Unfiltered by PropertyManagement.com

Dylan Scroggins & Matt Speer
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Unfiltered: A PropertyManagement.com Podcast delivers candid conversations and data-driven insights for property managers, investors, and vendors. Hosted by Matt Speer, founder of PropertyManagement.com, and Dylan Scroggins, an industry leader at the Kalmar Group, the show cuts through the noise with unfiltered stories and strategies that shape the future of property management. PropertyManagement.com - https://propertymanagement.com/ Kalmar Group - https://thekalmargroup.com/property-management

  1. 6h ago

    Why Operations Will Define the Future of Property Management | Matt Nicklin

    In this episode of Unfiltered, Dylan Scroggins talks with Matt Nicklin, Founder and Managing Broker at One Source Real Estate, about growing a property management company to around 200 doors through a combination of organic growth, acquisitions, and strong operations. Matt shares how he went from a background in technology to property management, why acquiring smaller operators can be an effective growth strategy, and what he looks for when taking over another company's book of business. He also discusses the importance of building the right team, putting people in the right seats, and knowing when an operator needs to stop doing everything themselves. They also discuss the changing property management market, the decline of traditional "intentional investors," the rise of accidental landlords, and why operators need to adapt their ideal customer profile as market conditions change.   Links Matt  on LinkedIn - /  Matt Nicklin | LinkedIn  Dylan on LinkedIn -  /  Dylan Scroggins | LinkedIn  PropertyManagement.com -  https://propertymanagement.com/  The Kalmar Group -  https://thekalmargroup.com/pm   Subscribe to PropertyManagement.com's weekly Newsletter: https://propertymanagement-com.kit.com/subscribe-to-newsletter  Chapters   00:01 — Introducing Matt Nicklin and One Source Real Estate 01:41 — Growing a 200-door property management business 03:25 — Building the right team and hiring for fit 05:37 — Acquisitions as a growth strategy 08:43 — From tech to property management 09:23 — AI tools improving leasing and operations 12:43 — The path from 200 to 300 doors 13:53 — Shifting from investors to accidental landlords 17:42 — What excites—and concerns—Matt about the industry 24:18 — How property management changes you as a leader   Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. Always perform your own due diligence before making any financial or business decisions.

  2. 6d ago

    Long-Term & Short-Term Property Management: Two Completely Different Businesses | Declan McGonigal

    In this episode of Unfiltered, Dylan Scroggins talks with Declan McGonigal, CEO of myBeach Vacation Rentals in Myrtle Beach, South Carolina, about building a property management business across both the long-term and short-term rental markets. Declan shares how he got into property management, grew his vacation rental portfolio from just a handful of properties to more than 80, and later acquired a long-term management company that now manages around 285 properties. He explains why the two sides of the business operate with completely different teams, technology, and day-to-day demands. They also dive into the realities of running a highly seasonal short-term rental market, the challenges of relying on platforms like Airbnb, and why property managers need to turn platform guests into direct customers. Declan breaks down when short-term rentals can be a strong revenue opportunity, when the investment may not be worth it, and what owners need to consider before converting a property. The conversation also explores AI, including where Declan is already seeing meaningful results, why short-term rentals are harder to automate, and why chasing every new AI tool can become a distraction from the biggest bottleneck in your business.   Links Declan on LinkedIn - /  Declan McGonigal | LinkedIn  Dylan on LinkedIn -  /  Dylan Scroggins | LinkedIn  Matt on LinkedIn -  / Matt Speer | LinkedIn  PropertyManagement.com -  https://propertymanagement.com/  The Kalmar Group -  https://thekalmargroup.com/pm   Subscribe to PropertyManagement.com's weekly Newsletter: https://propertymanagement-com.kit.com/subscribe-to-newsletter  Chapters   01:50–03:58 — From Engineering to 80+ Vacation Rentals 05:34–06:35 — The Airbnb Dependency Problem 07:16–09:14 — Why Airbnb and Zillow Want to Own the Customer 09:43–12:14 — Short-Term vs. Long-Term: Two Different Ball Games 12:33–13:16 — Why Property Managers Love College Guests 19:09–20:59 — When a $1.5M Property Isn't Worth Going Short-Term 22:42–24:23 — Why AI Is Easier to Implement in Long-Term Rentals 25:00–26:09 — AI Can Be a Great Distraction 26:57–30:36 — How Property Management Changed Declan 32:18–32:36 — The Future of Property Management: "Disrupted"   Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. Always perform your own due diligence before making any financial or business decisions.

