Broker Bulletin

LMG

Broker Bulletin is your go-to podcast for tips, stories, and insights straight from the heart of Australia’s broking industry. It’s all about keeping you ahead of the game in a market that’s always on the move. Each week, we chat with guest brokers, industry leaders, and area experts who tackle the big challenges facing broking and share some of the real opportunities on offer. From celebrating wins to dishing out practical advice, each episode will give you the guidance you need to make the most of your broking journey. Whether you’re on the road, at the gym, or taking some time out from a busy day, Broker Bulletin is here to keep you inspired, informed, and ready to take your business to the next level, no matter what stage of your career you are in. So, hit subscribe, join the conversation, and connect with our growing broker community.

  1. 4d ago

    What if flexibility wasn't a perk — but the whole point?

    Jenna built a business around school pickups. Now it's reshaping what broking can look like for women and men everywhere. Fifteen years ago, Jenna Davenport left banking because there was no flexibility for a parent trying to do the school run…. In this episode of Broker Bulletin, Loan Market's Erin Manhood sits down with Jenna, managing director of The Finance Nest, to unpack how her and her business partner have grown a six broker business with a genuine mission to bring more women into the industry, without ever losing sight of process, culture or client experience. What you'll take away:  Why The Finance Nest built its own "associate broker" apprenticeship model How process and systems, not less work, are what actually create flexibility Jenna's honest take on stepping off the tools and planning succession Why she rings a bell for every single settlement (and what else gets celebrated) How AI is being used to buy back time for real client connection  Like this episode?Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Click here. Show notes:00:36 – Meet Jenna Davenport and The Finance Nest01:16 – What an "associate broker" actually is at The Nest03:08 – Why Jenna stumbled into broking to be present for her daughter04:03 – Building a business of attraction for women in the industry08:12 – Why process and systems are the real key to flexibility10:16 – The next stage for Jenna and Dusty as leaders19:18 – The bell, the wins, and celebrating what matters23:19 – Using AI to buy back time, not replace people See omnystudio.com/listener for privacy information.

    What if flexibility wasn't a perk — but the whole point?
  2. Aug 30

    A Great Broker vs A Good Broker in the non-standard space

    Why are deals still being left on the table in the non-standard lending space, and what do brokers need to do to achieve greatness in this niche? In this episode of Broker Bulletin, Michael Wasef, Director at Ontime Finance, sits down with Aaron Taylor, Head of Non-Standard Lending at Bluestone, to talk about the customers who don’t always fit the standard lending box.  You’ll hear: Why self-employed customers can struggle with mainstream lending, and where the opportunity is for brokers The extra question that can uncover more options for your customers Where brokers could be missing opportunities across non-prime lending Like this episode? Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Show notes (timestamps):01:13 – The big shifts: negative gearing, SMSF and DTI changes02:17 – Why self-employed customers still get told no05:15 – The non-prime opportunities brokers leave on the table07:42 – What separates brokers who write complex deals from those who don't12:10 – Why borrower storytelling and broker notes matter18:04 – Why non-bank borrowing capacity beats mainstream banks25:13 – Inside Bluestone's new construction product See omnystudio.com/listener for privacy information.

    A Great Broker vs A Good Broker in the non-standard space
  3. Aug 23

    The Habits Behind Consistent Growth

    Success in broking rarely comes down to one big moment. It's built through the habits, conversations and support systems that happen every day. In this episode of Broker Bulletin, Alberto Gorgioski sits down with Loan Market Double Bay broker Max White to unpack the practical habits behind his growth. From committing to consistent prospecting and earning trust in every client conversation to leaning on the people around him. Max shares what's worked and why none of it happened alone. Whether you're just starting out or looking to sharpen your own approach, this conversation is packed with ideas you can put into practice. In this episode, you'll hear: Why consistent prospecting still drives the majority of Max's business How a strong support network has helped accelerate his development What it takes to build credibility with clients, regardless of age or experience Like this episode?Leave a review! Don't miss an episode: subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker.You can also connect with us on Instagram @lmg.broker and on LinkedIn. 00:27 Meet Max White 01:01 Taking the leap into broking 02:28 The value of a strong support network 05:04 Solving real problems for first home buyers 07:39 Why personalised advice wins 08:20 Preparing for bigger opportunities 09:24 Earning trust early in your career 11:52 The prospecting habit that still delivers 13:17 One calendar habit every broker can adopt 14:15 1% Improvement: consistency compounds See omnystudio.com/listener for privacy information.

