The Steady Middle

Rachel Shaw
  • 5.0 (9)
  • Management
  • Weekly

The Steady Middle

Episodes

  1. 1d ago

    Episode 2: The ADA Interactive Process: How to Find the Right Answer

    What if being great at disability compliance wasn't about having all the answers, but knowing exactly what to do when you don't? If you've ever found yourself staring at a complicated accommodation request, wondering where to start, what to ask, or whether you're making the right decision, this episode is for you. After more than 25 years working in disability compliance, I've learned one thing: Confidence doesn't come from knowing every answer. It comes from having a process you can trust. In this episode of The Steady Middle, I'm introducing you to my four-step interactive process, known as the Hallway, and sharing how a consistent, repeatable framework can take the guesswork out of even the trickiest workplace accommodation situations. In this episode, you'll learn: The three situations that should trigger your ADA interactive processWhy short-term and long-term accommodations require different approachesThe biggest mistake practitioners make when jumping straight to a decisionHow my four-step Hallway framework brings structure to complicated situationsWhy having a reliable process can help you make more confident, consistent decisions Here's what I want you to remember: You don't have to know everything. But you do need to know what to do next. Let's get into it! CONNECT WITH RACHEL: LinkedIn | Facebook | Instagram MORE RESOURCES: Want to take what you're learning and put it into practice? Join me in the 2027 ADA Decision Lab, where we work through real workplace cases, tackle tough decisions, and build the confidence to navigate disability and leave challenges with greater clarity and consistency. Connect with me: LinkedIn Facebook Instagram Visit my website: https://rachelshaw.com/

  2. Oct 30

    Episode 1: You Matter: The Steady Middle Starts Here

    Welcome to The Steady Middle with Rachel Shaw. If you're the person responsible for managing employee leave, disability accommodations, or the disability interactive process, this podcast is for you. In our first episode, Rachel shares why this work matters, why it can feel so challenging, and how more than 25 years of experience have shaped her approach to supporting HR and disability compliance professionals. In this episode: Why managing leave and accommodations is such important workThe value of a consistent, reliable disability interactive processHow to build confidence through practice rather than trial and errorWhy supporting the practitioner is just as important as supporting the organizationWhat it means to be the steady middle between employees and employers Each week, Rachel will explore real workplace situations and practical approaches to navigating complex leave and disability accommodation decisions. You matter. And the work you do matters. Join Rachel each week for another episode of The Steady Middle. Connect with me: LinkedIn Facebook Instagram Visit my website: https://rachelshaw.com/

  • 2 Episodes

5
out of 5
9 Ratings

About

The Steady Middle

Information

  • Creator
    Rachel Shaw
  • Years Active
    2026
  • Episodes
    2
  • Rating
    Clean
  • Copyright
    © 2026 Rachel Shaw, Inc. All Rights Reserved.
  • Show Website
    The Steady Middle

You Might Also Like