The Estate Agent Consultancy Podcast

The Estate Agent Consultancy

The Estate Agent Consultancy Podcast is where estate agents come to grow their business. Hosted by Chris Webb, we skip the fluff and get straight into the stuff that actually moves the needle, more listings, better fees, and a business that works for you (not the other way around). Expect real talk, proven strategies, and the occasional rant. Whether you’re scaling up or just starting out, this is the no-BS playbook for building a better agency. https://www.estateagentconsultancy.com/

  1. 1D AGO

    Building a Modern Independent Estate Agency with Dan Stevenson (Haboodle)

    In this episode, we’re joined by Dan Stevenson, Founder of Haboodle Estate Agents, operating across London and Surrey. Dan shares his full journey through estate agency — from traditional independent offices, to senior leadership at Purplebricks, and ultimately launching his own modern independent agency. We dive into what most agents don’t see when it comes to scale, systems, and performance — and how those lessons shaped the way Dan built Haboodle. This conversation is particularly relevant for self-employed and independent agents who want to grow sustainably without burning out, as well as agents considering whether going solo is the right move. A grounded, honest conversation about growth, structure, and building something that lasts. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar 👥 Thinking of launching your own property coaching business? See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

    34 min
  2. 2D AGO

    Stop Starting from Zero Every Month: Adding Lettings is The Smarter Way.

    If you’re running a sales-only estate agency, you’re probably working harder than ever, chasing instructions, negotiating deals, managing fall-throughs and riding the emotional rollercoaster that comes with completions. Some months you’re flying. Others, Tumbleweed. In this episode, we explore why so many sales-focused agencies are unknowingly walking past one of the biggest growth opportunities in the market: recurring lettings income.  You’re already doing the hard work, but without a lettings arm, you’re handing that long-term income straight to your competitors. We cover: Why sales-only agencies are trapped in unpredictable revenue cyclesThe fundamental difference between transactional sales income and relational lettings incomeHow lettings revenue compounds over 5, 10, even 15+ yearsWhy 2026 presents a unique opportunity to build or expand a lettings departmentHow to add lettings without burning yourself or your team outThe real bottom line: why diversification is no longer optionalThis isn’t about abandoning sales or adding complexity for the sake of it. It’s about building a more stable, scalable and valuable agency, one that doesn’t start from zero every month. And if listening to this highlights that you’re ready to stop leaving money on the table, you’re warmly invited to book a strategy call or submit a question for a future episode. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar 👥 Thinking of launching your own property coaching business? See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

    7 min
  3. 3D AGO

    Scaling Smart: Tony’s Business Breakdown

    In this Business Breakdown episode, I work with Tony, an estate agent with a small team looking to scale his business sustainably. We unpack how he can: ✅ Improve his valuation-to-instruction conversion rate ✅ Leverage his database more effectively ✅ Set the stage for growth without burnout Whether you’re a solo operator or leading a lean team, this episode is full of real-world advice for scaling your agency with strategy — not just hustle. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar 👥 Thinking of launching your own property coaching business? See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

    44 min
  4. 4D AGO

    The Lettings Community I Wish Existed When I Was Growing My Agency (Let’s Grow Launch Special)

    Growing a letting agency can feel lonely, overwhelming, and needlessly hard, especially when you’re expected to have all the answers while running everything day to day. In today’s episode, I’m sharing why I’ve created the Let’s Grow Community, launching on Friday 13th February, unlucky for some, but a game-changer for letting agents ready to grow with confidence. I talk openly about the challenges I faced when starting and scaling our own agency, the mistakes we made, and the support I wish we’d had access to earlier. We explore why so many agents get stuck in survival mode, how the right community accelerates growth, and what Let’s Grow is designed to help you achieve — from systems and profit to people, mindset, and long-term exit planning. If you’re a letting agent or business owner who wants clarity, accountability, practical support, and a space to be challenged (not judged), this episode is for you. 🎧 Inside this episode, you’ll learn: Why most letting agents don’t struggle with effort — they struggle with directionThe real cost of trying to grow your business aloneWhat makes Let’s Grow different from generic training or networking groupsWho the community is (and isn’t) forHow the right support can compress years of trial and errorIf you’ve ever thought “there must be a better way to do this” — you’re not wrong. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar 👥 Thinking of launching your own property coaching business? See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

