Marketers of Technology

The Front Lines

Conversations with the marketers building the narratives, brands, and categories that shape technology adoption.

  1. Marketing Deep Tech: How to Sell What Buyers Don't Know They Need

    15h ago

    Marketing Deep Tech: How to Sell What Buyers Don't Know They Need

    In this episode of The Marketing Front Lines, we speak with George Kapellos, Global Marketing and Communications Director at Nyobolt, a Cambridge-based deep tech company pioneering high-power, fast-charging energy storage solutions for power-demanding industries including AI data centers, warehouse automation robots, electric vehicles, and humanoids. George runs marketing as a one-man team inside a 120-person organization — no department, no agency, just him, Claude, and a relentless inquisitiveness. He shares how he's building brand awareness for a product category that didn't exist five years ago, how he's tracking LLM rankings as a core marketing KPI, and why being the sole marketer in a deep tech company is one of the most interesting jobs in B2B. Topics Discussed: Marketing a new product category where customers don't yet know they need your product Running B2B marketing solo inside a 120-person deep tech company Using AI (specifically Claude) to operate at B2C speed as a one-man marketing team Building LLM visibility as a measurable, managed marketing channel Growing a corporate LinkedIn from 11,000 to 15,000 followers in a year for a B2B hardware company Why the Cambridge tech ecosystem deserves more attention from marketers The 50/50 traffic split between word-of-mouth/network and owned marketing channels Lessons For B2B Tech Marketers: Build LLM Rankings Into Your Measurement Stack Now: George monitors Nyobolt's position in AI-generated search results across Claude, ChatGPT, Gemini, and Perplexity every week using a structured prompt — "which are the top 10 companies in the world that produce this product" — and tracks their placement. Nyobolt consistently ranks #1-3. The mechanism: press releases generate news coverage, LLMs ingest that coverage, and the company surfaces in responses. This isn't accidental — it's a deliberate content and PR strategy built around how LLMs retrieve and rank companies. For any B2B marketer still treating LLM visibility as a vague future concern, George's playbook is a concrete starting point. When You're Marketing a New Category, Education IS the Pipeline: Nyobolt spent a year and a half in conversations with a major customer who kept saying they didn't need the product. Three weeks ago, that same customer came back looking to place an order with seven zeros. The lesson: in new product categories, the sales cycle is really an education cycle. George's job isn't just generating MQLs — it's systematically closing the gap between "we don't understand why we need this" and "we need as much as you can give us." Every press release, LinkedIn post, and event appearance is building the knowledge base that makes that conversion eventually inevitable. Operate at B2C Cadence Inside a B2B Company: George describes deliberately moving at a pace that his peers in B2B hardware would consider unusual — constant LinkedIn output, daily content, aggressive event presence. His logic: B2B buyers have to understand they need your product before they'll buy it, and that understanding only comes from sustained exposure. If you go quiet, you lose the education momentum. In 2025 alone, he's driven 24-25 MQL form submissions — significant volume for a hardware company selling units that cost thousands of dollars and take two years to close. // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire. Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

    30 min
  2. The Zillow Playbook for AI Safety Marketing

    17h ago

    The Zillow Playbook for AI Safety Marketing

    In this episode of The Marketing Front Lines, we speak with Rebekah Bastian, CMO at mpathic, a company working with foundational AI model builders and enterprise AI application developers to prevent harmful or unwanted model behaviors. Rebekah's path to CMO came through product leadership — including 15 years at Zillow from the founding team — before taking on her first official marketing title at a 3D printing hardware company and then joining mpathic about seven months ago. At a company where the founding team is composed of psychologists, clinicians, and machine learning researchers producing genuinely novel work, her marketing challenge is precise: no deal should ever be lost because a qualified buyer hadn't heard of them yet. Topics Discussed: Why long-cycle enterprise deals with foundational model companies require awareness-first marketing rather than direct conversion How the IMPACT benchmark series works — testing leading foundational models across suicide-related conversations, eating disorder conversations, and misinformation susceptibility Why clinically-trained human annotators working through long-form, multi-turn conversations produce fundamentally different benchmark results than automated AI-driven evaluation The Zillow playbook: building a dominant brand for years without an ad budget by becoming the most cited data source in every housing news story — and why that same approach is harder to execute now Running a three-person marketing team by treating subject-matter experts across the company as the editorial engine A strict internal rule for AI in content production: one stage only per piece — and why violating that rule is exactly where AI slop comes from // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire. Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

