Contact Point Podcast

Dr Simon Chard

Exploring the people and ideas shaping the next decade of dentistry.

  1. 1h ago ·  Video

    The Whole Point Of Our Career Should Be To Stop Full-Mouth Rehab: Tif Qureshi On Lifetime Dentistry

    The whole point of our career should be to stop a patient from having a full mouth rehab. It's actually a reflection of a failure. Dr Tif Qureshi has been in the same practice for 33 years. He's watched teeth move, veneers fail, and patients come back with the same crowding he straightened two decades ago. In this conversation with Simon, he unpacks what that teaches you about consent, retention, and why new patients might be your biggest risk. They go deep on why photography is the foundation of everything, how Little's study should change the way we treatment plan, and why every patient with misaligned teeth should be told they'll need a retainer for life whether they have braces or veneers. Tiff explains his tooth sat nav concept, why he tests vitamin D and HbA1c on every patient, and how the Dahl principle can stop someone needing a full mouth rehab if you catch it early enough. They also cover Weston Price, K2 deficiency and jaw development, why crowding might be nutritional, the insulin problem no one talks about, selling to a corporate and saying no make me, and why formal rehab is a reflection of failure not success. Chapters 00:00:00 Introduction: The Failure Reflection & Career Philosophy 00:11:00 The Power of Photography: Foundation of Modern Dentistry 00:23:00 New Patient Obsession vs Existing Patient Value 00:35:00 Little Study & Teeth Movement: The Hidden Truth 00:45:00 Early Intervention & The Dahl Principle 00:56:00 Retention Forever: The Consent Crisis in Cosmetic Dentistry 01:10:00 Weston Price, Nutrition & Jaw Development 01:20:00 Vitamin D & HbA1c: Blood Testing in Dental Practice 01:30:00 The Diet Revolution: Tif's Personal Health Journey 01:40:00 Composite vs Porcelain: The Pendulum Swings 01:51:00 The Dahl Effect: Underutilized Game Changer 02:00:00 Selling to Corporate: Life After Practice Ownership 02:10:00 Orthodontic Assessment: The Indefensible Records Problem ▬▬ ABOUT THE GUEST ▬▬ Dr Tiff Qureshi is a cosmetic and restorative dentist based in Kent and founder of IAS Academy, a leading provider of postgraduate training in minimally invasive aesthetic and orthodontic dentistry. He has been in the same practice for 33 years and is known for his work in progressive smile design, the Dahl principle, and integrating minor orthodontics with restorative care. ▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard is Past President of the British Academy of Cosmetic Dentistry, co founder of PÄRLA, and principal of Rothley Lodge Dental Practice. ▬▬ FOLLOW CONTACT POINT ▬▬ YouTube: @contactpointpodcast Instagram: @contactpointpodcast Listen on Apple, Spotify and all podcast apps.

    The Whole Point Of Our Career Should Be To Stop Full-Mouth Rehab: Tif Qureshi On Lifetime Dentistry
  2. Sep 28 ·  Video

    The Robot That Preps Veneers: Galip Gürel on Lupin & the Future of Cosmetic Dentistry

