B2B Content Experience

Tendo Communications

The B2B Content Experience is a podcast series hosted and produced by Tendo Communications. This podcast provides listeners with thought-provoking episodes crafted to educate, inform, and entertain. Audiences get a unique glimpse into the brilliant minds of B2B marketing thought leaders and content experts who build engaging and immersive content experiences that transform their brands and GTM strategies. In each podcast episode, Tendo will distill the key takeaways to help marketing leaders and practitioners level up their content knowledge. 

  1. 12/19/2024

    Tendo’s Take: 3 Trends Shaping B2B Marketing in 2025

    In this episode of the B2B Content Experience podcast, the Tendo team shook things up a little bit.  CEO Karla Spormann, EVP and Partner Lindy Roux, VP Account Services Zach Edling, and VP User Experience Simon Mathews sat down with podcast host and Tendo Content Strategist Ariana Vazquez to engage in a panel-type discussion about key trends shaping 2025 B2B marketing. The Tendos focused on three major trends: generative AI, personalization, and brand, delving into insights and learnings from recent studies, tips for how marketers can lead in these areas, and their own hands-on experience of how these trends are impacting work with clients. Join us for an engaging discussion on the integration of AI into marketing services, the challenges of achieving personalization at scale, and the essential role of brand storytelling across industries—explored through the lens of future marketing strategies. 00:36 Introduction to 2025 B2B Marketing Trends 01:14 Generative AI in B2B Marketing 10:01 Personalization Strategies 17:23 The Importance of Brand 25:58 Conclusion and Future Outlook Resources AI: Content Marketing Institute Personalization: REQ Forrester Brand: ProperExpression Credits Producer: Edie Frederick Sponsored by Tendo Communications, an end-to-end B2B content and UX agency. We plan, design, create, and optimize integrated content experiences that help you drive business results. Liked this episode? Hit that share button! Stock music for this podcast is provided by juqboxmusic, from Pond5

    27 min
  2. 09/09/2024

    How to Maintain Brand Value After an Acquisition

    In this month's B2B Content Experience podcast, brought to you by Tendo Communications, we focus on how to tackle the challenges and opportunities that arise during company acquisitions.  Host and Content and Marketing Strategy Lead Kim Celestre introduces Lindy Roux, Tendo EVP and Partner, and Simon Mathews, Tendo VP of User Experience, as they share their insights with brand integration and content migration following acquisitions. In this first segment, Simon and Lindy reflect on Tendo’s firsthand experience acquiring PointOne Digital, a user experience design agency co-founded by Simon. They highlight the importance of preserving brand equity, seamless customer experience, and strategic prioritization.  Next, in the Research Roundup, Kim presents a compelling statistic from McKinsey & Company that underlines the critical role of content integration in achieving growth. Finally, Zach Edling, VP of Account Services, joins Ariana Vasquez for the third segment—Content in the Wild. Zach and Ariana discuss the practical aspects and importance of brand integration from the client's perspective, sharing insights from Tendo's acquisition journey. Together, they emphasize the need to elevate, rather than diminish, customer experience throughout this complex process. 00:00 Introduction to B2B Content Experience 00:15 Challenges of Digital Experience During Acquisitions 00:25 Insights from Lindy Roux and Simon Mathews 01:37 Brand Integration Strategies 05:28 Importance of Customer Experience 07:00 Practical Considerations and Prioritization 12:49 Research Roundup: Brand and Content Integration 16:51 Content in the Wild: Expert Insights 26:40 Conclusion and Wrap-Up Resources McKinsey & Company: Choosing to grow: The leader’s blueprint Credits Producer: Edie Frederick Sponsored by Tendo Communications, an end-to-end B2B content and UX agency. We plan, design, create, and optimize integrated content experiences that help you drive business results. Liked this episode? Hit that share button! Stock music for this podcast is provided by juqboxmusic, from Pond5

