Conflict Managed

Merry Brown

Conflict Managed is a podcast about toxic workplaces and how to fix them. Listen to stories of dysfunction and triumph from different walks of life and professions. Join us on the journey as we talk about the good, bad, and ugly of our work environments and discuss a vision for the future of human-centered workplaces where people are not only treated with dignity and respect but encouraged to be their brilliant selves. Managing Conflict is not magic, though it takes intentional and sustained planning for health to win over chaos in any environment. Conflict is normal and expected. Let’s deal with it.

  1. -12 ч

    Ep 217, The Stories That Build Us: Creating Healthy Workplace Culture

    This week on Conflict Managed we welcome Gavin McMahon. Together we explore: Is this a technology problem or a people issue? Formal vs. informal practices (how it should work vs. how it does work) Boiling down business to the most basic parts Leadership storytelling: leadership – the choices I make; storytelling – the amplification of those choices through stories Developing collective good habits (culture) through storytelling Building story narratives (showing), instead of telling ‘Why it’s good’ meetings What’s better this week than next week? Improvement by inches. Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration Gavin McMahon builds things. Once, it was submarines, sports cars, and steel plants—big, complex systems built on logic and precise plans. But plans have a funny way of falling apart when people get involved. As Gavin tried to figure out why, one truth became clear: People don’t move without a story. Business is more than just strategy and execution—it is persuasion and inspiration too. So he switched gears, traded engineering for business, and earned an MBA in Innovation, Strategy & Information Technology from the Institute Theseus in France. Today, as CEO and co-founder of fassforward, he helps companies shape strategy, leadership, and culture through storytelling. Over the years, he’s worked with some of the world’s biggest brands and learned that even the best ideas will go nowhere if they aren’t told well. Now, he’s written a book about it, Story Business: Why Stories Rule the World and How They Can Reinvent Your Business. In Story Business, Gavin McMahon takes you on a journey from ancient cave paintings to billion-dollar tech unicorns, revealing how storytelling is a powerful—and undervalued—tool for driving business success.   Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

    58 мин.
  2. 23 июн.

    Ep 216, Failure Is A Component Of Success

    This week on Conflict Managed we welcome Andre W. Thornton. Together we explore: The gift of asking questions Thinking through failure, and what it means The 1440 method What does your average perfect day look like? O.S.E.ing In conflict, there is always something to learn from the other person People are likely to listen when they’ve heard Leadership question: Why would someone volunteer to follow you? Leaning into conflict to strengthen relationships Andre’s new book, Disrupted Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration Andre W. Thornton is the founder and CEO of Whitman Consulting, one of the top ten leadership-development firms in the US, which helps organizations grow their people faster than their challenges. A former engineering director at Lockheed Martin, Andre spent sixteen years leading teams on advanced aircraft programs and capturing over $1 billion in new business before discovering his true calling: developing leaders. His book, Disrupted, introduces the two stabilizers and seven accelerators that turn chaos into growth—a framework drawn from neuroscience, engineering, and two decades of coaching experience. Andre helps executives and teams raise their baseline, shorten recovery, and lead with clarity in times of change. He lives in Maryland with his wife, Myesha, and their two children.     Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

    56 мин.
  3. 9 июн.

    Ep 214, Strong Microcultures Build Thriving Organizations

    This week on Conflict Managed we welcome Artem Koren. Together we explore: The communication skills leaders will need now and into the future The impact of AI on work, learning, and human connection Technology, isolation, and the growing challenge of workplace loneliness How strong microcultures shape and strengthen organizational culture Why drive and initiative matter in effective leadership Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration. Artem Koren is the Co-Founder and Chief Product Officer of Sembly AI, where he is building a new category of meeting intelligence and enablement technology for professional services teams. With a background spanning systems engineering, enterprise consulting, and product leadership, Artem combines deep technical expertise with a strong understanding of how organizations operate—transforming everyday business conversations into structured insights that drive revenue, delivery, and decision-making. Sembly, which Artem co-founded in 2019, leverages advanced natural language understanding to turn meetings into a source of operational intelligence—powering sales enablement, improving client delivery workflows, and helping teams capture and act on critical business information at scale. Artem is passionate about using AI to augment human potential, enabling teams to work smarter, collaborate more effectively, and unlock value hidden within their day-to-day interactions. His work sits at the intersection of AI, enterprise productivity, and the future of knowledge work—pushing beyond simple automation toward systems that actively support how organizations sell, deliver, and grow. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManagement #WorkplaceCulture #Communication #Podcast #AI

    1 ч. 1 мин.
  4. 2 июн.

    Ep 213, Disrupt Conflict Patterns That Aren’t Working: Exhale. Explore. Engage.

