The Unofficial Shopify Podcast

Kurt Elster, Paul Reda

NEW EPISODES EVERY TUESDAY, SUBSCRIBE FOR UNBEATABLE ECOM RECON – Every Tuesday since 2014, host Kurt Elster shares the Shopify success stories that nobody tells you about, straight from the entrepreneurs living it. Subscribe for a raw look at what it really takes to succeed on Shopify.

  1. He Had Zero Audio Experience. Then He Sold $300K in Turntables.

    1D AGO

    He Had Zero Audio Experience. Then He Sold $300K in Turntables.

    "I don't have any really relevant credentials or qualifications when it comes to this sort of thing." Noam Sugarman got fed up trying to find a stereo system that looked good, sounded good, and didn't require an engineering degree to buy. So he built his own. With no audio background, he launched Dum Audio, raised $75K on Indiegogo, then ditched crowdfunding platforms entirely to run pre-order campaigns on his own Shopify store, where he saw better return on ad spend. Five years and $300K+ in sales later, he's shipping hi-fi turntables, speakers, and amps direct to consumer. We talk about pricing in a market where a stereo can cost $100 or $100,000, why his self-run Shopify campaign outperformed Indiegogo, and how 60% of his crowdfunding buyers added a subwoofer upsell he only expected a third to take. SPONSORS Swym - Wishlists, Back in Stock alerts, & more getswym.com/kurt Cleverific - Smart order editing for Shopify cleverific.com Zipify - Build high-converting sales funnels zipify.com/KURT LINKS Dum Audio: https://dumaudio.com/ Design Momentum (industrial design): https://designmomentum.com/ WORK WITH KURT Apply for Shopify Help ethercycle.com/apply See Our Results ethercycle.com/work Free Newsletter kurtelster.com The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

    49 min
  2. 7 Years to Profit: The Hamster Ball Reinvented

    MAR 24

    7 Years to Profit: The Hamster Ball Reinvented

    "There were three or four years straight where we were like, if it doesn't go the way we need it to go, we'll close it down at the end of the year -- and then year end comes and we're just like, close enough to keep going." Ethan Haber was a college sophomore with a studio art degree, a hamster named Mooksy, and a problem: the hamster ball hadn't been improved since the 1970s. So he invented a better one. Then came COVID, molds stuck at the Port of Long Beach, a packaging supplier who switched materials without telling him, four years of unprofitability, and social media backlash from people who don't even own hamsters. 2026 is his first profitable year. We talked about how he got to 750 retail locations, why he quit Meta ads and tripled Amazon sales, and the cold LinkedIn DM that landed him the founder of PetSmart as a mentor. SPONSORS Swym - Wishlists, Back in Stock alerts, & more getswym.com/kurt Cleverific - Smart order editing for Shopify cleverific.com Zipify - Build high-converting sales funnels zipify.com/KURT LINKS Happy Habitats (Shopify store): https://www.happyhabitats.net Happy Habitats on Amazon: https://www.amazon.com (search Happy Habitats) Happy Habitats on Chewy: https://www.chewy.com (search Happy Habitats) Happy Habitats on Walmart: https://www.walmart.com (search Happy Habitats) Ethan's plush work (Instagram): @HaberPlushProductions Jim Dougherty (PetSmart founder) book: "The Pet Project" -- search on Amazon P9 Design (Ethan's design partner): https://www.p9design.com Shopify Collective (free app): https://www.shopify.com/collective Mark Knology (marketplace management): [URL not provided in episode] Trover Saves the Universe (Squatch Games): https://troverthegame.com WORK WITH KURT Apply for Shopify Help ethercycle.com/apply See Our Results ethercycle.com/work Free Newsletter kurtelster.com The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

    46 min
  3. AEO: Get ChatGPT to Recommend Your Brand

    MAR 17

    AEO: Get ChatGPT to Recommend Your Brand

    "I think this is a revival of SEO, a little bit of a resurrection." SEO expert Patrick Rice is back, and this time he brought receipts. His agency got a Shopify brand to show up in ChatGPT recommendations 60-70% of the time and in Google AI Overviews 86% of the time, with a 35-40% sustained increase in branded search. All in six months. We dig into the exact GEO (Generative Engine Optimization) tactics that made it happen: web consensus through listicle outreach, structured data, Reddit strategy, and why the AI search land grab looks a lot like early SEO, before the filters catch up. SPONSORS Swym - Wishlists, Back in Stock alerts, & more getswym.com/kurt Cleverific - Smart order editing for Shopify cleverific.com Zipify - Build high-converting sales funnels zipify.com/KURT LINKS Patrick Rice Co.: https://patrickriceco.com AI Visibility Audits: https://patrickriceco.com/ai BBC Future article: https://www.bbc.com/future/article/20260218-i-hacked-chatgpt-and-googles-ai-and-it-only-took-20-minutes Rand Fishkin / SparkToro study on AI brand consensus JSON-LD for SEO (Shopify app by Alana Davis) SEO Gets: https://seogets.com Screaming Frog: https://screamingfrog.co.uk Matrixify (Shopify app) Patrick Rice's first episode: https://unofficialshopifypodcast.com/episodes/patrick-rice-advanced-seo-cA2PDVhP WORK WITH KURT Apply for Shopify Help ethercycle.com/apply See Our Results ethercycle.com/work Free Newsletter kurtelster.com The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

