Wisdom Of Wrench Podcast

Kevin Comerford

The Wisdom of Wrench (WOW) is Wrench Group's home services podcast, hosted by Kevin Comerford. Each week, we feature powerful conversations with the G.O.A.T.s of Wrench Group—leaders driving excellence and innovation. From career-defining moments to game-changing insights, these stories will inspire, motivate, and entertain. Wrench Group and its local brands specialize in HVAC, plumbing, electrical, and related services serving millions of customers across the United States.

  1. The #1 Thing New HVAC Techs Should Focus On To Make More Money

    2D AGO

    The #1 Thing New HVAC Techs Should Focus On To Make More Money

    This top HVAC salesman made $5.5 million in one year without ever going to college. He reveals the single most important thing new techs must focus on to make more money and build a high paying career from day one. In Episode 57 of The Wisdom of Wrench, host Kevin Comerford talks with Stephen Gilchrist, a four time GOAT sales award winner. Kevin and Stephen explain why gaining transactions, not just experience, is the key to building confidence and momentum. Discover the simple habits and sales process that can help you succeed faster in the home services industry. What Stephen shares in this episode is the foundation for your financial success. Subscribe to the WOW Podcast: Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657 🔧  Wrench Group: https://www.wrenchgroup.com 🔧 Wrench IG: https://www.instagram.com/wrenchgroup 🔧 Wrench FB: https://www.facebook.com/wrenchgroup 🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup Chapters: 0:00 - How to Build a \$5.5M Career Without a College Degree 1:03 - Meet the Salesman Who Increased His Income 20x 2:44 - The "Dude" Mentality: What It Takes to Be a Top Performer 3:48 - Stephen Gilchrist's Origin Story: From Lumber Yard to Sales Legend 5:57 - Do You Need a Degree to Succeed in the Trades? 7:37 - The Surprising Jobs of a Top Salesman's Parents 9:02 - How Selling Duct Cleaning Launched a Sales Career 10:45 - The #1 Mistake That Kept Him Earning Only \$50k a Year 12:13 - Why He Took an Entry-Level Job After Being a Top Salesman 14:10 - How to Make \$10,000 in Your First Month as a Technician 14:55 - How to Get Promoted to Sales in Just 2 Months 17:33 - A Guide to Upgrading Your Lifestyle (Changing Your Zip Code) 22:06 - How Do You Stay Humble When You 20x Your Income? 23:56 - A Bible Verse for Staying Grounded in Business & Life 26:09 - The "All-In" Mindset of a Top Achiever 27:17 - How to Become a Lifelong Student of Sales 30:23 - How Long Does It Realistically Take to Succeed in a New Career? 31:20 - The "Fall Forward" Philosophy for Overcoming Mistakes 33:21 - The Power of Transactions: A Beginner's Guide to Building Sales Confidence 36:17 - How to Stay Spiritually Fit as a Busy Professional 39:26 - The Simple Habit That Led to a 90-Pound Weight Loss 42:40 - How to Control Hunger for Sustainable Weight Loss 45:31 - How to Set Yourself Up for Ultimate Fitness Success 47:16 - What is the Mental Benefit of Working Out? 51:13 - Why You Can't Outrun Your Fork: The Truth About Diet vs. Exercise 54:01 - A 5-Step Sales Process That Closes Over 60% of Deals 56:31 - The Superpower All Great Salespeople Possess 58:35 - How Much Time Should You Spend Building Rapport vs. Selling? 1:02:23 - Should You Tell a Client You're Going to Ask for the Sale? 1:05:41 - A Proactive Strategy to Increase Your Closing Rate in the Off-Season 1:07:19 - A Powerful Trick to Normalize High Prices for a Client 1:09:53 - Facts Tell, Stories Sell: How to Become a Great Storyteller 1:11:03 - The Most Courageous Thing You Can Do in a Sales Presentation 1:13:51 - "This is How We Prefer to Do Business" - A Powerful Closing Script 1:18:42 - Should You Ferret Out Objections or Wait for Them to Happen? 1:22:23 - A Surprising Statistic From a Salesman Closing 70% of His Calls 1:25:15 - The "Zoom Out" Method for Overcoming a Sales Slump 1:28:36 - How to Calculate What You Earn Every Time You Knock on a Door 1:30:33 - A Message to All Aspiring "Dudes" in the Sales Industry