    27 min
  3. How to Build an Authentic Brand With Great Storytelling

    07/29/2024

    How to Build an Authentic Brand With Great Storytelling

    In today's episode, we switch gears from AI and dive into the importance of authenticity, especially in 2024 marketing. Karla Spormann, Tendo CEO and Founder, and Lindy Roux, Tendo EVP and Partner, discuss how human-centered storytelling can be the golden ticket to brand authenticity, the impact of AI from the consumer’s perspective, and the importance of understanding your audience.  Next, Content and Marketing Strategy Lead Kim Celestre shares insights from Breakthrough Research's, How To Build (And Measure) An Authentic Brand  in the Research Roundup. Lastly, Tendo Editor and Content Strategist Ariana Vazquez takes the stage in Content in the Wild to highlight some prime examples of bold storytelling, from Salesforce to Macy’s to United Airlines to Red Bull.  Resources  Breakthrough Research's, How To Build (And Measure) An Authentic Brand  https://bthrough.com/wp-content/uploads/2023/05/Breakthrough-Brand-Authenticity.pdf“The Great Data Heist” :60 | Ask More of AI with Matthew McConaughey | Salesforce: https://www.youtube.com/watch?v=EmyqOyCXnt0 "Macy’s prioritizes contextual relevance and segmentation over 1-to-1 email personalization, says VP" | https://www.emarketer.com/content/macys-contextual-relevance-segmentation-email-personalization-vpCredits Producer: Edie Frederick Sponsored by Tendo Communications, an end-to-end B2B content and UX agency. We plan, design, create, and optimize integrated content experiences that help you drive business results.  Liked this episode? Hit that share button! Stock music for this podcast is provided by juqboxmusic, from Pond5

    22 min
  4. 06/07/2024

    Unlocking AI's Potential for B2B Marketers pt. 1

    Let’s talk AI. What does it mean to B2B marketers? How does it affect SEO and content ops?   In the first part of our AI segment, join the Tendo team as we discuss: AI usage opportunities for marketers and content strategists The ominous “zero click threat” of AI’s impact on SEO Why gen AI has been compared to the “iPhone moment for the enterprise” Real-world use cases of AI in content operations In this episode, Tendo CEO and founder Karla Spormann joins EVP and partner Lindy Roux as they discuss customization, creativity, and connectivity—and usage opportunities such as content assessment, taxonomy, and personalization.   Karla and Lindy bring in Tendo’s resident SEO expert Amanda Haxton, who discusses AI-driven changes in the search landscape, including user behavior and the infamous “zero click threat.”  For the Research Roundup, Tendo’s content and marketing strategy lead Kim Celestre shares insights from Stanford’s expansive Annual AI Index Report—how AI affects marketers, content creators, and the most common AI use cases in sales, marketing, and service operations.  Tendo editor Ariana Vazquez wraps up this episode by examining AI in the wild. She’s joined by senior content strategist and AI expert Elizabeth Smith Fong to discuss real world examples, applications, and business use cases for AI.  Resources HBR article Artificial Intelligence Index Report, Stanford University From “no” to “yes”: How Intuit uses generative AI to accelerate workWhy You Need an AI Content PlaybookCredits Producer: Edie Frederick Sponsored by Tendo Communications, an end-to-end B2B content and UX agency. We plan, design, create, and optimize integrated content experiences that help you drive business results. Liked this episode? Hit that share button!  Stock music for this podcast is provided by juqboxmusic, from Pond5

    27 min

About

The B2B Content Experience is a podcast series hosted and produced by Tendo Communications. This podcast provides listeners with thought-provoking episodes crafted to educate, inform, and entertain. Audiences get a unique glimpse into the brilliant minds of B2B marketing thought leaders and content experts who build engaging and immersive content experiences that transform their brands and GTM strategies. In each podcast episode, Tendo will distill the key takeaways to help marketing leaders and practitioners level up their content knowledge.