Broker Bulletin

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Broker Bulletin is your go-to podcast for tips, stories, and insights straight from the heart of Australia’s broking industry. It’s all about keeping you ahead of the game in a market that’s always on the move. Each week, we chat with guest brokers, industry leaders, and area experts who tackle the big challenges facing broking and share some of the real opportunities on offer. From celebrating wins to dishing out practical advice, each episode will give you the guidance you need to make the most of your broking journey. Whether you’re on the road, at the gym, or taking some time out from a busy day, Broker Bulletin is here to keep you inspired, informed, and ready to take your business to the next level, no matter what stage of your career you are in. So, hit subscribe, join the conversation, and connect with our growing broker community.

  1. Why I tell my brokers to beat me (and why I’ll never let them)

    4h ago

    Why I tell my brokers to beat me (and why I’ll never let them)

    Jason Wylie has always been a high performer. But writing big numbers was never the actual goal. In this episode of Broker Bulletin, the Director and Principal Broker at Loan Market Capital sits down with Alberto Gorgioski and gets candid about what building a business really looks like from the inside: the hires that changed everything, the leadership lessons that took years to land, and why culture will always beat volume when it comes to the long game. His real goal? Building a company so well known, so trusted, and so good to work for that people come knocking on his door. In this episode, you’ll hear: Why a toxic high-performer is still a no, even if they write $100 million a year The social media strategy turning cold calls into warm ones The one hire every growing brokerage needs before they think they’re ready Like this episode? Leave a review. Don’t miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker. You can also connect with us on Instagram @lmg.broker and on LinkedIn at LMG. Show notes: 01:12  The honest reality of hiring new-to-industry brokers: 12 months, cash flow hit, and what Jason is doing differently now 04:08  The hardest leadership lesson: not everyone is like you, and why that’s actually the point 05:00  The social media warm-call strategy: get referral partners following you before you pick up the phone 10:34  How Jason protects culture at interview stage, and why a toxic $100M writer still doesn’t get the job 15:23  The Head of Growth hire: why Jason is doubling down instead of pulling back 22:43  The one hire every growing brokerage needs, no matter what stage they’re at 28:39  What’s next for Loan Market Capital: book purchases, new brokers, commercial expansion See omnystudio.com/listener for privacy information.

    32 min
  2. Chartered Accountant-turned-trusted Broker: how Sue Vuong wins complex deals

    Jun 21

    Chartered Accountant-turned-trusted Broker: how Sue Vuong wins complex deals

    Most brokers shy away from complex scenarios. Sue Vuong has built her whole career on them. A chartered accountant turned mortgage broker, Sue has built her Perth-based business on the clients others turn away: the self-employed, the complex, the ones who've already heard no. In the latest Broker Bulletin, Loan Market Chief Marketing Officer Angela Tracey sits down with Sue to unpack the mindset, systems, and real-world wins behind a broker who's built her whole reputation on being the trusted advisor in the room. What you’ll takeaway: Why honesty when things go wrong is your most powerful trust-building tool How a partnership took her pipeline to exponential growth Why the lowest interest rate isn’t always the goal Like this episode? Leave a review — it helps us reach more brokers who need to hear it. Don't miss an episode: subscribe to Broker Bulletin on your favourite streaming service. See omnystudio.com/listener for privacy information.

    10 min
  3. Your brokerage is leaking profit — and you probably don't know where

    Jun 14

    Your brokerage is leaking profit — and you probably don't know where

    Most brokers look at gross revenue and think they're on track. MK says that's exactly the problem. In this episode of Broker Bulletin, LMG's Denya Dean sits down with Michael Karpathakis, National Head of Business Performance at LMG, discussing what it takes to run a profitable, scalable broker business. No fluff. Just numbers, frameworks, and real examples. Including how one business stripped $470k from its P&L while still growing at 1.5x. If you've ever said "I think we're doing okay" without actually checking the numbers, this one is for you. In this episode, you'll hear: The three monthly metrics that separate thriving brokerages from ones that just look busy Why overstaffing is quietly killing profit margins How to shift your mindset from broker to CEO Like this episode? Leave a review — it helps us reach more brokers who need to hear it. Don't miss an episode: subscribe to Broker Bulletin on your favourite streaming service. See omnystudio.com/listener for privacy information.

