The Michael Coombs Show

Michael Coombs

Welcome to The Michael Coombs Show, where we'll be having conversations with tastemakers, entrepreneurs, and business leaders in the wedding and event industry. So sit back and enjoy The Michael Coombs Show. 

  1. Brandee Gaar on Confident Selling: Consultation Frameworks, Pricing Transparency, and Closing Wedding Clients

    FEB 24

    Brandee Gaar on Confident Selling: Consultation Frameworks, Pricing Transparency, and Closing Wedding Clients

    Brandee Gaar, founder of Wedding Pro CEO, explains that many wedding professionals undercharge and avoid leading clients to a decision because they fear sounding pushy, which leaves couples confused about next steps. She outlines a four-part consultation framework: deep discovery to uncover motivations and pain points; pitching only in direct relation to those pain points rather than listing generic service bullet points; securing small verbal “yeses” throughout (including addressing budget and pricing in the call instead of deferring it); and then assuming next steps by confidently guiding clients into a contract when readiness is confirmed. She emphasizes not sending a contract unless the client explicitly wants it, and if they are not ready, ending the call by setting a specific follow-up date rather than leaving the process open-ended. Brandee argues for putting ballpark pricing on websites to help leads self-qualify, noting modern buyers expect immediate information; she recommends ranges like “starts at” or “average client spends,” and suggests that strong marketing and nurturing should make consultations largely a formality. She discusses differentiation by knowing competitors and proactively addressing comparison points during consultations, including using AI to analyze competitor reviews and clarify unique value. Brandee also distinguishes selling to planners/venues versus couples, advising vendors to avoid cold pitching, seek warm introductions (especially via networking event hosts), follow up effectively, and understand that planners need direct information rather than a full sales funnel. She strongly discourages sending proposals after calls as it delays pricing clarity and increases ghosting, advocating instead for handling objections live and moving straight to contract; she notes florists may still need proposals but should give an in-call price range first to prevent sticker shock and proposal-shopping. She recommends meeting clients where they communicate, including email, DMs, and even text consultations. Throughout, she reframes sales as serving: providing a solution to a couple’s need and leading them clearly so they don’t book a poorly fit vendor with better marketing. 00:00 Meet Brandee Gaar: Sales Strategy for Wedding Pros 00:29 The #1 Sales Pitfall: Being Afraid to Lead the Client 01:54 Consultation Framework Part 1: Deep Discovery That Uncovers Real Motivations 03:04 Part 2: Pitch to Pain Points (Not Boring Bullet Points) 04:30 Part 3: Get Mini ‘Yeses’ + Talk Budget Before the Proposal 06:34 Part 4: Assume the Sale & Walk Them Through Next Steps 07:41 When They’re Not Ready: Don’t Send the Contract Yet 10:23 Why Pricing Belongs on Your Website (Without a ‘Menu’) 13:46 Will Pricing Scare People Off? How Marketing Should Pre-Sell the Consult 16:03 Instagram vs Reality: Reviews, Reputation, and the Couple’s Vendor Journey 19:03 Standing Out in a Crowded Market: Differentiation Beyond Extra Bullet Points 20:10 Why a Full-Time Planning Team Beats a Solo Planner 20:49 Know Your Differentiator: Selling Against Competitors (with AI Help) 22:18 Selling to Planners & Venues vs. Selling to Couples 23:48 Networking the Right Way: Warm Intros, No Cold Pitches 27:21 Stop Sending Proposals After Calls: Close in the Consultation 29:47 Follow-Up Strategy: Set the Next Step + Florist Proposal Caveat 35:08 Meet Clients Where They Are: Email, DMs, and Text Consultations 36:33 Final Mindset Shift: Sales as Service (and Why It Matters) Links: Michael Coombs Wedding Pro CEO

    39 min
  2. Resilience and Reinvention: The Journey of Bridal Designer Hayley Paige

