Working On It

Brad Staines

What if growing your business didn’t mean sacrificing your time, your health, or your freedom?  Working On It is the podcast for service-based founders who want to scale without burning out. Each episode brings you honest conversations with experts, operators, and mentors - the same kind of people who’ve helped shape successful businesses from the inside out. We dive into the systems, strategies, and habits that drive performance - and show you how to build a company that works without you always having to be there. It’s about clarity, leadership, and reclaiming control - of your time, your team, and your next chapter.  If you're focused on building a business that runs without you - and a life that works because of you - then you're in the right place

  1. 1d ago

    From a VAT Fine to £1M: Ben King on Failed Partnerships and Finding His Brand

    Brad sits down with Ben King, founder of King's Window Cleaning, who built a £1 million window cleaning empire after surviving a VAT fraud fine, a failed partnership with his best friend, and a mental breakdown that nearly ended everything. From starting with £5 petrol money and a battered Fiesta to building a systemised operation with 10 vans and a team that runs without him, Ben shares the raw reality of what it takes to rebuild after hitting rock bottom. Discover why Ben refused to call himself a million pound business owner until his round value hit the magic number, how watching The Founder changed the way he built his business, and why he spent years growing on emotion before finally learning the numbers that unlocked explosive growth. This is a masterclass in resilience, branding, systemisation, and building a business that works without you being on the tools. KEY TAKEAWAYS Partnerships Can Destroy Friendships: Ben and his best mate ran multiple businesses together, but their different mindsets and work styles tore the friendship apart. Money changes everything. They've since rekindled the relationship, but the lesson is clear: partnerships are high risk, especially with people you're close to. VAT Fraud Will Catch Up With You: Ben tried to run multiple businesses under the VAT threshold to avoid registration. He got caught, fined, and had to merge everything into one company. Trying to game the system always backfires. Pay your dues and build properly from the start. Mental Health Matters More Than Business: Ben hit rock bottom in 2019, walking his dog and imagining himself hanging from a tree. He shut down React Property Solutions, took a holiday, and came back with a new vision: King's Window Cleaning. Sometimes you have to burn it all down to rebuild stronger. Branding Is Your Competitive Advantage: Ben went through multiple brand changes before landing on King's Window Cleaning. The branding became so strong that other window cleaners told him it was the best they'd ever seen. All those iterations weren't wasted, they were the process that led to something great. Systemise Like McDonald's, Not Like a Solo Operator: Reading The E-Myth and watching The Founder changed everything for Ben. He realised he needed to build a copy and paste system where every van, every round, and every team member was identical. That's how you scale without chaos. Grow One Van at a Time: From 2020 onwards, Ben grew one van per year until this year, when he added four. Controlled growth with systems in place beats chaotic expansion every time. Know your numbers, know your capacity, and scale with intention. Don't Celebrate Until You Cross the Finish Line: Ben won't call himself a million pound business owner until his window cleaning round value hits £1 million, not just turnover. He also learned the hard way that slowing down before the goal costs you. Aim higher than your target so you land where you want to be. HOST BIO Brad Staines is a founder in the thick of it, but by design, not by default. As the face of Aquamark Cleaning, he's built a multi million pound operation with 30+ team members, strong systems, and a culture that gives people space to grow. He's still involved in the business a couple of days a week, but only doing the parts he genuinely enjoys: building relationships, growing the brand, spending time with the team, and spotting new opportunities. The day to day grind? That's been handed over to a structure that runs without constant firefighting. Brad's also found his rhythm outside of business, with a deep commitment to physical and mental training. Whether it's strength work, early morning runs, or cold plunges, he's a believer that how you show up for yourself shapes how you show up as a leader. Working On It is where he brings it

    From a VAT Fine to £1M: Ben King on Failed Partnerships and Finding His Brand
  2. Oct 21

    3x Your Prices Upselling "Experiences" & Increase Valuation Before sell, Get High Quality Employees

