Torch Talk

Lindsey Chupp

Torch Talk is the podcast for bold local leaders. Each week, we sit down with entrepreneurs, experts, and change makers to talk strategy, leadership, marketing, and what it really takes to grow a business today. Honest insights. No fluff. Real stories.

  1. DEC 23

    Converting a Christmas Hater

    In this special Christmas edition of Torch Talk, Lindsey gathers members of the Fierce Creative Solutions team, Ash, Taylor, and Ashley, for a hilarious, cozy, and surprising conversation about all things Christmas. This episode involves decorating timelines to favorite movies, childhood nostalgia, chaotic work parties, and one teammate who isn’t fully sold on Christmas. Listen as they dive into their holiday traditions, including November-1st decorating, Christmas Eve rituals, red-and-green snack nights, and the universal struggle of managing December’s overloaded calendar. Lindsey shares how Christmas changed for her once she became a parent, while Taylor and Ash defend their Christmas-crazy tendencies. Meanwhile, Ashley explains her very specific rules for when Christmas music is allowed and why she refuses to join the early-decorating movement. The team also swaps stories about past work Christmas parties, gift-giving hits and misses, and what employees actually appreciate most from employers during the holidays. In this episode, you’ll hear: • Why Christmas means something different for each person on the team • The debate over when Christmas decorating should officially begin • Holiday tradition ideas, from nostalgic to brand-new • Stories of memorable workplace Christmas parties, fun and uncomfortable alike • What employees genuinely value at the end of the year • The challenge to convert Ashley into a true Christmas lover Equal parts heartwarming and hilarious, this episode captures the joy, chaos, and connection that make the holidays meaningful, at work and at home.

    26 min
  2. DEC 2

    The Fierce Team Takeover

    In this special takeover episode of Torch Talk, Julia Kooser, Fierce's Director of Client Success, steps in for Lindsey and takes listeners inside the departments that power Fierce Creative Solutions. This episode reveals the real conversations, collaboration, and problem-solving that happen behind the scenes every day, from digital strategy and SEO to copywriting, creative production, project management, and operations. Julia sits down with team members across Fierce, Ash, Ashley, Vinny, Garrett, Lainey, and Rachel, to talk about what client success really looks like. They discuss adapting campaigns based on CRM feedback, creating authentic content, navigating on-site client training, setting expectations, managing deadlines, and how each department works together to support the client experience from start to finish. In this episode, you’ll hear: • How digital, creative, and content teams translate client goals into measurable results • Why on-site visits create better understanding, stronger relationships, and more authentic content • How project management keeps timelines, communication, and deliverables aligned • The role of operations in building systems, hiring well, and maintaining the Fierce culture • Real examples of collaboration, healthy tension, and continuous improvement This candid, team-driven episode showcases the heartbeat of Fierce: clear communication, shared purpose, and a unified commitment to client success.

    44 min

About

Torch Talk is the podcast for bold local leaders. Each week, we sit down with entrepreneurs, experts, and change makers to talk strategy, leadership, marketing, and what it really takes to grow a business today. Honest insights. No fluff. Real stories.