    23 min
  3. Brand Over Features: Marketing in a World Anyone Can Vibe Code

    Jun 23

    Brand Over Features: Marketing in a World Anyone Can Vibe Code

    In this episode of The Marketing Front Lines, we speak with Maggie Pote, Head of Marketing and Community at Sandstone, an AI platform built to connect in-house legal teams with the broader business. Sandstone launched publicly in January 2026, and Maggie has spent the first five months building a brand in one of the most crowded, VC-saturated spaces in tech — legal AI. Rather than compete on features, she's taken a fundamentally different bet: build a brand the in-house counsel community actually wants to be part of. Topics Discussed: Why Maggie structured Sandstone's entire marketing motion around serving the community rather than selling the product How out-of-home advertising (billboards, transit, airports) drove organic brand affinity in the first five months post-launch The three-bucket marketing framework: performance marketing, community, and content Why monthly continuing legal education webinars — completely product-agnostic — became a core demand gen vehicle How Sandstone designs in-person events to break the awkward name-tag happy hour mold The case for going to market like a DTC brand even in B2B SaaS Why brand is the last defensible moat in a world where anyone can vibe-code a feature in a weekend Maggie's 2026 north star: building a brand the in-house community trusts, whether or not they ever become a customer Lessons for B2B Marketers: Frame the community problem, not the product problem. Maggie's insight that in-house counsel is an isolating job — where colleagues don't necessarily want to be close friends with the general counsel — became the organizing principle for Sandstone's entire marketing strategy. When you understand the emotional texture of your buyer's daily experience, you can build a brand that fills a real gap. That's a fundamentally different starting point than leading with product capabilities. Make the content completely product-agnostic. Sandstone publishes three blog posts per week on how to run a better legal department — with no Sandstone pitch attached. The same logic applies to their monthly continuing legal education webinars, which help attorneys earn required CLE credits while demystifying AI. The bet is that being a genuine resource for the community creates trust that converts on a longer timeline than any MQL nurture sequence. Go to market like a DTC brand. Maggie explicitly frames her target audience as consumers first, B2B buyers second. Five months into launch, Sandstone was running out-of-home campaigns across airports, transit, and billboards — and getting unsolicited photos from customers and prospects who felt compelled to share. That kind of earned excitement doesn't come from a white paper. It comes from a brand that people feel ownership over. Design events around the attendee experience, not your brand. Sandstone's Chicago happy hour featured a rooftop venue and an architecture expert giving a talk on the city's buildings — because Chicago's architecture is genuinely interesting and gives people something to engage with beyond the standard networking awkwardness. The brand stays in the background. The experience stays in the foreground. Attendees bring friends because they want to, not because they were asked to. // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire. Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

