02: 3 key areas you need to prepare while introducing AI in customer support

In Knowledge is Power, we explore introducing AI to customer support. This episode covers key areas for your first 30 days with an AI chatbot, building a company-wide knowledge base, and adapting to new support roles. Plus, discover new roles you may not have heard about and you might consider this year.

Discover how AI can elevate your support team and transform customer experience.