91 episodes

Beaute Industrie is your online support community for the professional beauty industry. Each week we will bring you episodes that cover education, innovation and inspiring industry experts, to help you connected and motivated by the beauty industry.

BEAUTE INDUSTRIE Beauty Community

    • Fashion & Beauty

Beaute Industrie is your online support community for the professional beauty industry. Each week we will bring you episodes that cover education, innovation and inspiring industry experts, to help you connected and motivated by the beauty industry.

    86: Melanie Gleeson, CEO endota spa

    86: Melanie Gleeson, CEO endota spa

    Assuming many of you have visited an endota spa for a treatment before, Melanie almost needs no introduction. The endota spa story began in 2000 when Melanie Gleeson pursued her dream to give back and inspire others to connect with themselves. Their very first location being Victoria’s Mornington Peninsula paved the way for wellbeing to be considered a priority, rather than a treat.

    Endota spa are now proud to be the largest day spa network in Australia with over 100 spas across the county, which employs an entire network of women (95% of their business is in fact female run) to help clients return to their best me through their signature touches, massage, spa treatments and divine facials.

    Expanding their offering from treatments to training, Melanie shares with us the journey of the endota wellness college, which is an RTO that offers an evolved collection of creative courses and nationally recognised training in Beauty, Makeup, Massage and Business - as they continue to redefine, support and inspire the next generation of beauty therapists.

    Many of you will also know that prior to the creation of Beaute, a big part of my career was spent travelling through endota spa from therapist to multisite manager and finally through to education and business development across Victoria, New South Wales and Queensland. Reflecting back on my time at endota spa brings many fond memories, and for me, this conversation with Mel feels full circle - one of which I am extremely proud to be recording for you all.

    Visit endota spa here: https://endotaspa.com.au/

    More on the endota spa wellness college here: https://endotaspa.com.au/about-us/wellness-college


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    • 46 min
    Mini Series; The Client Journey: EP7 The Rebooking

    Mini Series; The Client Journey: EP7 The Rebooking

    Today is episode #7 of seven, our final episode for our mini series; the 7 essential steps that turn an average treatment into an exceptional experience, brought to you by the Global Beauty Group. Step number #7 explores the rebooking for the purpose of understanding the client results we can achieve when rebooked, maintenance or treatment packages vs single treatments and the rebooking journey

    Thank you to our friends at The Global Beauty Group for making this mini series possible!

    Keep an eye out on the Beaute Industrie Blog for a written version of the episode you can share in your team groups or print and stick in your staff kitchen!


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    • 12 min
    Mini Series; The Client Journey: EP6 The Prescription

    Mini Series; The Client Journey: EP6 The Prescription

    Today is episode #6 of seven for our mini series; the 7 essential steps that turn an average treatment into an exceptional experience, brought to you by the Global Beauty Group. Step number #6 explores the close for the purpose of closing in the treatment room, connecting the prescription back to the client concern, prescribing as per client lifestyle indicators and behavioural types and learn how to overcome objections.

    Thank you to our friends at The Global Beauty Group for making this mini series possible!

    Keep an eye out on the Beaute Industrie Blog for a written version of the episode you can share in your team groups or print and stick in your staff kitchen!


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    • 18 min
    Mini Series; The Client Journey: EP5 The Treatment

    Mini Series; The Client Journey: EP5 The Treatment

    Today is episode #5 of seven for our mini series; the 7 essential steps that turn an average treatment into an exceptional experience, brought to you by the Global Beauty Group. Step number #5 explores the treatment for the purpose of understanding an average vs exceptional treatment, the aim to be results and relaxation driven at the same time, the magic of touch & presence all the while performing a treatment with grace.

    Thank you to our friends at The Global Beauty Group for making this mini series possible!

    Keep an eye out on the Beaute Industrie Blog for a written version of the episode you can share in your team groups or print and stick in your staff kitchen!


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    • 16 min
    Mini Series; The Client Journey: EP4 The Diagnosis & Education

    Mini Series; The Client Journey: EP4 The Diagnosis & Education

    Today is episode #4 of seven for our mini series; the 7 essential steps that turn an average treatment into an exceptional experience, brought to you by the Global Beauty Group. Step number #4 explores the treatment for the purpose of validating the client's concern, connecting the clients lifestyle to the concern, providing education and planting the seed about product and future treatment.

    Thank you to our friends at The Global Beauty Group for making this mini series possible!

    Keep an eye out on the Beaute Industrie Blog for a written version of the episode you can share in your team groups or print and stick in your staff kitchen!


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    • 27 min
    Mini Series; The Client Journey: EP3 The Consultation

    Mini Series; The Client Journey: EP3 The Consultation

    Today is episode #3 of seven for our mini series; the 7 essential steps that turn an average treatment into an exceptional experience, brought to you by the Global Beauty Group. Step number #3 explores the Consultation for the purpose of asking more intelligent consultation questions, marrying the client's lifestyle which is causing their concern, how our therapists can understand basic client behaviour and to how we can use technology to enhance our credibility.

    Thank you to our friends at The Global Beauty Group for making this mini series possible!

    Keep an eye out on the Beaute Industrie Blog for a written version of the episode you can share in your team groups or print and stick in your staff kitchen!


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    • 30 min

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