Off The Tools with Wayne and Andy 🔥

Wayne Bettess and Andy Jones

Welcome to the Off The Tools Podcast, where two of the UK's best trade business coaches, Wayne Bettess & Andrew Jones, deliver tons of free value week in week out to help trade business owners level up their business and more importantly themselves. Wayne Bettess & Andrew Jones are passionate entrepreneurs & trade business owners themselves who are committed to personal and professional development. on this channel, Wayne & Andy share their wisdom on mindset, self-development, and offer glimpses into how to create a life that is one of choice and freedom.

  1. 1 APR

    #20 - 🚀 ServiceMate Masterclass: The Job Management System That Can Transform Your Trade Business

    n this live webinar, Wayne and Andy break down exactly how ServiceMate can help trade businesses get more organised, look more professional, and save serious time. This wasn’t just a software demo…It was a real look at how a proper job management system can change the way your business runs from start to finish. Wayne walked through the core of ServiceMate, including: 📅 Diary & dispatch board – booking jobs, dragging and dropping work, scheduling engineers 📲 Online booking – letting customers book themselves in without the back-and-forth 🧾 Invoicing & payment tracking – staying on top of what’s been paid and what’s outstanding 🤖 Automations – reminders, confirmations, follow-ups, and cutting down manual admin 🏷️ Badges, folders & job categories – making the system easier to manage as the business grows 📋 Job templates – pre-built service, breakdown, install and quote jobs to save time 🧠 Knowledge base & process building – helping teams follow systems properly 📑 Custom forms – branded paperwork, gas certs, job reports, photos, and customer value-building 📈 Reports & AI insights – pulling data from the system to understand business performance 🔗 Software stack thinking – why ServiceMate is one key part of a bigger business system Andy added loads of practical real-world insight on: Why branded forms and job reports increase perceived value 👀 How automation improves the customer experience without needing more staff Why online booking is a massive win when done properly How job templates and pre-built workflows save hours every week Why trades who don’t level up their systems will get left behind over the next few years The lads also touched on: 🔄 ServiceMate integrations with tools like SalesLion, Quotient, Xero, QuickBooks, Stripe and Zapier ⚙️ Why no single software does everything — and why you need a software stack 🚨 Common mistakes people make when they try to run growing businesses on paper, WhatsApp, and memory alone If you’re still: writing things down in notebooks chasing customers manually sending invoices late at night forgetting follow-ups or relying on memory to run your business… …you’re making life harder than it needs to be. The businesses that win going forward will be the ones with:✅ systems✅ automations✅ better communication✅ cleaner paperwork✅ and a smoother customer journey Because in today’s market, it’s not just about doing good work…It’s about looking organised, acting professional, and making it easy for customers to trust you. 🔧 What Was Covered💥 Big Talking Points🎯 Key Takeaway

    1hr 13min
  2. 25 MAR

    #19 The State of the Industry in 2026 🚨 Opportunity or Collapse?

    This one’s different. No scripts.No structured lesson.Just real talk about where the trades industry is heading — and what it means for you. In this episode, Wayne and Andy break down the current state of the industry, from shrinking skill levels to the death of the old-school sole trader model We cover: 📉 Why last year felt slow for so many trades businesses 📞 How failing to answer the phone is costing you customers 🖥 Why software and systems are no longer optional 🔥 The coming extinction of the “accidental business owner” 💷 The VAT threshold debate (should it be £30k or £200k?) 👷‍♂️ Why apprenticeships are becoming financially impossible 📊 The 4,000 leaving vs 1,000 entering stat — and what it really means 🏗 The growing skills gap in the wider population 💰 Why tradesmen can earn solicitor-level money (without £53k of uni debt) This isn’t doom and gloom. It’s reality. Yes — there are challenges: • Rising wages• Making Tax Digital• Fewer apprentices• Inflation squeezing margins• Customers expecting Amazon-level service But here’s the flip side 👇 Less supply + more demand = MASSIVE opportunity. The lads who treat it like a proper business — with pricing dialled in, systems in place, flexibility for staff, and strong leadership — are going to dominate the next decade. The ones “playing at it” won’t survive. Simple as that. We also dive into: The future of employment in the trades Why flexibility will win you better engineers Why mindset is now the real separator And how to position yourself for what’s coming next If you’re serious about building something solid…If you want time, freedom, and real profit…If you can feel the industry shifting… This episode will open your eyes. The future is tough.But it’s bright — for the ones who step up. Let’s go. 🚀

