126 episodes

BAI Banking Strategies is a weekly show that focuses on the key issues impacting financial services leaders. We bring you objective opinions and actionable insights to power smart decisions. Hosted by BAI managing editor Lou Carlozo.

BAI Banking Strategies BAI Banking Strategies

    • Business

BAI Banking Strategies is a weekly show that focuses on the key issues impacting financial services leaders. We bring you objective opinions and actionable insights to power smart decisions. Hosted by BAI managing editor Lou Carlozo.

    15.10 - Getting a grip on the best data insights

    15.10 - Getting a grip on the best data insights

    Data can yield great value for banks and even more for customers. But so much hinges on defining the pain points account holders struggle with and how banks can best aggregate and leverage the data they have. What's more, data behemoths such as Google, Amazon and Facebook may arrive at the financial services winner's circle before banks do.

    But there is good news in terms of banking data blossoming into insight, shared on this podcast by Todd Barnhart, executive vice president, head of retail distribution for PNC Financial Services Group.

    • 15 min
    15.09 - Getting in gear for 2020

    15.09 - Getting in gear for 2020

    What challenges and opportunities lie ahead for financial services leaders in 2020? What will keep a customer from leaving one bank for another? And will customers trust their money with the Googles, PayPals and Apples of the world?

    BAI recently conducted its BAI Banking Outlook: Trends in 2020 research, and BAI’s Karl Dahlgren and Jason Mencias stopped by the podcast studio to walk us through the findings.

    • 21 min
    15.08 - Top 2019 podcasts: Digital transformation that triumphs

    15.08 - Top 2019 podcasts: Digital transformation that triumphs

    Whether it benefits customers and employees on the front end or core systems on the back end, digital transformation is a top shelf to-do for banks in 2019. But it's not as though the imperative comes with easy-to-follow instructions where "tech gadget a" plugs into "tough problem b."

    Here to share her smart strategies, we have Kristiane Koontz, executive vice president, director of banking transformation at Zions Bancorporation.

    • 15 min
    15.07 - Top 2019 podcasts: Mastering the digital-physical mix

    15.07 - Top 2019 podcasts: Mastering the digital-physical mix

    Making consumer bank strategy stick ranks among the hottest topics in financial services today. But to get there, financial institutions must figure out how to balance a host of channels, from branches to call centers to mobile and its next wave. Ben Hopper of First Tennessee Bank shares his insights on achieving the optimal digital-physical combination to benefit customers and bolster banks in 2019.

    • 15 min
    15.06 - Top 2019 podcasts: The inside story of America's first mobile-only bank

    15.06 - Top 2019 podcasts: The inside story of America's first mobile-only bank

    Considering that smartphone apps are just a dozen years old, the technology has exploded far beyond anything Steve Jobs might've imagined when he unveiled the first iPhone. Now in 2019, the reality of mobile-centric banking has arrived, with Varo Money already delighting customers to the tune of 13,000-plus five star reviews on the App Store and Google Play.

    Colin Walsh, Varo's CEO and co-founder, describes the journey from blueprint to charter, and how Varo hopes to help millions of customers improve their financial lives.

    • 15 min
    15.05 - Top 2019 podcasts: How one bank championed community resurgence

    15.05 - Top 2019 podcasts: How one bank championed community resurgence

    Not much thought is always given to exactly what puts the “community” in “community banking.” But the renaissance in arts, technology, culture and entrepreneurial spirit in Detroit goes hand in hand with financial services leadership. It also illustrates beautifully the role banks can play in shaping a modern urban comeback story.

    Chris McComish, chief banking officer, consumer and wealth management at Chemical Bank, talks about how his institution has worked to foster relationship-driven growth and prosperity, and offers insight into an upcoming merger with another midwestern bank.

    • 13 min

Customer Reviews

QCheque ,

Great Work

Keep up the gr8 work! Love this Podcast. It’s educational and inspirational.

E+EBroad ,

Episodes feel like vendor sales pitches

This podcast used to have more banker interviewees. These days it’s all vendor interviews and it sounds kind of like sponsored content. Needs more actual bankers for banking strategies!

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