Last2First Podcast

Jason Burns

Welcome to Last 2 First, the podcast dedicated to exploring the final mile in logistics and the unique challenges faced by business owners in this vital industry. Each episode features insightful conversations with industry experts, entrepreneurs, and thought leaders who share their experiences, strategies, and innovations shaping the future of final mile delivery. Join us as we dive into topics like optimizing delivery routes, enhancing customer satisfaction, navigating regulatory hurdles, and leveraging technology for efficiency. Whether you're a seasoned logistics professional or a business owner looking to improve your operations, Last 2 First offers valuable insights and actionable advice to help you lead your business to success. Tune in and discover how to turn the last mile into your first priority!

  1. How to Build High-Performing Teams That Last

    3D AGO

    How to Build High-Performing Teams That Last

    In this special, unplanned studio session, Jason sits down with Dr. Dominic Morais, a longtime friend from Vanderbilt and a leader in talent development and organizational culture (San Antonio Spurs). This episode goes beyond the “X’s and O’s” of business and gets into what most leaders avoid: the person behind the company trust, care, accountability, emotional intelligence, and the internal drivers that shape performance. Dom breaks down practical frameworks leaders can actually use: Trust = competence, care, characterWork = results, processes, relationshipsWhy leaders must coach instead of controlHow to build a culture people buy into (and perform in)Operating from love vs fear and why that changes everything ⏱️ Timestamps  00:00 – Surprise studio session: “No notes, no cards, not even the branding”02:00 – Meet Dr. Dom Morais: Tesla, Spurs, culture & people development06:10 – The #1 leadership struggle: forgetting it’s always about people09:30 – “Work is results, processes, and relationships”12:20 – Trust framework: competence, care, character16:40 – Why data alone doesn’t persuade (and what actually does)20:30 – Vulnerability, fear, and leading from love vs fear26:10 – Internal motivation vs external validation (and identity cliffs)31:40 – Why leaders avoid self-reflection (and how trust opens it up)36:20 – Emotional intelligence: self-awareness → self-management → social awareness42:10 – Coaching vs telling: “That’s not a question, that’s a suggestion”47:40 – Building leaders who can operate without you52:20 – Burnout, culture measurement, and why it impacts the bottom line56:30 – Accountability gets easier when people know you care01:00:40 – Dom’s coaching clinic (Feb 26): building sustainable high performance01:04:10 – Carl Jung quote: roots, darkness, and integration01:09:20 – Dom’s “Last to First” moment + redefining success01:13:30 – Final message: check in with yourself then lead your people 🎧 Listen & Subscribe:📺 Subscribe on YouTube: http://www.youtube.com/@Last2FirstPodcast🎧 Listen on Spotify: https://open.spotify.com/show/3gDS58wo6IWeLl48LHukdP🍎 Listen on Apple Podcasts: https://podcasts.apple.com/hn/podcast/last2first-podcast/id1778491941🏈 Join the Huddle: www.l2fhuddle.com 📌 Shoutout to our Sponsors!Dropoff Inc.https://www.dropoff.com/info@dropoff.com+1 888-376-7633 GigSafehttps://www.gigsafe.com/+1 407-496-9882 Deliver Differenthttps://deliverdifferent.com/ SCI https://sciadmin.com/

    1h 18m
  2. Hollywood Courier Secrets: Studio Deliveries, Teamsters, and the “Massive Success” Mindset

    FEB 24

    Hollywood Courier Secrets: Studio Deliveries, Teamsters, and the “Massive Success” Mindset

