Broker Bulletin

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Broker Bulletin is your go-to podcast for tips, stories, and insights straight from the heart of Australia’s broking industry. It’s all about keeping you ahead of the game in a market that’s always on the move. Each week, we chat with guest brokers, industry leaders, and area experts who tackle the big challenges facing broking and share some of the real opportunities on offer. From celebrating wins to dishing out practical advice, each episode will give you the guidance you need to make the most of your broking journey. Whether you’re on the road, at the gym, or taking some time out from a busy day, Broker Bulletin is here to keep you inspired, informed, and ready to take your business to the next level, no matter what stage of your career you are in. So, hit subscribe, join the conversation, and connect with our growing broker community.

  1. 2d ago

    The hidden factor driving 90% of commercial deals today (hint: it's not rate)

    Thirty year loan terms, no annual reviews, no GSAs on trading businesses, and loans up to $15 million. In the latest Broker Bulletin, Blue Crane Capital's Chris Hall sits down with Ben McKell, Head of Commercial at Brighten for LMG, to reveal how the newest kid on the LMG Lending block wins  against the banks and other non-banks on commercial deals. From specialised assets like childcare and boarding houses, to a private credit product that lends to individuals, trusts and non-residents, this is a masterclass in where the opportunity sits in commercial lending right now. You'll hear: Why credit appetite, not rate, is what actually wins a commercial deal Why $15 million loans and 30 year terms are rewriting the rules for brokers How a complicated $1 million deal can get across the line Like this episode? Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG?   Show notes timestamps: 02:02 Inside the Brighten by LMG offering: $15 million loans, 30 year terms, no annual reviews 03:06 Where the wins are right now: alt doc up to $5 million at 80% LVR 05:43 The private credit playbook: specialised assets from childcare to caravan parks 12:29 Real deal case study: the $10.2 million asset with a DA already in place 18:09 Lease stock demystified: lending to individuals, trusts and non-residents 22:14 The bridging loan policy change making waves with brokers 25:15 Why credit, not rate, is what actually wins commercial deals 33:24 The diversification opportunity every residential broker should know about See omnystudio.com/listener for privacy information.

    The hidden factor driving 90% of commercial deals today (hint: it's not rate)

  2. Aug 9

    The real cost of non-compliance (and why compliance-by-design works)

    The real cost of non-compliance (and why compliance-by-design works) Investigation volumes are at record highs. Lenders are suspending accreditations fast, and the fraud behind it is getting harder to spot. In this episode of Broker Bulletin, LMG Chief Risk Officer Luke Jarmaine sits down with Mel Cooney, LMG's Manager of Broker Compliance Consulting, to break down what's really driving the current wave of investigations and how brokers can protect themselves without adding hours to their week. In this episode, you'll hear: Why "the lender didn't ask for it" won't protect your accreditation How AI-driven fraud is slipping past brokers, and how lenders are catching it Why compliance by design means MyCRM does the heavy lifting for you  Like this episode? Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Show notes timestamps: 00:27 Introducing Luke Jarmaine and Mel Cooney03:01 The current regulatory environment and why investigation volumes are at record highs04:24 Busting the biggest compliance myths brokers still believe06:06 The credit guide gap catching brokers out09:09 How AI-driven digital fraud is fooling even experienced brokers12:55 Why referral arrangements need the same due diligence as everything else16:38 Compliance by design: how MyCRM builds obligations into the natural loan journey19:40 What's next for MyCRM, including My Documents See omnystudio.com/listener for privacy information.

    The real cost of non-compliance (and why compliance-by-design works)

  3. Aug 9

    The AI mistakes that can put your accreditation at risk — and the safeguards every broker needs

    Your cyber insurance won't save you from a phishing link. Neither will an ISO 27001 certificate. So what will? In this episode of Broker Bulletin, Mel Cooney sits down with LMG's Group Chief Risk Officer Luke Jarmaine to unpack the real risks brokers are facing as AI adoption accelerates across the network, and what to actually do about it. In this episode, you'll hear: How not to lose an  accreditation over an AI note-taking tool The truth about what cyber insurance does and doesn't cover The phishing scam that compromised broker emails nationally  Like this episode?Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Show notes:00:49 – The current appetite for AI across the broker network01:13 – The core risks: data protection and human-led credit advice02:42 – The AI note-taking mistake that cost a broker their accreditation04:34 – Why cyber insurance isn't the safety net you think it is05:32 – The phishing scam that compromised broker emails nationally06:56 – A practical checklist for choosing and using AI tools safely08:08 – What "frontier AI" means and why it's changing the threat landscape12:49 – Luke's top 3 things brokers should do today to stay protected See omnystudio.com/listener for privacy information.

