Real Estate Unscripted

Darryl Davis

Live, unfiltered interviews with real estate’s top voices. Hosted by Darryl Davis. No scripts, just real talk—and real Q&A.

Episodes

  1. 12/19/2025

    Inside One of CENTURY 21’s Top Firms in the World with Todd Hetherington & Jason Carrier

    In this episode of Real Estate Unscripted, Darryl Davis sits down with Todd Hetherington and Jason Carrier of CENTURY 21 New Millennium to unpack what it truly takes to build a profitable, resilient real estate brokerage in today’s rapidly changing market. Todd, founder and CEO, and Jason, president, share nearly four decades of leadership lessons - from navigating shrinking margins and industry lawsuits to building multiple revenue streams, embracing AI, and creating a culture where agents and leaders thrive. This is a candid, no-fluff conversation about:  Why brokerages can’t survive on commission splits alone How to decide which ancillary services to bring in-house The real role of AI in compliance, contracts, and lead generation Why training must continue well beyond an agent’s first year The leadership mistakes that quietly kill organizations How agents can protect their value in a post-settlement market Whether you’re a broker-owner, team leader, or agent who wants to think like a CEO, this episode delivers real-world strategy, hard-earned wisdom, and practical insights you can apply immediately. Subscribe for more Real Estate Unscripted conversations ⏱️ Timestamps / Chapters 00:00 – Welcome to Real Estate Unscripted 02:30 – Introducing Todd Hetherington & Jason Carrier 04:30 – CENTURY 21 New Millennium’s growth across multiple states 06:00 – Todd’s founding principles: fun, fairness, and the “harder right” 09:00 – Why every agent should think like a business owner 11:00 – Jason’s leadership transition & getting out of the “ivory tower” 14:00 – Listening vs. leading: why visibility matters 16:00 – Building a full-service brokerage: mortgage, title & relocation 19:00 – Which ancillary services brokerages should add first 22:00 – Why profitability matters more than volume or bragging rights 25:00 – The danger of relying only on commission splits 28:00 – AI in real estate: compliance, contracts, and efficiency 32:00 – How AI is outperforming traditional transaction coordination 35:00 – Using AI without losing authenticity or relationships 38:00 – Training agents at every stage of their career 41:00 – FIRE & Inferno: building agents from 6 to 21+ transactions 44:00 – Why accountability drives real growth 47:00 – Lawsuits, compliance risks, and protecting the brokerage 51:00 – Zillow, data ownership, and the future of lead capture 55:00 – Buyer representation, value, and commission clarity 58:00 – The #1 metric leadership watches: average commission per side 01:01:00 – Leadership mistakes to stop making immediately 01:03:00 – Culture, language, and why naming things matters 01:05:00 – Book recommendation: Leaders Eat Last by Simon Sinek 01:07:00 – Final thoughts on the future of real estate leadership

    1h 8m

About

Live, unfiltered interviews with real estate’s top voices. Hosted by Darryl Davis. No scripts, just real talk—and real Q&A.