    FEB 17

    Resilience and Reinvention: The Journey of Bridal Designer Hayley Paige

    In this episode, renowned bridal designer Hayley Paige, shares her inspiring journey from loving dresses as a young girl to navigating a tumultuous legal battle over her own name. Hayley discusses her early influences, including her grandmother who taught her to sew, and her academic journey, which initially included pre-med at Cornell before pivoting to fiber science and apparel design. She reflects on her professional experiences, including creating a 10-piece bridal collection at Cornell and working with top designers like Jill Stewart. Hayley opens up about her time at JLM Couture, her public legal battles, and the emotional toll it took. She also talks about her rebranding efforts with Cheval, the support she received from the bridal community, and her nonprofit organization, A Girl You Might Know Foundation, which aims to protect young creators' intellectual property. Lastly, Hayley shares her excitement about re-entering the bridal industry, planning her own wedding, and her continuous commitment to her craft and her values. 00:00 Introduction: Who is Hayley Paige? 01:43 Early Life and Inspirations 02:51 From Science to Fashion 04:30 Breaking into the Bridal Industry 06:08 Challenges as a Young Designer 08:15 The JLM Couture Journey 12:52 The Legal Battle and Its Impact 17:36 Rebuilding and Moving Forward 22:52 Cheval: A New Beginning 23:50 The Importance of Faith and Community 32:44 A Girl You Might Know Foundation 35:57 Looking Ahead: The Next Chapter Links: Michael Coombs Hayley Paige A Girl You Might Know Foundation

    38 min
  3. Maximizing Visibility and PR Strategies in the Wedding Industry with Meghan Ely

    FEB 10

    Maximizing Visibility and PR Strategies in the Wedding Industry with Meghan Ely

    In this episode, Michael Coombs interviews Meghan Ely, a renowned expert in wedding and event PR. They discuss the importance of maintaining a strong digital presence and the role of PR in achieving credibility, bookings, and growth. Meghan emphasizes the need for customized PR strategies based on specific goals within the event industry, such as wedding submissions, increasing brand awareness, and diversifying into B2B. She addresses current shifts in media publications, the impact of AI, and the significance of in-person conferences and associations. Meghan concludes with practical advice for wedding professionals looking to improve their PR efforts. 00:00 Introduction to Visibility and Digital Presence 00:29 Meet Meghan Ely: PR Expert 00:53 Is It Too Late for PR in 2026? 02:02 Effective PR Strategies for Event Professionals 03:46 The Importance of Real Wedding Submissions 04:56 Choosing the Right Publications for Wedding Features 06:57 Measuring ROI on Media Publications 09:27 Big PR Shifts and Trends for 2026 13:58 The Role of Conferences in Building Visibility 14:59 Choosing the Right Conference 16:01 Evaluating the Costs and Benefits 16:41 The Importance of Associations 19:48 Digital Detox and Print Media Revival 22:26 The Role of AI in Wedding PR 24:49 Advertorials and Ethical Concerns 26:46 Quick PR Tips for Wedding Professionals Links: OFD Consulting Michael Coombs Entertainment

    27 min
  4. Mastering Modern Media Strategies with Natalie Denyse from In Good Company PR

    JAN 14

    Mastering Modern Media Strategies with Natalie Denyse from In Good Company PR

    In this episode, Michael Coombs converses with Natalie Denyse, the founder and director of In Good Company PR. They delve into the evolving landscape of media strategy for luxury wedding and hospitality brands, emphasizing the importance of targeted exposure and founder-led storytelling. Natalie discusses the increasing value of developing privatized storytelling channels, such as podcasts and digital journals, and how brands can leverage these tools for longevity and sustainability. The conversation also covers strategies to optimize digital presence, the role of real-life immersive experiences, and the growing importance of one-to-one connections in a post-Covid world. Additionally, the episode highlights the benefits of platform tools like Substack for discoverable, long-form content and personalized audience engagement. 00:00 Introduction: Setting the Stage for Brand Perception 00:24 Meet the Guest: Natalie Denyse of In Good Company PR 00:51 Evolving Media Strategies for Luxury Brands 04:20 The Power of Written Communication in Brand Strategy 07:03 Balancing Traditional and Niche Media Placements 10:24 Measuring Success in Media Placements 14:05 The Importance of Digital Audits and Brand Articulation 23:16 Leveraging Immersive Experiences for Brand Visibility 31:27 Looking Ahead: PR and Brand Strategy in 2026 39:07 The Rise of Substack and Its Benefits 44:22 Conclusion: Final Thoughts and Farewell Links : In Good Company PR Michael Coombs

    45 min

About

Welcome to The Michael Coombs Show, where we'll be having conversations with tastemakers, entrepreneurs, and business leaders in the wedding and event industry. So sit back and enjoy The Michael Coombs Show.