    The AI mistakes that can put your accreditation at risk — and the safeguards every broker needs

  4. Aug 9

    Nine systems down to one: how these brokers built smarter, not harder (Kayla Smith & Kristina Siegert)

    The two-minute phone call that could save your business: inside My Lending Co's compliance-first growth story Nine systems to complete one deal. A security scare sorted from the school pick-up line. And a broker note lenders keep thanking them for. In this episode of Broker Bulletin, LMG's Luke Jarmaine and Mel Cooney sit down with Kayla Smith and Kristina Siegert, who built My Lending Co from scratch 18 months ago in Brisbane, to talk compliance, systems, AI and the real cost of getting security wrong. In this episode, you'll hear: Why compliance and systems beat every other factor when choosing an aggregator How a two-minute security check gave two business owners genuine peace of mind Why lenders keep thanking Kayla and Kristina for their broker notes  Like this episode?Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Show notes:00:49 – Kayla and Kristina introduce My Lending Co and how it started02:04 – Mel's school-based traineeship story and how it led to Kayla's career07:15 – What Kayla and Kristina actually looked for in an aggregator08:59 – Discovering MyCRM after juggling nine different systems16:34 – The security scare sorted in two minutes flat20:16 – How compliance has shaped their client experience23:07 – Using AI to save time on broker notes and QA checks27:34 – Their future goals: more efficiency, not necessarily more scale See omnystudio.com/listener for privacy information.

    Nine systems down to one: how these brokers built smarter, not harder (Kayla Smith & Kristina Siegert)

  5. Aug 2

    How to grow your brokerage without burning out

    How do you grow a brokerage without becoming the bottleneck? Growing isn’t usually the hard part.  Letting go is.  This week on Broker Bulletin, Mel Griffin sits down with Liz Zaki, Managing Director of OneSite Finance, to unpack the systems, habits and mindset shifts that helped her build a successful brokerage over 23 years. Without losing the personal service her clients know her for.  In this episode, you’ll hear:  The simple four-stage workflow that helped Liz scale her team  How to know when it's time to delegate  Why saying no can build a stronger business  The support network every broker should have before tackling difficult deals Like this episode?Leave a review! Don't miss an episode: subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker.You can also connect with us on Instagram @lmg.broker and on LinkedIn. Show notes:00:27 Mel welcomes Liz Zaki, Managing Director of OneSite Finance01:01 23 years in business, and the team Liz has built along the way02:06 The staged system that let Liz hand off work and grow her team05:03 How Liz decides when to say no to a new client08:49 Building a business around family, not the other way round11:22 Handling the emotional load clients bring to their broker13:12 Why BDMs and fellow brokers are Liz's village when a deal gets tough20:14 The 4:30am habit that keeps Liz's inbox under control See omnystudio.com/listener for privacy information.

    How to grow your brokerage without burning out

  6. Jul 26

    Why smart investors are about to pivot to commercial

    Rate cuts, sticky inflation, and a federal budget that just rewrote the rules on negative gearing, CGT and SMSF lending. In this episode of Broker Bulletin, Clare George from LMG Commercial catches up with Vanessa Rader, Head of Research at Ray White. Together, they unpack why that gap is about to send serious investor capital pivoting into commercial, and where the opportunities are already emerging. In this episode, you'll hear: Why new negative gearing policy is pushing investors toward commercial How the SMSF residential borrowing ban could release commercial demand Why industrial remains the standout pick amid a national land shortage  Like this episode?Leave a review! Don't miss an episode: subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker.You can also connect with us on Instagram @lmg.broker and on LinkedIn. Show notes:01:21 How sentiment has shifted since November, rate hikes and sticky inflation03:14 Why a housing-focused budget is actually a catalyst for commercial04:23 Negative gearing quarantine and why strata industrial looks attractive06:23 The real risk profile of commercial: vacancies, incentives and property management08:46 CGT changes explained: indexation replacing the 50% discount from 1 July 202710:07 The SMSF residential borrowing ban and what it means for commercial demand13:12 Vanessa's number-one piece of advice for brokers guiding clients into commercial14:14 Will a wave of investors pivoting to commercial push prices up? See omnystudio.com/listener for privacy information.