    James Ashford shares powerful lessons on sales psychology, emotional control & What Should You Do 18–24 Months Before Selling Your Business? Get business help from me personally: https://bradstaines.com/ We Covered: ↳ How to 3x Your Prices Upselling "Experiences", handle price objections, build customer certainty, and increase sales without lowering your prices ↳ How to Increase Valuation Before sell & Get High Quality Employees ↳ How to overcome business failure, build a strong team culture, and turn setbacks into opportunities for growth You are going to learn: Chapters 00:00:00 How to Build a Business That Grows Without the Owner 00:00:19 Why “It’s Too Expensive” Is Rarely About Money 00:02:54 How to Build a Company Culture That Gets the Best Out of Your Staff 00:03:31 Staff Lost £125K: How Should a Business Owner React? 00:05:05 The Skill of Turning Complex Business Problems Into Simple Solutions 00:06:16 Competitors Were About to Take 25% of His Market: What Did He Do? 00:07:41 How a New Product Turned a Business Crisis Into £10K More Revenue Per Month 00:09:31 The More Things You Need to Be Happy, the Harder Happiness Becomes 00:13:22 How to Win More Sales When Customers Are Cutting Costs 00:15:56 Stop Discounting: The Real Reason Customers Say Your Service Is Too Expensive 00:18:06 The Sales Question That Reveals Hidden Objections Before You Discount 00:18:42 How to Turn a Price Objection Into a More Profitable Deal 00:19:34 The Question That Uncovers the Real Reason a Customer Won’t Buy 00:19:55 How to Discover What Your Customer Is Actually Being Measured On 00:22:14 How Grant Cardone Turned a £50K Donation Request Into a £100K Deal 00:22:51 Stop Negotiating on Price Before You Understand What the Customer Wants 00:23:53 How to Sell a £1,200 Experience Instead of a £400 Hotel Room 00:25:06 How to Sell to Your Customer’s Personal Goals, Not Just Their Business 00:25:59 Why Customers Reject Your Price but Pay More for Something They Value 00:26:45 How to Upsell Your Existing Customers Without Competing on Price 00:30:09 AI Is Making Software Development Cheaper and More Accessible for Small Businesses 00:30:25 How AI Helped Build a Simple App to Solve a Real-Life Problem 00:35:15 How to Raise Customer Expectations Without Constantly Losing Their Trust 00:40:10 The Difference Between Selling a Service and Truly Serving Your Customers 00:45:15 Your Company Culture Is What Employees Say When You Leave the Room 00:50:23 Could Your Business Survive 3 Months Without You? 00:53:40 Why Most Company Core Values Are Too Vague to Change Employee Behaviour 00:54:22 The Core Value That Makes Employees Accountable for Their Actions 00:55:11 How to Turn “Wow Customer Experience” Into a Measurable Standard 00:56:19 Struggling to Hire Staff? Your Company Culture Could Be the Problem 00:56:49 How to Attract Employees Without Advertising Every Job 00:57:35 Why Paying Higher Wages Can Help You Attract Better Employees 00:58:03 AI Can Triple Your Output, but Only If You Have the Right People 00:59:44 How to Measure Customer Experience Instead of Just Assuming You’re the Best 01:00:14 What Does a World-Class Net Promoter Score Look Like? (78 Explained) 01:03:37 The Customer Feedback Question Most Businesses Are Too Afraid to Ask 01:04:10 Stop Asking This Question to Your Customer 01:04:27 The Better Customer Feedback Question That Helps You Improve Every Month 01:05:24 The Question That Reveals Why Your Best Employees Might Quit 01:06:55 Why Business Owners Should Compete Against Their Own Performance, Not Rivals 01:07:34 Customer Lifetime Value: The Numbers Every Business Owner Should Track 01:15:15 Selling a Business: Why Sharing the Exit Money With Your Team Was So Rewarding 01:20:26 Business Failure: What Happens When Your Company Goes Into Liquidation? 01:25:09 Rejected by His Local Business Community After Failure: How He Rebuilt His Reputation 01:28:48 Why Entrepreneurs Need to Ask for Help Instead of Solving Everything Alone 01:40:17 Why Stop at £10 Million? The Question That Challenged His Business Goals 01:42:38 Gary Vaynerchuk’s Advice on When to Sell Your Business 01:50:26 How to Build a Competitive Moat Around Your Business in the Age of AI 01:55:31 Does Manifestation Work? Why Visualizing Success Is Not Enough 02:00:03 You’re Always Selling: How to Apply Sales Psychology to Everyday Life 02:06:53 Stop Delaying Happiness Until You’re Successful: What Actually Matters in Life 02:10:31 Business Going Downhill? Stop Making Excuses and Take Responsibility Helpful? Hit The Like Button!