    The Habits Behind Consistent Growth
  4. Aug 16

    The hidden factor driving 90% of commercial deals today (hint: it's not rate)

    Thirty year loan terms, no annual reviews, no GSAs on trading businesses, and loans up to $15 million. In the latest Broker Bulletin, Blue Crane Capital's Chris Hall sits down with Ben McKell, Head of Commercial at Brighten for LMG, to reveal how the newest kid on the LMG Lending block wins  against the banks and other non-banks on commercial deals. From specialised assets like childcare and boarding houses, to a private credit product that lends to individuals, trusts and non-residents, this is a masterclass in where the opportunity sits in commercial lending right now. You'll hear: Why credit appetite, not rate, is what actually wins a commercial deal Why $15 million loans and 30 year terms are rewriting the rules for brokers How a complicated $1 million deal can get across the line Like this episode? Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG?   Show notes timestamps: 02:02 Inside the Brighten by LMG offering: $15 million loans, 30 year terms, no annual reviews 03:06 Where the wins are right now: alt doc up to $5 million at 80% LVR 05:43 The private credit playbook: specialised assets from childcare to caravan parks 12:29 Real deal case study: the $10.2 million asset with a DA already in place 18:09 Lease stock demystified: lending to individuals, trusts and non-residents 22:14 The bridging loan policy change making waves with brokers 25:15 Why credit, not rate, is what actually wins commercial deals 33:24 The diversification opportunity every residential broker should know about See omnystudio.com/listener for privacy information.

    The hidden factor driving 90% of commercial deals today (hint: it's not rate)
  5. Aug 9

    The real cost of non-compliance (and why compliance-by-design works)

    The real cost of non-compliance (and why compliance-by-design works) Investigation volumes are at record highs. Lenders are suspending accreditations fast, and the fraud behind it is getting harder to spot. In this episode of Broker Bulletin, LMG Chief Risk Officer Luke Jarmaine sits down with Mel Cooney, LMG's Manager of Broker Compliance Consulting, to break down what's really driving the current wave of investigations and how brokers can protect themselves without adding hours to their week. In this episode, you'll hear: Why "the lender didn't ask for it" won't protect your accreditation How AI-driven fraud is slipping past brokers, and how lenders are catching it Why compliance by design means MyCRM does the heavy lifting for you  Like this episode? Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Show notes timestamps: 00:27 Introducing Luke Jarmaine and Mel Cooney03:01 The current regulatory environment and why investigation volumes are at record highs04:24 Busting the biggest compliance myths brokers still believe06:06 The credit guide gap catching brokers out09:09 How AI-driven digital fraud is fooling even experienced brokers12:55 Why referral arrangements need the same due diligence as everything else16:38 Compliance by design: how MyCRM builds obligations into the natural loan journey19:40 What's next for MyCRM, including My Documents See omnystudio.com/listener for privacy information.

    The real cost of non-compliance (and why compliance-by-design works)
  6. Aug 9

    The AI mistakes that can put your accreditation at risk — and the safeguards every broker needs

    Your cyber insurance won't save you from a phishing link. Neither will an ISO 27001 certificate. So what will? In this episode of Broker Bulletin, Mel Cooney sits down with LMG's Group Chief Risk Officer Luke Jarmaine to unpack the real risks brokers are facing as AI adoption accelerates across the network, and what to actually do about it. In this episode, you'll hear: How not to lose an  accreditation over an AI note-taking tool The truth about what cyber insurance does and doesn't cover The phishing scam that compromised broker emails nationally  Like this episode?Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Show notes:00:49 – The current appetite for AI across the broker network01:13 – The core risks: data protection and human-led credit advice02:42 – The AI note-taking mistake that cost a broker their accreditation04:34 – Why cyber insurance isn't the safety net you think it is05:32 – The phishing scam that compromised broker emails nationally06:56 – A practical checklist for choosing and using AI tools safely08:08 – What "frontier AI" means and why it's changing the threat landscape12:49 – Luke's top 3 things brokers should do today to stay protected See omnystudio.com/listener for privacy information.

