Evergreen Podcasts

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Канал • Подкастов: 53

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04.05.2023
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06.05.2025
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05.12.2024
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14 МАЯ

What 3.2 Billion AI Conversations Taught Bank of America

Most banks still treat AI as a chatbot or efficiency tool. Bank of America built something much bigger. In this live conversation from the Financial Brand Forum, Jorge Camargo, Head of Digital Platforms at Bank of America, explains how Erica evolved from a simple virtual assistant into infrastructure supporting 65 million clients across consumer banking, wealth management, and treasury services. Today, Erica is becoming the foundation for how Bank of America approaches agentic banking. We discuss what 3.2 billion customer conversations revealed about consumer behavior, why proactive engagement matters more than reactive service, and how Bank of America is moving from AI as a destination to AI embedded throughout the customer experience. Hosted by Jim Marous, Co-Publisher of The Financial Brand and Owner and Publisher of the Digital Banking Report. Subscribe to Banking Transformed for new episodes multiple times each week. #Banking #AI #AgenticAI #DigitalBanking #BankingTransformed #BankofAmerica #CustomerExperience #Fintech

14 мая

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46 мин.
04.05.2023

Conquering interview anxiety – how to never be nervous again

In a competitive job market, you need to nail every. single. interview. The problem? Even the most experienced among us can fall prey to interview anxiety. And when that happens, even confident candidates can transform into super second-guessers, questioning every response. That fear of the unknown, says Viewpoint Leadership’s Joel and Elyce Arcieri, Cisco’s Service Delivery Executive, can cause just about anyone to bomb an interview. In this episode of Hardly Working, these interview experts share their strategies for finding your “mantra” and, with it, being better positioned to show your authentic, dynamic self – someone who’s ready to dive in and make a difference.

04.05.2023

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50 мин.
11.10.2022

"Dracula" by Bram Stoker

Dracula tells the story of the supernatural Count Dracula, a vampire who comes to haunt the English seaside town of Whitby. Learn more about your ad choices. Visit megaphone.fm/adchoices

11.10.2022

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53 мин.
06.08.2024

"Treasure Island" by Robert Louis Stevenson

In Robert Louis Stevenson's seminal adventure novel "Treasure Island." The story follows young Jim Hawkins' journey aboard a pirate vessel, chasing hidden treasure and battling the fearsome Long John Silver. The novel's iconic pirate imagery, and rich and complex characters have made it a timeless classic in the adventure sub-genre. Learn more about your ad choices. Visit megaphone.fm/adchoices

06.08.2024

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49 мин.
27.05.2025

NASA Federal's Formula for Digital Transformation Success

In this episode of the FIsionaries Podcast from Co:lab 2025, I'm joined by Liam Petraska, Digital Banking Manager at NASA Federal Credit Union. Petraska shares the remarkable story of how the $5.5 billion credit union transformed its member experience from a dated platform with 1.3-star reviews to a modern solution earning 4.8 stars in less than 18 months. He reveals the keys to their success, including strong leadership buy-in, cross-functional collaboration, clear communication strategies, and a culture that embraces continuous evolution. Tune in to discover how NASA Federal approaches vendor selection, manages organizational change, and maintains momentum in the constantly evolving landscape of digital banking.

27.05.2025

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38 мин.
01.02.2023

How a Data-Led Culture Transforms the Customer Journey

Nothing will ever beat the service you can receive in a conversation with a real human being. But, in an age where people connect through mobile devices more than ever, data and analytics can support engagement across the customer journey. Beyond risk and fraud detection, customer data and analytics can now monitor the financial health and needs of customers and members, including small business clients. My guest on the FIsionaries podcast is Matthew Teoli, VP of Digital Channels at the $1B Florida Credit Union in Gainsville Florida. Matt shares data can personalize banking services and drive member engagement for improved results. Watch the video version of this interview on our YouTube Channel: https://youtube.com/@Alkamitech

01.02.2023

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31 мин.
24.02.2023

Reimagining Legacy Business Models at Coastal Bank

Community banks and credit unions have taken deposits and made loans to consumers, small businesses and dreamers of all kinds for decades. Over the years, the business model for these institutions has remained virtually the same. But the marketplace has changed. Today, instead of being forced to choose the products that financial institutions offer, customers have come to demand the personalized products that they want from their bank or credit union. My guest on the FIsionaries podcast is Curt Queyrouze, President, Coastal Community Bank. We discuss how a $3.2 billion bank in Everett, Washington is rethinking the products and services offered and the delivery channels used to better serve customers, employees and shareholders.

24.02.2023

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36 мин.
02.06.2023

Spanish Grand Prix Preview

Red Bull Racing is in superlative form after six straight victories, but could the team possibel sweep the entire season? Follow Chris Medland: Twitter | Instagram Learn more about your ad choices. Visit megaphone.fm/adchoices

02.06.2023

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18 мин.
ТРЕЙЛЕР СЕЗОНА 1

Sneak Peak

Does time move backwards? Can ethical questions be answered by science? Is there life after death? Is cryptocurrency just a trend? It's questions like these will spark the Big Audacious Ideas of tomorrow...This is a podcast for listeners who think boldly and beyond conventional perception. Host Craig James meets with many of today’s most provocative thinkers to explore the meta-questions of life. Its 35 minutes of deep and thoughtful discussion guaranteed to feed the curious nature of your mind. Learn more about your ad choices. Visit megaphone.fm/adchoices

Трейлер: сез. 1

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3 мин.
18.09.2019

Open Segment

Listen as the guys discuss the latest news and happenings in the motocross world.

18.09.2019

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4 мин.

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