    In this episode, Jason sits down with Jesse Perez, Founder & CEO of Classic Couriers, a Hollywood-based courier company founded in 1982. With 40+ years in the business, Jesse shares a rare behind-the-scenes look at studio logistics, Teamsters, film-era deliveries, and how Classic Couriers pioneered efficiency long before “last mile” became a buzzword. From getting fired due to nepotism, to landing Paramount Pictures as the first client, Jesse breaks down how he shifted risk away from studios with a pay-per-delivery model, introduced early tech like two-way radios, and built a company that scaled to 100 union drivers and 4,000–5,000 deliveries per day at its peak. He also shares unforgettable Hollywood moments including a personal encounter with Frank Sinatra and the quote that stayed with him every day: “The best revenge is massive success.” Jesse explains how the industry changed forever during 2006–2008 (recession + writer strike + digital acceleration), how COVID reshaped studio work, and how he pivoted into tangible freight, entertainment logistics (sports/concerts), prescriptions, and warehousing. 02:17 – Intro: 40+ years in the game + “mob/mafia” stories teased 03:22 – Jesse Perez + Classic Couriers origins (founded 1982) 06:27 – Why Jesse got fired: nepotism + “not clearly legal” business 08:47 – Starting the company (and why delays saved them) 11:27 – What couriers did for studios: film, scripts, dailies, sound 14:27 – The studio problem: guaranteed union hours + “dog house” downtime 16:37 – Jesse’s model: pay per delivery + shift risk to Classic Couriers 18:57 – Indemnifying studios: workers comp, liability, cargo insurance 21:47 – Why W2 only + no subcontracting rules 24:47 – What made them different: preppy uniform concept + brand image 26:57 – Early innovation: two-way radios (before phones) 29:27 – Dispatch software + electronic billing + reporting data 32:37 – “The data is more important than the delivery” 35:37 – Film-era logistics: raw film → labs → dailies → actor homes 40:27 – Celebrities + Sinatra story + “massive success” quote 44:27 – Peak scale: 100 Teamsters + 4,000–5,000 deliveries/day 47:47 – Digital shift + recession/writer strike 2006–2008 52:27 – Pivot realization: “tangible things” vs digitized paper 55:27 – Expansion into sports, concerts, conventions, entertainment logistics 01:00:27 – Minority-owned path + union pushback + legal fight 01:08:57 – Breaking monopoly + opening doors for Black & brown workers 01:14:27 – Warehousing lessons: “cart before the horse” + humility 01:19:17 – COVID impact: studios ghost town + Rx delivery surge 01:23:47 – Last-to-First moment + risk, fear, and pivoting 01:27:57 – Final advice: don’t be afraid to pivot 🎧 Listen & Subscribe:📺 Subscribe on YouTube: http://www.youtube.com/@Last2FirstPodcast🎧 Listen on Spotify: https://open.spotify.com/show/3gDS58wo6IWeLl48LHukdP🍎 Listen on Apple Podcasts: https://podcasts.apple.com/hn/podcast/last2first-podcast/id1778491941🏈 Join the Huddle: www.l2fhuddle.com 📌 Shoutout to our Sponsors!Dropoff Inc.https://www.dropoff.com/info@dropoff.com+1 888-376-7633 GigSafehttps://www.gigsafe.com/+1 407-496-9882 Deliver Differenthttps://deliverdifferent.com/ SCIhttps://sciadmin.com/

    1h 4m
  3. Not Just Any Growth! The Strategy Behind Expak Logistics

    FEB 17

    Not Just Any Growth! The Strategy Behind Expak Logistics

    Chairman & CEO Michael Kraus joins Jason Burns on Last2First to break down how Expak Logistics rebuilt from the ground up, including the bold choice to walk away from Amazon, shift to an asset-light managed transportation model, and scale nationwide through an agent network, strong SOPs, and obsessive operational discipline. If you’re building in the final mile / middle mile / retail distribution, this episode is packed with real operator insight: how to price intelligently, choose the right carrier partners, run clean launches, reduce noise for customers, and win long-term through consistency.  01:44 — Intro + meeting Michael Kraus in California 03:14 — Michael’s origin story: Wall Street → M&A → logistics 06:24 — The “printing + parcels” synergy that didn’t work 08:34 — Why logistics was the long-term bet 09:49 — Discovering X Pack Logistics (2011–2012) 11:24 — The bold reset: selling off ~80–90% of revenue 13:24 — The Amazon growth lesson: “not just any growth” 15:04 — X Pack today: nationwide coverage + agent network model 16:54 — Why customers trust them without owning assets 18:54 — How X Pack manages 50+ active partners (and a database of 800) 20:49 — Front-end analytics + the “one-pager” carrier package 24:04 — SOPs that actually get read + how they launch new programs 26:54 — Pricing guidance: art + science + capacity reality 29:24 — What makes a great carrier partner 30:49 — “Why do we exist?” accountability vs blaming subcontractors 33:09 — Private equity perspective: building long-term (no debt) 35:54 — Leadership shift: investor → operator lessons 37:54 — Writing SOPs for real-world execution (not “Wall Street lawyers”) 40:04 — AI in logistics: where it helps + where it doesn’t 42:54 — Sales = relationships: “email isn’t closing a deal” 45:44 — Parenting + coaching: delegation, mistakes, growth 48:54 — Competitive edge + “chip on my shoulder” mindset 50:54 — Quiet peak season = operational excellence 53:54 — Future of last mile: service, stability, and “quieting the noise” 57:04 — California risk (AB5 / classification) + being thoughtful 58:54 — “Last2First moment”: walking away from Amazon 1:00:54 — Closing thoughts + what X Pack is focused on next  Guest: Michael Kraus/ https://www.linkedin.com/in/michael-s-kraus-547a278/https://expak.com/ 👉 Subscribe on YouTube: http://www.youtube.com/@Last2FirstPodcast🎧 Spotify: https://open.spotify.com/show/3gDS58wo6IWeLl48LHukdP🍎 Apple Podcasts: https://podcasts.apple.com/hn/podcast/last2first-podcast/id1778491941🏈 Join the Huddle: www.l2fhuddle.com 📌 Shoutout to our Sponsors! Dropoff Inc.https://www.dropoff.com/info@dropoff.com+1 888-376-7633 GigSafehttps://www.gigsafe.com/+1 407-496-9882 Deliver Differenthttps://deliverdifferent.com/ SCIhttps://sciadmin.com/

