Clinical Communication

Ben Whybrow
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Clinical Communication is a video or audio resource for any healthcare clinicians wanting to have easier and better conversations with the people in front of them. Hosted by Ben Whybrow, Clinical Communication Skills Educator and Specialist Physiotherapist. This resource provides simple and practical advice for any clinician of any experience, that can lead to better outcomes.

  1. MAR 1

    How To Raise The Topic Of Behaviour Change & Determine If They're Ready To Change

    Behaviour change conversations can be tricky, but one part most at risk of going wrong and derailing the conversation is raising the topic of the behaviour itself, especially if the person in front of you isn't expecting it. How can we do this without getting shut down or disrupting any existing relationship, and then how can we get an idea of whether they're willing or able to change right now? This episode covers this in 3 simple steps. Want to know more? You can follow Ben across social media @BWhybrowPhysio For questions, courses or mentoring, email clinicalcommunication@outlook.com

    13 min

  2. JAN 19

    How To Give A Presentation Or Talk That’s Better Than 90% Of The Rest

    Many clinicians deliver talks or presentations around the world every day - yet the vast majority leave a lot to be desired. This episode may sound like a rant, But it is really a blueprint on how to deliver a presentation or talk that those in attendance will actually engage with, remember and implement afterwards. The suggestions are simple, but even if you do just one or two of them, you will easily elevate your future talks or presentations beyond the rest For more info on Pain Practice OS click here: https://pages.modernpaincare.com/painprogram You can find Ben across social media @BWhybrowPhysio Do Share & Subscribe!

    14 min

  3. JAN 11

    Body Language Basics All Healthcare Professionals Should Know!

    Body language is often stated to have the biggest impact on communication in conversations compared to the words spoken and tone used. Yet not as much attention and clinical research has beendirected to this area. And whilst the evidence is still evolving, there are some essentials that are relevant to all clinicians that have a significant impact on the outcomes of the conversation and are covered in this episode. You can follow Ben across Social Media @BWhybrowPhysio or email clinicalcommunication@outlook.com Do Share & Subscribe!

    7 min

  4. JAN 4

    How To Talk With Older Adult Patients with Dr Dipti Samani

    Clinical conversations with older adults come with their ownset of potential challenges. How to manage time where there could be multiple issues to cover? How to keep the conversation on track? How to involve relatives appropriately?   In this episode Ben is joined by Dr Dipti Samani, ConsultantGeriatrician & Medical Lecturer where they cover: (00:00) – What Led To Dipti Choosing Geriatrics (04:40) – Managing Relative Expectations (13:12) – How To Manage Time When Speaking With Older Adults (15:00) – How To Appropriately Interrupt (17:15) – How To Recognise & Manage Delirium (20:30) – What Made Dipti Interested In Geriatric Continence (21:45) – What To Say When Continence Issues Are Raised (27:15) – Managing Conversations Around Reducing Medications (32:50) – More About Continence In Older Adults (40:00) – Difficult Conversations With Relatives (44:12) - What’s The Future For Geriatrics   You can find Dr Samani on LinkedIn or X @HmniDipti   You can Ben across Social Media @BWhybrowPhysio or emailclinicalcommunication@outlook.com   Do Share & Subscribe!

    49 min

  5. 12/29/2025

    5 Books I Read In 2025, That You Should Read In 2026

    Listen to find out what five clinically relevant books I read this year that I would recommend you read in 2026. Want to see the pictures of the books in the list? - find me @BWhybrowPhysio on Instagram, X or LinkedIn. Or watch this episode on YouTube!

    6 min

  6. 11/30/2025

    Changing Beliefs & Behaviour: Logic vs Emotion

    There have been several requests for some shorter individual episodes, along with the longer guest interview episodes, so this episode covers one the key principles for influencing someones beliefs and behaviour. Which is to consider both the logical AND emotional side, something you won’t find anywhere else, and this episode covers how. One of the most valuable 12 minutes you’ll come across allweek!   Sign up for Modern Pain Pro here: https://modernpainpro.com/   Books mentioned: Radical Candor – Kim Scott SuperCommunicators – Charles Duhigg Way Of The Wolf – Jordan Belfort The Way Out – Alan Gordon   Do Share & Subscribe!

