Beth Azor

Beth Azor

Welcome to Beth Azor's Podcast Channel featuring "The Retail Leasing Playbook Podcast" & "I Own a Shopping Center, Now What?" your ultimate guide to mastering retail leasing and maximizing your commercial real estate potential, hosted by the renowned "Canvassing Queen™," Beth Azor. Both podcasts have practical advice, insider tips, and proven techniques for boosting leasing performance and achieving financial goals. Beth will guide you in a Cliff's Notes Version" chapter by chapter of her book, The Retail Leasing Playbook. Join Beth and her guests to improve your retail leasing game today!

  1. 31 août

    Shopping Center Property Management Tips Every Owner Should Know | I Own A Shopping Center Now What?

    What are some of the small details that make a shopping center better to own, manage, and visit? In this episode of I Own a Shopping Center. Now What?, Beth Azor shares some of her final shopping center ownership and property management tips, drawn from her experience operating retail properties. Beth explains why she uses flowers and colorful signage to catch the attention of people driving past her shopping centers, along with benches and piped-in music to create a more inviting environment and encourage customers to spend more time at the property. She also covers an operational issue shopping center owners need to address quickly: rodent prevention. Keeping dumpster areas clean, holding restaurant tenants accountable, and responding immediately when a problem appears can help prevent a difficult situation from becoming much harder to control. Vendor relationships are another important part of successful shopping center management. Beth shares why she believes in finding good vendors, paying them promptly, treating them well, and recognizing their contribution through an annual vendor appreciation event. Those relationships can become especially valuable when a property needs help quickly. Finally, Beth explains why she believes property managers should spend as much time as possible physically visiting their shopping centers. Being on-site helps strengthen relationships with tenants and vendors while allowing managers to identify issues they simply will not see sitting behind a computer. She also shares the property management software she uses across her portfolio, Rent Manager, and why she continues to recommend it to other shopping center owners. If you own, operate, or manage shopping centers, this episode offers practical perspective on the everyday details that contribute to stronger retail properties, better relationships, and a better experience for tenants and customers. Topics include shopping center management, retail property management, shopping center operations, customer dwell time, landscaping, property maintenance, pest prevention, vendor management, tenant relationships, property inspections, and commercial real estate management.

    Shopping Center Property Management Tips Every Owner Should Know | I Own A Shopping Center Now What?
  2. 27 août

    Shopping Center Signage & Vacancy Tips Every Owner Should Know | Greatest Hits Part 4 of IOASCNW

    Small details can have a big impact on how a shopping center looks, feels, and leases. As Beth Azor approaches the 100th and final episode of I Own a Shopping Center. Now What?, she shares more of the operating practices she considers essential for retail property owners.Beth breaks down her approach to pylon and storefront signage, why she prefers reverse lettering and individually illuminated channel letters, and why she limits temporary signs, flags, banners, and A-frames. She also explains the value of putting up “Coming Soon” signs immediately after a lease is signed.Then Beth turns to vacant spaces and the details that can make them easier to show and lease. From keeping windows uncovered and spaces impeccably clean to leaving utilities, lights, and air conditioning on, these practical decisions all support one goal: making the space more attractive and ready for the next tenant.Key Takeaways- Use reverse lettering on pylon signs for stronger visibility- Choose individually illuminated channel letters instead of raceways- Limit temporary banners, flags, A-frames, and other visual clutter- Install “Coming Soon” signs as soon as a new lease is signed- Keep vacant storefront windows open rather than covered with paper- Require black Visqueen when tenants need to cover windows during construction- Keep vacancies clean, well-lit, comfortable, and ready for tours- Leave utilities and air conditioning on when practical- Make bathrooms clean and stocked for prospects and leasing agents- Treat every vacant space like it could be shown at any momentSubscribe and hit the bell to get notified when the final episode drops.BECOME A COMMERCIAL REAL ESTATE ROCKSTAR: https://www.bethazor.com/https://www.azoracademy.com/For more commercial real estate training: https://www.bethazor.com/training/FOLLOW ME ON SOCIALFacebook: https://www.facebook.com/azoradvisoryservices/Twitter: https://twitter.com/bethazor1Instagram: https://www.instagram.com/bethazor/Linkedin: https://www.linkedin.com/company/6315636/#retailleasing #commercialrealestateinvesting #retailleasingcoach #bethazor

    Shopping Center Signage & Vacancy Tips Every Owner Should Know | Greatest Hits Part 4 of IOASCNW
  3. 26 août