    1h 34m
  2. GOAT Awards Final Standings

    FEB 16

    GOAT Awards Final Standings

    Today for episode 56, hosts Kevin Comerford and Amanda Meyer reveal the final official standings of the 2025 GOAT Awards. We are celebrating the absolute top GOATs across the Wrench Group, showcasing what a full year of dedication and skill can accomplish. Witness the jaw-dropping final numbers, including HVAC comfort advisors breaking the $8 million mark and plumbing sales professionals hitting $4 million for the first time ever. These results show what is possible in the home service industry. Find out which of your peers are heading to San Diego to be crowned the Greatest Of All Time. Tune in to see who took home the gold Subscribe to the WOW Podcast: Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657 🔧  Wrench Group: https://www.wrenchgroup.com 🔧 Wrench IG: https://www.instagram.com/wrenchgroup 🔧 Wrench FB: https://www.facebook.com/wrenchgroup 🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup Chapters: 0:00 - GOAT Awards 2025: Announcing This Year's Winners 1:07 - Recruiting Award: Who Are The Top Recruiters in Home Service? 1:46 - Electrical Service Award: The Technicians Dominating the Field 2:40 - Plumbing Service Award: A Fierce Battle for the Top Spot 3:24 - HVAC Service Award: The First-Ever Million Dollar Winner 4:07 - Tech-Generated Leads (Plumbing & Electrical): Meet the \$2 Million Dollar Man 5:02 - Tech-Generated Leads (HVAC): Unbelievable Records Shattered (\$4M+) 6:00 - Plumbing & Electrical Win Rate: How to Make Something Happen on Every Call (99.8%!) 7:03 - HVAC Win Rate Award: A Legend Takes Home His 9th Gold Medal 8:00 - Technician Membership Sales: The Secrets of the Top Performers 9:07 - Call Center Membership Sales: How to Sell 800+ Memberships Over the Phone 10:20 - Electrical Install Award: Recognizing Consistent High-Performers 11:03 - Plumbing Install Award: The \$2 Million Dollar Installers 11:54 - HVAC Install Award: Meet the Exclusive 5-Time Winner's Club 14:29 - Safety Award: How These Companies Achieved Zero Injuries 15:32 - Sales Recovery Award: The \$5 Million Dollar Club 16:43 - Lead Generation (Costco & Home Depot): How to Generate Millions from Big-Box Stores 18:21 - Plumbing Selling Technicians: Meet the \$2 Million Dollar Sales Plumbers 19:17 - HVAC Selling Technicians: How This Tech Hit a \$5 Million Personal Record 20:14 - Electrical Sales (Comfort Advisor): How All 3 Winners Broke the All-Time Record 21:55 - Plumbing Sales (Comfort Advisor): A New Record! The First to Hit \$4 Million 23:06 - HVAC Sales (Comfort Advisor): Two Legends Break the \$8 Million Barrier 24:56 - Final Thoughts: Celebrating the 5-Year Anniversary in San Diego