    1h 4m
  4. Deliver Different: The Courier Software Built from Real Operations

    FEB 10

    Deliver Different: The Courier Software Built from Real Operations

    In this episode of the Last2First Podcast, Jason sits down virtually with Steve Bonnici, founder of Urgent Couriers and co-founder of Deliver Different  joining from **Auckland. Steve breaks down the real origin story: how his family’s transportation roots shaped his path, how Urgent Couriers evolved from traditional messenger work into major medical + routed logistics, and why a decision in 1995 to build custom technology became the biggest “last to first” catalyst of his career. You’ll also hear the behind-the-scenes story of scaling during COVID, building gig-driver infrastructure that actually performs, and how Deliver Different was born out of solving real operator problems not tech theory.If you’re a courier operator, dispatcher, or logistics founder trying to scale profitably, this is a must-watch. ✅ Subscribe for more operator-to-operator conversations.👍 Like / Comment: What’s the #1 operational bottleneck holding your company back right now? ⏱️ Chapters / Timestamps 02:00 – Intro (virtual episode + Steve joins from Auckland)03:15 – Urgent Couriers today: scale, revenue, market size (New Zealand)05:10 – Family roots in transportation (grandfather → coaches → ski field transport)08:05 – Starting Urgent Couriers in 1989: “They’re doing it badly — I can do it better”10:40 – The courier industry shift: documents → fax/email → new verticals12:35 – Early adoption: online booking in 1995 (before people were ready)15:05 – Why Steve built his own system (cost, necessity, scalability)18:10 – Independent contractors vs employees: productivity difference21:00 – Home delivery evolution: retailers resisted, then the market changed24:10 – Urgent Tonight / evening home delivery + the Uber Eats disruption27:25 – The operational spark: food box delivery + resource constraints30:10 – Building gig-driver tools: routing, training, onboarding, compliance34:30 – The performance surprise: new drivers + great tech beat “experienced” drivers37:10 – Scaling during COVID: 10K → 30K deliveries/week and visibility dashboards40:20 – Route building at scale: capacity, vehicle types, sequence optimization43:10 – Error elimination: scanning + pallet validation (reducing missorts)46:15 – Losing HelloFresh + the margin reality (why “cheaper” didn’t work)49:10 – Where the industry is going: specialized, high-integrity, high-value delivery52:10 – “Solve 10 apps on a phone”: the no-app portal for partner/agent deliveries55:10 – Steve’s “Last to First” moment: the 1995 tech decision57:00 – Wrap-up + conferences (Air Cargo, CLDA, ECA) 🔗 Follow / Listen📺 YouTube: http://www.youtube.com/@Last2FirstPodcast🎧 Spotify: https://open.spotify.com/show/3gDS58wo6IWeLl48LHukdP🍎 Apple Podcasts: https://podcasts.apple.com/hn/podcast/last2first-podcast/id1778491941🏈 Join the Huddle: www.l2fhuddle.com 📌 Shoutout to our Sponsors! Dropoff Inc.https://www.dropoff.com/info@dropoff.com+1 888-376-7633 GigSafehttps://www.gigsafe.com/+1 407-496-9882 Deliver Differenthttps://deliverdifferent.com/ SCIhttps://sciadmin.com/

