Catalyst Pharmacy Podcast

RedSail Technologies

On the Catalyst podcast, we dive into current events that are shaping how pharmacists approach their patients and their business. Fuel your passion for pharmacy, one conversation at a time.

  1. How NCPA Prepares the Next Generation of Pharmacy Owners

    6D AGO

    How NCPA Prepares the Next Generation of Pharmacy Owners

    Behind every successful pharmacy is a support system rallying behind it. For pharmacy owners Mark Ey, Jade Ranger, and Hashim Zaibak, that support comes from NCPA. In this segment, the trio sits down with Jonathan Duhon to talk about how they’ve made the most of their NCPA memberships: from participating in the annual Ownership Workshop to the Pathways to Ownership program to steering committees, business and clinical classes, and everything in between. They also share how they’ve taken what they’ve learned at NCPA and spread the message to other prospective owners: in speaking engagements, student mentorships, and networking across the industry. If you’re looking to turn your ownership dream into reality, start with NCPA. 00:00 – Education & Training: Shifting the Conversation 02:00 – Ownership Workshops & Pathways to Ownership 04:00 – Business Acumen & Clinical Training Needs 06:00 – Learning Through Committees & Real-Time Collaboration 08:00 – Representation, Inclusion & Minority Ownership 10:00 – Investing in Students & the Next Generation 12:00 – National Outreach, School Visits & Leadership Development 14:00 – Preparing Future Owners & Expanding NCPA’s Impact Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Mark Ey | SVP & COO, NCPA Jade Ranger | Owner/Pharmacist, The Prescription Shoppe Hashim Zaibak | Founder, Hayat Pharmacy Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    20 min
  2. How Clean Data Can Transform Your Pharmacy Overnight

    APR 10

    How Clean Data Can Transform Your Pharmacy Overnight

    Joe Williams breaks down why open enrollment never really ends, how clean data unlocks hidden opportunities for patients and pharmacies alike, and how strategic Medicare enrollment support can transform community care. Plus, how one family saved over $9,000.    00:00 Open Enrollment Never Really Ends  00:50 Why Medicare Shouldn’t Be Seasonal  02:01 Building Med Smart Insurance  03:35 Identifying Opportunities at the Pharmacy Counter  04:06 How Better Plans Help Patients & Pharmacies  06:47 Proving the Model Works at Scale  11:02 A $9,000 Family Savings Story  13:48 Why Community Impact Matters  17:19 Build the Plane While It’s Taking Off    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Joe Williams | Co-Founder, Apex Pharmacy Consulting    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    25 min
  3. What I Wish I Knew Before Switching Pharmacy Software

    APR 2

    What I Wish I Knew Before Switching Pharmacy Software

    What happens when an experienced pharmacy leader starts over with a brand-new operation after 10 years on the same system? In this episode, Rannon Ching shares real-world lessons on switching pharmacy software, avoiding common setup mistakes, and building smarter workflows from day one.    01:59 - Switching Pharmacy Systems for the First Time  02:38 - Leaving Pharmacy and Starting a New Opportunity  03:01 - Why an Operating System Matters  04:29 - Reverse Engineering Location Options  05:44 - The Mistake of Doing Too Much Too Fast  07:24 - Building Priorities That Scale    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Rannon Ching | Founder, AccessPoint Vaccine Partners | Co-Founder & CEO, Kannon Health      Rannon’s LinkedIn: https://www.linkedin.com/in/rannon-ching-60725a60/    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    15 min
  4. Why NCPA’s Support Matters: Real Stories from the Front Lines