    6 Reports Every Shopping Center Owner Needs | Greatest Hits Part 3 I Own A Shopping Center, Now What

    Do you really know the overall health of your shopping center? In Part 3 of Beth Azor’s Greatest Hits series, Beth breaks down the six reports she asks for when reviewing or consulting on a retail property.From the rent roll and lease expirations to delinquencies, tenant sales, occupancy costs, and budget-to-actual performance, Beth explains what she looks for in each report and how the information helps shape leasing and operating decisions. She also shares examples from a recent consulting assignment, including overdue CAM payments and occupancy costs ranging from 3% to 38%.These reports aren’t just paperwork. They can help owners identify risks, plan renewals, anticipate vacancies, evaluate tenant performance, manage CAM expenses, and make better long-term decisions for their shopping centers.The 6 Essential ReportsRent RollExclusives ReportExpiration ReportDelinquency ReportSales & Occupancy Cost ReportBudget-to-Actual ReportBECOME A COMMERCIAL REAL ESTATE ROCKSTAR: https://www.bethazor.com/https://www.azoracademy.com/For more commercial real estate training: https://www.bethazor.com/training/FOLLOW ME ON SOCIALFacebook: https://www.facebook.com/azoradvisoryservices/Twitter: https://twitter.com/bethazor1Instagram: https://www.instagram.com/bethazor/Linkedin: https://www.linkedin.com/company/6315636/#retailleasing #commercialrealestateinvesting #retailleasingcoach #bethazor

    6 Reports Every Shopping Center Owner Needs | Greatest Hits Part 3 I Own A Shopping Center, Now What
  4. 26 août

    5 Shopping Center Management Tips Every Owner Should Know | Greatest Hits Part 2 of I Own A Shopping Center, Now What?

    What separates a well-operated shopping center from one that constantly runs into problems? In Part 2 of Beth Azor’s Greatest Hits series, Beth shares five of her most important lessons from years of owning, leasing, and operating retail properties.Beth explains why owners need firsthand market knowledge instead of relying solely on online data or third-party leasing agents, how the right tenant mix can strengthen an entire property, and why building real relationships with tenants matters. She also tackles two operational issues that can easily be overlooked: protecting valuable customer parking and keeping garbage under control.From understanding rents and vacancies to knowing which tenants are thriving, these practical lessons can help shopping center owners make smarter decisions and protect the long-term performance of their properties.The 5 Greatest-Hit Tips- Know Your Market — Understand neighboring centers, vacancies, rents, tenant performance, and what is changing around your properties.- Build the Right Tenant Mix — Choose tenants that complement the businesses already succeeding at your center.- Know Your Tenants — Strong tenant relationships can help with renewals, property issues, security, and future leasing opportunities.- Protect Your Parking — Keep prime spaces available for customers and think carefully before giving up parking for additional income.- Stay on Top of Garbage — Overflowing dumpsters and poorly maintained common areas can quickly become bigger property-management problems.BECOME A COMMERCIAL REAL ESTATE ROCKSTAR: https://www.bethazor.com/https://www.azoracademy.com/For more commercial real estate training: https://www.bethazor.com/training/FOLLOW ME ON SOCIALFacebook: https://www.facebook.com/azoradvisoryservices/Twitter: https://twitter.com/bethazor1Instagram: https://www.instagram.com/bethazor/Linkedin: https://www.linkedin.com/company/6315636/#retailleasing #commercialrealestateinvesting #retailleasingcoach #bethazor

    5 Shopping Center Management Tips Every Owner Should Know | Greatest Hits Part 2 of I Own A Shopping Center, Now What?
  5. 26 août

