Human Side of Construction

Angelo Suntres
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Helping construction leaders improve the human experience in the industry. humansideofconstruction.substack.com

  1. 2d ago

    Ep.18 - The Leaking Pipeline

    A new University of Toronto study of Ontario electricians found that apprentices are six times more likely to intend to leave the trade than licensed journeypersons — and that burnout, despite affecting one in three workers, didn’t predict who was planning to go. Job satisfaction did. In this solo episode, Angelo breaks down four findings that upend the industry’s standard retention playbook, explains why trades culture suppresses the psychological warning signs until people simply exit, and lays out different interventions for apprentices versus experienced professionals. He closes with a two-question challenge every construction leader can run this week. Key Topics Covered • The 6x finding: apprentice vs. journeyperson intent to leave • Why burnout (39% personal, 33% work-related) didn’t predict turnover — and job satisfaction did (40–53% decrease in intent to leave per unit of satisfaction) • Canada’s apprenticeship completion crisis: 100,000+ registrations in 2024 vs. ~34,000 completions • US workforce gap: 349,000 net new workers needed in 2026, 456,000 in 2027; 41% of the workforce retiring by 2031 • The “tough-it-out tax”: how trades culture normalizes suffering and suppresses the psychological signal • Why journeypersons and apprentices leave for different reasons — and need different interventions • The federal government’s $6B skilled trades investment: the financial lever vs. the human lever • This week’s challenge: two questions to ask an apprentice on your project This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit humansideofconstruction.substack.com

    Ep.18 - The Leaking Pipeline

  2. Jul 13

    Ep.17 - Awareness to Action on Mental Health

    Organizational psychologist and former licensed therapist Melissa Doman joins Angelo to unpack why construction’s mental health efforts are stuck in an awareness phase — and what it actually takes to move past it. They dig into why manager training usually stops at spotting symptoms instead of teaching the conversation itself, why individual ownership has to sit alongside leadership effort, and why this is fundamentally an operational issue, not a wellness initiative. Melissa closes with the one thing she’d want every construction executive to hear, whether they want to hear it or not. Key Topics Covered • Melissa’s path from licensed therapist to organizational psychologist • Why she named her method around moving from awareness into action • What her two books cover — language, leadership, and power dynamics • How duty of care around mental health differs across Canada, the UK, Australia, and the US • Why the “tough it out” archetype fails construction workers, and what peer support programs get right • The difference between training managers to watch for symptoms and training them to have the conversation • Why leadership-only effort isn’t enough, and what individual ownership looks like • What a real organizational rollout looks like, from purpose-setting through upskilling • Why this should be framed as an operational issue with a measurable ROI, not a wellness initiative • The one thing Melissa wants every construction executive to hear About Melissa Doman Melissa Doman, MA is an Organizational Psychologist, Former Mental Health Therapist, Author of Cornered Office: Why We Need To Talk About Leadership Mental Health and Yes, You Can Talk About Mental Health at Work (Here’s Why And How To Do It Really Well), and Founder of The Workplace Mental Health Method™. Melissa works with companies across industries around the globe – including clients like Google, Progressive, Dow Jones, the Orlando City Soccer Club, Microsoft, Salesforce, Siemens, Estée Lauder, & Janssen. She’s spoken at SXSW, has been featured as a subject matter expert in CNN, Vogue, NPR, Fast Company, the BBC, CNBC, Inc., and in LinkedIn’s 2022 Top 10 Voices on Mental Health. Having lived abroad in South Korea, England, Australia and traveled to nearly 50 countries, Melissa calls upon her global experiences to inform how she works with companies worldwide. She has one core goal: to equip companies, individuals, and leaders to have constructive conversations about mental health, team dynamics, and communication in the workplace. Her work and book aim to accomplish just that. To learn more about Melissa, her work, or her books - please visit www.melissadoman.com. Business website: www.melissadoman.com Books: Cornered Office: Why We Need To Talk About Leadership Mental Health Yes, You Can Talk About Mental Health at Work (Here’s Why And How To Do It Really Well) Social Links: * LinkedIn: * Individual page: https://www.linkedin.com/in/melissadoman1/ * Business page: https://www.linkedin.com/company/the-workplace-mental-health-method * Instagram: https://www.instagram.com/thewanderingmel/ LinkedIn Learning Courses: * Navigating the Mental Toll and Stress of Leadership * Realistic Strategies to Talk about Mental Health at Work * Talking About Mental Health as a Leader This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit humansideofconstruction.substack.com