    "I can easily say I made mistakes more than the total number of veneers that a young generation dentist placed in the mouth." Dr Galip Gürel wrote the book on porcelain veneers, and he has been refining how they're done for more than 40 years. In this episode he tells Simon how modern veneer dentistry came together. He learned "the kitchen" by sitting in on dental technician classes, borrowed wax rims from complete dentures to design smiles, and came up with prepping through the mock-up after watching farmers plough a field. Then we get the first proper look at Lupin, the automated veneer-prep robot he co-founded with Stefan Koubi. He covers how it preps to 100-micron accuracy, why the veneers can be made before the teeth are touched, and why he thinks it will open veneer work to every GP. We also cover: – Why no-prep veneers suit about 1% of patients – What enamel-only preps did to his debond and success rates – Why he has no social media, and paid a PR agent to keep him out of the press – Why he keeps "zero dentistry" outside the office Chapters 00:00:00 Introduction: The Knowledge Thief & 42 Years of Veneer Innovation 00:02:38 From Kentucky to Istanbul: Learning Both Sides of the Kitchen 00:04:15 The Birth of Bonded Veneers: When Aesthetics Wasn't Dentistry 00:07:31 The Mock-Up Revolution: From Complete Denture Wax Rims to Composite 00:19:25 The APT Technique: Prepping Through the Mock-Up Like Plowing Fields 00:29:57 First Principles Thinking: Blocking Out Inputs to Innovate 00:30:21 Reverse PR & Word of Mouth: The Anti-Social Media Practice 00:36:42 Material Evolution: From Feldspathic Elegance to Zirconia Veneers 00:44:10 No Prep Veneers: The 1% Indication & Why Feldspathic is the Only Choice 00:49:36 The Rosé Moment: How Lupin Robotics Was Born in Marseille 00:52:28 COVID Catalyst: From Idea to 50 Engineers in Montpellier 00:54:44 Bootstrapped to Big Money: The Funding Journey & Invus Investment 00:58:17 Veneers Before Preps: The Revolutionary Workflow Flip 00:59:41 Fully Automated vs Hand-Guided: The 100 Micron Precision Difference 01:07:17 From Mannequins to Humans: The India Launch & 100 Cases 01:15:18 The 45-Minute Prep: Landing Like an Airplane & Future Speed Improvements 01:17:24 The Mock-Up Test Drive: Two Appointments Before Robot Prep Day 01:21:08 Zirconia Solves the Thickness Problem: Glass Coating & APT Bonding 01:26:50 The Business Model: 30% Revenue Share Instead of Selling Robots 01:34:02 Democratizing Veneers: Philippines, UK & The Future of Aesthetic Dentistry 01:42:07 Stealing Knowledge: The Gentle Thief Named After Arsène Lupin ▬▬ ABOUT THE GUEST ▬▬ Dr Galip Gürel is a dentist based in Istanbul and one of the most influential names in aesthetic dentistry. He graduated from the University of Istanbul, completed two years at the University of Kentucky, and has been in practice for more than four decades. He is the author of the Quintessence textbook on porcelain laminate veneers, and co-founder, with Dr Stefan Koubi, of Lupin, a company developing automated robotic veneer preparation. ▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard is Past President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, and principal of Rothley Lodge Dental Practice. Listen, or watch on Spotify, Apple Podcasts and YouTube. Full us on socials @contactpointpodcast

    The Robot That Preps Veneers: Galip Gürel on Lupin & the Future of Cosmetic Dentistry
  3. Sep 21 ·  Video

    I Called The Wellness Program Or I'd Be Dead: Brett Kessler On Addiction & Burnout in Dentistry