  3. Sep 23

    Why Property Management Is Really About People | Katie Linkous

    In this episode of Unfiltered, Dylan Scroggins talks with Katie Linkous, President of Freedom Investment Group, about building a multi-company real estate business while keeping people at the center of property management. Katie shares her journey from working as an ICU nurse to becoming a real estate investor and leader of five companies. They dive into how Freedom Investment Group has built a business around property management, construction, brokerage, and nonprofit housing initiatives, including their work providing housing for people facing barriers to traditional housing. Katie also shares how her team approaches accountability, company culture, and creating a better experience for owners, tenants, and employees. The conversation also explores AI and technology, including how Freedom Investment Group uses tools like Claude and Rent Engine to increase capacity and give their team more time to focus on the "people things." Katie discusses the changing property management landscape, the importance of proving the value of professional management, and why she sees the future of the industry as an opportunity.   Links Katie on LinkedIn - /  Katie Linkous | LinkedIn  Dylan on LinkedIn -  /  Dylan Scroggins | LinkedIn  PropertyManagement.com -  https://propertymanagement.com/  The Kalmar Group -  https://thekalmargroup.com/pm   Subscribe to PropertyManagement.com's weekly Newsletter: https://propertymanagement-com.kit.com/subscribe-to-newsletter    Chapters   0:00 — Why property management can change people's lives 2:16 — Family, parenting, and working together 5:05 — Building a business across property management, construction, and housing 9:01 — The nonprofit's housing mission and flexible management approach 12:37 — From intensive-care nursing to real estate entrepreneurship 17:09 — Putting people at the center of property management 21:36 — Creating a workplace culture built on accountability and care 25:59 — Using AI and technology to free teams up for human work 31:02 — Where the property-management industry is headed 34:21 — How the work has deepened Katie's empathy   Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. Always perform your own due diligence before making any financial or business decisions.

  4. Sep 16

    Your Business Will Never Outgrow Your Capacity to Run It | Tony Cline

    In this episode of Unfiltered, Dylan Scroggins is joined by Tony Cline, founder of Onyx Property Management Coaching, to talk about the lessons he's learned from building, scaling, and eventually selling a multi-state property management company. Tony shares how he went from managing roughly 30 doors to building a 330-door portfolio, expanding into six states, and navigating the challenges that come with growth, acquisitions, and leadership. He also draws on his experience as an ultra-runner to explain resilience, getting comfortable with discomfort, and pushing beyond the limits you put on yourself. They also dive into AI, founder bottlenecks, delegation, client selection, and what it really takes to build a business that can operate without the owner being involved in every decision.   Links Tony on LinkedIn - /  Tony Cline | LinkedIn  Dylan on LinkedIn -  /  Dylan Scroggins | LinkedIn  PropertyManagement.com -  https://propertymanagement.com/  The Kalmar Group -  https://thekalmargroup.com/pm   Subscribe to PropertyManagement.com's weekly Newsletter: https://propertymanagement-com.kit.com/subscribe-to-newsletter    Chapters   00:00 – From Property Management to Ultra Running 03:15 – How Tony Got Into Property Management 06:40 – Building Systems Around 30+ Doors 10:35 – Knowing Which Clients You Should Work With 14:20 – The Reality of Growing Through Acquisitions 18:05 – How AI Will Change Property Management 22:00 – The Founder as the Biggest Bottleneck 25:00 – Stop Being the Genius, Become the Conductor 28:43 – Your Business Will Never Outgrow Your Capacity 31:30 – The Championship Formula for Scaling a PM Business   Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. Always perform your own due diligence before making any financial or business decisions.

