6 episodes

Join us to hear real-life stories from fellow SaaS founders and product people. In the first season we talk about user onboarding: the challenges, the successes, and the ultimate advice.

Better Done Than Perfect Userlist

    • Entrepreneurship
    • 5.0 • 1 Rating

Join us to hear real-life stories from fellow SaaS founders and product people. In the first season we talk about user onboarding: the challenges, the successes, and the ultimate advice.

    Templates & Onboarding Videos with Christopher Gimmer

    Templates & Onboarding Videos with Christopher Gimmer

    You’ll hear Christopher’s take on design templates, repurposed content, conversion, the friction of confirmation emails, onboarding videos, and much more.

    • 30 min
    Launch Lessons & Product Surveys with Rand Fishkin

    Launch Lessons & Product Surveys with Rand Fishkin

    You’ll learn about SparkToro’s onboarding and launch strategies, their highly successful user survey, conversion tactics, and the founders’ past and present challenges.

    • 38 min
    Freemium Challenges & Fighting Churn with Kim Gjerstad

    Freemium Challenges & Fighting Churn with Kim Gjerstad

    Effective user onboarding is a matter of life and death for freemium products. Today we’re learning from one of the most established players in the email plugin industry. Our guest is Kim Gjerstad, co-founder of MailPoet. You’ll hear the product’s story as well as Kim’s insights on user onboarding, fighting churn, website design, and more.

    • 33 min
    JTBD for User Onboarding with Ramli John

    JTBD for User Onboarding with Ramli John

    Why is it so critical to be aware of customers’ Jobs to Be Done, especially when you work on their onboarding? In this episode, we chat with Ramli John, founder of Growth Marketing Today, fellow podcaster and consultant. You’ll hear about Ramli’s EURECA user onboarding framework, as well as his insights on segmentation, minimizing friction, success metrics, analytics tools, and more.

    • 42 min
    Carrots, Sticks & Measuring Success with Adii Pienaar

    Carrots, Sticks & Measuring Success with Adii Pienaar

    Some entrepreneurs break into SaaS fairly early in life and make a real impact in the community. One of such inspiring founders is today’s guest, Adii Pienaar, the founder of WooCommerce and CM Commerce (previously Conversio). In this episode, you’ll hear about Adii’s successes and failures in user onboarding, as well as his views on email marketing, task simplification, concierge onboarding, success metrics, segmentation, and much more.

    • 37 min
    Value Paths & Fireballs with Samuel Hulick

    Value Paths & Fireballs with Samuel Hulick

    When it comes to user onboarding, one of the first names that pop to mind is Samuel Hulick, an accomplished UX consultant, founder of User Onboard, and author of The Elements of User Onboarding. In this episode, you’ll learn Samuel’s take on exactly that — the “ideal” user onboarding experience, as well as his Mario-fireball concept, Value Paths, success metrics, Jobs to Be Done, segmentation, and his invaluable advice for SaaS founders.

    • 39 min

Customer Reviews

5.0 out of 5
1 Rating

1 Rating

uibreakfast ,

Wonderful guests!

Huge thanks to all awesome guests for sharing their hard-earned insights.

Top Podcasts In Entrepreneurship