    48 min
  4. Live Selling Secrets From a $25M Golf Brand

    FEB 24

    Live Selling Secrets From a $25M Golf Brand

    "Nobody wants to get rich slowly." Nick Mertz started Pins and Aces with $6,000 and zero outside capital. Today, his golf lifestyle brand does $25 million a year, employs over 40 people, and ships every order from their own warehouse outside Denver. But with customer acquisition costs through the roof, Nick stopped fighting the ad auction and built an omnichannel machine instead. We break down how live selling on Whatnot and TikTok became a serious revenue channel ($400K in December alone on TikTok Shop), why licensing collabs with Coca-Cola and South Park actually boost brand legitimacy, and how wholesale is flipping from 10% to 40% of revenue. Plus: the grab bag strategy that went nuclear, and why Nick runs his family business like a sports team. SPONSORS Swym - Wishlists, Back in Stock alerts, & more getswym.com/kurt Cleverific - Smart order editing for Shopify cleverific.com Zipify - Build high-converting sales funnels zipify.com/KURT LINKS Pins and Aces: https://pinsandaces.com Nick Mertz on Instagram: https://instagram.com/nvmertz Pins and Aces on Instagram: https://instagram.com/pinsandaces Nick's first episode (June 2023): https://unofficialshopifypodcast.com/episodes/[LINK-TO-ORIGINAL-EPISODE] Whatnot: https://whatnot.com TikTok Shop: https://shop.tiktok.com WORK WITH KURT Apply for Shopify Help ethercycle.com/apply See Our Results ethercycle.com/work Free Newsletter kurtelster.com The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

    56 min
  5. Why This Agency Dropped Paid Media (And Got Bigger)

    FEB 17

    Why This Agency Dropped Paid Media (And Got Bigger)

    "I kinda told myself I need to take a step back from e-commerce. When I took a step back, e-commerce said no and put me back in." Amer Grozdanic burned out running paid media for brands. The results were good — but never good enough. So he walked away, rebuilt his agency around what he could actually control, and landed clients like MVMT Watches and Billie Eilish without spending a dollar on ads. Today, Praella works with brands up to $400M in revenue, and Amer's seen the same blind spots in almost every store. We dig into the Shopify features most merchants ignore (B2B, Markets, Flows, Collective), why BattlBox's Whatnot channel converts 10X better than TikTok Shop, and the one question you should ask any agency before signing a retainer. SPONSORSSwym - Wishlists, Back in Stock alerts, & more getswym.com/kurt Cleverific - Smart order editing for Shopify cleverific.com Zipify - Build high-converting sales funnels zipify.com/KURT LINKSWatch on YouTube: https://youtu.be/J3QTUEVulFcPraella: praella.comAmer on LinkedIn: linkedin.com/in/amergrozdanicWhatnot: whatnot.comBattlBox: battlbox.comShoplift (A/B testing): shoplift.comIntelligems (A/B testing): intelligems.ioShopify Collective: shopify.com/collectiveShopify B2B: shopify.com/plus/b2bShopify Flow: shopify.com/flowWORK WITH KURTApply for Shopify Help ethercycle.com/apply See Our Results ethercycle.com/work Free Newsletter kurtelster.com The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

    1h 17m
  6. ERP Explained w/ GoodDay's Kyle Hency

    FEB 10

    ERP Explained w/ GoodDay's Kyle Hency

    For most direct-to-consumer brands, the term "ERP" evokes dread. Six-month implementations. Six-figure costs. Software built for factories, not Shopify stores. Kyle Hency experienced that pain firsthand. He scaled Chubbies Shorts past $100 million in revenue, and along the way, his "sophisticated" spreadsheet system (built by a former banker) completely fell apart. The breaking point? When Nordstrom called wanting to stock Chubbies, and his team realized they had no infrastructure to even accept the order. That painful lesson led Hency to raise $13.5 million for GoodDay Software, an ERP designed from day one for Shopify merchants. In this episode, we demystify what an ERP actually is, identify the warning signs that a brand has outgrown spreadsheets, and explore why the traditional barriers to operational infrastructure are finally falling for smaller businesses. Hency makes the case that it doesn't have to be this hard anymore. SPONSORSSwym - Wishlists, Back in Stock alerts, & more getswym.com/kurt Cleverific - Smart order editing for Shopify cleverific.com Zipify - Build high-converting sales funnels zipify.com/KURT LINKSGoodDay Software: https://gooddaysoftware.comKyle on LinkedIn: https://linkedin.com/in/kylehencyThe Normal Brand case study: https://bit.ly/4bzwcFMWORK WITH KURTApply for Shopify Help ethercycle.com/apply See Our Results ethercycle.com/work Free Newsletter kurtelster.com The Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

    38 min
4.7
out of 5
259 Ratings

About

NEW EPISODES EVERY TUESDAY, SUBSCRIBE FOR UNBEATABLE ECOM RECON – Every Tuesday since 2014, host Kurt Elster shares the Shopify success stories that nobody tells you about, straight from the entrepreneurs living it. Subscribe for a raw look at what it really takes to succeed on Shopify.

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