    From substance abuse to the top of American dentistry. From contemplating suicide to testifying before Congress. Dr Brett Kessler's story is not what you'd expect from the leader of 100,000 dentists. Contact Point – Dentistry's Next Decade. Hosted by Dr Simon Chard. Dr Brett Kessler is the immediate past president of America's largest dental organization, a general dentist, endurance athlete, and founder of Dentistry Reimagined – a coaching practice helping dentists design lives worth living. In this conversation he and Simon go deep on addiction, burnout, fluoride, robotics, and why the mouth needs to be reconnected to the body before it's too late. In this conversation: Why Brett entered dental school with a substance abuse problem and graduated with a worse one. The phone call to a state wellbeing program that saved his life and how the profession's own support network gave him a second chance. Treating homeless patients in recovery and how fixing their teeth kept them sober longer than anything else. The CNN story that went national and led to him testifying before the US Congress ten years after he wanted to die. Building a fee for service reconstructive practice inspired by Dawson and Pankey while staying sober one day at a time. The five year vision exercise that led him to run for national office and why he never thought he'd win the presidency. 82% of dentists showing signs of clinical burnout and why high achievers don't ask for help until it's too late. Meditation, journaling, breath work, and why his broken brain could not fix his broken brain. Mentorship, coaching, and the mindfulness practice he's done every morning for 28 years. Why dentistry is hard and why new graduates are barely competent when they qualify. The trust recession, solo practice isolation, and why $350,000 of debt is forcing young dentists into high volume models they hate. Selling his practice to a five practice group that failed and why he chose to keep advocating instead of going back chairside. The fluoride wars with RFK Jr., the Harvard study everyone quotes, and why 80 years of data still matters. Hydroxyapatite as an alternative and why holistic science is no longer fringe. The patient with bacterial endocarditis whose infected tooth was killing her heart valves and why dentistry didn't get paid. Oral Health 2050, the Boston Consulting Group, and designing the future of dental care delivery before someone else does it for us. Why healthcare is a right but oral healthcare is still a privilege and what the minimum standard for oral health should actually be. Seven to seven, not five to five, and why we need to stop selling ourselves short. Saliva as the new blood, the oral microbiome, and why prevention is about to shift from surgical to chronic disease management. Private equity, DSOs, unrealized expectations, and why depression is off the charts in dentists who sold. Robotics, Waymo, driverless cars, and why the culture isn't ready for autonomous dentistry yet but it's coming. AI as a digital assistant whispering patient history in your ear and how technology should enhance human connection, not replace it. The sacred cow of the doctor patient relationship and why every decision must center the patient. Dentistry Reimagined, executive coaching, and helping burned out dentists design a work life that feeds their real life. Physical, emotional, mental, spiritual, and social wellness and why success is being a catalyst for positive change in the world. Chapters 00:00:00 Introduction: From Substance Abuse to ADA President & The Power of Recovery 00:08:38 The Sobriety House Project: Treating Addiction Through Dentistry 00:16:38 Rising Through Leadership: From Colorado to the ADA 00:25:11 The Burnout Crisis: 82% of Dentists Show Clinical Burnout Signs 00:28:18 Mindfulness & Recovery: The Daily Practice That Saved His Life 00:37:26 Why Dentistry is So Hard: High Achievers, High Debt, High Volume 00:43:26 Mentorship & Coaching: The Path Out of Burnout 00:51:01 The Fluoride Debate: Standing Up to RFK Jr. & The Science 01:03:51 The Mouth-Body Connection: Why Oral Health is Essential Healthcare 01:11:12 Minimum Standards for Oral Health: The Hip Replacement Analogy 01:16:46 Oral Health 2050: Designing the Future of Dentistry 01:27:12 Prevention Over Surgery: Saliva as the New Blood 01:33:35 DSOs, Private Equity & The Sacred Cow of Patient Relationships 01:45:49 AI & Robotics: The Digital Assistant Imagination 02:02:51 Dentistry Reimagined: Coaching for Your Best Life ▬▬ ABOUT THE GUEST ▬▬ Dr Brett Kessler is the immediate past president of America's largest dental organization, a general dentist with 30 years of clinical experience, and founder of Dentistry Reimagined. He is a recovery advocate, endurance athlete, and chair of Project Oral Health 2050. ▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard is Past President of the British Academy of Cosmetic Dentistry, co founder of PÄRLA, and principal of Rothley Lodge Dental Practice.

    I Called The Wellness Program Or I'd Be Dead: Brett Kessler On Addiction & Burnout in Dentistry
  4. Sep 14 ·  Video

    No One Wanted To Do Perio: Reena Wadia On Building The UK's Largest Periodontal Clinic