    19 min
  4. From Scattered to Sharp: Crafting a Narrative That Converts

    Jun 23

    From Scattered to Sharp: Crafting a Narrative That Converts

    In this episode of The Marketing Front Lines, we speak with Brady Nagel, Head of Marketing at Pact Labs, an on-chain infrastructure platform connecting stablecoins to fintechs and legacy financial institutions across the globe. Operating in one of the most trust-sensitive categories in B2B tech — Web3 and tokenized finance — Brady has had to build a marketing playbook that makes abstract, unfamiliar infrastructure legible to a skeptical enterprise audience. With nearly $2 billion in loans facilitated on-chain and active partnerships with players like Tether/USDT and blockchain networks Aptos and Celo, Pact is competing on credibility as much as capability. Brady shares how he's approached narrative construction, social proof architecture, and multi-channel presence in a space where trust is the product. Topics Discussed: Building credibility and trust in the Web3 and on-chain finance space Using on-chain transparency as a marketing and trust asset Crafting a clear narrative when your company sits at the intersection of multiple emerging categories The "empowerer vs. savior" positioning distinction and why it matters How thought leadership on X/Twitter functions as a top-of-funnel trust signal for enterprise buyers Why narrative consistency across channels is a prerequisite for enterprise sales Targeting emerging markets — Africa and Latin America — where on-chain finance adoption is highest Lessons For B2B Tech Marketers: Use Public Data as a Trust Asset, Not Just a Metric: In crypto, everything on-chain is publicly verifiable. Brady's team leans into this directly — pointing prospective clients to third-party data aggregation sites where Pact's loan volume is visible in real time. For B2B marketers operating in trust-deficit categories, this is a replicable framework: identify the third-party proof sources your buyers already consult and make it frictionless for them to find your numbers there, before the sales conversation even starts. Narrative Clarity is a Prerequisite for Channel Efficiency: Brady frames narrative construction not as a brand exercise but as a revenue lever. When Pact's message was still being refined, every conference appearance, press mention, and podcast was an undersell. Once the narrative locked — "we're the on-chain plumbers retrofitting legacy finance" — the same outbound activities started compounding. The insight: if you can't walk into a podcast or a press moment with a single clear line of who you are, you're leaving those distribution moments on the table. Position Around Empowerment, Not Rescue: Brady describes a deliberate positioning choice — Pact is the "empowerer," not the savior. The distinction isn't semantic. Fintechs and banks aren't coming to Pact because they're broken; they're coming because they want to stay relevant as tokenized finance accelerates. Framing the category conversation around "don't get left behind" rather than "you need fixing" changes the buyer's posture entirely — it's a choice, not a concession. // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

    25 min
  5. Why AEO Is Already Eating Your Top-of-Funnel Clicks

    Jun 22

    Why AEO Is Already Eating Your Top-of-Funnel Clicks

    In this episode of The Marketing Front Lines, we speak with ⁠Kusum Chanrai⁠, Marketing Advisor and former growth marketing leader at Culture Amp. Kusum built Culture Amp's organic growth engine from the ground up — turning a paid-dependent funnel into a machine where 20% of leads and customers came from organic content within a single quarter, while cutting cost per lead by 50%. The conversation spans the full arc from SEO to AEO to GEO: what actually drives discovery and conversion in an AI-first world, why community-led growth failed most brands that tried it, and why the brands winning on organic today invested in authentic internal voices years ago. Topics Discussed: Building a three-pillar SEO machine that cut cost per lead by 50% in one quarter Why comparison pages convert harder than almost any other content type How Culture Amp's People Geek community became a parallel brand — and why trying to unify it nearly killed it The real difference between AEO and GEO, and which one to prioritize first Why community-led growth worked for Culture Amp and Lovable but would fail for Google Why ungated content, employee advocacy, and third-party signals now matter more than ever for AEO Why press releases and newswires are back — and what that tells you about AI discovery The one thing every marketer should do before building any content strategy Lessons For B2B Marketers: Start with your best customers, not your best guesses. Kusum's first move at Culture Amp wasn't to launch content at scale — it was to open the CRM and map the profiles of customers with the highest ACVs and the loudest advocacy. That ICP clarity drove keyword selection, which drove content, which drove both rankings and sales-cycle acceleration. The pilot ranked in the top eight within two weeks of the first article going live. Comparison pages are the highest-leverage content type most marketers underinvest in. The Culture Amp SEO engine ran on three pillars: comparison pages, engagement survey guidance content, and guest posts. Comparison pages were the standout — they converted aggressively and gave sales reps a credible asset to break through ghosting. The key insight: most competitors are too nervous to publish honest competitive comparisons, which means the few who do get disproportionate traction. Employee advocacy scales when you stop managing it and start unleashing it. Culture Amp identified their strongest internal storytellers — the "weird ones," as Kusum puts it — and gave them permission to talk about customers, culture, and whatever they wanted as long as it connected back to the brand. The result was significant web traffic lift and share of voice on LinkedIn that continues to compound today. The playbook isn't a content calendar. It's finding people who genuinely want to talk and removing the barriers. Gating content is almost always a mistake. Kusum called it one of the most foolish things Culture Amp did. Beyond the obvious SEO cost, it constrains the education of the very audience you're trying to win. With AI tools already able to identify who those visitors are, the logic for gating collapses entirely. Her revised view: embed community assets directly into your main domain to strengthen authority, not splinter it. // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership.⁠ www.FrontLines.io⁠ The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe.⁠ www.GlobalTalent.co⁠ // Don't Miss: New Podcast Series — How I Hire. Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here:⁠ https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM⁠