  3. Oct 21

    Selling Is Service: James Ashford on Closing Deals, Building Culture, and Exiting to Sage

    Brad sits down with James Ashford, founder of GoProposal, who built and sold a proposal software business to Sage for millions. From navigating business failures and personal guarantees to building a world class culture and creating a moat around his business, James shares the raw truth about what it takes to grow fast, exit big, and do it all without losing yourself in the process. Discover why selling is the highest skill you can develop, how to kill the founder in your business so it can grow without you, and why the best entrepreneurs focus on the space above the bar instead of just clearing it. This is a masterclass in building a business worth buying, creating assets that multiply your impact, and living a life where fitness, family, and fulfilment come first. KEY TAKEAWAYS Selling Is Service, Not Manipulation: Selling is helping someone make the right decision for them. It's an exchange of energy, enthusiasm, and passion. If you can't sell your service now, you won't be able to sell your business later. Master this skill above all others. Kill The Founder To Maximise Value: You don't want a business that runs without you. You want one that grows, solves problems, hires, fires, and innovates without you. The less the business depends on you, the more valuable it becomes to a buyer. Build A Moat Around Your Business: Make your business defensible by creating assets competitors can't replicate. James built a community, wrote books, produced video content, and created IP that could scale into new markets using AI. The harder it is to copy, the more it's worth. Shorten The Buyer's Roadmap: Don't just sell revenue or profit. Sell speed. If you can help a buyer achieve their goals faster than doing it themselves, you become infinitely more valuable. Show them the leverage, not just the numbers. Core Values Must Guide Behaviour: Culture isn't pool tables or pizza Fridays. It's firing your top performer if they violate your core values. James learned from the All Blacks: always do what you say you're going to do. Make your values clear, measurable, and non negotiable. BEST MOMENTS "When people say, I can't afford this, it's too expensive, it's rarely anything to do with money. It's normally to do with certainty." "You don't want a business that runs without you. You want a business that grows without you, that can solve problems without you, that can hire without you, fire without you." "The culture is not a pool table in the staff room, it's not pizzas on a Friday. You are going to be fired if you do not stick to our core values." "Where is the gift in this? If I can find the gift in that situation, I'm much more able to find the benefit of it." "No one's coming to save you. But that also means no one's coming to stop you either." "We don't experience life. We experience what we focus on and the meaning we give it." HOST BIO Brad Staines is a founder in the thick of it, but by design, not by default. As the face of Aquamark Cleaning, he's built a multi million pound operation with 30+ team members, strong systems, and a culture that gives people space to grow. He's still involved in the business a couple of days a week, but only doing the parts he genuinely enjoys: building relationships, growing the brand, spending time with the team, and spotting new opportunities. The day to day grind? That's been handed over to a structure that runs without constant firefighting. Brad's also found his rhythm outside of business, with a deep commitment to physical and mental training. Whether it's strength work, early morning runs, or cold plunges, he's a believer that how you show up for yourself shapes how you show up as a leader. Working On It is where he brings it all together: growth, grit, and getting better every week.