    No one wanted to do perio when she qualified. Now she runs the largest specialist perio clinic in the UK. Contact Point – Dentistry's Next Decade. Hosted by Dr Simon Chard. Dr Reena Wadia is a specialist periodontist, founder of RW Perio, and creator of Perio School – a global education platform training dentists and hygienists in periodontal care. In this conversation she and Simon go deep on building systems, the mouth-body connection, why every patient should see a hygienist, and how to turn the least glamorous specialty in dentistry into a thriving business. In this conversation: Why Reena hated perio as an undergrad and nearly went into prosthodontics instead. How she built the UK's largest specialist perio clinic with eight specialists and structured her week to work one clinical day. The patient journey system: building blocks, mystery shoppers, and training teams to excellence. Why she recorded SOPs at 36 weeks pregnant and how they've transformed onboarding. Hiring from other industries: the fashion stylist who became brand director and changed everything. Patient experience teams, brand strategy, and why Binky Felstead came in to talk about bleeding gums. Saliva testing, the microbiome, and why she doesn't believe diagnostics change treatment plans yet. HbA1c screening in the perio clinic: finding 14 undiagnosed diabetics in six months, including one patient who went from 11.1% to 5.2% after gum treatment. Causation vs correlation: what the evidence really says about perio and systemic disease, and why we need to be careful with the messaging. Why every single patient should see a hygienist at least once a year, and how to unlock your hygiene team to treat moderate periodontitis. The anti-optimization backlash, tracking, sleep apps, and the old ladies doing hydro aerobics on a French beach at 7am. AI, Harvard courses, patient complaints written by ChatGPT, and why she hired an expert to audit the business. Working three days a week vs getting the reps in: why comfort is the opposite of fulfillment. Trolls, Facebook forums, and the article on burnout that got her annihilated by keyboard warriors. Recession surgery, connective tissue grafts, and why crown lengthening is being done badly across the profession. The future of perio: regenerative medicine, personalized care, and why the human communication skills still matter most. Chapters 00:00:00 Introduction: The Accidental Periodontist & Building the UK's Largest Perio Clinic 00:05:26 The Discipline of Rest: Parenting, Presence & Value-Based Calendars 00:10:19 Systems That Scale: Patient Journey Building Blocks & Mystery Shoppers 00:18:10 The Hiring Challenge: Finding Talent, Attitude Over Aptitude & Team Evolution 00:22:57 Brand Director & Patient Experience Team: Reimagining Dental Practice Roles 00:26:48 The Perio-Systemic Link: Evidence, Causation vs Correlation & HbA1c Screening 00:39:45 Saliva Testing Debate: Why It Doesn't Change Treatment Plans Yet 00:45:55 AI in Dentistry: Harvard Course, Implementation & The Patient Complaint Spike 00:55:20 Gen Z, Work Ethic & The Comfort Crisis: Getting the Reps In 01:06:43 Dental Trolls & Facebook Forums: Standing Your Ground & Supporting Each Other 01:11:37 Unlocking the Hygiene Team: Every Patient Should See a Hygienist 01:16:05 The Future of Perio: Personalized Care, Recession Surgery & What's Already Possible ▬▬ ABOUT THE GUEST ▬▬ Dr Reena Wadia is a specialist periodontist, founder of RW Perio in London, and creator of Perio School – a global education platform offering diploma courses for dentists and hygienists. She is a regular contributor to the dental press and a leading voice in raising awareness of gum health and the mouth-body connection. ▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard is Past President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, and principal of Rothley Lodge Dental Practice. ▬▬ FOLLOW CONTACT POINT ▬▬ YouTube: @contactpointpodcast Instagram: @contactpointpodcast Listen on Apple, Spotify and all podcast apps. #ContactPoint #Dentistry #Periodontology #Perio #DentalHygiene #DentalPractice #UKDentistry #SystemicHealth #MouthBodyConnection #DentistryPodcast

    No One Wanted To Do Perio: Reena Wadia On Building The UK's Largest Periodontal Clinic
  5. Sep 7 ·  Video

    It's Never Been So Cheap To Lie: Adrian Dra On The Trust Recession Coming For Dentistry