    26 min
  3. The Only HVAC Sales Masterclass You'll Ever Need

    FEB 9

    The Only HVAC Sales Masterclass You'll Ever Need

    80% of your HVAC sale is made before you ever discuss price. In this powerful masterclass, industry legend Allen Smith shows why only a few simple tools are all you need to build trust and make price objections disappear. In episode 55 of the Wisdom of Wrench Podcast, host Kevin Comerford sits down with Allen Smith for a supercut compilation packed with field-tested sales secrets. Allen shares unforgettable stories from his career, proving that exploring a home’s attic and crawl space is where you find the real problems that customers will pay anything to fix. Learn how to present yourself like the sharpest pro they’ve ever met and discover the simple, low-tech methods that create an unstoppable connection with your client. This episode reveals the exact process to stop selling on brand and efficiency and start solving deep pain points your competitors will never find. If you are a sales professional in the home service industry, this is the most important video you will watch all year. Subscribe to the WOW Podcast: Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657 🔧  Wrench Group: https://www.wrenchgroup.com 🔧 Wrench IG: https://www.instagram.com/wrenchgroup 🔧 Wrench FB: https://www.facebook.com/wrenchgroup 🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup Chapters: 0:00 - The #1 Tool Every Salesperson Needs (It's Not an iPad)  0:51 - The 3 Questions Every Customer Asks Before Buying  1:48 - How to Mentally Prepare for a Sales Call  3:34 - The Thief That Steals Your Joy in Sales  5:31 - How to Eliminate Distractions and Win the Sale  8:03 - Is Your Cell Phone Killing Your Sales? (A Radical Approach)  9:06 - How to Dress for Success in Home Services  12:04 - The Unspoken Rules of Professional Appearance  13:33 - A Message for Sales Managers Who Avoid Tough Conversations  15:50 - The Non-Negotiable Rules for Personal Grooming  20:56 - Why Your Notepad is Your Most Powerful Sales Tool  24:15 - The 3 C's of a Successful Salesperson (Competence, Confidence, Control)  28:23 - The 3 Topics You Should NEVER Discuss With a Customer  29:19 - How to Sell the Outcome, Not Just the Product  31:09 - The Easiest Way to Lose a Customer's Trust  33:20 - The 5 Steps of a Perfect In-Home Sales Process  35:48 - The Snake in the Bathroom: A Story About Finding the REAL Problem  42:03 - Are You Looking for Gold? How to Uncover Hidden Pain Points  43:48 - The Disgusting Truth Hiding in a Customer's Return Vent  47:31 - Why Price Objections Disappear When You Find a Deeper Problem  50:20 - How to Inspect Duct Board & What to Look For  54:08 - Should You Let the Customer Watch You Work?  55:11 - How to Maintain Trust While "Upselling"  57:20 - Essential Tools for Every Home Service Sales Pro  1:02:01 - Stop Using Google! Why a Tape Measure is Crucial  1:03:49 - A Complete List of Tools to Carry on Every Sales Call  1:09:03 - How to Build a Case & Emotionally Connect with Pictures  1:12:00 - Are You Only Activating One of Your Customer's Senses?  1:15:06 - How to Present the Solution (Not Just a Replacement)

    1h 17m
  4. The #1 Secret to Home Service Sales (Stop Being a Robot)

    FEB 2

    The #1 Secret to Home Service Sales (Stop Being a Robot)

    The most successful service calls happen before you even open your toolbox. Top technicians know that building genuine human trust is the secret to every big sale, not just being the best at the technical work. Your ability to have a natural conversation is more valuable than your skills. In episode 54, host Kevin Comerford brings you powerful insights from industry experts Wolfgang Kiess, Dana Barnes, Faran Eini, and David Urrutia. They reveal simple methods for creating instant rapport and making real connections with customers. Discover the communication strategies that transform a simple service visit into a lasting client relationship. Watch now to learn how to improve your customer service, earn trust on every call, and see better results today. Subscribe to the WOW Podcast: Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657 🔧  Wrench Group: https://www.wrenchgroup.com 🔧 Wrench IG: https://www.instagram.com/wrenchgroup 🔧 Wrench FB: https://www.facebook.com/wrenchgroup 🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup Chapters: 0:00 - The #1 Skill Separating Top Technicians from the Rest  0:31 - The Client "Trap Question" You Must Know How to Answer  1:22 - What Does It Mean to "Learn How to Human"?  2:35 - How to Have Natural Conversations with Any Client  3:50 - Do Older Technicians Have an Unfair Advantage?  4:14 - What's the First Thing a New Technician Should Learn?  5:24 - A Guide to Self-Development for Service Techs  5:49 - The Best Negotiation Book for Service Professionals  6:31 - How to Secretly Learn from Other Technicians  8:46 - What a World-Class Technician Does Inside a Client's Home  9:26 - The "Humanity First" Approach to Customer Service  11:40 - How to Build Instant Rapport in the First 15 Minutes  12:54 - A Simple Framework for Client Conversations: Safety, Needs & Wants  15:08 - What's the Difference Between a Client's "Need" and "Want"?  16:08 - How to Adapt Your Approach to Different Personality Types  18:32 - The Two Goals Every Top Technician Must Have  19:58 - Why Your Voice Tone is More Important Than What You Say  22:06 - A Step-by-Step Guide to Earning a Client's Trust  26:01 - Does Your Appearance Really Matter on a Service Call?  27:40 - The "Plumbing Doctor": A Powerful Mindset for Professionals  29:42 - Why Your Company is a Relay Race (And You Can't Drop the Baton)  31:50 - How to Constantly Keep Your Skills Sharp  33:38 - You Can't Have a New Reality with an Old Mentality  35:54 - Are You "Too Techy" for Your Own Good?  38:04 - The 2-to-1 Rule for Balancing Technical & Personal Questions  39:45 - The Secret to Getting Clients to Sell Themselves  42:56 - How to Respond to: "What Would You Do If You Were Me?"  45:40 - How to Prepare a Client for the Sales Coordination Call  47:51 - The Perfect Script to Bridge to a Sales Conversation  50:08 - The Power of Using Visual Aids (Pamphlets & Pictures)  51:02 - The Mindset You Need to Help Every Customer