    1h 19m
  5. Courier vs Carrier + Air Freight Regulations: Ralph Perrothers on TSA, IAC & STA Training

    FEB 3

    Courier vs Carrier + Air Freight Regulations: Ralph Perrothers on TSA, IAC & STA Training

    Air freight compliance is one of the most misunderstood parts of the courier world, and it can cost you big if you get it wrong. In Episode 5, I sit down with Ralph Perrothers, Founder & CEO of On-the-Go Cargo (NY/NJ), to break down the real-world shift from expedited air freight to local on-demand after 9/11, how AOG (aircraft on ground) freight works, and the TSA compliance stack every operator needs to understand: IAC (Indirect Air Carrier), STA (Security Threat Assessment), training requirements, and agent compliance. We also get into a debate that matters more than people realize: courier vs carrier and what our industry should be calling itself. 02:01 — Intro: Ralph Perrothers + On-the-Go Cargo03:26 — What OTG does: expedited air freight → local on-demand05:41 — Why air freight changed before/after 9/1108:11 — AOG (Aircraft on Ground): why urgency is REAL11:31 — Media logistics: “then vs now” (cases → digital)14:11 — Ralph’s origin story: starting at 17 + learning fast18:21 — The early career path (Choice → AAA → PDQ → GM)22:51 — Scaling a small courier: $500K → $3.5–$4M in ~2.5 years26:11 — Why hiring “close relationships” can burn you (hard lesson)29:11 — Building balance: complementary verticals (air + local + medical)32:06 — Day-to-day challenges: attendance, software, ops waves35:11 — XLA vs CLDA: what’s different (express vs cartage world)39:11 — Courier vs Carrier: why the words matter43:11 — TSA 101: IAC explained (what it is + why it exists)47:11 — STA + training requirements (and why fines happen)52:31 — Agent compliance + why the system needs modernization56:11 — Varu: what it is + how it helps (digital compliance + transfers)59:21 — The CLDA push: direct regulation, fewer silos, better verification01:04:21 — Personal side: fatherhood + priorities01:08:11 — Ralph’s “Last to First” moment(s)01:11:41 — Final takeaways + wrap Guest: Ralph Perrothers, Founder/CEO, On-the-Go Cargo https://www.linkedin.com/in/ralph-perrothers-96554bb/Markets: New York / New Jersey (expanding to Florida in early 2026)otgcargo.com 👉 Subscribe on YouTube: http://www.youtube.com/@Last2FirstPodcast🎧 Spotify: https://open.spotify.com/show/3gDS58wo6IWeLl48LHukdP🍎 Apple Podcasts: https://podcasts.apple.com/hn/podcast/last2first-podcast/id1778491941🏈 Join the Huddle: www.l2fhuddle.com

    52 min
  6. The problem isn't the driver - it's leadership.

    JAN 27

    The problem isn't the driver - it's leadership.

    What does it take to build a final-mile delivery network that covers every ZIP code in Arizona and scales into Nevada/Utah without relying on independent contractors? In this clip, Jason Burns sits down with Ken Reynolds, Founder & CEO of Accurate Cargo Delivery, to break down how an air freight cartage company evolved into a diversified final mile operation with ~95 vehicles, including 26’ box trucks and semis with liftgates, plus dedicated fleet replacement services for customers who don’t want the liability of owning trucks and managing drivers. Ken shares real operator lessons on: ✅building route density (the “hook” account that starts it all)✅why Accurate is 100% W2✅service recovery and protecting your reputation✅safety-first culture (and why it’s non-negotiable)✅where AI fits in customer service without removing the human touch✅If you’re a carrier, 3PL, shipper, or final mile operator, this is a masterclass in scaling the “in-between” that keeps supply chains moving. Connect with Ken:https://www.linkedin.com/in/kenreynolds/accuratecargo.com 01:54 Intro + why “the in-between” matters02:59 Accurate Cargo origin: air freight cartage → final mile03:59 Coverage: every ZIP in Arizona + parts of NV/UT05:04 Fleet size & equipment (box trucks, semis, liftgates)06:09 Final mile definition: residence, business, DC06:59 Why Accurate is 100% W2 (no ICs)07:59 Verticals served: HVAC, beauty, construction, grocery, hazmat09:04 Dedicated fleet replacement vs commingled routes10:19 Pricing approach: not one-size-fits-all (weight/distance/pallet)11:59 Building route density: the “hook” + rural routing strategy13:59 Ken’s origin story: real estate → trucking entrepreneur15:59 First big break: PetSmart freight + making it happen fast18:14 Responsiveness: cell phone mindset + reputation management20:04 Service recovery story (late-night delivery) + “hotshot” solution21:59 Culture shift: mentor vs manager + respect for drivers23:59 Safety as #1 (seatbelts, speed, hourly pay = slow down)26:04 Tech: driver cameras as exoneration + distraction prevention27:59 AI in customer service: automate the “robot work,” keep humans30:04 Book moment: “Your Next Five Moves” + critical thinking31:59 Last-to-First moment: hiring a COO + leading from 10,000 feet34:04 Close + how Accurate empowers drivers (quarterly 1:1s) 📌 Shoutout to our Sponsors! Dropoff Inc.https://www.dropoff.com/info@dropoff.com+1 888-376-7633 GigSafehttps://www.gigsafe.com/+1 407-496-9882 Deliver Differenthttps://deliverdifferent.com/ SCIhttps://sciadmin.com/ Follow + Subscribe:📺 YouTube: http://www.youtube.com/@Last2FirstPodcast🎧 Spotify: https://open.spotify.com/show/3gDS58wo6IWeLl48LHukdP🍎 Apple Podcasts: https://podcasts.apple.com/hn/podcast/last2first-podcast/id1778491941🏈 Join the Huddle: www.l2fhuddle.com