    It's never been so cheap to lie. And dentistry is about to feel it. Contact Point – Dentistry's Next Decade. Hosted by Dr Simon Chard. Adrian Dray is one of the most distinctive voices in UK dentistry. GDPR expert, behavioral science evangelist, and the man who brought Rory Sutherland into the profession. In this conversation he and Simon go deep on trust, authenticity, and why the biggest trap facing practices right now is not technology – it's copying everyone else. In this conversation: Why Adrian entered dentistry off the back of a mental breakdown, and what he learned about sadness from Alex Hormozi. The trust recession we're living through, and why trust grows at the speed of a coconut tree and drops at the speed of a coconut. Corporate isomorphism – the invisible force making every practice look, sound and market the same. Why data without a hypothesis is just data mining, and how practices use statistics like a drunk uses a lamppost. The practice in Fulham taking on 100 new private patients per month with two dentists – and what they're doing that no one else is. Why missed call response is one of the most underrated levers in dentistry. How to optimize for surprise, not just efficiency – and why tote bags might be your best marketing spend. The behavioral science of direct mail, out of home ads, and why flyers still work if you do them right. Why AI radiography hasn't taken off in the UK the way it has in the US – and how to frame it so patients actually want it. The shopping trolley problem, and what it teaches us about introducing new paradigms. How Adrian convinced Rory Sutherland to speak at an event for dentists – and the behavioral science course for dental leaders he's now filming with Rory and Richard Shotton. Chapters 00:00:00 Introduction: From Mental Breakdown to Dentistry & The Trust Recession 00:02:52 The GDPR Journey: Finding Purpose Through Data Protection 00:07:29 Why Dentistry is a Cult: Easy to Join, Hard to Leave 00:10:20 The Power of Public Speaking: David JP Phillips & The Angel's Cocktail 00:10:28 Alex Hormozi's Philosophy: Sadness, Options & The Mountain With No View 00:40:23 The Snake Oil Attack: Dealing With Trolls & Nearly Leaving Dentistry 00:46:22 Rory Sutherland & Behavioral Science: The Missing Piece in Dentistry 00:50:52 The Corporate Isomorphism Trap: Why Everyone Looks The Same 00:59:51 Optimize for Surprise: The AO Teddy Bear Strategy 01:06:23 The Missed Call Magic: Why Calling Back Creates Kings 01:08:34 The NHS Conversion Script: From No to Yes 01:23:22 Direct Mail & Out of Home: The New Blue Ocean 01:29:46 The Tote Bag Differentiation Strategy: Perception of Popularity 01:40:24 AI in Dentistry: Voice Notes, Perio Charting & The Co-Pilot Frame 01:51:02 The Future: Behavioral Science Course & Standardization Through AI ▬▬ ABOUT THE GUEST ▬▬ Adrian Dray is a behavioral science consultant, GDPR expert, and Head of Customer Success at VoiceStack and CareStack. He is the founder of For The Doers, an annual event for dental leaders, and is currently developing a behavioral science course for dentistry alongside Rory Sutherland and Richard Shotton. ▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard is Past President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, and principal of Rothley Lodge Dental Practice. ▬▬ EPISODE SPONSORS ▬▬ Barclays Business Banking Search 'Barclays Business Healthcare' online. Terms and conditions apply. All lending is subject to application, status and eligibility. ▬▬ FOLLOW CONTACT POINT ▬▬ YouTube: @contactpointpodcast Instagram: @contactpointpodcast Listen on Apple, Spotify and all podcast apps. #ContactPoint #Dentistry #BehavioralScience #DentalMarketing #TrustRecession #AI #DentalPractice #UKDentistry #RorySutherland #DentistryPodcast

    It's Never Been So Cheap To Lie: Adrian Dra On The Trust Recession Coming For Dentistry
  6. Aug 31 ·  Video

    They Told Us Veneers Were Unethical: Sam Jethwa On The Porcelain Revolution

    "We were told at the time, if you do veneers, you're unethical." Sam Jethwa spent a decade proving them wrong. Contact Point - Dentistry's Next Decade. Hosted by Dr Simon Chard. Sam Jethwa is one of the most recognisable names in UK cosmetic dentistry and the current president of the BACD. He and Simon qualified together, and in this conversation they go back over a career built almost entirely against the grain of what the profession was telling them to do. In this conversation: Why Sam spent years and a six-figure sum on implant training he abandoned, and why he'd do it again. The two-hour consultation he refuses to shorten, and the maths behind it. Why he designs every smile freehand rather than sending it to a lab. What actually causes front teeth to chip after aligner treatment. Why fewer veneers can look more artificial than more of them. Going from two chairs to seven, and the reputation risk that comes with it. Why he'd rather grow slower than drop standards. And the thing his dad told him about happiness that he's made peace with. Chapters 00:00:00 Introduction: Ambition, Identity & The Porcelain Revolution 00:00:33 From Kings to BACD: The 18-Year Journey 00:07:25 Treatment Planning: The Breadth vs Depth Debate 00:17:57 The Two-Hour Consult: Building Trust & Value 00:23:35 The Bespoke Smile Method: Facially Driven Design 00:28:12 The Flowable Trial Smile: No Wax-Ups, All Freehand 00:38:15 Occlusion Over Everything: Why Veneers Fail 00:41:58 No Prep, Minimal Prep & The Ethics of Veneers 00:48:36 Composite vs Porcelain: The Honest Conversation 00:54:13 Ceramic Materials: Feldspathic, Lithium Silicate & Zirconia 00:58:10 A Week in the Life: Clinical Days, Training & Ambition 01:04:04 The Key Man Risk: Scaling Without Losing Standards 01:12:10 Identity Beyond Dentistry: The Artist vs The Businessman 01:23:37 The Future of Bespoke Smile: Survival Plus Growth 01:25:01 The Porcelain Revolution: From Unethical to Unstoppable 01:31:49 Social Media Strategy: Authenticity Over Trends ▬▬ ABOUT THE GUEST ▬▬ Sam Jethwa is a cosmetic dentist, President of the British Academy of Cosmetic Dentistry, and co-founder of Bespoke Smile and Bespoke Smile Academy, where he mentors dentists in facially driven smile design. ▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard is Past President of the BACD, co-founder of PÄRLA, and principal of Rothley Lodge Dental Practice. ▬▬ EPISODE SPONSORS ▬▬ Barclays Business Banking Search 'Barclays Business Healthcare' online. Terms and conditions apply. All lending is subject to application, status and eligibility. #ContactPoint #Dentistry #CosmeticDentistry #Veneers #DentalPractice #UKDentistry #DentalBusiness #SmileDesign #BACD #DentistPodcast

