The Care Exchange

Governa.ai
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The Care Exchange is a podcast dedicated to shining a light on innovation, leadership, and kindness within the aged care sector. Each episode features conversations with industry leaders and change-makers who share insights, experiences, and forward-thinking solutions that improve care outcomes, support our elderly community, and help providers navigate the Strengthened Aged Care Quality Standards.

Episodes

  1. JAN 27

    Connecting Regional Care with Chitrakshi Jaitly from Respect Aged Care

    In the next episode of The Care Exchange, April De Silva sits down with Chitrakshi Jaitly, Roaming General Manager at Respect Aged Care, to unpack a challenge many aged care services quietly live with every day: disconnected systems. Incident reporting in one platform. Clinical notes in another. Complaints, audits, and compliance spread across tools that don’t talk to each other. Drawing on her experience across both regional and metro aged care, Chitrakshi shares practical, on-the-ground insights into why interoperability matters -  and how technology should support, not replace, the compassion at the heart of aged care.

    48 min

  2. 11/04/2025

    Dr Richard Rosewarne on Turning Care Data into Decisions

    In this episode we speak with Dr Richard Rosewarne, Chief Analyst at Apollo Care, explains how Max AI and the Operations Insight Suite are helping aged-care leaders turn complex data into real-time, evidence-based decisions. From boosting compliance confidence to improving EBITDA, Richard shares how Apollo Care’s decentralised model and AI-driven insights are reshaping how providers think about governance, culture, and performance.

    22 min

  3. 09/30/2025

    Dinesh Subramani on Transforming Food Service in Aged Care

    In this episode of The Care Exchange, host April Da Silva speaks with Dinesh Kumar Subramani, Head of Hotel Services at mecwacare. With over 20 years in hospitality and aged care, Dinesh shares his inspiring journey from international student and part-time dishwasher to leading hotel services across 22 facilities. He reflects on the role of food in bringing dignity and joy to residents, the importance of cultural and dietary inclusion, and how initiatives like fine dining nights transform the resident experience. Dinesh also discusses embracing technology; from compliance apps to procurement platforms, to improve quality, efficiency, and resident satisfaction.

    40 min

  4. 09/30/2025

    Stephen Becsi on Safeguarding Regional Aged Care

    In this episode of the Care Exchange Podcast by Governa, host Devon speaks with Stephen Becsi, CEO of Apollo Care, about reshaping aged care in regional Australia. Stephen shares how Apollo Care’s unique alliance model preserves local identity while leveraging technology, governance, and culture to ensure sustainability. From empowering regional site managers as “mini-CEOs” to building data-driven insights through their Operations Insight Suite, Stephen explains how Apollo Care challenges traditional aged care models, safeguards communities, and prepares for the strengthened Aged Care Standards coming this November.

    30 min
  • 4 Episodes

About

The Care Exchange is a podcast dedicated to shining a light on innovation, leadership, and kindness within the aged care sector. Each episode features conversations with industry leaders and change-makers who share insights, experiences, and forward-thinking solutions that improve care outcomes, support our elderly community, and help providers navigate the Strengthened Aged Care Quality Standards.

Information

  • Creator
    Governa.ai
  • Years Active
    2025 - 2026
  • Episodes
    4
  • Rating
    Clean
  • Copyright
    © 2026 The Care Exchange
  • Show Website
    The Care Exchange