    1h 1m
  7. Building a Delivery Business Without a Playbook

    JAN 20

    Building a Delivery Business Without a Playbook

    New Episode! Ryan Cunningham transitioned from the medical field to building a fast-growing last-mile operation, and within about 18 months, she scaled Snaps Logistics to 40 drivers. In this episode, Ryan breaks down how she started with gig apps in a sedan, upgraded into larger vehicle capacity, landed contracts, managed growth pains (including driver issues and missed deliveries), and what she’s focused on next: warehousing, company vehicles, and government contracting. We also talk about real operator problems: pricing work correctly, handling wait time, building a driver Rolodex, and why systems (TMS, POD workflows, optimization) become non-negotiable as you scale. Connect with Ryan:📩 contact@snapslogistics.com Subscribe to Last2First on YouTube: http://www.youtube.com/@Last2FirstPodcastJoin the Huddle: www.l2fhuddle.com Chapters / Timestamps (update once final edit is locked)  02:12 – Intro + Ryan’s journey into logistics 04:17 – What Snaps Logistics does (e-comm, medical, cargo vans/box trucks) 06:22 – Medical background → inspiration from “women in logistics” 09:17 – Getting her CDL + early over-the-road experience 12:22 – The moment that sparked entrepreneurship (LLC + business mindset) 15:12 – Starting with gig apps (Uber/Lyft, catering, auto parts, medical) 18:27 – Income reality early on + upgrading from sedan → SUV 21:17 – First driver hired (auto parts route) + learning contracts as she went 25:12 – How she scaled from 1 driver to 40 drivers 28:22 – Landing routes via LinkedIn + Jitsu partnership 32:27 – Real growth pains: driver issues, abandoned packages, pay complaints 36:22 – Expanding into Minnesota + managing ops remotely 40:22 – Profitability talk: stacking opportunities + what’s “worth it” 44:17 – Pricing, RFPs, wait time, and why operators need better tools 49:27 – Systems gap: no TMS yet + manual POD workflows 53:22 – Future vision: warehouse, company vehicles, government contracts 58:32 – LegalShield: protecting drivers/business owners (citations + contracts) 01:01:32 – Ryan’s “Last to First” moment + inspiring her sister’s success 01:04:22 – Wrap-up + how to connect with Ryan Keywords: last mile delivery, courier company, women in logistics, logistics entrepreneur, gig apps to contracts, delivery business scaling, fleet growth, route contracting, RFP pricing, warehousing, government contracts, Snaps Logistics, Ryan Cunningham, Texas logistics. 📌 Shoutout to our Sponsors! Dropoff Inc.https://www.dropoff.com/info@dropoff.com+1 888-376-7633 GigSafehttps://www.gigsafe.com/+1 407-496-9882 Deliver Different https://deliverdifferent.com/ SCIhttps://sciadmin.com/ 🎥 Watch, then drop a comment: What’s the #1 KPI you track weekly? Follow + Subscribe:📺 YouTube:   / @last2firstpodcast  🎧 Spotify: https://open.spotify.com/show/3gDS58w...🍎 Apple Podcasts: https://podcasts.apple.com/hn/podcast...🏈 Join the Huddle: www.l2fhuddle.com Guest: Ryan Cunningham, snappzlogistics.comHost: Jason Burns, Last2First Podcast #Last2First #Logistics #AirFreight #Cartage #3PL #Courier #IndependentContractors #KPIs #RiskManagement #SupplyChain Ask