    They Told Us Veneers Were Unethical: Sam Jethwa On The Porcelain Revolution
  7. Aug 24 ·  Video

    It Takes More Discipline To Stop: Jamie Clements On Burnout, Breath And Why Rest Feels Like Risk

    Most people think discipline means never stopping. Jamie Clements thinks that's backwards. Dr Simon Chard sits down with breath work practitioner and founder of The Breath Space, Jamie Clements, for a conversation about why dentistry burns people out - and why the fix is less exotic, and harder, than most of us want it to be. In this conversation: - Why "you're breathing wrong" is the wrong message - and what functional breathing actually means - The mouth-breathing cascade: airway, facial growth, saliva and caries risk - What dentists can do in the 20 seconds they spend light-curing a composite - Acute vs chronic stress, and why burnout is a shrinking of capacity rather than too much work - "The calmest person in the room is in charge" - vagal authority and clinical leadership - Why rest feels like risk to high performers, and what sits underneath frustration - The anti-optimisation backlash, wearables, and the recovery score that came after a festival - Grief, gratitude, and what Jamie learned from the worst year of his life - Faith, consciousness and why people want to go to church without going to church Chapters 00:00:00 Introduction: The Discipline of Rest & The Houses on the Line 00:02:13 From Corporate Finance to Breathwork: Jamie's Origin Story 00:06:12 The Breathwork Industry: From Niche to Mainstream 00:10:22 What is Breathwork? The Full Spectrum Explained 00:14:29 Functional Breathing: Nose, Slow, Expansive 00:18:08 Dentistry Meets Breathwork: Mouth Breathing & Airway Health 00:23:27 Nervous System Regulation: Tools for Acute & Chronic Stress 00:35:24 The Grind Culture Trap: Why High Performers Struggle to Rest 00:40:40 Micro Pauses & Integration: Breath as a Way of Life 01:02:32 The Anti-Optimization Movement: Wellness Anarchists & Balance 01:17:18 Emotions, Frustration & Core Wounds: Working Through Resistance 01:21:17 Grief as Love With Nowhere to Go 01:27:06 Faith, God & Universal Consciousness: Breath as Gateway 01:40:13 The Modern Church: Community, Connection & Non-Contrived Spaces 01:45:56 Beyond Labels: The Freedom of Being Multi-Hyphenate ▬▬▬▬▬▬ ABOUT THE GUEST ▬▬▬▬▬▬ Jamie Clements is a breath work practitioner, facilitator and founder of The Breath Space. Over seven years he has moved from a career in fintech and startups into full-time breathwork - running retreats, one-to-one work, corporate wellbeing programmes and a teacher training programme that has now taken 55 facilitators through its first cohort. ▬▬▬▬▬▬ ABOUT THE HOST ▬▬▬▬▬▬ Dr Simon Chard is Past President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, and principal of Rothley Lodge Dental Practice. ▬▬▬▬▬▬ EPISODE SPONSORS ▬▬▬▬▬▬ Barclays Business Banking Search 'Barclays Business Healthcare' online. Terms and conditions apply. All lending is subject to application, status and eligibility. ▬▬▬▬▬▬ FOLLOW CONTACT POINT ▬▬▬▬▬▬ YouTube: @contactpointpodcast Instagram: @contactpointpodcast Listen on Apple, Spotify and all podcast apps. #ContactPoint #Dentistry #Breathwork #DentalBurnout #UKDentist #PracticeOwner #DentalWellbeing #Airway #MouthBreathing #Podcast

    It Takes More Discipline To Stop: Jamie Clements On Burnout, Breath And Why Rest Feels Like Risk
  8. Aug 17 ·  Video

    Your Value May Be Less Than You Think: Dev Patel On Salaried Dentistry.