    5 Shopping Center Management Tips Every Owner Should Know | EP 97: I Own A Shopping Center, Now What

    What are the most important things you should focus on when owning and operating a shopping center?As I get closer to Episode 100 of I Own A Shopping Center. Now What?, I’m counting down my Top 20 tips for shopping center owners. In Part 1, I’m starting with five areas that directly impact tenant performance, property operations, leasing, and ultimately the value of your asset.From collecting tenant sales and staying on top of rent to keeping your property clean, well-lit, and properly leased, these are the fundamentals I pay attention to across my own shopping centers.I also share why tenant sales reporting gives you an early look at business performance, how being too lenient with delinquent tenants can actually contribute to vacancy, and why your leasing agent needs enough time to learn your property before you judge their performance.KEY TAKEAWAYS- Require sales reporting from local and regional tenants whenever possible.- Use tenant sales to identify problems and opportunities early.- Stay disciplined with rent collection and enforce late fees.- Don’t let relaxed collection practices turn delinquency into vacancy.- Keep your shopping center and vacant spaces clean and presentable.- Prioritize lighting throughout the property to improve safety and visibility.- Give a new third-party leasing agent time to understand your asset and market.- Require activity reports so you know whether your leasing agent is actually prospecting.- If leasing stalls, evaluate the rent, positioning, marketing, and condition of the space.- Support good leasing agents with the tools they need to get deals done.This is Part 1 of my four-part series covering the Top 20 things I believe every shopping center owner should know.If you own, operate, manage, or lease shopping centers, subscribe so you don’t miss the rest of the countdown to Episode 100.BECOME A COMMERCIAL REAL ESTATE ROCKSTAR: https://www.bethazor.com/https://www.azoracademy.com/For more commercial real estate training: https://www.bethazor.com/training/FOLLOW ME ON SOCIALFacebook: https://www.facebook.com/azoradvisoryservices/Twitter: https://twitter.com/bethazor1Instagram: https://www.instagram.com/bethazor/Linkedin: https://www.linkedin.com/company/6315636/#retailleasing #commercialrealestateinvesting #retailleasingcoach #bethazor

    5 Shopping Center Management Tips Every Owner Should Know | EP 97: I Own A Shopping Center, Now What
  6. 31 juil.

    How to Protect Yourself When a Tenant Abandons a Build-Out | EP 96: I Own A Shopping Center Now What

    What happens if your new tenant walks away halfway through construction—and leaves you with the bill? In Episode 96 of I Own A Shopping Center Now What, Beth Azor discusses one of the biggest risks shopping center owners face during tenant build-outs: franchisees who run out of money or abandon construction before opening. After seeing multiple examples of unfinished build-outs in recent months, Beth explains why landlords need stronger protections in place long before construction begins. She shares the strategies she uses to reduce risk, including requiring full personal guarantees during construction, negotiating letters of credit, delaying tenant improvement reimbursements until the business is open and paying rent, and ensuring adequate collateral before transitioning to more flexible lease terms. Beth also explains the role franchisors play when franchisees fail and why landlords should never rely solely on franchise approval when protecting their investment. 🔑 KEY TAKEAWAYS - Never release tenant improvement funds before the tenant opens for business. - Construction creates significant financial risk for shopping center owners. - Require additional collateral while the build-out is underway. - Letters of credit often provide stronger protection than personal -guarantees. - Personal guarantees can transition to floating guarantees after the tenant opens. - Evaluate whether tenants have sufficient capital to complete construction. - Franchisor approval does not eliminate landlord risk. - Franchise riders can allow franchisors to step in when franchisees fail. - Half-finished build-outs can become expensive liabilities for landlords. - Strong lease protections reduce the financial impact of abandoned projects. If this episode helped you better understand how to protect your shopping center during tenant build-outs, subscribe and share it with another commercial real estate owner. The strongest leases don't just prepare for success—they also protect you when things don't go according to plan. And if there's a topic you'd like Beth to cover before Episode 100, send in your questions—it could be featured in one of the remaining episodes. BECOME A COMMERCIAL REAL ESTATE ROCKSTAR: https://www.bethazor.com/ https://www.azoracademy.com/ For more commercial real estate training: https://www.bethazor.com/training/ FOLLOW ME ON SOCIAL Facebook: https://www.facebook.com/azoradvisoryservices/ Twitter: https://twitter.com/bethazor1 Instagram: https://www.instagram.com/bethazor/ Linkedin: https://www.linkedin.com/company/6315636/ #retailleasing #commercialrealestateinvesting #retailleasingcoach #bethazor

    How to Protect Yourself When a Tenant Abandons a Build-Out | EP 96: I Own A Shopping Center Now What
  7. 24 juil.

    The Franchisee Mistake That Can Cost Landlords Thousands | EP 95: I Own A Shopping Center Now What

