The Estate Agent Consultancy Podcast

The Estate Agent Consultancy

The Estate Agent Consultancy Podcast is where estate agents come to grow their business. Hosted by Chris Webb, we skip the fluff and get straight into the stuff that actually moves the needle, more listings, better fees, and a business that works for you (not the other way around). Expect real talk, proven strategies, and the occasional rant. Whether you’re scaling up or just starting out, this is the no-BS playbook for building a better agency. https://www.estateagentconsultancy.com/

  1. 5h ago

    5 Estate Agency Myths That Are Costing You Thousands

    There’s no shortage of estate agency advice online—but not all of it is good. In this video, I share five pieces of advice I hear repeatedly that I believe are actually damaging estate agency businesses. From discounting your fees and claiming you’re available 24/7, to chasing more leads when your existing processes need fixing, I explain what I’d do instead after coaching some of the UK’s top-performing estate agents. If you’re looking to build a more profitable, sustainable estate agency, these mindset shifts could save you years of frustration. In this video you’ll learn: Why discounting your fees is a mistakeWhy “24/7 availability” can damage trustWhy more leads aren’t always the answerWhy every seller isn’t your ideal clientHow upfront marketing fees can improve your business🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/  📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction?  Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.  Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

  2. 1d ago

    Agents, Let’s Normalise Our Beans on Toast Era

    Everyone sees the successful agency owner travelling, growing a team, choosing their own hours and celebrating the wins. What we don’t always see is how they started. The late nights. The financial uncertainty. Working another job alongside the business. Doing every single role yourself. Saying no to things. Watching every penny. And, yes… having beans on toast for dinner. In this episode, I’m talking about the reality of starting and building a letting agency and why you shouldn’t feel like you’re failing just because you’re not living the “high life” yet. We’ll talk about the importance of having a financial buffer, why adding recurring lettings income can help create stability, the danger of comparing your chapter one to someone else’s chapter twenty, and why looking after your own wellbeing has to be part of the plan. Because building a successful business takes time and your beans on toast era isn’t something to be embarrassed about. It might just be where the foundations are being built. 🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/  📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction?  Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.  Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

  3. 2d ago

    You’re Busy… But Your Estate Agency Isn’t Growing

    Are you constantly busy in your estate agency but still not making the money you want? In this podcast, I break down the biggest mistake I see estate agents make—confusing activity with progress. I’ll show you the simple framework I use to focus on the work that actually grows an estate agency, including: ✅ Why being busy isn’t the same as building a profitable business  ✅ The estate agency sales funnel you should be improving every week  ✅ The £10, £100 and £1,000 task framework  ✅ How to prioritise lead generation over low-value admin  ✅ Why time blocking is one of the biggest productivity hacks for estate agents If you’re working long hours but your business isn’t moving forward, this video will help you refocus on the activities that genuinely increase your income. 🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/  📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction?  Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.  Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

  4. 5d ago

    The Biggest Google Update in 25 Years (Estate Agents Beware)

    Google search is about to change forever. AI is transforming the way people search online, and for estate agents, that means the strategies that worked for the last decade may no longer be enough. In this video, I’m joined by SEO expert Ben Marley to unpack the biggest changes happening inside Google, how AI search is replacing traditional results, and what estate agents need to do to remain visible as search continues to evolve. We discuss Google’s AI Mode, ChatGPT, Claude, zero-click search, local SEO, Google Business Profiles and why creating hyperlocal content is becoming one of the biggest competitive advantages in estate agency. In this video: The biggest Google update in 25 yearsWhy AI is changing customer search behaviourHow ChatGPT and Claude are influencing buying decisionsWhat zero-click search means for estate agentsWhy your Google Business Profile matters more than everHow to build authority in your local marketWhy hyperlocal content is the future of SEOPractical marketing advice every estate agent can implement immediatelyIf you want more valuations, more local visibility and to future-proof your estate agency marketing, this is an episode you won’t want to miss. 🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/  📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction?  Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.  Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

