Are you prepared to embrace change, take risks and disrupt yourself in response to the digital disruption in banking? If not, this podcast is for you. Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the leadership and cultural challenges facing the banking industry. Featuring interviews with some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.
Building a Human-Centric Workplace Model for the Future
According to our Banking Transformed podcast guest, Alexia Cambon, senior director of research at Microsoft, “There is no going back to the way we worked before. Flexibility is no longer seen as a perk by employees, but as a right.”
Flexible working has produced a ‘crisis of trust’ and a ‘productivity paranoia’ in employers, but there needs to be a mindset shift and recognition that ‘performance does not equal presenteeism,’ states Cambon.
The pandemic and the emergence of generative AI have radically changed how employees experience corporate culture, and firms must embrace the new reality. The question will be whether leadership is ready for the changes the workplace of the future presents.
This episode of Banking Transformed is sponsored by Microsoft:
Microsoft and its partner ecosystem help banks reduce cost and risk, modernize core systems, and delight customers and employees to achieve differentiation and spur sustainable growth.
More at Microsoft.com/financialservices
Navigating the Future of Hybrid Cloud in Finance
In this episode, the Banking Transformed podcast is at Sibos 2023 in Toronto, Ontario where we are joined by Judith Pinto and Prakash Pattni from IBM who are at the forefront of revolutionizing banking through hybrid cloud solutions.
We explore how hybrid cloud can support complex banking workloads, foster innovation, and drive advanced technology strategies. We'll also delve into the crucial aspect of managing risk in hybrid cloud implementations within the banking sector.
Whether you're a banking professional, a technology enthusiast, or simply curious about the future of finance, this conversation is a must-listen.
This episode of Banking Transformed Solutions is sponsored by IBM
IBM is a leading provider of enterprise AI, hybrid cloud architecture, security and ESG insights to the global financial services sector. Our deep industry expertise, extensive portfolio of services and solutions, and robust ecosystem of fintech partners, empower collaboration, innovation, and creation. As a trusted partner to banks, insurers, the capital markets and payments providers, we guide financial institutions in all stages of their digital transformation journeys through IBM Consulting and deliver the proven infrastructure, software and services they need through IBM Technology. To learn more about IBM's insights and solutions for the financial services industry, please visit www.ibm.com/industries/financial-services.
Engaging Gen Z - Crafting a New Era of Digital Banking
With their unique preferences, behaviors, and technological fluency, Gen Z and younger consumers are reshaping the landscape of banking products, channels, and engagement strategies.
With this in mind, how do banks connect with and build loyalty among the emerging Gen Z demographic. What technologies, products and messaging matters?
Joining us on the Banking Transformed podcast is a true expert in the field, Brendan Coughlin, Vice Chairman and Head of Consumer Banking at Citizens. Brendan has extensive experience in navigating these dynamic shifts, providing invaluable insights into this very demanding segment of the population.
Embedded Banking: The Imperative Transformation for Digital Success
The digital revolution is transforming banking as we know it. Consumers today want personalized, seamless financial services integrated into the platforms and apps they use daily. How can traditional banks adapt to this demand for "embedded finance"?
On this episode, we explore the critical steps banks must take to embrace embedded banking and thrive in the platform economy.
Our guest on the Banking Transformed podcast is Shanker Ramamurthy, Global Managing Partner Banking & Financial Markets, IBM Consulting. We discuss the key findings from IBM's latest research on this banking transformation imperative.
Customer Success Principles to Improve Your Customer Effort Score (CES)
In today's competitive landscape, financial institutions must adopt a customer-centric culture focused on loyalty and lifetime value to thrive.
My guest on the Banking Transformed podcastis Wayne McCulloch, Chief Customer Officer at Alkami Technology. Wayne lays out a proven framework for organizations to become truly customer-obsessed. As the author of the best-selling book, “The Seven Pillars of Customer Success”, Wayne brings deep expertise on embedding customer-first approaches across an organization.
Join us as we explore how Wayne's seven pillars can guide banks, credit unions and other financial firms to deliver better client outcomes.
This Episode of Banking Transformed is Sponsored by Alkami
Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in the United States that enables clients to grow confidently, adapt quickly, and build thriving digital communities. Alkami helps clients transform through retail and business banking, digital account opening, payment security, and data analytics and marketing solutions. To learn more, visit www.alkami.com.
Leadership Journey: From Legacy Bank to Fintech Foundry
I'm joined on the Banking Transformed podcast by Rakefet Russak-Aminoach, a trailblazer in digital banking innovation. Rakefet led the transformation of Bank Leumi into Israel's most profitable and forward-thinking bank before becoming a managing partner at Team8, a fintech foundry.
We explore her transition from traditional bank to Team8 and delve into the unique foundry model that drives its mission of innovation and growth.
Rakefet sheds light on the strategies that enable fintech firms to navigate changing funding dynamics and balance innovation and stability. Her insights offer a perspective on the intersection of established banking wisdom and the nimbleness of startups.
Additionally, Rakefet's dedication to diversity, gender equality and empowerment takes center stage as we discuss her contributions to fostering a more inclusive fintech industry.
A must listen-to podcast for anyone in Fintech
With everything moving so fast in financial services and fintech, it’s sometimes hard to stay abreast of all the trends and filter out the noise to identify real shifts in the market. This podcast helps me do exactly that, with thoughtful and provocative commentary from the host as well as knowledgeable guests from innovative companies in the industry. Highly recommend it.
The Gold Standard
I’ve followed Jim Marous for most of my financial career and his insights often become the gold standard for financial institutions. Banking Transformed is no different. Jim’s guests are smart and equally as insightful so the conversations are always robust and leave you thinking about how you can change or challenge your FI thinking. Episodes are easy to get through and well worth your time!
Thoughtful questions, tons of insights, no fluff
Jim’s guests are about as credible and authoritative as they come. The discussions are always well planned with thought provoking questions and insightful discussion. One of the best podcasts out there about the future of banking. Highly recommended.