    30 min
  6. How Archetype AI Is Marketing a Category That Doesn't Exist Yet

    Jun 19

    How Archetype AI Is Marketing a Category That Doesn't Exist Yet

    In this episode of The Marketing Front Lines, we speak with Anna Savina, Head of Marketing at Archetype AI. Archetype AI is building Newton, a physical AI foundation model that works with sensor data from existing industrial equipment — conveyor belts, turbines, energy grids, automotive systems — to give operators real-time insights and enable predictive maintenance across industries. Unlike LLMs that operate within the digital ecosystem, Newton interprets physical-world signals and bridges the gap between raw sensor data and actionable decisions. Archetype's early customer roster includes T-Mobile, NTT, and Hazama Ando Corporation, Japan's largest construction company. Anna shares how she's navigating the challenge of marketing an entirely new category — one where the definition is still being written — while managing three distinct audiences simultaneously and building the story that makes operators finally take physical AI seriously. Topics Discussed: Marketing at the frontier of a category that has no agreed-upon definition Why Anna's journalism background changed how she builds narrative inside a research-led company The three-audience problem: researchers, enterprise buyers, and the broader AI community Why Archetype treats partner marketing with AWS and NVIDIA as category infrastructure, not a co-sell motion How to translate research papers into demand-generating content without losing technical credibility The internal debate over naming: when "agent" is the wrong word for what your product actually does The 2026 marketing bet: customer success stories as the primary demand lever Lessons For B2B Tech Marketers: Treat narrative-building like investigative reporting, not message amplification. When Anna joined Archetype, the founding team came from Google Advanced Technology Lab, NASA, and the MIT Media Lab — all with strong opinions on how the technology should be described. Rather than picking a position and pushing it outward, she ran an internal process that looked more like journalism: surfacing different points of view, stress-testing them against audience reactions, and finding the version of the story that was actually true. For marketers entering technical, research-heavy companies, this framing shift matters — your job is not to amplify a pre-approved narrative, it's to discover the right one. Segment your content strategy by audience, not just by funnel stage. Archetype serves three fundamentally different audiences at once: the AI and research community (who care about technical precision, peer-reviewed papers, and conference presence), enterprise buyers and operators (who respond to white papers, use cases, and ROI narratives), and a broader general audience tracking the physical AI space. Anna maps completely different content formats to each. A research paper that gets published becomes a conference talk for researchers and a translated white paper for business leaders — the underlying signal is the same, but the surface area changes entirely by audience. // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire. Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role.  Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