    Would you approve a franchise tenant without knowing if they actually have enough cash to open their business?In Episode 95 of I Own A Shopping Center Now What, Beth Azor explains why reviewing a franchisee's financials is one of the most important responsibilities a shopping center owner has before signing a lease. Too often, landlords rely on the franchisor's approval process or simply collect financial statements without ever analyzing whether the tenant has the resources to successfully complete the build-out and operate the business.Beth shares real leasing situations where franchisees delayed providing financials, depended heavily on loans, or appeared financially strong on paper while lacking the cash needed to execute their commitments. She explains why cash liquidity matters more than inflated net worth, how to protect yourself with personal guarantees, letters of credit, and security deposits, and why landlords—not brokers or franchisors—must ultimately make the final financial decision.🔑 KEY TAKEAWAYS- Require franchisee financials before negotiating lease terms.- Verify that franchise agreements have been executed before investing time.- Cash availability is more important than reported net worth.- Review financial statements yourself instead of relying solely on brokers.- Understand how tenants plan to fund their build-out costs.- Personal guarantees help protect landlords before a business opens.- Letters of credit and additional security deposits reduce construction risk.- Never assume franchisor approval means the tenant is financially qualified.- Avoid tenants who are overextended with multiple required franchise locations.- Proper financial due diligence helps prevent abandoned build-outs and costly vacancies.If this episode helped you rethink how you evaluate franchise tenants, subscribe and share it with another commercial real estate owner. Strong leasing decisions begin with strong financial due diligence, and taking the time to verify a tenant's financial strength today can save significant headaches tomorrow. If there's a topic you'd like Beth to cover before Episode 100, send in your questions—it could be featured in one of the final episodes.BECOME A COMMERCIAL REAL ESTATE ROCKSTAR: https://www.bethazor.com/https://www.azoracademy.com/For more commercial real estate training: https://www.bethazor.com/training/FOLLOW ME ON SOCIALFacebook: https://www.facebook.com/azoradvisoryservices/Twitter: https://twitter.com/bethazor1Instagram: https://www.instagram.com/bethazor/Linkedin: https://www.linkedin.com/company/6315636/#retailleasing #commercialrealestateinvesting #retailleasingcoach #bethazor

    The Franchisee Mistake That Can Cost Landlords Thousands | EP 95: I Own A Shopping Center Now What
  8. 10 juil.

    Why Shopping Center Owners Must Stay Personally Involved | EP 94: I Own A Shopping Center Now What

    Could a direct conversation with a prospect or tenant save your next lease from falling apart?In Episode 94 of I Own A Shopping Center Now What, Beth Azor explains why shopping center owners must remain personally involved in the most important parts of their business, even when they have leasing brokers and property managers handling day-to-day operations.Beth shares how direct conversations with hesitant prospects can reveal concerns that brokers may not uncover and create opportunities for flexible lease structures, including percentage rent and sales-based termination rights. She also explains how personal relationships with tenants can improve rent collection, prevent balances from becoming unmanageable, and reduce avoidable vacancies.The lesson is simple: delegate the work, but never delegate all responsibility for your tenants, prospects, and multimillion-dollar asset.🔑 KEY TAKEAWAYS- Owners should personally step in when leasing deals begin falling apart.- Prospects may share concerns with owners that they will not share with brokers.- Asking hard questions can uncover the real reason behind a stalled deal.- Creative lease structures can help nervous tenants move forward.- Percentage rent can reduce risk for both the owner and the tenant.- Personal relationships make rent collection more effective.- Persistent follow-up can stop one late month from becoming three.- Allowing rent balances to grow can create preventable vacancies.- Brokers and property managers are extensions of the owner, not replacements for owner involvement.- Owners should know they did everything possible before allowing a deal or tenant relationship to fail.If this episode reminded you to stay closer to your tenants and prospects, subscribe and share it with another shopping center owner. Delegation is valuable, but personal involvement can be the difference between losing a deal and finding a solution. If there is a topic Beth has not covered before Episode 100, send a DM and it may be addressed in one of the remaining episodes.BECOME A COMMERCIAL REAL ESTATE ROCKSTAR: https://www.bethazor.com/https://www.azoracademy.com/For more commercial real estate training: https://www.bethazor.com/training/FOLLOW ME ON SOCIALFacebook: https://www.facebook.com/azoradvisoryservices/Twitter: https://twitter.com/bethazor1Instagram: https://www.instagram.com/bethazor/Linkedin: https://www.linkedin.com/company/6315636/#retailleasing #commercialrealestateinvesting #retailleasingcoach #bethazor

    Why Shopping Center Owners Must Stay Personally Involved | EP 94: I Own A Shopping Center Now What
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À propos

Welcome to Beth Azor's Podcast Channel featuring "The Retail Leasing Playbook Podcast" & "I Own a Shopping Center, Now What?" your ultimate guide to mastering retail leasing and maximizing your commercial real estate potential, hosted by the renowned "Canvassing Queen™," Beth Azor. Both podcasts have practical advice, insider tips, and proven techniques for boosting leasing performance and achieving financial goals. Beth will guide you in a Cliff's Notes Version" chapter by chapter of her book, The Retail Leasing Playbook. Join Beth and her guests to improve your retail leasing game today!

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