  5. Sep 9

    The Surprising Growth From a Trailer to 1,000 Doors: A Property Management Success Story | Thomas Perfect

    In this episode, Dylan Scroggins is joined by Thomas Perfect, CEO of Uplift Property Management, to discuss his journey from running a 75-unit operation out of a small trailer to scaling the business to more than 1,000 doors. Tommy shares the leadership lessons that shaped his growth, the importance of building trust within a team, and how strategic staffing and performance-based equity helped create a culture focused on long-term success. They also explore the role of technology and AI in the future of property management, why thoughtful adoption matters more than chasing every new tool, and how trust and communication are becoming increasingly important in a rapidly changing industry. Tommy offers practical insights into building a resilient business, attracting top talent, and preparing property management companies for the next wave of industry disruption. Links Thomas on LinkedIn - / Thomas Perfect | LinkedIn Dylan on LinkedIn - / Dylan Scroggins | LinkedIn PropertyManagement.com - https://propertymanagement.com/ The Kalmar Group - https://thekalmargroup.com/pm Subscribe to PropertyManagement.com's weekly Newsletter: https://propertymanagement-com.kit.com/subscribe-to-newsletter Chapters 00:01 — Intro to Tommy Perfect and Uplift Property Management 02:39 — How Tommy got started in property management 03:40 — Growing Uplift from a trailer to 1,000+ units 04:46 — The surprising story of how Tommy got hired 06:54 — Rapid growth from 75 to 550 doors overnight 09:24 — Staffing through explosive company growth 11:48 — The path from employee to 50% owner 13:23 — EOS, delegation, and Tommy's role as visionary 16:21 — AI, vibe coding, and guardrails for the future 22:09 — Generational change, trust, and why the market is shifting Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. Always perform your own due diligence before making any financial or business decisions.

  6. Sep 2

    The Leadership System That Runs Two Property Management Markets at Once | Mo A. Hashem

    In this episode of Unfiltered, Dylan Scroggins talks with Mo Hashem, Visionary of Flat Fee Landlord, about what it takes to build and scale a property management company across multiple markets. Mo shares how Flat Fee Landlord grew from Northern Virginia into the Texas Triangle, why Texas became a key market for the company, and how people, processes, EOS, and remote leadership have helped the business manage 600+ units across two regions. The conversation also dives into some of the biggest questions facing property management today: AI, private equity, changing market conditions, and the risk of turning property management into a commodity. Mo explains where AI is already changing the way his team operates, why some roles no longer need to be replaced, and why he believes the companies that succeed will be the ones that continue creating real value for their clients.   Links Mo on LinkedIn - /  Mo A. Hashem| LinkedIn  Dylan on LinkedIn -  /  Dylan Scroggins | LinkedIn  PropertyManagement.com -  https://propertymanagement.com/  The Kalmar Group -  https://thekalmargroup.com/pm   Subscribe to PropertyManagement.com's weekly Newsletter: https://propertymanagement-com.kit.com/subscribe-to-newsletter    Chapters   03:00 — Building Flat Fee Landlord 06:00 — Why Texas? 09:00 — Scaling Across Markets 11:30 — People, Processes & Remote Leadership 14:30 — The EOS Structure 16:30 — The Current Houston Market 18:11 — AI, VC/PE & the Future of PM 22:04  — AI Becoming a Commodity 25:00 — Building a Generational Business 28:00 — Lessons From 15 Years in Property Management   Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. Always perform your own due diligence before making any financial or business decisions.

