part of the movement to move humanity and the planet forward.

  8. Jun 30

    Money in Motion, Not Money Warehoused

    There's a number treated like gospel in philanthropy: the 5% annual payout private foundations are required to hit. It was written into law as a floor.  Kristin Todd has watched it become a ceiling instead. After nearly two decades at the Daniels Fund, a $1.5 billion private foundation, she now leads the NoCo Foundation in Northern Colorado, where she's more than doubled annual grant-making by refusing to let donor dollars sit still. Episode Highlights:  [00:01:00] Running a $1.5 billion legacy fund vs. a nimble community foundation  [00:07:00] Why mergers stopped being a taboo word for nonprofits  [00:11:30] How NoCo doubled its grant-making by keeping money in motion  [00:12:30] The 5% floor that became a ceiling  [00:20:30] Stop calling them charities. They're businesses with social impact.  [00:34:00] Punching above your weight locally instead of waiting on Washington Notable Quotes:  Kristin Todd [00:12:30]: "In the private foundation world, that 5% has become a ceiling, not a floor."  Kristin Todd [00:11:30]: "We do not want to be a sponsor of DAFs that are warehousing dollars, and in fact we are not."  Eric Ressler [00:21:30]: "These are the hardest problems in the world that no one else has solved, and yet they're not getting the same attention as the latest AI startup."  Resources & Links: NoCo Foundation — nocofoundation.orgDaniels Fund — danielsfund.orgHosted by Eric Ressler, Founder & Creative Director of Cosmic, with co-host Jonathan Hicken, Executive Director of the Seymour Marine Discovery Center. New episodes every Tuesday. → Subscribe: designingtomorrow.show → Work with Cosmic: designbycosmic.com Listeners, now you can text us your comments or questions by clicking this link. *** If you liked this episode, please help spread the word. Share with your friends or co-workers, post it to social media, “follow” or “subscribe” in your podcast app, or write a review on Apple Podcasts. We could not do this without you! We love hearing feedback from our community, so please email us with your questions or comments — including topics you’d like us to cover in future episodes — at podcast@designbycosmic.com Thank you for all that you do for your cause and for being part of the movement to move humanity and the planet forward.

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About

Designing Tomorrow explores a new playbook for modern social impact leaders and brands to reach their true impact potential.    Why do some social impact brands thrive, while so many others fail to get traction, build support for their cause, and make meaningful progress? Imagine your impact with truly sustainable revenue and resources. With deeper community engagement and relationships. With more influence in your social impact category.   Hosted by Eric Ressler, Founder & Creative Director of Cosmic, with co-host Jonathan Hicken, Executive Director of the Seymour Marine Discovery Center, each episode dives into the strategies, mindsets, and behaviors top social impact brands use to play and win in the attention economy. Go beyond high-level concepts to specific tools and tactics you can use today.   Watch on YouTube or listen to new episodes each Tuesday.  Let’s design a better tomorrow, together.Designing Tomorrow is a Cosmic Production. Learn more at https://designbycosmic.com/ Designing Tomorrow is a registered trademark of Design By Cosmic, Inc. 

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