    16 min
  4. Inside the next growth chapter of a $150 million market leader

    Jun 7

    Inside the next growth chapter of a $150 million market leader

    George Massouridis, Founder and CEO of Mortgage Navigators in Sydney, has built something that most brokers only dream about; a business with real longevity, a team that stays, and a growth strategy that’s just getting started. In the latest Broker Bulletin, LMG's Grace Ormsby sits down with George to find out what nearly 27 years in the industry has taught him, as he embarks on a new era of growth. In this episode, you'll hear: Why George treats every single day as a privilege and how that mindset has shaped everything How a referral partnership and a rigorous accountant accreditation strategy are fuelling the next phase of growth The culture behind a team where one staff member just celebrated 25 years Like this episode? Leave a review. Don't miss an episode: subscribe to the Broker Bulletin podcast channel on your favourite streaming service. See omnystudio.com/listener for privacy information.

    28 min
  5. The lender that made trust lending simple (and cheaper than you think)

    May 31

    The lender that made trust lending simple (and cheaper than you think)

    Most brokers hear "trust lending" and brace for complexity.  Laura Waters, Head of Residential at Podium Money, sits down with Raj Kapoor from Apollo to strip back the confusion around non-trading trust and company lending. From succession planning families to sophisticated investors, trust structures are on the rise and brokers need to be positioning themselves now.  In this episode, you'll hear: Why Apollo's simple trust policy could change how you approach these deals The one thing Laura says every broker must do before a client buys in a trust How Apollo cut trust lending rates by 40 basis points and saved brokers thousands in fees A practical, no-nonsense conversation that makes trust lending feel exactly like it should — straightforward. Like this episode? Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Show notes: 00:27 — Laura Waters and Raj Kapoor introduce the episode and the trust lending myth 00:50 — What is non-trading trust or company lending, and what is an SPV? 01:11 — The clients using trust structures: self-employed, families, succession planning and sophisticated investors 02:19 — How to prepare a trust client properly (and why the deed must come first) 03:57 — How Apollo's dedicated credit team works and what makes a strong trust application 05:06 — Apollo's 40 basis point rate reduction on non-trading trusts and what that means for brokers 07:26 — The full policy picture: 85% LVR no LMI, EBIT, spousal income, negative gearing and the 2% buffer 08:43 — Apollo's simple trust assessment: when rental income alone is enough See omnystudio.com/listener for privacy information.

    12 min
  6. Diana quit her banking job in COVID, started a brokerage and grew it 200% in 12 months. Here's how.

    May 24

    Diana quit her banking job in COVID, started a brokerage and grew it 200% in 12 months. Here's how.

    Most brokers know social media matters. Very few actually make it work. Diana Hemmad went from posting "dodgy" videos to building a community of almost 12,000 Instagram followers driving significant leads through her pipeline and simultaneously scaling her team from two to seven in a year. In this episode, LMG's Natalie Viney sits down with Diana to unpack the strategies, mindset shifts, and daily habits that have fuelled her growth. In this episode, you'll hear: Why the referral partner model failed Diana and what she did instead How to use authentic content to attract clients at scale The “3 Ms” daily habit that sets Diana up to perform every single day A refreshingly honest conversation about backing yourself, pivoting without shame, and building a business you actually love.  Like this episode? Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. You can also connect with us on Instagram @lmg.broker and on LinkedIn.  Show notes: 01:53 — Welcome and introduction: Natalie introduces Diana Hemmad 02:10 — What is a "mortgage architect"? Diana explains her positioning philosophy 03:07 — Diana's origin story: leaving the bank during COVID and starting fresh 05:22 — Business structure: from a team of two to seven in under 12 months 09:05 — The lead generation mix: referrals vs. social media 18:26 — Why the referral partner model didn't work — and the social media pivot that did 20:12 — 200% growth, the J curve, and the mindset shift behind it all 26:41 — What's next: plans to 5x the business in 12 months 30:26 — Diana's 1% daily habit: the 3 M's (mindset, mindfulness, movement) See omnystudio.com/listener for privacy information.