  7. Aug 26

    The Acquisition Strategist's Playbook: Winning More Business in Property Management | Stacey Salyer

    In this episode of Unfiltered, Dylan Scroggins is joined by Stacey Salyer, an acquisition strategist from Bellingham, Washington, to discuss the strategies behind successful growth and acquisitions in property management. Drawing from her experience and industry insights, Stacey shares how operators can approach acquisitions more strategically and build stronger businesses through intentional growth. They explore the role of relationships, acquisition strategy, and industry knowledge in creating opportunities for property management companies. Stacey also shares insights into what operators should consider when evaluating growth opportunities and how having the right strategy can make the difference between simply growing and building a stronger, more sustainable business. This conversation offers practical insights for property management owners and operators looking to better understand acquisitions, identify opportunities, and approach growth with a more strategic mindset. If you're thinking about expanding your property management business or simply want to better understand the acquisition side of the industry, this episode is worth a listen.   Links Stacey on LinkedIn - /  Stacey Salyer| LinkedIn  Dylan on LinkedIn -  /  Dylan Scroggins | LinkedIn  Matt on LinkedIn -  / Matt Speer | LinkedIn  PropertyManagement.com -  https://propertymanagement.com/  The Kalmar Group -  https://thekalmargroup.com/pm   Subscribe to PropertyManagement.com's weekly Newsletter: https://propertymanagement-com.kit.com/subscribe-to-newsletter    Chapters   0:53 — Stacy's origin story in property management 1:51 — Buying 370 doors at the start of COVID 3:58 — Growing from 200 to over 500 doors overnight 7:48 — Why acquisitions are heating up right now 8:05 — AI's impact on smaller PM companies 11:17 — The hot take: 100–300 door owners may be at risk 13:20 — How Stacy teaches people to build an acquisition engine 19:55 — The biggest mental hurdle: fear of buying 26:25 — How sellers should prepare 12–24 months out 35:16 — Favorite tools, podcasts, and the future of PM   Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. Always perform your own due diligence before making any financial or business decisions.

  8. Aug 19

    Stop Chasing Doors: A Different Way to Scale Property Management | Stephen Glover

    In this episode of Unfiltered, Dylan Scroggins sits down with Stephen Glover, CEO, owner, and principal broker of Peak Property Management, to discuss why growing a property management company isn't always about adding more doors. With nearly 1,500 rental units and a 45-person team, Stephen shares how turning down more than 4,000 units helped Peak protect its service, culture, and long-term growth. They explore how Peak built a boutique brand around selectivity, trust, and strong relationships, along with the leadership systems that keep a growing team aligned. Stephen also shares how EOS, intentional hiring, and a focus on creating better "experiences" instead of simply following processes have shaped the company's approach to tenants, owners, and vendors. From building a strong investor community in Richmond to navigating acquisitions and developing future leaders, this conversation offers practical insights for property management owners looking to grow without sacrificing the people and culture behind the business.   Links Stephen on LinkedIn - /  Stephen Glover | LinkedIn  Dylan on LinkedIn -  /  Dylan Scroggins | LinkedIn  PropertyManagement.com -  https://propertymanagement.com/  The Kalmar Group -  https://thekalmargroup.com/pm   Subscribe to PropertyManagement.com's weekly Newsletter: https://propertymanagement-com.kit.com/subscribe-to-newsletter    Chapters 2:36 — His background in fitness and special operations team-building 3:25 — How he got offered a partnership and became an owner 5:37 — Turning down thousands of units to protect growth quality 6:32 — Why selective growth helped them build a strong reputation 8:38 — Building a product that everyone wants, but not everyone can have 12:45 — Brand, quality merch, and why they don't want to look cheap 21:40 — Leadership development and why building the right team was survival 31:59 — Reframing processes as "experiences" instead of just workflows 35:29 — The biggest opportunity and risk: AI in property management   Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. Always perform your own due diligence before making any financial or business decisions.

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Unfiltered: A PropertyManagement.com Podcast delivers candid conversations and data-driven insights for property managers, investors, and vendors. Hosted by Matt Speer, founder of PropertyManagement.com, and Dylan Scroggins, an industry leader at the Kalmar Group, the show cuts through the noise with unfiltered stories and strategies that shape the future of property management. PropertyManagement.com - https://propertymanagement.com/ Kalmar Group - https://thekalmargroup.com/property-management

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