    Ep.17 - Awareness to Action on Mental Health

  3. Jul 6

    Ep.16 - Six Construction Skills AI Will Never Replace

    In this solo episode, Angelo takes Daniel Pink’s framework of the six human skills AI will never replace and applies it directly to construction. From asking better questions to building job site judgment, iterating with intent, orchestrating humans and machines, and leading with integrity - this is the leadership map for a construction industry heading into a decade of AI-driven change. The through-line: when the world gets more artificial, construction doesn’t just need to get more human. It needs to get more intentionally human. Key Topics Covered • Why 79% of construction has zero or limited AI implementation — and why that isn’t the real problem • Asking better questions when answers become commodities • Why judgment (”taste”) is walking out the door with retiring superintendents • Iteration as leadership, not failure - and where AI genuinely adds value • Orchestration as the modern PM/superintendent job description • Integrity in a world where the tool is neutral but the intent is everything • How individual wellness and team psychological safety operate as a safety system Data Points Referenced • 79% of construction organizations have zero or limited AI implementation • Construction needs roughly 349,000 net new workers in 2026 to meet demand • Only 27% of AEC professionals currently use AI in operations • Early adopters reporting 500–1,000 hours saved annually • 38% of contractors seeing measurable business impact from AI (double year-over-year) • AI in construction market projected to grow from ~$2.2B (2026) to ~$25B (2035) — 31% CAGR • Over 1,000 US construction fatalities in 2023, more than any other industry • Falls, slips, and trips accounted for 39% of construction fatalities • Some AI safety platforms reporting up to 48% reduction in serious incidents References • Daniel Pink — A Whole New Mind • Daniel Pink — Drive • Daniel Pink’s framework: The six human skills AI will never replace Contact Reach out to Angelo at angelo@hsoc.one to share a construction experience or discuss workforce challenges in your organization. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit humansideofconstruction.substack.com

    Ep.16 - Six Construction Skills AI Will Never Replace

  4. Jun 29

    Ep.15 - Building Culture From the Inside

    Angelo sits down with Leighann Harrison — Director of HR and part-owner of Core Mechanical, a mechanical contractor in BC — who brought a psychology background, coaching practice, and clinical breathwork into a trades business. They dig into why most construction wellness is performative, how to notice when someone’s struggling and actually say something, and why mental health belongs under an operational lens rather than a feel-good one. Angelo shares the story of the colleague who created space for him during the hardest stretch of his life, and Leighann closes with the one thing she’d change about the industry: more love, and the safety to be vulnerable. Key Topics Covered •        The unlikely path from psychology and coaching to part-owner of a trades business •        Coming in as an outsider — and why the trades welcome support more than expected •        What HR looks like with a clinical lens vs. accounting-runs-the-paperwork •        Walking the line between coaching and HR •        How to notice when someone’s off, and how to broach it without crossing a line •        Angelo’s story: the colleague who quietly created space •        Resilience vs. suppression — and what suppression actually manifests as •        Giving people language for their nervous system (regulated, dysregulated, flooded) •        Treating mental health as an operational issue: presenteeism, absenteeism, safety •        Leading by example, and two actions any leader can take: deepen check-ins, be vulnerable •        “Support or advice?” and witnessing pain instead of fixing it •        Mental health first aid, the CPR analogy, and the 50% lifetime mental illness stat •        Signposting: you don’t have to be the therapist, you just need to know where to point •        Therapy as “the dentist for your brain,” and dropping the stigma •        The reframe: what’s missing instead of what’s wrong •        The one thing: more love, and psychological safety to be vulnerable Guest Bio Leighann Harrison is Director of HR and part-owner of Core Mechanical Ltd., a family-founded mechanical contractor in Langley, BC. She holds a background in psychology and is a certified coach and clinical breathworker. She co-owns the company with her husband Ryan Harrison and leads culture inside a business that partners with major BC general contractors. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit humansideofconstruction.substack.com

    Ep.15 - Building Culture From the Inside

  5. Jun 22

    Ep.14 - Neurodivergence in Construction

    Up to 46% of construction professionals identify as neurodivergent — far above the roughly 31% seen in other industries. In this solo episode, Angelo Suntres argues that cognitive diversity isn’t a problem to manage but a competitive advantage construction stumbled into long ago and never named. He breaks down how to tell a deficit from a variation, the three low-cost adjustments that unlock performance, and why building a workplace that fits how different people think is both better leadership and a serious recruiting edge in a talent-short market. Key Topics Covered • Why construction has always attracted neurodivergent people — variety, movement, hands-on problem-solving, tangible results • The reframe: treating struggles as variations to support rather than deficits to penalize • Communication clarity — being specific and direct instead of vague • Environment flexibility — task rotation, quiet workspace options, control over how people work • Feedback style — matching delivery to the individual instead of a one-size-fits-all method • The talent shortage and the recruiting edge almost nobody is using • Moving from managing for compliance to leading for the person About the Host Angelo Suntres is a construction executive with 20+ years in institutional and ICI construction, a two-time published author (The Human Side of Construction, Rebuild Construction), and creator of the HSOC platform built around the “me and we” framework. Connect Email: angelo@hsoc.one This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit humansideofconstruction.substack.com