    23 min
  7. How Safary built trust before it had anything to sell

    Jun 12

    How Safary built trust before it had anything to sell

    Shownotes & Key topics discussed: In this episode of The Marketing Front Lines, we speak with Justin Vogel, Co-Founder & CMO of Safary, the leading customer data platform for crypto. Before Safary existed as a product, Justin spent two years building the industry it would eventually serve — mapping every growth leader in crypto, forming the first invite-only operator community, and establishing category authority before he had anything to sell. That trust-first sequencing became the engine that took Safary from community to $2.4M pre-seed to a platform used by the most sophisticated crypto companies in the world. Topics Discussed:  Building a community before a product to establish category trust  Using credibility stacking to bootstrap authority as an outsider  Why Safary made their certification paid — and how that drove higher adoption  The Web2 vs. Web3 targeting paradigm: demographics vs. transaction history  Why crypto companies optimize for narrative over revenue, and how that's changing  How to deploy community-led growth before you have an ulterior motive Lessons For B2B Tech Marketers: Build Trust Before You Have Something to Sell: Most companies launch community as a growth tactic once they've hit scale. Justin did the opposite — spending two years building Safary Club with no product to promote. When Safary finally launched its tech platform, it entered a market it had already built. The community wasn't a channel. It was the foundation. Bootstrap Credibility Through Association: Justin had no reputation in crypto when he started. His move was to identify one legitimate anchor — Ludo, Head of Growth at Ledger — and use that first endorsement to attract the next 40. That chain of association turned an outsider into the perceived category leader within months. Make Your Educational Product Paid to Increase Its Value: When Safary launched the Safary Certification, they charged $300 per seat and later raised it to $600. The paid structure drove higher completion rates than the free courses that preceded it. Of the estimated 3,000–4,000 crypto marketers in existence, approximately 450 — 10 to 15% of the entire profession — have completed it. Rethink Targeting Based on Available Data: In Web2, marketers use demographics to predict purchases. In crypto, the model inverts: identity is opaque but transaction history is public. What someone has bought is a more accurate predictor of future behavior than who they are — a fundamental shift in how segmentation should be structured. Keep Community Small to Preserve Its Value: Safary Club's largest cohort was 80 people. After eight batches, total membership sits around 350. That ceiling is deliberate. The scarcity is what makes the badge meaningful — members join because being in Safary Club signals top-operator status. Sequence Community Before GTM: The window to build authentic community trust closes once you have a product to sell. Companies that launch community post-product are perceived as having an ulterior motive. The only way to build trust that converts is to show up with nothing to gain. //  Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire. Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role.  Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM //

    23 min
  8. How Integrate's First Marketing Hire Built a Brand System That Scales

    Jun 10

    How Integrate's First Marketing Hire Built a Brand System That Scales

    In this episode of The Marketing Front Lines, we speak with Brian Fiore-Silfvast, Head of Marketing at Integrate — one of the first ultra-secure, AI-enabled project management platforms built for running complex defense and government programs. Brian joined as Integrate's first marketing hire, inheriting a strong brand skeleton built by a co-founder with a product and creative background, and has been doing the harder work since: connecting the dots into a coherent, consistent marketing system. In this conversation, he breaks down how he makes the case for brand investment without forcing it into a conversion metric, how his team built a precision AI creative stack by connecting Midjourney, Claude, InDesign, and Figma, why he built a context-rich naming framework that lets every engineer at the company name product features on-brand with minimal review — and the positioning process he runs every time he walks into a new company as the first marketing hire. Topics Discussed: Why brand ROI arguments fail when they rely on single data points — and what to present instead The positioning artifact Brian builds before touching any other part of the marketing engine How Integrate's connected AI creative stack works: Midjourney + Claude + InDesign + Figma Using Claude Projects to democratize feature naming across an entire engineering org The naming decision tree: category creation vs. category amendment, and how to tell which game you're playing How "silicon batteries" became a defined industry category — and what the mechanic was Rubber balls and crystal balls: a practical framework for prioritization in high-ambiguity startup environments Lessons For B2B Marketers: Stop trying to justify brand with a single metric — present the system instead. The instinct when a CFO pushes back on brand spend is to reach for a number. Brian's argument is that this framing is the problem. Brand ROI can't be reduced to a click-through rate or a conversion — those measure campaign performance, not brand health. His approach is to demonstrate the system: message consistency across channels, board deck alignment, press message repetition, event presence, and how the business as a whole communicates to customers and partners. The ask isn't "approve this campaign." The ask is "this is the water everything swims in." That's a different conversation — and it requires having a CEO and founders who already have belief in what brand is doing, which Brian notes Integrate's leadership does. Build the positioning artifact first. Touch nothing else until it exists. Brian's first move at Integrate wasn't redesigning the website or refreshing the social presence. It was running the full team through a structured process to lock in audience positioning, messaging, product benefits, where the company wants to be, and where it actually is today. The output is a single artifact that becomes the anchor for every downstream decision — design, PR, OOH, messaging. His framing: it's like planting your ski pole before making the turn. Without it, you're reacting to whatever gets thrown at you. With it, you can move the entire marketing engine in a consistent direction. For anyone walking in as a first marketing hire, this sequencing matters more than almost anything else. // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co Don't Miss: New Podcast Series — How I Hire — Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

    23 min

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Conversations with the marketers building the narratives, brands, and categories that shape technology adoption.

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