    51 min
  5. How Taking Extreme Ownership Will Change Your Home Service Business

    JAN 26

    How Taking Extreme Ownership Will Change Your Home Service Business

    Taking full ownership of your mistakes is the only path to true success. Your income, your team's performance, and your customer's happiness all start with you. In episode 53 of The WOW Podcast features host Kevin Comerford, guests Ray Dias, Steve Coletta, and Isaiah Rubio to reveal how leaders in the home service industry build an unbreakable mindset. This episode explores the power of asking "what can I do?" instead of placing blame, a simple shift that creates incredible results. This is a compilation video from multiple podcasts. Watch each of the full length interviews below (in order of appearance): 1 - Ep. 14 ft. Ray Dias: https://youtu.be/HOTh25aCv0s?si=ULMQplDy9eHiiSnX 2 - Ep. 10 ft. Steve Coletta: https://youtu.be/HgsoBaot7X8?si=PuPl98S54ohI9HSS 3 - Ep. 14 ft. Ray Dias: https://youtu.be/HOTh25aCv0s?si=ULMQplDy9eHiiSnX 4 - Ep. 31 ft. Isaiah Rubio: https://youtu.be/jrgknD8_dmE?si=K4Or_QxlcwQbguhT  Subscribe to the WOW Podcast: Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657 🔧  Wrench Group: https://www.wrenchgroup.com 🔧 Wrench IG: https://www.instagram.com/wrenchgroup 🔧 Wrench FB: https://www.facebook.com/wrenchgroup 🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup Chapters: 0:00 - The Unbreakable Mindset of a Top Leader  1:12 - Why a Crying Baby on a Plane is Your Fault (The Tony Robbins Mindset)  3:24 - The Leadership Paradox: Why You Must Take All the Blame & Give All the Credit  5:10 - How to Get Everything You Want in Life (The Zig Ziglar Method)  7:00 - Unbreakable: How to Close a Sale After Falling Off a Roof  8:16 - What Is The Motivation Driving a Top Performer?  9:49 - Are You Asking the Right Questions? (QBQ: What vs. Why)  12:14 - A Lesson in Ownership from a High School Baseball Game  17:05 - If It's Meant to Be, It's Up to Me: Taking Full Responsibility  18:39 - Who Is Truly in Charge of Your Company's Culture?  19:24 - The Mindset You Need to Live By "It's Up To Me"  22:30 - How to Practice Extreme Ownership in Your Daily Life  25:42 - Is It Time to Go All-In or Find a New Path?  27:02 - The #1 Mistake Salespeople Make (And How to Fix It)  29:14 - How to Explain Complex Topics to Any Customer (Simple Analogies)  31:41 - How Do You Stay Motivated After Finishing #1?  33:01 - How Top Earners Review Their Performance for Growth  34:43 - What Is Extreme Ownership? A Deep Dive  35:55 - Where Does True Ownership Come From?