    1hr 16min
  3. 18 MAR

    #18 Inside Off The Tools Alliance 🔥 What’s Really Happening in 2026

    What actually happens inside Off The Tools Alliance? Not the surface-level stuff.Not the sales pitch.The real, behind-the-scenes breakdown. In this episode, Wayne and Andy give you an inside look at what’s changing, what’s growing, and what members are achieving this year inside the Alliance Over the last 18 months, things have levelled up. With Andy stepping in as lead coach, the dynamic has shifted: Two different angles. Two different styles. One shared mission — build proper businesses. We break down: 🔥 The quarterly Mastermind RetreatsA full day working on your business (not in it)Strategy. Money. Time management.Clear 12–24 month plans.Then ice baths, saunas, hikes, deep conversations and proper reset time. 📈 The ResultsHundreds of thousands in recurring revenue created from service plan focus alone. 🧠 Weekly Coaching SessionsWayne’s World Wednesdays — mindset, strategy, open conversations.Quarterly planning + debrief sessions to stay sharp. 💪 XL Members: Andy’s AccountabilityFocused Friday sessions for the lads who are serious about execution. 📲 WhatsApp CommunityDaily conversations.Real support.No pub-talk negativity.Just tradesmen who want more. This isn’t just “business advice”. It’s: Surrounding yourself with ambitious tradesmen Raising your standards Fixing your pricing Implementing systems Becoming a leader Building time, freedom and profit If you’re: ❌ Stuck at the same level❌ Surrounded by moaners at the merchants❌ Trying to figure everything out alone Or… ✅ Ready to build something bigger✅ Ready to think long-term✅ Ready to level up properly Then this episode will show you what’s possible. No contracts.No pressure.Just real tradesmen building real businesses. The only question is: Are you happy where you are?Or are you ready to grow? Let’s go. 🚀

    22 min
  4. 11 MAR

    #17 - Quote Better. Win More Work. 🚀 The Professional Quoting System That Changes Everything

    If you’re still texting prices…Still driving around doing free site visits…Still sending scrappy email quotes at 10pm… You’re making life harder than it needs to be. In this episode, Wayne and Andy break down the real reason most tradesmen waste time, lose jobs, and struggle to charge properly — and it all comes back to quoting. This isn’t theory.This is a live session showing exactly how a professional quoting system: ⚡ Saves hours every week 💼 Instantly elevates your business 📈 Increases conversion rates 🛡 Protects you from pricing disputes 💰 Unlocks stronger, more confident pricing Inside this episode, we cover: Why most tradesmen are still quoting like it’s 2005 How slow quoting kills momentum and loses work Why presentation changes perception (and pricing power) How to stop doing pointless site visits for simple jobs The power of templated quotes and standardised installs Using add-ons properly instead of doing “while you’re here” freebies Getting written acceptance to eliminate payment arguments How automation follow-ups recover jobs you’d normally lose There’s also a deeper conversation around mindset: You can’t charge premium prices if you look average.And you can’t scale if your systems are manual and messy. Customers in 2026 expect: ✔ Clear communication✔ Fast response✔ Transparent pricing✔ Professional presentation✔ Digital convenience If you want to stand out from the £60-an-hour crowd…If you want to stop being compared apples-for-apples…If you want to build a proper business — not just a busy job… This episode is a must-listen. Upgrade the system.Elevate the brand.Win more of the right work. Let’s go. 🔥

    1hr 12min
  5. #16 - Must-Read Books for Tradesmen: The Mindset, Money & Mental Strength That Changed Our Lives

    4 MAR

    #16 - Must-Read Books for Tradesmen: The Mindset, Money & Mental Strength That Changed Our Lives