    Why smart investors are about to pivot to commercial

  7. Jul 19

    The good, the bad and the ugly of the biggest tax shake-up in a decade

    The federal budget breakdown to find opportunities for brokers following fundamental changes to capital gains tax (CGT), negative gearing and the scrapping of residential SMSF lending.  Loan Market Business Owner Blake Chandler and Thinktank's Head of Partnerships and Distribution, Joel Harrison, cut through the noise on this week's episode of Broker Bulletin. What you’ll take away:  Why residential SMSF is being scrapped, and what to do before the cutoff Is negative gearing dead? not even close. The truth behind the headlines. Exclusively for brokers. The Thinktank story: 20 years, $10 billion under management, and why they're broker only Like this episode?Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Show notes:00:35 Joel introduces Thinktank and its 20-year history in commercial lending02:16 Why brokers use Thinktank, and what sets non-bank lending apart05:22 Residential SMSF lending scrapped, the 10 August cutoff explained07:34 Why commercial SMSF is the next opportunity for resi SMSF clients09:11 Is negative gearing dead? Debunking the myth12:39 How capital gains tax changes are reshaping ownership structures16:58 Why Thinktank pioneered the 30-year set-and-forget commercial loan26:17 Commercial lending's growth trajectory, from 30% to 60% of volume’  35:22 Reach out to your LMG white label BDMs for Thinktank support See omnystudio.com/listener for privacy information.

    The good, the bad and the ugly of the biggest tax shake-up in a decade

  8. Jul 12

    Why going niche was Caroline’s boldest (and best) business move

    Caroline Mundey was told that narrowing her focus was a risky move. She did it anyway, and it paid off.  Having lived through the instability of renting as a single parent, Caroline knows firsthand what it means to feel financially vulnerable. That experience gave her a clear direction on who she wants to help and Tevey Loans was born.  In the latest Broker Bulletin, LMG’s Erin Manhood sits down with the business owner to unpack how she turned her experience into a sharply defined niche and the unexpected benefits that came with it.  You’ll hear: Why outsourcing loan processing let Caroline stay at the coalface of her business  How building out a niche grew her pipeline instead of shrinking it  Why the community model behind her referral network has been so successful Like this episode?Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Show notes:  3:27 – The personal experience that first shaped Caroline's niche 04:43 – Choosing face-to-face meetings over remote broking for regional clients 05:27 – The risk of narrowing her niche, and why the wider market came anyway 06:41 – The social media fear, and the "done is better than perfect" mindset shift 09:38 – How networking discomfort became one of her biggest business assets 13:31 – The client story: hidden mortgage hardship and a husband's secret job loss 21:12 – Inside "Fresh Start," Caroline's 14-professional community event 22:39 – What's next for Tevey Loans, including an umbrella brand and a podcast See omnystudio.com/listener for privacy information.

    Why going niche was Caroline’s boldest (and best) business move
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About

Broker Bulletin is your go-to podcast for tips, stories, and insights straight from the heart of Australia’s broking industry. It’s all about keeping you ahead of the game in a market that’s always on the move. Each week, we chat with guest brokers, industry leaders, and area experts who tackle the big challenges facing broking and share some of the real opportunities on offer. From celebrating wins to dishing out practical advice, each episode will give you the guidance you need to make the most of your broking journey. Whether you’re on the road, at the gym, or taking some time out from a busy day, Broker Bulletin is here to keep you inspired, informed, and ready to take your business to the next level, no matter what stage of your career you are in. So, hit subscribe, join the conversation, and connect with our growing broker community.

Information

  • Creator
    LMG
  • Years Active
    2025 - 2026
  • Episodes
    88
  • Rating
    Explicit
  • Copyright
    © 2026 LMG
  • Show Website
    Broker Bulletin

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