    7 min
  5. 5D AGO

    Sick of Losing to Overpricing Agents? Here’s How to Handle Unrealistic Sellers

    You give honest valuations. They choose the dream seller who promises Disney pricing. The house doesn’t sell… and months later, they come crawling back. Sound familiar? In this episode, I tackle one of the most frustrating realities in the game: “How do you deal with sellers who have totally unrealistic price expectations — without losing the instruction?” We dive into: •Why sellers fall for fantasy figures •How to stand your ground without sounding negative •The exact conversation frameworks that win trust and listings This one’s for the agent who’s tired of playing second fiddle to overpromisers. 🎧 Listen now and learn how to sell the truth without selling yourself short. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar 👥 Thinking of launching your own property coaching business? See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

    8 min
  6. FEB 6

    From Foxtons to eXp Agent of the Year: James Hughes on Building a Top-Tier Estate Agency

    James Hughes — eXp UK Agent of the Year 2025 — joins me to share the real story behind his success. We go deep on: ✅ What he learned at Foxtons and CBRE ✅ The mindset shift from employed to entrepreneur ✅ How he grew his personal brand and lead pipeline ✅ The systems and people powering his agency today ✅ Why he co-founded #TheOrg to support other agents If you want to grow a serious estate agency — not just survive — this episode will show you what it takes. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar 👥 Thinking of launching your own property coaching business? See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

    34 min
  7. FEB 5

    Generic estate agent training isn’t just unhelpful for lettings and it’s actively costing you landlord

    Today, we get brutally honest about why traditional sales training designed for residential estate agents simply doesn’t work for lettings and how it creates a fundamental disconnect between what your team says and what landlords actually care about. Landlords aren’t making emotional, once-in-a-decade decisions. They’re running a business. When lettings negotiators are trained using sales techniques built for residential sales, they end up pitching beautiful homes and great locations instead of speaking the language of investment, return and protection. And that’s exactly why objections and fee resistance show up so early in the conversation. In this episode, we cover: Why estate agent sales training falls flat in a lettings environmentThe five lettings-specific skills that unlock premium fees and better landlordsHow to justify fees using ROI, not discountsWhy objections are actually buying signals when handled correctlyHow authority, market insight and relationship-first communication change everythingWhy most training fails — and what embedded, ongoing development actually looks likeHow 10-minute daily training touchpoints can transform conversion and confidenceThis episode is for letting agency owners who are tired of competing on price, frustrated by inconsistent conversion, and ready to build a team that wins landlords confidently, without discounting. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar 👥 Thinking of launching your own property coaching business? See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

    9 min
  8. FEB 4

    Feel Like a Fraud? How Estate Agents Can Beat the Stereotype

    You’re not just “another shady salesman” — but let’s be honest, that’s how the public often sees estate agents. And when you hear it enough, it starts to mess with your confidence. In this episode, I respond to a vulnerable but common question: “How do I overcome imposter syndrome when people think we’re just out for a quick buck?” We get into: •Why this stereotype exists (and how to rise above it) •The real source of imposter syndrome most agents don’t talk about •How to confidently show your value — to clients and yourself If you’ve ever felt like you have to prove you’re not what people assume, this conversation is for you. 🎧 Press play and learn how to lead with pride, not pressure. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar 👥 Thinking of launching your own property coaching business? See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

    11 min

About

The Estate Agent Consultancy Podcast is where estate agents come to grow their business. Hosted by Chris Webb, we skip the fluff and get straight into the stuff that actually moves the needle, more listings, better fees, and a business that works for you (not the other way around). Expect real talk, proven strategies, and the occasional rant. Whether you’re scaling up or just starting out, this is the no-BS playbook for building a better agency. https://www.estateagentconsultancy.com/

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