  5. 6d ago

    The Biggest Estate Agency Mistakes (And How To Fix Them)

    I work with estate agents across the UK every single day, and despite every business being different, I see the same mistakes repeated again and again. In this podcast, I break down the biggest issues holding estate agencies back—from poor marketing and weak value propositions to leaking leads, inconsistent follow-up and systems that only exist inside the owner’s head. Whether you’re an independent agent, self-employed, or building a growing team, these are the changes that can have the biggest impact on your business. In this video you’ll learn: Why great agents still struggle to win instructionsThe biggest marketing mistake most agents makeHow to create an obvious reason for sellers to choose youWhy your business is leaking opportunities every dayThe importance of systems, follow-up and delegationHow to build an estate agency that grows without depending on you🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/  📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction?  Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.  Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

  6. Aug 18

    Death by a Thousand Logins: Is Your Software Helping Your Agency… or Slowing It Down?

    How many different systems do you or  your team log into every day? Your CRM. Property management software. Accounts. Referencing. Maintenance. Compliance. E-signatures. Reporting. Marketing… One by one, they might seem like sensible investments but all those small costs quickly add up and so does the time it takes jumping between systems, duplicating information and trying to remember where everything lives. In this episode, we’re talking about death by a thousand logins and why having more technology doesn’t necessarily mean having a more efficient agency. I share a recent example where mapping a client’s customer journey uncovered eight different systems doing overlapping jobs. By stepping back and looking at the whole journey, we were able to reduce that to just four, cutting costs, reducing logins and making life considerably easier for the team. Your challenge this week? Audit your software. Because sometimes working smarter isn’t about finding another system to solve the problem. Sometimes it’s about realising you already have three systems doing the job of one. 🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/  📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction?  Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.  Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

  7. Aug 17

    Your Team Is Only as Good as the Training You Give Them

    I had to apologise to one of my team members this week. Not because they’d done something wrong — but because I’d made our systems more complicated than they were ready for and expected them to understand things that had taken me years to learn. When someone joins your estate agency, they’re effectively joining the game halfway through. You might have 10 or 20 years of experience behind you, while they’re trying to understand the rules, systems and expectations you’ve built along the way. In this episode, I talk about why you get out of your team what you’re prepared to put into them. We cover training, simplifying systems, setting realistic expectations and investing the time required to help good people become great. Because before blaming someone for not performing, there’s an important question every business owner should ask: Have I actually given them everything they need to succeed? 🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/  📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction?  Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.  Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

  8. Aug 14

    25 Years in Estate Agency: The Real Secret to Winning (Back-to-Back Awards)

    In this episode, I sit down with Michelle Gallagher — a 25-year estate agency veteran and back-to-back winner of the UK’s Best Estate Agent award. We break down what actually separates top-performing agents from everyone else — and it’s probably not what you think. Inside this conversation: How Michelle built a dominant local brand in Lancaster & MorecambeThe real reason most agents lose instructions (and how to fix it)Why consistency beats talent in estate agencyThe long-term marketing strategies that actually generate businessLessons from 25 years in the industry (including what she’d do differently)How to deliver a client experience that wins trust — and reviewsThis is a masterclass in building a business that stands the test of time — not just quick wins. If you want to become the obvious choice in your area… this episode is a must-listen. 🏆 Tickets are now available for the first-ever Personal Estate Agency Awards! Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK. Book your tickets here: https://www.personalestateagencyawards.co.uk/  📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction?  Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.  Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

About

The Estate Agent Consultancy Podcast is where estate agents come to grow their business. Hosted by Chris Webb, we skip the fluff and get straight into the stuff that actually moves the needle, more listings, better fees, and a business that works for you (not the other way around). Expect real talk, proven strategies, and the occasional rant. Whether you’re scaling up or just starting out, this is the no-BS playbook for building a better agency. https://www.estateagentconsultancy.com/

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