    36 min
  6. How This HVAC Company Made $1M in Only 50 Days

    JAN 19

    How This HVAC Company Made $1M in Only 50 Days

    This HVAC company generated over one million dollars in only 50 days by following a simple set of rules from a podcast episode. You will see how a team that was down 10 percent changed their mindset and began to win.In episode 52 of The Wisdom of Wrench podcast, host Kevin Comerford and guest Mark Stewart break down a massive case study. They talk about why 15 percent growth is the only goal that matters. You will learn about the "studcast" from Allen Smith ( https://youtu.be/mV_ymvTNoxc?si=wilwUOhF1kqSbOeZ ) formed their training, culture and helped them generate over $1M in just 50 days. Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧 Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - How to Jumpstart Your Sales Engine: A Case Study 1:22 - The 50-Day Sales Transformation Results 2:15 - Why 15% Growth is the Only Acceptable Standard 3:00 - Enterprise Rental Car: The Secret to Scalable Growth 5:06 - How to Grow Your Home Service Business by 15% 6:11 - The Lead Generation vs. Sales Performance Formula 7:50 - HVAC Sales Data: Reversing a 10% Downturn 9:11 - Achieving 14.8% Total Company Growth in 50 Days 10:04 - Is Marketing Responsible for Your Low Sales? 11:32 - 4 Pillars of a Successful Sales Turnaround 13:13 - How to Set the Tone for Company-Wide Growth 14:32 - Back to Basics: The Allan Smith "Studcast" Method 15:37 - What Does "Act Like a Boss" Mean in Sales? 16:52 - The "Circle Up" Drill: Mentally Preparing for Calls 18:10 - How to Master the Art of Note-Taking 19:00 - The Secret to Getting Clients to "Walk With You" 19:35 - Should You Take Customers into the Crawl Space? 20:24 - Million Dollar Results: Analyzing the Data 21:27 - How to Use Accountability Partners Effectively 22:41 - The "No Fluff" Rule for Sales Professionals 24:32 - Simplifying the "Run the Play" Sales Process 26:32 - Why You Shouldn't Rely on Weather for HVAC Sales 27:26 - Mindset vs. Process: Which Drives More Success? 28:18 - LFG: Planning for a Bigger Future

    29 min
  7. The #1 Rule to Jumpstart Your HVAC Sales Engine (It's Not What You Think)

    JAN 12

    The #1 Rule to Jumpstart Your HVAC Sales Engine (It's Not What You Think)

    Driving revenue isn't the key to jumpstarting your sales engine. The secret to massive growth in the home service business is a simple rule most leaders ignore. In episode 51 of The Wisdom of Wrench, host Kevin Comerford welcomes sales driver Mark Stewart to reveal this powerful principle. Mark explains why focusing on client satisfaction over everything else is the ultimate strategy to boost your sales. He shares his proven blueprint for building a winning team culture in the HVAC and electrical trades. Discover Mark’s tough interview process for hiring committed technicians and salespeople who are built to last. Learn how he coaches his team, handles underperforming reps, and keeps his top people motivated. If you want to build a sales team that consistently wins, you need to watch this episode. Subscribe to the WOW Podcast: Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657 🔧  Wrench Group: https://www.wrenchgroup.com 🔧 Wrench IG: https://www.instagram.com/wrenchgroup 🔧 Wrench FB: https://www.facebook.com/wrenchgroup 🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup Chapters: 0:00 - What Is the TRUE Foundation of a Home Service Business?  1:23 - Introducing a G.O.A.T. of Home Service Sales  4:02 - Mark Stewart’s Journey: From Rental Cars to a $120M+ Business  7:37 - Why You MUST Hire Managers From Outside Your Industry  9:54 - The Mindset You Need to See Explosive Business Growth  12:43 - The #1 Most Important Metric for Driving Sales Revenue  15:36 - Is "People Over Process" the Right Way to Lead a Team?  17:46 - The "4th C" Every Salesperson Needs to Be a Champion  19:17 - How to Identify a Committed "A-Player" in an Interview  20:56 - The Correct Way to Interview: Always Be The Buyer, Not The Seller  22:20 - A Trick Question to Test a Candidate's Core Values  23:18 - "Green Flags" to Look For When Hiring Salespeople  25:21 - The Biggest Red Flags to Watch For in an Interview  26:55 - Why You MUST Make Candidates Uncomfortable in an Interview  32:22 - The Critical First Step Before You Can Challenge Your Team  35:25 - How to Know When Your Employee is Struggling (And What to Do)  36:15 - A Manager's Secret Weapon for Building Loyal Teams  39:42 - How to Coach an Employee Without Pushing Them Away  42:13 - The #1 Mistake Salespeople Make (Are They on Their Own Plan?)  43:38 - The "Work of the Devil" That Kills a Salesperson's Momentum  48:22 - The Simple Truth About Success That Most People Forget  50:19 - How to Pull Your Team Out of a Losing Habit  56:15 - How to Run a Sales Meeting That Creates Peer Accountability  1:01:34 - Why You Should Let Your Top Salespeople Brag  1:03:47 - How to Handle a Salesperson on Their "Own F-ing Plan" (OFP)  1:05:41 - The 3 "Negative" Traits of Every Great Salesperson  1:09:10 - How to Manage High-Expectation vs. Low-Expectation Employees  1:12:01 - Final Thoughts: How to Make Your Future Bigger Than Your Past

