The Estate Agent Consultancy Podcast

The Estate Agent Consultancy

The Estate Agent Consultancy Podcast is where estate agents come to grow their business. Hosted by Chris Webb, we skip the fluff and get straight into the stuff that actually moves the needle, more listings, better fees, and a business that works for you (not the other way around). Expect real talk, proven strategies, and the occasional rant. Whether you’re scaling up or just starting out, this is the no-BS playbook for building a better agency. https://www.estateagentconsultancy.com/

  1. 2D AGO

    Personal Estate Agency Only Works When the Foundations Are Right With Jayne Twiddle

    Jayne Twiddle has spent over 25 years in estate agency — from the front desk to national ops director — and now leads operations at TAUK, one of the UK’s most recognised personal agency platforms. In this thoughtful, experience-led conversation, Jayne shares why freedom only works when the foundations are right, what agents often underestimate when going self-employed, and how to build a business that supports both performance and wellbeing. We also dive into the human side of estate agency — from mindset and motherhood to leadership, loneliness, and what it really means to feel supported in this industry. If you’re a self-employed agent (or thinking of becoming one), this is a must-listen. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar 👥 Thinking of launching your own property coaching business? See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

    37 min
  2. 3D AGO

    Landlords Leaving the Market? Here’s How Ambitious Agents Can Turn It Into Growth

    Smaller landlords exiting the private rented sector is fast becoming one of the biggest talking points in lettings right now and for many agents, it feels like bad news. But what if this shift is actually a growth opportunity for agencies willing to think differently? In this episode, we look at what’s really happening as one- and two-property landlords sell up, why this trend isn’t as simple (or as negative) as it first appears, and how ambitious letting agents can position themselves to win more instructions, strengthen relationships and grow market share. You’ll hear practical, real-world insight on: Why smaller landlords are leaving — and what’s driving their decisionsHow to retain landlords who are downsizing rather than fully exitingWhere new opportunities are opening up as supply tightensHow to position your agency as a trusted advisor, not just a service providerPractical actions you can take now to attract better-fit landlords and future-proof your businessThis episode is especially relevant if you’re seeing landlords sell without warning, worrying about shrinking portfolios, or wondering how to grow in a changing market. It’s not about panic or quick wins, it’s about strategy, clarity and leadership in uncertain times. And if listening to this highlights areas where you’d like support applying these ideas in your own agency, you’re warmly invited to book a 1-to-1 strategy call or submit a question for a future episode. Change is inevitable. Growth is optional, but achievable with the right approach. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar 👥 Thinking of launching your own property coaching business? See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

    7 min
  3. 4D AGO

    Working 24/7 and Still Broke? Here’s Why

    You’re hustling hard — CRM, social media, door-knocking — and yet the bank balance doesn’t reflect the grind. Sound familiar? In this episode, I tackle a brutally honest question: “How can someone be grafting 24/7 and still be skint?” If you’re feeling burnt out, disillusioned, or stuck despite doing all the right things, this conversation is for you. We break down: •Why effort alone doesn’t equal income •The hidden traps of busywork vs. needle-movers •How to shift from scattered to strategic so you actually see results This one’s for the agent who’s working non-stop but wondering what it’s all for. 🎧 Listen now and find out where your time, energy, and money are really going. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar 👥 Thinking of launching your own property coaching business? See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

    8 min
  4. 5D AGO

    Boundaries, Blueprints, and navigating Rent Smart Wales with a Lettings Powerhouse

    How do you build a successful agency from the ground up without losing your mind? Rachel chats with Hannah McCarten, the expert behind McCarten Lettings and our newest consultant at The Estate Agent Consultancy. Hannah shares her journey of building a brand in Wales, from mastering Rent Smart Wales audits to the art of setting boundaries, we talk about what it really takes to build a sustainable lettings business. Expect plenty of process-geeking and practical advice on building a network that supports your growth. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar 👥 Thinking of launching your own property coaching business? See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

    37 min
  5. 6D AGO

    These 5 Rookie Mistakes Make You Look CLUELESS

    New to estate agency? Don’t fall into the traps that hold most agents back. In this video, I’ll break down the 5 most common (and costly) mistakes new estate agents make — and how to avoid them. You’ll discover: ✅ Why copying other agents is the worst strategy ✅ The silent business killer most agents ignore ✅ How to build confidence and results from day one If you want to grow faster, earn more, and avoid looking like a rookie, watch this before your next client meeting. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar 👥 Thinking of launching your own property coaching business? See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

    10 min
  6. JAN 16

    From High Street to Self-Employed: What Agents Get Wrong About Success With Craig Stephens

    Craig Stephens has seen every side of estate agency — from high street branch manager to franchise owner, online disruptor, and now co-founder of Riva Lily. In this episode, Craig shares what most agents don’t realise about running a business, pricing property, building culture, and going self-employed the right way. Whether you’re tired of outdated practices or wondering if self-employment is really worth it, this conversation unpacks the lessons Craig learned the hard way — and the simple shifts that create freedom without sacrificing standards or income. Perfect for agents who want more control, more clarity, and a modern way of working. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar 👥 Thinking of launching your own property coaching business? See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

    37 min
  7. JAN 15

    Busy Isn’t Productive: 5 Time Management Books Every Letting Agent Should Read

    If you’re constantly busy in your letting agency but still feel like the important things never quite get done, this episode is for you. In this week’s podcast, I’m sharing the five time-management books that genuinely changed how I ran my own letting agency, not theory, not trends, but ideas I actually applied while growing, systemising and eventually selling the business. We’ll look at: How to clear mental overload and stop carrying everything in your headWhy focus is now one of the most valuable leadership skills in lettingsHow to prioritise properly when everything feels urgentSimple shifts that reduce overwhelm without reducing standardsWhy “doing less” is often the fastest route to growthEach book comes with practical examples from letting agency life — compliance, team leadership, profitability and planning for the future — so you can take what’s useful and apply it straight away. This episode isn’t about reading more books.  It’s about thinking differently about how you use your time as a business owner. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over. 📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro 💻 Want to launch or scale your own estate agency business? Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation 🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course 📅 Want to join our next free webinar? Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar 👥 Thinking of launching your own property coaching business? See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus Any questions? Just email: hello@estateagentconsultancy.com or visit us at https://www.estateagentconsultancy.com

    8 min

About

The Estate Agent Consultancy Podcast is where estate agents come to grow their business. Hosted by Chris Webb, we skip the fluff and get straight into the stuff that actually moves the needle, more listings, better fees, and a business that works for you (not the other way around). Expect real talk, proven strategies, and the occasional rant. Whether you’re scaling up or just starting out, this is the no-BS playbook for building a better agency. https://www.estateagentconsultancy.com/

You Might Also Like