    46 min
  8. Air Freight + Final Mile: How to Build Routes, Fill Trucks, and Protect Margins

    JAN 13

    Air Freight + Final Mile: How to Build Routes, Fill Trucks, and Protect Margins

    In Episode 44 of the Last2First Podcast, we sit down with Chris Bartley, COO of Fifth Dimension Logistics (New Jersey), to break down what it really takes to run a customized logistics operation from air freight cartage and contract logistics to scaling with an independent contractor (IC) model, managing peak-season uncertainty, and building a weekly KPI dashboard that keeps the business accountable and profitable. We also dig into a big one: broker vs motor carrier structures for IC fleets, why it matters for risk + insurance, and how rigid compliance platforms can create real friction for operators doing things the right way. 02:00– Intro: Innovators moving the industry “from last to first”03:05 – Why Chris prefers the COO seat (and what it says about scale)05:10 – What Fifth Dimension Logistics actually does (customized logistics)07:05 – Cartage/air freight vs courier: “two different worlds”09:10 – The origin story: Atlantic Freight, XPO acquisition, and the spin-off12:10 – Why California + remote ops didn’t work (and the operator lesson)14:05 – The Vegas turnaround: giving the station to employees (factoring model)18:10 – Fleet breakdown: sprinters → 26’ box trucks → 53’ trailers20:45 – Growth during COVID: what changed and how they handled capacity24:10 – Why Chris protects speed: “no red tape” ops + fast RFP response27:10 – Air freight tariffs + average shipment economics (and why volume matters)31:35 – Peak season + tariffs: uncertainty, inventory surges, and consumer pressure35:10 – Broker vs motor carrier for IC fleets (risk, misclass, compliance friction)42:15 – Insurance + building requirements: why margins get squeezed46:10 – KPIs & dashboards: weekly pro forma P&L, cost controls, profit sharing52:20 – Automating reporting (bots, dashboards, real-time visibility)56:10 – “Last to First moment”: legacy, family business, and long-term outlook59:05 – Closing + how to connect with Chris / Fifth Dimension 📌 Shoutout to our Sponsors!  Dropoff Inc.https://www.dropoff.com/info@dropoff.com+1 888-376-7633 GigSafehttps://www.gigsafe.com/+1 407-496-9882 Deliver Different https://deliverdifferent.com/ SCIhttps://sciadmin.com/ 🎥 Watch, then drop a comment: What’s the #1 KPI you track weekly? Follow + Subscribe:📺 YouTube: http://www.youtube.com/@Last2FirstPodcast🎧 Spotify: https://open.spotify.com/show/3gDS58wo6IWeLl48LHukdP🍎 Apple Podcasts: https://podcasts.apple.com/hn/podcast/last2first-podcast/id1778491941🏈 Join the Huddle: www.l2fhuddle.com Guest: Chris Bartley, COO Fifth Dimension Logistics (NJ) https://www.linkedin.com/in/bartleychris/  https://www.5dmlx.com/Host: Jason Burns, Last2First Podcast https://www.linkedin.com/in/jasongburns/ #Last2First #Logistics #AirFreight #Cartage #3PL #Courier #IndependentContractors #KPIs #RiskManagement #SupplyChain

    1 hr
5
out of 5
9 Ratings

About

Welcome to Last 2 First, the podcast dedicated to exploring the final mile in logistics and the unique challenges faced by business owners in this vital industry. Each episode features insightful conversations with industry experts, entrepreneurs, and thought leaders who share their experiences, strategies, and innovations shaping the future of final mile delivery. Join us as we dive into topics like optimizing delivery routes, enhancing customer satisfaction, navigating regulatory hurdles, and leveraging technology for efficiency. Whether you're a seasoned logistics professional or a business owner looking to improve your operations, Last 2 First offers valuable insights and actionable advice to help you lead your business to success. Tune in and discover how to turn the last mile into your first priority!

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