    1h 13m
  8. How This HVAC Tech Earns $300,000 a Year (Without a 4-Year Degree)

    JAN 5

    How This HVAC Tech Earns $300,000 a Year (Without a 4-Year Degree)

    A $300,000 income in HVAC is not a myth. This episode proves it's possible for any technician to achieve incredible success without a four-year degree. In episode 50 of The Wisdom of Wrench Podcast, host Kevin Comerford sits down with Service Champion's very own, David Urrutia, a top-performing technician who went from having no HVAC experience to becoming the #1 tech in lead generation revenue. David shares the story of how his sales results skyrocketed once his technical competence grew, and he reveals the simple communication habits that build unbreakable client trust. You will see the exact process he uses on every call, from asking the right questions to bridging the conversation to a replacement without ever feeling like a pushy salesperson. This is the real story of how genuine customer service and a commitment to your craft can lead to exceptional earnings and a better life for your family. Subscribe to the WOW Podcast: Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLg Apple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657 🔧  Wrench Group: https://www.wrenchgroup.com 🔧 Wrench IG: https://www.instagram.com/wrenchgroup 🔧 Wrench FB: https://www.facebook.com/wrenchgroup 🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup Chapters: 0:00 - Can an HVAC Tech Really Make $300,000 a Year?  0:51 - Meet the #1 Technician in Lead Generation Revenue  2:40 - How a Shy Kid Became a Top-Performing Technician  5:59 - How to Get an HVAC Job With No Experience  8:09 - A Top Technician's Family Life & Motivation  10:16 - The Person Who Pushed Me to Succeed  11:50 - The Moment My Sales Results Skyrocketed  15:25 - How to Build Technical Competence From Scratch  17:26 - Is a Technician a Sales Role or a Technical Role?  18:36 - The #1 Mistake That Makes Customers Feel "Sold To"  21:07 - The 3 C's of a Successful Technician: Competence, Confidence, Control  23:32 - A Top Tech's Exact Process on a Maintenance Call  25:26 - The One Question to Ask Every Single Customer  28:31 - Why You Must Give More to Get More  30:18 - The World-Class Habit of a #1 Technician  33:05 - How to Build Unbreakable Trust with a Client's Family  35:23 - How to Bridge the Conversation to a System Replacement  38:54 - How to Prepare a Client for the Sales Coordinator Call  44:19 - Why You Must Personally Follow Up on Every Lead  47:48 - Is a $300k+ Income Possible Without a 4-Year Degree?  51:32 - The Power of a Supportive Team Culture  54:41 - Key Takeaways: David Urrutia's Success Formula  59:40 - How to Make Your Future Bigger Than Your Past

    1h 1m
5
out of 5
20 Ratings

About

The Wisdom of Wrench (WOW) is Wrench Group's home services podcast, hosted by Kevin Comerford. Each week, we feature powerful conversations with the G.O.A.T.s of Wrench Group—leaders driving excellence and innovation. From career-defining moments to game-changing insights, these stories will inspire, motivate, and entertain. Wrench Group and its local brands specialize in HVAC, plumbing, electrical, and related services serving millions of customers across the United States.

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