    Selling Is Service: James Ashford on Closing Deals, Building Culture, and Exiting to Sage
  4. Oct 14

    From £5 Petrol and a Battered Fiesta to Financial Freedom: Aaron Knightley on Escaping the 9-to-5

    Brad sits down with Aaron Knightley, a serial entrepreneur who became a father at 20 and turned workplace betrayal into the catalyst for building multiple successful businesses. From silently building his first venture while working a toxic 9 to 5, to launching logistics startup HODL and operational platform Exit Nine, Aaron shares the raw reality of what it takes to escape employment and create a life on your own terms. Discover why knowing your financial "North Star" matters more than chasing endless income, how Aaron survived on three to four hours of sleep for five years while replacing his salary, and why he now prioritises time with his son over every business opportunity. This is a masterclass in discipline, delayed gratification, and building a life where you potter about instead of constantly grinding for the next milestone. KEY TAKEAWAYS Know Your Financial North Star: Success isn't about earning more than the next person. It's about defining what "enough" looks like for you and working backwards from that number. Without clarity on your target, you'll keep moving goalposts and never feel satisfied. Keep Your Plans Quiet Until They're Real: Aaron didn't tell anyone at work he was building a business. He kept his head down, replaced his income in silence, and only resigned when he was ready. What they don't know, they can't destroy. Discipline Beats Motivation Every Time: Aaron slept three to four hours a night for five years, worked every weekend, drove battered cars, and lived on tight budgets. There were no shortcuts, just relentless consistency and sacrifice during the building phase. Time With Family Is Non Negotiable: Aaron now refuses to compromise on his son's football games or family time, even turning down lucrative brand deals if they clash. He learned early that there's no point building wealth if you miss the moments that matter. More Money Doesn't Equal More Happiness: Aaron knows people with far more wealth who are still lost, chasing the next milestone without ever feeling fulfilled. True freedom comes from knowing when enough is enough and enjoying the life you've built. BEST MOMENTS "What they don't know, they can't destroy." "I was embarrassed for a good two and a half years. I struggled to put five to six pounds of fuel in the car and we lived on the orange." "I slept on average three to four hours a night for five years. I made no excuses and I worked like a dog and it paid off." "I don't do a lot now. That's the God's honest truth. I potter about my house. I go to the gym twice a day. We do what we want." "I have friends that have far more money than me, but they're not happier. They don't know what they want. They're still lost with purpose." "I don't want to get to a point in my life where I look back and think, I should have just gone on that holiday. I should have spent more time with my parents." HOST BIO Brad Staines is a founder in the thick of it, but by design, not by default. As the face of Aquamark Cleaning, he's built a multi-million-pound operation with 30+ team members, strong systems, and a culture that gives people space to grow. He's still involved in the business a couple of days a week, but only doing the parts he genuinely enjoys: building relationships, growing the brand, spending time with the team, and spotting new opportunities. The day-to-day grind? That's been handed over to a structure that runs without constant firefighting. Brad's also found his rhythm outside of business, with a deep commitment to physical and mental training. Whether it's strength work, early morning runs, or cold plunges, he's a believer that how you show up for yourself shapes how you show up as a leader. Working On It is where he brings it all together: growth, grit, and getting better every week.

    From £5 Petrol and a Battered Fiesta to Financial Freedom: Aaron Knightley on Escaping the 9-to-5
  5. Oct 8

    Hairdresser Build a Beauty Brand Selling Emotion in a Dominated Market: Hair Fall, Business to Start