    A dentist's value is about to fall. The man buying practices at scale just said it out loud. Contact Point - the podcast on dentistry's next decade, hosted by Dr Simon Chard. Dev Patel built Dental Beauty Partners out of nothing and straight through the middle of a market the corporates thought they owned. In this conversation he explains why practice count is vanity, why almost every group stalls at the same point, and what happens to the self-employed associate when robots arrive in the surgery. In this conversation: -Why he was millions of pounds in personal debt weeks before COVID closed every practice in the country -The partnership model he built instead of the corporate roll-up, and why he thinks the incumbents got it backwards -Why "how many practices have you got" is the wrong question - and the one to ask instead -The twenty-site trap that catches almost every mini-group in the country -What a practice is actually worth right now, and how to think about timing a sale -Why he believes dentists will be salaried within a decade Chapters 00:00:00 Introduction: The Houses on the Line & The Salaried Dentistry Future 00:01:43 Childhood Entrepreneurship: The Pharmacy MBA at Age Six 00:08:02 The First Practice: 18 Viewings Over Two Years 00:11:08 The Partnership Model: Why 51-49 Changes Everything 00:12:35 The Kureos Case Study: Why Top Company Equity Fails 00:23:12 The EDG Deal: Choosing Growth Over My Dentist 00:24:27 COVID Crisis: £8.5 Million Debt & No Revenue 00:39:13 Multiples Have Crashed: From 15x to 8x in Two Years 00:53:34 The Ego Trap: Revenue vs EBITDA & Why Site Count Doesn't Matter 00:57:57 LinkedIn Over Instagram: The Free MBA & Recruitment Goldmine 01:14:22 The 20 to 50 Site Death Valley: Why Mini Groups Fail 01:16:49 The Sweet Spot: Why 5 to 20 Practices Is The Golden Zone 01:27:15 Start Scale Exit: The Course For The Next Generation 01:33:58 The P&L Wake-Up Call: Nine Nurses For Four Surgeries 01:40:40 NHS Dentistry: Stop Complaining & Start Adapting 01:43:44 The AI Revolution: Linda, Voice Stack & The End of Reception Desks 01:46:01 The Lupin Robot: Veneer Preps in 40 Minutes 01:50:49 The Salaried Future: Five Robots Working 24/7 01:58:51 Regrowing Teeth: When Implants Become Obsolete 02:05:38 The Skills That Matter: Communication, Brand & Patient Journey 02:09:06 Definition of Success: Building Something That Lasts Forever ▬▬ ABOUT THE GUEST ▬▬ Dev Patel is the founder of Dental Beauty Partners, one of the UK's fastest-growing independent dental groups, built on a partnership model rather than the standard corporate acquisition structure. He practised clinically before moving full-time into building and operating dental businesses. ▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard is Past-President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, and principal of Rothley Lodge Dental Practice. Contact Point is his long-form interview series on the forces reshaping UK dentistry over the next ten years. ▬▬ EPISODE SPONSORS ▬▬ Barclays Business Banking Search 'Barclays Business Healthcare' online. Terms and conditions apply. All lending is subject to application, status and eligibility. ▬▬ FOLLOW ▬▬ Instagram, LinkedIn and YouTube: @contactpointpodcast Dr Simon Chard: @drsimonchard #ContactPoint #DentistrysNextDecade #UKDentistry #DentalBusiness #PracticeOwner #DentalGroup #DentalPractice #Entrepreneurship #DentistryPodcast

    Your Value May Be Less Than You Think: Dev Patel On Salaried Dentistry.

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Exploring the people and ideas shaping the next decade of dentistry.

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