    The AI mistakes that can put your accreditation at risk — and the safeguards every broker needs
  7. Aug 9

    Nine systems down to one: how these brokers built smarter, not harder (Kayla Smith & Kristina Siegert)

    The two-minute phone call that could save your business: inside My Lending Co's compliance-first growth story Nine systems to complete one deal. A security scare sorted from the school pick-up line. And a broker note lenders keep thanking them for. In this episode of Broker Bulletin, LMG's Luke Jarmaine and Mel Cooney sit down with Kayla Smith and Kristina Siegert, who built My Lending Co from scratch 18 months ago in Brisbane, to talk compliance, systems, AI and the real cost of getting security wrong. In this episode, you'll hear: Why compliance and systems beat every other factor when choosing an aggregator How a two-minute security check gave two business owners genuine peace of mind Why lenders keep thanking Kayla and Kristina for their broker notes  Like this episode?Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Show notes:00:49 – Kayla and Kristina introduce My Lending Co and how it started02:04 – Mel's school-based traineeship story and how it led to Kayla's career07:15 – What Kayla and Kristina actually looked for in an aggregator08:59 – Discovering MyCRM after juggling nine different systems16:34 – The security scare sorted in two minutes flat20:16 – How compliance has shaped their client experience23:07 – Using AI to save time on broker notes and QA checks27:34 – Their future goals: more efficiency, not necessarily more scale See omnystudio.com/listener for privacy information.

    Nine systems down to one: how these brokers built smarter, not harder (Kayla Smith & Kristina Siegert)
  8. Aug 2

    How to grow your brokerage without burning out

    How do you grow a brokerage without becoming the bottleneck? Growing isn’t usually the hard part.  Letting go is.  This week on Broker Bulletin, Mel Griffin sits down with Liz Zaki, Managing Director of OneSite Finance, to unpack the systems, habits and mindset shifts that helped her build a successful brokerage over 23 years. Without losing the personal service her clients know her for.  In this episode, you’ll hear:  The simple four-stage workflow that helped Liz scale her team  How to know when it's time to delegate  Why saying no can build a stronger business  The support network every broker should have before tackling difficult deals Like this episode?Leave a review! Don't miss an episode: subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker.You can also connect with us on Instagram @lmg.broker and on LinkedIn. Show notes:00:27 Mel welcomes Liz Zaki, Managing Director of OneSite Finance01:01 23 years in business, and the team Liz has built along the way02:06 The staged system that let Liz hand off work and grow her team05:03 How Liz decides when to say no to a new client08:49 Building a business around family, not the other way round11:22 Handling the emotional load clients bring to their broker13:12 Why BDMs and fellow brokers are Liz's village when a deal gets tough20:14 The 4:30am habit that keeps Liz's inbox under control See omnystudio.com/listener for privacy information.

    How to grow your brokerage without burning out

About

Broker Bulletin is your go-to podcast for tips, stories, and insights straight from the heart of Australia’s broking industry. It’s all about keeping you ahead of the game in a market that’s always on the move. Each week, we chat with guest brokers, industry leaders, and area experts who tackle the big challenges facing broking and share some of the real opportunities on offer. From celebrating wins to dishing out practical advice, each episode will give you the guidance you need to make the most of your broking journey. Whether you’re on the road, at the gym, or taking some time out from a busy day, Broker Bulletin is here to keep you inspired, informed, and ready to take your business to the next level, no matter what stage of your career you are in. So, hit subscribe, join the conversation, and connect with our growing broker community.

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