    Craig shares the lessons behind his journey from cutting hair in his father’s salon to becoming a world champion, building a 200+ product beauty brand, and eventually selling the company. He also reveals what he learned from business failures, building strong company culture, using AI to create new opportunities, and understanding what customers really want. Get help from me personally: https://bradstaines.com/ We Cover: ↳ How Craig went from hairdresser to building and selling a successful beauty brand ↳ Why strong business culture starts with hiring the right people and putting people first ↳ How AI is changing the way entrepreneurs can build businesses with less money and fewer resources ↳ The biggest business failure Craig experienced—and what it taught him about risk, money, and knowing when to quit You are going to learn: Chapters 00:00:00 Intro 00:00:14 How Does a Hairdresser Build a Beauty Brand? 00:02:35 Why Can't You Earn More Just Cutting Hair? 00:03:19 How Do You Disrupt a Market Dominated by a Big Brand? 00:08:08 How Can You Turn a Salon Into a Lifestyle Experience? 00:09:27 How Do Emotions Influence What Customers Buy? 00:11:43 What Makes a Good Culture in a Business? 00:13:08 Why Is Authenticity Important in Business? 00:18:15 Why Is Never Giving Up So Important in Entrepreneurship? 00:19:10 How Do You Take Business Risks Without Losing Everything? 00:20:07 How Does Your Network Affect Your Success? 00:21:24 Why Is Entrepreneurship So Lonely? 00:22:59 What Was the Biggest High Point of Your Career? 00:24:38 How Do You Build a Business to Sell It? 00:25:13 What's the Biggest Business Mistake You've Made? 00:28:21 If You Lost Everything, How Would You Rebuild a Business? 00:30:08 How Do You Build Self-Belief? 00:30:56 What Business Should You Start Now? 00:32:09 How Is AI Changing the Way People Start Businesses? 00:34:54 How Should You Use AI to Build a Business? 00:41:12 Why Are Young People Addicted to Instant Gratification? 00:45:23 What Should You Do With the Money Your Business Makes? 00:47:34 Should You Invest in Yourself Before Your Business? 00:51:40 What's the Best Money You've Ever Spent in Business? 00:53:02 What Do Most Business Owners Get Wrong? Helpful? Hit The Like Button!

  6. Oct 7

    From World Champion Hairdresser to £50M Exit: Craig Hubert on Building a Beauty Empire

    Brad sits down with Craig Hubert, a former world champion hairdresser who built a multi-million-pound beauty brand and sold it to a Canadian group 12 years later. From cutting hair in his father's barber shop to owning commercial property across Chelmsford, Craig shares the highs and lows of entrepreneurship, the power of emotional intelligence in business, and why he still cuts hair two days a week despite building multiple successful ventures.\n\nDiscover why hiring people better than yourself is the best investment you can make, how asking the right questions can transform your service business, and why understanding what your clients truly want matters more than copying your competitors. This is a masterclass in building businesses with heart, staying authentic to your values, and creating something meaningful beyond just the numbers.\n\nKEY TAKEAWAYS\n\nHire People Better Than You: The best money Craig ever spent in business was hiring a CEO, FD, and other leaders who were better than him in their respective areas. Knowing your strengths and filling the gaps with top talent is how you scale without becoming the bottleneck.\n\n Stop Assuming What Clients Want: The biggest mistake service business owners make is assuming they know what their clients need instead of asking them. Focus on the outcome your customer actually wants, not just what your competitors are doing.\n\nKnow When to Walk Away: Craig's lowest point was a clothing shop that burned through cash for two and a half years. He ignored his gut, let ego take over, and kept funding a failing business. The lesson: stop sooner, listen to your instincts, and don't throw good money after bad.\n\nBuild Backwards from the Exit: If you want to sell your business one day, structure it like a buyer would want to see it from day one. Craig built his cosmetics company with people better than him in every key role, which made it attractive when the time came to sell.\n\nInvest in Yourself First: Before pouring money into assets, invest in personal development, self-awareness, and understanding your values. Know what you want, what you don't like, and filter out the noise so you can focus on what truly matters.\n\nBEST MOMENTS\n\n"I'd always been super competitive and had the ambition and belief that I could go to a certain level. Even though I wasn't very bright at school, the desire and passion was there."\n\n"There's only so much I can earn from standing there cutting hair. I've always been interested in products and creating something beyond just service."\n\n"The biggest thing for me is people. If someone's not kind to each other or kind to clients, or they've got a massive ego and belittle people, that's the biggest thing for me."\n\n"My biggest success has been the fact that I don't give up. I've had plenty of things go wrong, some bigger than others, but the fun is doing it."\n\n"Ask yourself: what would your competitors do that would really annoy you? Then you do it."\n\nHOST BIO\n\nBrad Staines is a founder in the thick of it, but by design, not by default. As the face of Aquamark Cleaning, he's built a multi-million-pound operation with 30+ team members, strong systems, and a culture that gives people space to grow.\n\nHe's still involved in the business a couple of days a week, but only doing the parts he genuinely enjoys: building relationships, growing the brand, spending time with the team, and spotting new opportunities. The day-to-day grind? That's been handed over to a structure that runs without constant firefighting.\n\nBrad's also found his rhythm outside of business, with a deep commitment to physical and mental training. Whether it's strength work, early morning runs, or cold plunges, he's a believer that how you show up for yourself shapes how you show up as a leader.\n\nWorking On It is where he brings it all together: growth, grit, and getting better every week.