    This week on Conflict Managed we welcome Masha Rusanov. Together we explore: Identifying your default conflict pattern What happens when you break your usual conflict script Listening to the body’s “yes” and “no” signals in difficult conversations Limiting beliefs that keep conflict cycles going Finding alignment with colleagues, even in disagreement The conflict is the enemy, not the people: uniting against the issue   Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration   Masha Rusanov is a conflict resolution expert, coach, and creator of the Exhale-Explore-Engage method. Drawing on Internal Family Systems, somatic psychology, and conflict theory, she helps people break free from legacy patterns to live with integrity. Masha’s new book, Repatterned: How to Transform Your Conflict Defaults and Reclaim Your Life, introduces a practical three-step framework for interrupting automatic conflict reactions and responding with clarity instead of conditioning. Blending neuroscience, psychology, and real-life stories, Repatterned shows readers how to pause, recognize learned patterns, and choose responses aligned with their values. Masha lives in California with her husband and their blended constellation of children. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.   #ConflictManagement #WorkplaceCulture #Communication #Podcast #Ombuds

    1 ч.
  5. 26 мая

    Ep 212, Us vs. Them at Work? There’s a Better Way

    This week on Conflict Managed we welcome Laura Kriska. Together we explore: Seeing and breaking down silos at work Asking: What are we actually trying to achieve together? The power of superordinate goals The four stages of trust Turning colleagues into trusted colleagues We-building instead of division Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration Laura Kriska is a Harvard Business Review contributor, TEDx speaker, and the author of three books on trust, culture, and collaboration, including The Business of WE, The Accidental Office Lady, and her newest work, focused on practical trust-building in today’s organizations. Her article in Harvard Business Review, published in November 2024, was recently selected for a special edition to be released in May 2026. Her career began at age 22 as the first American woman to work in Honda Motor Company’s Tokyo headquarters, an experience that launched a 30+ year career helping global teams, leaders, and organizations close the “us vs. them” gaps that quietly erode performance, culture, and results. At a time when workplaces feel more divided than ever—across culture, politics, generations, functions, hybrid vs. in-office, and identity—Laura works with organizations worldwide on what actually creates change. Her approach goes beyond slogans, focusing instead on research-backed, practical actions that measurably build trust. Her work has been featured in Harvard Business Review and highlighted by platforms such as Seth Godin’s ChangeThis. Laura’s life’s work centers on inspiring what she calls a “WE-building revolution,” moving people beyond awareness into meaningful action that narrows the gaps holding teams and communities back.    Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

    1 ч. 3 мин.
  6. 19 мая

    Ep 211, Breathe: Practicing Mental Hygiene

    This week on Conflict Managed we welcome Shalin Desai. Together we explore: Trying to escape vs. learning the skills to navigate difficult situations Learning and practicing The Art of Living breathing What is within our control Training your mind The role of emotions at work The connection between breath and emotions Emotional regulation: how? Taking the mental “trash” out regularly Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration   Shalin Desai is the Director of Programs for the Art of Living Foundation, one of the world’s largest nonprofit organizations, whose initiatives have positively impacted over 500 million people across 180+ countries. With more than 25 years of experience teaching breathwork and meditation, Shalin is known for integrating ancient wisdom with modern leadership and well-being practices. He also serves as Chief Revenue Officer of Sri Sri Tattva, a global wellness brand offering natural and Ayurvedic products that promote holistic health through a blend of tradition and science. For over 15 years, Shalin has designed and delivered corporate leadership and wellness programs for organizations including Microsoft, Dell, Boston Consulting Group, Accenture, Salesforce, Eli Lilly and Company, and Merck & Co. His work helps leaders and teams manage stress, build resilience, and cultivate mental clarity while reconnecting with a deeper sense of purpose. Shalin is known for his Intuitive Life Scan, a breakthrough approach in which trained guides provide unbiased insights into an individual’s current situation. A highly engaging speaker known for his relatable storytelling and humor, Shalin inspires audiences with practical techniques they can apply immediately to improve focus, leadership, and overall well-being. Shalin holds a degree in Supply Chain Management from the State University of New York and lives in Indianapolis with his wife and two children. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

    55 мин.

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Conflict Managed is a podcast about toxic workplaces and how to fix them. Listen to stories of dysfunction and triumph from different walks of life and professions. Join us on the journey as we talk about the good, bad, and ugly of our work environments and discuss a vision for the future of human-centered workplaces where people are not only treated with dignity and respect but encouraged to be their brilliant selves. Managing Conflict is not magic, though it takes intentional and sustained planning for health to win over chaos in any environment. Conflict is normal and expected. Let’s deal with it.