    28 min
  7. What separates brokers who scale from those who stall

    May 10

    What separates brokers who scale from those who stall

    Most brokers are running hard. But running hard without a clear strategy isn't growth… It's drift. Michael Karpathakis, Loan Market's National Head of Business Performance, joins Denya Dean to share the simple system behind some of the country’s best performing broker businesses.  In this episode, you'll hear: Why "drift" is the silent killer of broker businesses The 90-day check-in rhythm that keeps high-performers on track all year Three quick wins you can act on today How to reverse-engineer your KPIs  A practical, no-fluff conversation for brokers who are ready to stop working in their business and start leading it. Connect with us on Instagram @lmg.broker and on LinkedIn. [URL] Show notes: 0:00 -- Introduction and welcome 1:04 -- What strategy actually means for a broker business 2:11 -- The real cost of not having a plan (and why even good businesses skip this) 3:03 -- Why simple beats sophisticated: the one-page strategy framework 4:16 -- When to set your plan and how often to review it 6:33 -- Visual accountability: making strategy visible for your team 9:18 -- The three traps brokers fall into when setting strategy 10:20 -- Three quick wins you can act on today 12:02 -- The power of buddying up and presenting your plan to peers 13:21 -- The mindset brokers need to make 2026 a genuine sprint year See omnystudio.com/listener for privacy information.

    15 min
  8. What nobody tells you about building a brokerage from scratch.

    May 3

    What nobody tells you about building a brokerage from scratch.

    Andy Andrews didn't inherit a trail book. He left accounting because it bored him, spent five years learning his craft as a broker, took a leap of faith, and built Capital One Financial Services into a full-service, deliberately diversified brokerage in Walkerville, South Australia. The morning after winning Young Business Owner of the Year at the LMG Awards, he sat down with Erin Manhood for a genuinely candid conversation about what it took to build one of SA's fastest-growing brokerages. In this episode, you'll hear: The tipping point that tells you it's time to make your first hire Why referrals and relationships outperform digital strategy for building a resilient book How Andy runs a full-service brokerage across residential, commercial, SMSF and private lending It’s an honest conversation about growth, boundaries and what it really means to back yourself. Like this episode? Leave a review. Don't miss an episode: subscribe to Broker Bulletin on your favourite streaming service. Connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Click here: lmg.broker/ Show notes: 00:27 Andy reflects on winning Young Business Owner of the Year at the LMG Awards 01:46 Inside Capital One Financial Services: Walkerville office, team of six, and the expansion next door 02:55 The intentional strategy behind full-service diversification: residential, commercial, SMSF and asset lending 05:00 Accounting to broking: why relationships beat numbers every time 07:30 The tipping point for your first hire, and why Andy wishes he'd done it sooner 10:00 Building a referral-led business: how mums, dads, brothers and sisters become clients 12:00 What success really looks like: growing client property portfolios, not just writing loans 14:00 Two pieces of advice for young brokers thinking about going out on their own See omnystudio.com/listener for privacy information.

    17 min
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About

Broker Bulletin is your go-to podcast for tips, stories, and insights straight from the heart of Australia’s broking industry. It’s all about keeping you ahead of the game in a market that’s always on the move. Each week, we chat with guest brokers, industry leaders, and area experts who tackle the big challenges facing broking and share some of the real opportunities on offer. From celebrating wins to dishing out practical advice, each episode will give you the guidance you need to make the most of your broking journey. Whether you’re on the road, at the gym, or taking some time out from a busy day, Broker Bulletin is here to keep you inspired, informed, and ready to take your business to the next level, no matter what stage of your career you are in. So, hit subscribe, join the conversation, and connect with our growing broker community.

Information

  • Creator
    LMG
  • Years Active
    2025 - 2026
  • Episodes
    79
  • Rating
    Explicit
  • Copyright
    © 2026 LMG
  • Show Website
    Broker Bulletin

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