    From World Champion Hairdresser to £50M Exit: Craig Hubert on Building a Beauty Empire
  7. Sep 30

    Stop Looking at Your Bank Balance: The Financial Mistake Costing SMEs Thousands

    " In this episode, Brad sits down with a former JP Morgan analyst who traded the corporate world for helping small business owners master their finances. From seven years in investment banking to building a consultancy focused on SMEs, this conversation unpacks the most dangerous financial mistakes entrepreneurs make and why so many are unknowingly spending money that isn't theirs. Discover why tracking your numbers isn't optional, how to avoid the VAT trap that nearly cost Brad £95,000, and the simple system that prevents cash flow crises before they happen. This is a masterclass in financial clarity for business owners who are experts at their craft but struggle to make sense of the numbers behind the scenes. KEY TAKEAWAYS Stop Making Decisions Based on Your Bank Balance: The biggest mistake business owners make is treating their bank account as a reliable indicator of financial health. Without tracking cash flow, upcoming liabilities, and forecasting, you're flying blind and setting yourself up for nasty surprises when tax bills arrive. VAT and Corporation Tax Are Not Your Money: Too many entrepreneurs treat VAT collected from clients as available cash. The moment it hits your account, it should be moved into a separate holding account. You're a tax collector for HMRC, not the owner of that money. Financial Statements Weren't Built for You: Balance sheets, P&Ls, and cash flow statements were designed by accountants for accountants. If you're not from a finance background, it's no wonder you find them confusing. The key is translating jargon into simple, actionable insight. Forecast Beyond This Month: Business owners often only look at what's already happened. Smart operators forecast at least a few months ahead, so they can make proactive decisions instead of reactive ones. Anything beyond a few months is educated guesswork, but short term forecasting is essential. Becoming a Business Owner Means Learning New Skills: Whether you're a builder, dentist, or finance expert, starting a business forces you to learn sales, marketing, operations, and more. Expertise in your trade doesn't automatically translate to business success without mastering the fundamentals. BEST MOMENTS "It's very easy to get into the trap of making decisions based on how much money is in the bank account... and then you spend the money you owe to HMRC, and then you're in a cash flow crisis a few months later." "The cash that we collect from clients in VAT and corporation tax was never really our money in the first place. We're just tax collectors for the government." "Financial statements were designed by accountants for accountants. No wonder it's easier to just look at your bank account." "If you spend that VAT now to fund your operations, you're going to have to find that again by September. It's a very slippery slope once you start doing that." "Business owners are experts at what they do, but they weren't on top of their numbers in a way I took for granted because of my background in finance." HOST BIO Brad Staines is a founder in the thick of it, but by design, not by default. As the face of Aquamark Cleaning, he's built a multi-million-pound operation with 30+ team members, strong systems, and a culture that gives people space to grow. He's still involved in the business a couple of days a week, but only doing the parts he genuinely enjoys: building relationships, growing the brand, spending time with the team, and spotting new opportunities. The day-to-day grind? That's been handed over to a structure that runs without constant firefighting. Brad's also found his rhythm outside of business, with a deep commitment to physical and mental training. Whether it's strength work, early morning runs, or cold plunges, he's a believer that how you show up for yourself shapes how you show up as a leader. Working On It is where he brings it all together: growth, grit, and getting better every week. "