    Ep.14 - Neurodivergence in Construction

  6. Jun 15

    Ep.13 - The Real State of AI in Construction

    Angelo sits down with Kris Lengieza, Field COO at Procore, for a no-hype conversation about the real state of AI in construction. They dig into why the industry has digitized but never truly transformed, the workforce cliff sending nearly half the trades into retirement this decade, and the “knowledge extinction event” that comes with it. Kris makes the case that the barrier to change is no longer the technology — it’s imagination and adoption — and lays out how leaders can empower their people to use AI responsibly before they’re forced to.   Key topics covered •        Why we’ve digitized construction but haven’t transformed it •        The BIM era as a parallel to today’s AI moment •        “Optimistic pessimism” — what executives are excited about and what they fear •        The three buckets of AI benefit, starting with a normal 40-hour week •        The workforce cliff and the knowledge extinction event •        Capturing field knowledge with voice agents and reimagined daily logs •        Reframing the daily log from a CYA record into a legacy •        People, process, and technology — what has to go right •        Automation vs. augmentation, robotics, cobots, and agentic AI •        Guardrails, data hygiene, and responsible adoption •        The one thing executives need to hear about AI   Guest bio Kris Lengieza is the Field COO at Procore. He began his career in the field as a project engineer and spent 20 years in construction operations before moving to Procore, where he led the Future State of Construction research and now works with executives worldwide on AI, automation, and the future of how contractors build.   Links & resources mentioned •        Procore — procore.com •        Procore Innovation Summit (referenced, June) •        Procore Future State of Construction report •        Procore’s acquisition of DataGrid (AI agents for submittals, RFIs, takeoff) •        To learn more about the Procore AI and the embedded Datagrid experience:  https://www.procore.com/press/new-procore-ai-experience-embeds-datagrid-into-procore  This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit humansideofconstruction.substack.com

    Ep.13 - The Real State of AI in Construction

  7. Jun 8

    Ep.12 - Safety Beyond PPE

    In this solo episode, Angelo Suntres tackles psychological safety — not as a soft HR concept, but as the operating condition that determines whether problems on a project get surfaced early or buried until they blow up. He breaks down the real cost of silence on a job site, why the old fear-based model has a shelf life, and what psychological safety actually looks like in practice. The throughline: it starts with the leader being willing to be wrong out loud. Key topics covered •        Why most construction leaders can't remember the last time they admitted a real mistake — and what that signals to the crew •        How silence carries a dollar value: rework, delays, safety incidents, and change orders that started as unspoken concerns •        Why fear-based culture only looked efficient — and why it's aging out with the workforce •        Psychological safety vs. accountability: holding a high standard without shutting people down •        Concrete examples of psychological safety on site — toolbox talks, coordination meetings, apprentice questions •        Why recognition matters and how flipping the feedback ratio changes the dynamic •        How psychological safety directly improves physical safety •        The challenge: be wrong out loud in front of your team Connections •        Episode 10 — mental wellness and protecting the individual (“the me”). This episode is its counterpart: protecting the team (“the we”). Contact: angelo@hsoc.one This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit humansideofconstruction.substack.com

    Ep.12 - Safety Beyond PPE

  8. Jun 1

    Ep.11 - Recovery Out Loud

    In Episode 11, Angelo sits down with Trevor Botkin - a Red Seal carpenter with 30 years in construction who nearly lost his life to addiction and suicidal ideation in 2019. Trevor shares his full story, from being told he was stupid in school to finding belonging on job sites, to the day he planned to end his life and the treatment center stay that changed everything. He’s now leading the development of Muster Point, Canada’s first worker-driven peer support network for the trades, built in partnership with the Canadian Men’s Health Foundation and ICBA.   Key Topics Covered •        How basic job site conditions send a message about worker value •        Why construction concentrates vulnerable populations rather than creating mental health issues •        The role of shame, ego, and imposter syndrome in trades careers •        Trevor’s personal story: addiction, suicidal ideation, treatment, and recovery •        Chronic pain in trades and PAIN BC’s Trades and Pain initiative •        Muster Point: peer support platform, app functionality, and subscription model •        Why EAPs get 5% uptake and what to build instead •        Leadership responsibility: “You’re not just their boss, you’re their shepherd” •        Canada’s construction fatality rate compared to the UK   Guest Bio Trevor Botkin is a 30-year construction veteran, Strategic Lead, Trades at the Canadian Men's Health Foundation, and host of the CMHF podcasts Don't Change Much and MusterPoint Off the Clock. Since entering recovery in 2019 after walking back from a planned suicide, he's brought his lived experience and voice to jobsites and projects nationwide and now leads the build of MusterPoint — a worker-built, worker delivered peer-led mental health network for Canada's skilled trades sectors. If listeners want to get involved in MusterPoint or have lived experience and want to step up to be trained as a MusterPoint Connector and join our team, they can email me directly at trevor.botkin@menshealthfoundation.ca Links Mentioned •        Muster Point: musterpointcanada.ca •        Canadian Men’s Health Foundation: http://menshealthfoundation.ca/ •        Off The Clock Podcast: tradespodcast.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit humansideofconstruction.substack.com

    Ep.11 - Recovery Out Loud
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