AI For Restaurants

Sterling Douglass

Some restaurants set the pace. Some fall behind. AI is drawing the line. Now. Restaurants that adopt fast will thrive while others survive. This podcast is for the ones out front.AI for Restaurants is a weekly conversation about what's actually working, what's not, and what restaurant leaders need to pay attention to right now. From automation workflows and vibe coding to AI-driven marketing and the cultural shift required to adopt any of it.New episodes weekly. 20-30 minutes. No fluff, no vendor interviews. Just two practitioners in the weeds.Hosted by Sterling Douglass (CEO of Chowly,

Episodes

  1. APR 1

    15 GTM Agent Army and Getting Your Whole Company to Follow

    Sterling has 15 go-to-market agents running at Chowly right now. Not chatbots. Not "AI assistants." Autonomous agents with specialized context, dedicated tools, and triggers that fire on events — like an SEO agent that sees a demo get booked, pulls the prospect's website, runs a full analysis, and has the results ready before the rep even opens their laptop. He breaks down the architecture: context gives the agent its specialty, tools give it capabilities, and triggers give it autonomy. Without all three, it's just a fancy prompt. Aaron counters with a different flex: he got his entire company to go AI-first. Every department — sales, ops, finance, support, engineering — is building and shipping. In one week, 25 new skills and automations were created across the org. The ops team is now the biggest contributor, building RAG databases and customer inquiry agents. Salespeople are sharing repos in Slack. His definition of AI-first is precise: "Beginning every single task by collaborating with an agent to plan, allowing the agent to execute as much of that plan as possible, and then iterating on its skill until you can trust it to execute it well every time." The governance philosophy? Get everyone into motion before you add friction. Set red lines — no publishing to the internet, no third-party skills, no PII in the LLM, no API keys in Git — and let everything else burn tokens. Local apps graduate to hosted infrastructure only after technical review. And the secret weapon for onboarding? A bootstrap skill that points Claude at a getting-started guide and lets it walk new users through the entire setup. They close on context engineering — the journey from empty prompts to system instructions to memory files to skills — and why most people struggle with AI because they never teach it who they are. Sterling's co-founder put it best: "It's not about prompt engineering, it's about context engineering." If you heard something today that didn't make sense, just ask Claude.

    26 min
  2. Billion Tokens a Week and Vibe Code Redemption

    MAR 17

    Billion Tokens a Week and Vibe Code Redemption

    Aaron Newton burns through close to a billion tokens a week. Sterling's head of HR, who has never written a line of code, built a training app that replaced their existing one, complete with user roles, tracking, and a GitHub repo. This is what happens when you stop asking AI for answers and start letting it cook. In Episode 2 of AI for Restaurants, Sterling and Aaron move past the "should I use AI" question and get into the "how". The conversation opens with both hosts comparing token usage like a scoreboard, and the numbers tell a story: the more you use AI, the more value you extract, and the cost is almost comically low compared to the output. Aaron describes paying roughly $70 a week for what amounts to a full software development team. From there, they dig into vibe coding and why it's both overhyped and genuinely powerful. Sterling's HR example is the proof point: a non-technical person built production software that the whole company now uses daily. Aaron shares how his head of marketing used AI to pull every competitive deal transcript from Gong, analyze what customers said, and build battle cards that actually reflect real sales conversations. The key insight in both cases is that the data had to be accessible first. If your call recordings, CRM data, and internal docs are scattered across platforms, AI can't help you. If they're organized, the results are immediate. The episode's standout segment is Aaron's explanation of Skills using the Matrix helicopter scene: Trinity needs to fly a helicopter, someone loads the knowledge, and she instantly can fly it. Skills work the same way for AI. They're text files written in plain English that teach your AI agent how to do specific jobs, from querying Salesforce to sending Slack messages. They're token efficient, easy to iterate on, and unlike MCPs, you don't need to understand Docker or authentication protocols to get started. Both hosts describe how skills have become the backbone of how they work. Sterling then walks through his personal AI task management system. He took a to-do app, embedded AI agents into it, and now when he adds a task, an agent picks it up, invokes the right skills, and either completes it autonomously or enters planning mode with him for anything complex. Aaron reframes it perfectly: "You took an app that manages your to-do list and turned it into an app that manages Claude's to-do list." The conversation wraps with both hosts discussing how they give their AI agents personalities based on real people they've worked with, and Aaron introduces Sherlock, his company's AI analyst that doesn't just answer questions but investigates them, chases down related threads, and flags its own assumptions through an adversarial review agent called Moriarty.

    33 min
  3. The AI Red Pill and Planning Mode

    MAR 16

    The AI Red Pill and Planning Mode

    Every single person has a moment when they're using AI and they stop and go, "Holy SH**, am I out of a job?" That moment is the red pill. And how you respond to it will define your career, your company, and your ability to compete in an industry that's about to change forever. In the debut episode of AI for Restaurants, Sterling Douglass (co-founder and CEO of Chowly) and Aaron Newton (co-founder and CDO of Thanks) dig into what the "red pill moment" really means for restaurant leaders. This isn't a theoretical conversation. Both hosts run restaurant technology companies, use AI daily to operate their businesses, and have watched firsthand as the gap between AI adopters and everyone else has widened at an alarming pace. Aaron breaks down a hiring reality that's already here: AI-first managers will only hire AI-first employees. If you haven't started, you can't attract the talent that has, and you're locking your entire organization out of the game. Sterling shares his own red pill moment, going from copy-pasting ChatGPT into a terminal to running autonomous coding loops that execute plans while he sleeps. The conversation covers the practical mechanics of working with AI. Why planning mode changes everything. How MCPs connect AI to your real business data. What context windows are and why they matter. How "Ralph loops" can automate entire projects overnight. Aaron details his AI boot camps for restaurant CMOs, CEOs, and COOs, built around a simple premise: everybody programs, but no one writes code. Sterling explains why restaurants, with their deceptively complex business models combining showroom fronts and manufacturing plant backs, stand to gain the most from AI adoption. Both hosts are blunt about the stakes: the window to catch up is closing fast. In six months, "I'm curious about AI" won't be enough. Hiring managers will ask what you've actually built. Companies that drag their feet doom not just themselves but their employees to a future where they can't compete. This episode is a wake up call and a practical starting point for anyone in the restaurant industry who knows they need to move but hasn't yet.

    33 min

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About

Some restaurants set the pace. Some fall behind. AI is drawing the line. Now. Restaurants that adopt fast will thrive while others survive. This podcast is for the ones out front.AI for Restaurants is a weekly conversation about what's actually working, what's not, and what restaurant leaders need to pay attention to right now. From automation workflows and vibe coding to AI-driven marketing and the cultural shift required to adopt any of it.New episodes weekly. 20-30 minutes. No fluff, no vendor interviews. Just two practitioners in the weeds.Hosted by Sterling Douglass (CEO of Chowly,

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