    Stop Looking at Your Bank Balance: The Financial Mistake Costing SMEs Thousands
  8. Sep 23

    From One Boring Photo to a Colourful Running Brand: Pete Goldie on Ultras and Building Happy Stride

    In this episode, Brad sits down with Pete Goldie, ultrarunner and founder of Happy Stride, to explore the intersection of endurance sport and entrepreneurship. Pete shares his journey from completing 75 marathons and ultras including a grueling 103-mile race to building a thriving running apparel brand with his wife from a single parkrun photo where he noticed everyone's shorts were boring. Pete reveals the mental strategies that got him through 24 hours of continuous running, how he breaks down impossible goals into manageable checkpoints, and why he believes time will pass is the most powerful mindset for overcoming adversity in both sport and business. He unpacks the seven-year grind of building Happy Stride from a side hustle whilst working in advertising to going full-time, beating Nike in industry awards, and why focusing relentlessly on your flagship product is more valuable than chasing every shiny opportunity. KEY TAKEAWAYS Break Down Impossible Goals Into Checkpoints: Whether it's 100 miles or building a business, Pete doesn't focus on the overwhelming end goal. He breaks it into smaller milestones, treating each checkpoint as a mini race, making the impossible feel achievable. Time Will Pass, Keep Moving Forward: In the darkest moments of an ultra or a business struggle, Pete reminds himself that if he keeps putting one foot in front of the other, time will pass and he will get through it. Pain is temporary, progress is inevitable. Focus on Your Flagship Product: Happy Stride's colourful, functional running shorts are their core. Pete resists the temptation to dilute the brand by chasing too many product lines too soon, learning from McDonald's lesson to perfect the burger, fries, and milkshake first. Build Through Consistent Testing and Quality: Every product Happy Stride launches has been rigorously tested by Pete and his running community. Quality and functionality come before speed to market, ensuring customer trust and repeat purchases. Content and Community Are Non-Negotiable: From Instagram reels to their own podcast, Pete understands that modern brands need multiple touchpoints. Whether it's someone running past in their shorts or a customer unboxing video, every interaction builds the brand. BEST MOMENTS "Running basically makes all parts of my life better. I would say I'm addicted to it." "If you keep putting one foot in front of the other, time will pass and you will get to the end and you will get through it." "I don't stand on the start line and think 100 miles, I think 12 races. Get to each checkpoint." "After you do something like 100 miles, you actually feel like Superman. Any task that gets put in front of you, you think, I can do that." "We came down to the final three with Nike and Adidas. Adidas won, but we were runner up. So our message was we beat Nike." VALUABLE RESOURCES Happy Stride: happystride.co.uk Instagram: @PeteGoldie / @HappyStride HOST BIO Brad Staines is a founder in the thick of it but by design, not by default. As the face of Aquamark Cleaning, he's built a multi-million-pound operation with 30+ team members, strong systems, and a culture that gives people space to grow. He's still involved in the business a couple of days a week but only doing the parts he genuinely enjoys: building relationships, growing the brand, spending time with the team, and spotting new opportunities. The day-to-day grind? That's been handed over to a structure that runs without constant firefighting. Brad's also found his rhythm outside of business with a deep commitment to physical and mental training. Whether it's strength work, early morning runs, or cold plunges, he's a believer that how you show up for yourself shapes how you show up as a leader. Working On It is where he brings it all together: growth, grit, and getting better every week.

    From One Boring Photo to a Colourful Running Brand: Pete Goldie on Ultras and Building Happy Stride

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About

What if growing your business didn’t mean sacrificing your time, your health, or your freedom?  Working On It is the podcast for service-based founders who want to scale without burning out. Each episode brings you honest conversations with experts, operators, and mentors - the same kind of people who’ve helped shape successful businesses from the inside out. We dive into the systems, strategies, and habits that drive performance - and show you how to build a company that works without you always having to be there. It’s about clarity, leadership, and reclaiming control - of your time, your team, and your next chapter.  If you're focused on building a business that runs without you - and a life that works because of you - then you're in the right place

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