At Capacity

KPR Media

A healthcare podcast narrated by Lisa Zegan and produced by KPR Media.

Episodes

  1. 1d ago

    At Capacity Podcast - Episode 1: Charlene

    This premiere episode of At Capacity aims to remind us that the people who enter our healthcare system are very real, and have families and communities who are waiting for them to come home. It examines the story of Charlene Murphey, a 75 year old woman from Gallatin, Tennessee, who died after receiving the wrong medication during a hospital stay in December 2017 This episode walks us through the unusual trajectory this event took and explores the human impact of these situations on patients, families, clinicians, and communities.  Charlene Murphey's Obituary Anonymous CMS complaint intake form   Anonymous CMS complaint intake form   The Centers for Medicaid and Medicare Services (CMS) Report  Detailed report of CMS' findings after the November 2018 investigation   The Centers for Medicaid and Medicare Services with Vanderbilt's Correctve Action Plan Includes the medical center's action plan that was submitted in response to the CMS' investigation    Letter from the State of Tenessee Department of Health Division of Health Licensure and Regulation In October of 2018, the State Department of Health closed their review with no action taken against the nurse's license   Interview with nurse The nurse talks about being told by an associate nursing officer the reason why she was fired   Comments from medical center's chief communications officer   Article about medication errors In Episode 1 we made a mistake when we said this was from the Institute of Medicine. It is an article housed at the National Institute of Health: National Library of Medicine: National Center for Biotechnology Information, citation here: Tariq RA, Vashisht R, Sinha A, et al. Medication Dispensing Errors and Prevention. [Updated 2024 Feb 12]. In: StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2026 Jan-. Available from: https://www.ncbi.nlm.nih.gov/books/NBK519065/ 2nd article about medical and medication errors   Institute for Safe Medication Practices (ISMP) alert "Paralyzed by Mistakes" 2016 Alert about neuromuscular blocking agents   Additional great reference: The Tennessean reporting done by Brett Kellmann (paywall)

    At Capacity Podcast - Episode 1: Charlene
  • 1 Episode

Ratings & Reviews

5
out of 5
5 Ratings

About

A healthcare podcast narrated by Lisa Zegan and produced by KPR Media.

Information

  • Creator
    KPR Media
  • Years Active
    2026
  • Episodes
    1
  • Rating
    Clean
  • Copyright
    © 2026
  • Show Website
    At Capacity