    12 min

  7. 11/23/2025

    How To Give Empathetic Care Without Burning Out with Dr Andy Ward

    Empathy is a word often used when discussing communication skills and clinical care. Yet how often do clinicians really know what it means or what it looks like in practice? What benefits does giving empathic healthcare achieve? And how we can achieve this without burning out? On this episode Ben is joined by Dr Andy Ward, Director ofEducation and Training at Stoneygate Centre for Empathic Healthcare, Associate Professor of Medical Education and Honorary Senior Academic GP in Leicester, UK. Where they discuss: (00:00) – Do We Still Have To Sell Empathy To Clinicians In 2025? (02:40) – How Well Do We Understand What Empathy Means? (07:19) – Affective Empathy & Burnout (08:53) – Showing Genuine Empathy (12:46) – The Benefits For Clinicians On Giving Empathetic Care (21:57) – Going Outside Conventional Appointment Norms To Give Empathetic Care (24:04) – How To Avoid Excessive Affective Empathy Causing Burn Out (33:38) – Achieving Empathic Care Within Time Constraints (37:34) – The Effect Of The Clinical Environment On Perceived Empathy (45:51) – Further Empathy Training Available With Stoneygate Centre for Empathic Healthcare   You can find out more about the Stoneygate Centre for Empathic Healthcare here: https://le.ac.uk/empathy Their email: empathy@leicester.ac.uk They are across social media on: X & Instagram: @Empathy_Centre YouTube: @EmpathyCentre Plus Facebook & LinkedIn   You can find Ben across social media @BWhybrowPhysio Do Share & Subscribe!

    54 min

  8. 11/02/2025

    How To Discuss Hypermobility & hEDS With The Person In Front Of You with Anna Higo

    Hypermobility Spectrum Disorder (HSD) & Hypermobile Ehlos-Danlos Syndrome (hEDS) are conditions that can often come with a variety of symptoms, well beyond being someone being extra flexible and having regularly dislocating joints. They can also be quite difficult and controversial conditions to discuss for various reasons, hence even more important they are discussed here. On this episode Ben is joined by Anna Higo, Specialist Physiotherapist & Speaker in Hypermobility Syndromes, where they discuss: (00:00) – Are Those With HSD or hEDS more likely to suspecttheir diagnosis compared to other patient groups? (05:04) – Managing These Conversations With Children & Parents (10:26) – Hypermobility As We Age (13:03) – POTS, Long COVID & Hypermobility (16:08) – Explaining HSD & hEDS (22:18) – Getting Exercise Buy-In (27:09) – How To Discuss Lycra/Compression Garments (34:13) – The Importance Of Getting Family On Board (35:33) – Managing Emotions When Someone Feels They FulfilhEDS Criteria But Don’t (39:20) – What May Change On The Upcoming hEDS Criteria Update (41:50) – The Future Of HSD & hEDS   hEDS Criteria (2017): https://www.ehlers-danlos.com/wp-content/uploads/2017/05/hEDS-Dx-Criteria-checklist-1.pdf hEDS Together: https://hedstogether.com/   You can find Anna on LinkedIn, Facebook & X @higo_anna You can find Ben across social media @BWhybrowPhysio Do Share & Subscribe

    56 min
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About

Clinical Communication is a video or audio resource for any healthcare clinicians wanting to have easier and better conversations with the people in front of them. Hosted by Ben Whybrow, Clinical Communication Skills Educator and Specialist Physiotherapist. This resource provides simple and practical advice for any clinician of any experience, that can lead to better outcomes.

Information

  • Creator
    Ben Whybrow
  • Years Active
    2024 - 2026
  • Episodes
    73
  • Rating
    Clean
  • Copyright
    © Ben Whybrow
  • Show Website
    Clinical Communication

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