    In this episode of the Off The Tools Podcast, we break down the books that genuinely shifted our thinking — not just business tactics, but mindset, resilience, money, and purpose. We’re not here to throw a random Amazon list at you. These are the books that actually made a difference. From wealth philosophy to personal discipline… from pricing confidence to mental toughness… and even a few story-driven curveballs that hit harder than expected. We cover: 📚 Rich Dad Poor Dad – by Robert KiyosakiThe mindset shift around money, assets, and building income that works while you sleep. 📖 Atlas Shrugged – by Ayn RandA powerful (and controversial) fiction novel about creators vs takers — and why producers matter. ⚙️ The E-Myth Revisited – by Michael E. GerberWhy most tradesmen are self-employed, not business owners — and how systems change everything. 🟢 Greenlights – by Matthew McConaugheyA surprisingly deep look at resilience, journaling, risk-taking, and life pivots. 🧠 Surrounded by Idiots – by Thomas EriksonUnderstanding personalities so you can deal with customers, staff and family without losing your head. 🔥 Ready, Fire, Aim – by Michael MastersonFor the overthinkers — why action beats perfection every time. 🏃 Mind Over Miles – by Russ CookUltra-resilience, mental toughness, and what happens when you push far beyond comfort. 🪙 The Daily Stoic – by Ryan Holiday365 short daily lessons in discipline, perspective and emotional control rooted in Stoicism. This episode isn’t about “read more books”. It’s about building better foundations. Better mindset.Better money habits.Better emotional control.Better leadership. Because if you want to grow your trade business… you have to grow yourself first. If you’re serious about creating time, freedom and profit — this is your reading list. Let’s go. 🚀

    57 min
  6. #14 Pricing for Profit 💷 Why Most Tradesmen Are Busy… and Still Broke

    18 FEB

    #14 Pricing for Profit 💷 Why Most Tradesmen Are Busy… and Still Broke

    If you’re working flat out, knackered every night, and still wondering where the money went… This episode will hit you like a brick. 🧱 In this special Pricing for Profit session, Wayne and Andy break down the exact reason most tradesmen are under-earning — and show you how to fix it using real numbers, not guesswork. This isn’t theory. This is the system Wayne uses in his own multi-van heating businesses and the same one Andy used to go from a £65 boiler service to running a fully systemised, highly profitable company in just a few years. 🔥 Inside this episode: 🧮 Why guessing your prices is destroying your business 📊 How to calculate what you must charge just to survive 💷 How to work out what you should charge to actually make profit 🧑‍🔧 Why most engineers earn the same as employees — but with 10x the stress 💥 The truth about “just bung us £40” jobs 🧱 Why every business has phantom costs (vans, tools, mistakes, breakdowns, sick days) 🚐 Why your van, drills and flue gas analyser must be paid for by the customer — not you 📉 How lads charging £60–£70/hour are slowly going backwards every year 📈 How to use supply & demand pricing (winter vs summer) 🧠 Why mindset is the real reason you’re scared to charge more 🔁 How to phase out low-paying customers without blowing your business up 🧾 Why software, systems and professional quoting let you charge more 🤯 How one decision (like Google Ads or hiring staff) should change your prices Wayne also walks you through his free Pricing Calculator — the tool that shows you: what your business really costs to run what you need to charge per hour, day and job how much profit you should be making and what happens when you add staff, marketing or overheads Andy explains how he charges £199+VAT per hour in the North of England — and why most lads could be charging way more if they stopped copying each other and started using real numbers. 🔥 If you want: more money 💷 less stress 😮‍💨 better customers 🤝 more freedom 🏖️ and a business that actually works… You have to stop guessing your prices. 🎧 Listen now. 📊 Use the calculator. 🔥 Start charging what you’re actually worth. https://pricing-calculator.offthetools.co.uk/

    1hr 3min

About

Welcome to the Off The Tools Podcast, where two of the UK's best trade business coaches, Wayne Bettess & Andrew Jones, deliver tons of free value week in week out to help trade business owners level up their business and more importantly themselves. Wayne Bettess & Andrew Jones are passionate entrepreneurs & trade business owners themselves who are committed to personal and professional development. on this channel, Wayne & Andy share their wisdom on mindset, self-development, and offer glimpses into how to create a life that is one of choice and freedom.

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