    MAR 18

    Why NCPA’s Support Matters: Real Stories from the Front Lines

    This week, we’re reconnecting with Mark Ey, Jade Ranger, and Hashim Zaibak for a deep dive on the challenges facing independent pharmacies today—and how NCPA helps owners tackle those challenges confidently. We discuss real-world issues like MFP changes, reimbursement delays, and state-by-state regulations alongside NCPA’s advocacy work. When you’re plugged into a community that understands your world, it can make all the difference.    Become a member now: https://ncpa.org/membership    00:00 – MFP Challenges & Reimbursement Delays  02:00 – Real‑World Problem Solving Through NCPA  04:00 – Value of NCPA Events & Convention Takeaways  06:00 – Advocacy at the State & Federal Level  08:00 – Legislators Becoming More Informed  10:00 – Fly‑Ins & Learning to Advocate Locally    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Mark Ey | SVP & COO, NCPA  Jade Ranger | Owner/Pharmacist, The Prescription Shoppe  Hashim Zaibak | Founder, Hayat Pharmacy    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    14 min
  5. Cash Flow Is King: Med Sync + Inventory That Actually Work

    MAR 12

    Cash Flow Is King: Med Sync + Inventory That Actually Work

    What happens when reimbursement slows down but your expenses don’t? This week, we're sitting down with Joe Williams to unpack 2026’s cash-flow crunch and the strategies he’s using to stay ahead: from navigating weeks-long MFP delays to creating a “$6 rule” that keeps his inventory lean . He also talks about how he’s used med sync as a cash-flow tactic and scaled to over 1,600 sync patients using PioneerRx. If you’re trying to plan around tighther terms, keep cash flowing, and continue building services that support your business, Joe has the solutions you need to hear.    00:00 - Cash flow is king—MFP delays  03:11 - Med sync + inventory: the foundation  06:03 - The $6 rule & “never own the med”  11:14 - From paper to PioneerRx: 1,600 patients synced  19:38 - Why you won’t see 2027 without sync    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Joe Williams | Co-Founder, Apex Pharmacy Consulting    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    20 min
  6. The Benefits of NCPA Memberships — Owners Share Their Journey

    FEB 27

    The Benefits of NCPA Memberships — Owners Share Their Journey

    This week, we sit down with Mark Ey, Jade Ranger, and Hashim Zaibak for an honest look at the current landscape of independent pharmacy and the role NCPA plays in supporting owners across the country. Together, they share how advocacy, networking, and shared experience make a real difference—whether you're managing a single location or multiple sites. The guests open up about how NCPA shaped their journeys, the challenges they face each year, and why staying connected to other owners is critical.  Become a member now: https://ncpa.org/membership  00:00 – Introductions & Opening the Conversation  02:00 – Meet the Pharmacy Owners  04:00 – What NCPA Really Does for Independent Pharmacies  06:00 – The Path to Joining NCPA  08:00 – Why Independent Pharmacies Need a Unified Voice  10:00 – Understanding the ROI of NCPA Membership  12:00 – Real Financial & Operational Benefits  14:00 – The Power of Networking Across States    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Mark Ey | SVP & COO, NCPA  Jade Ranger | Owner/Pharmacist, The Prescription Shoppe  Hashim Zaibak | Founder, Hayat Pharmacy    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    18 min
  7. How One Pharmacist Grew to 3 Locations in 5 Years with Kyle Beyer

    FEB 11

    How One Pharmacist Grew to 3 Locations in 5 Years with Kyle Beyer

    Think ownership requires slow growth? Think again. Independent pharmacy owner Kyle Beyer joins us to discuss how he went from chain pharmacist to multi-location owner of North Shore Pharmacy in only five years. He talks about the opportunities and obstacles of ownership: from buying during COVID, building a compounding hub, scaling through partner networks, and navigating the changing landscape of PBMs. If you’re wondering what it really takes to grow in today’s industry, Kyle’s is the success story you need to hear.  00:00 – Welcome & Guest Introduction  01:30 – The North Shore Expansion Story (3 Locations & Growing)  07:54 – Buying a Pharmacy Right Before COVID Hit  11:14 – Building a Compounding Hub & New Revenue Streams  13:19 – Partner Network Success & the Rise of the “Sticky Patient”  17:26 – Supplements, DME & Front-End Profit Strategies  23:29 – Scaling With Technology: Processes, Staff & Pioneer Features  33:15 – Medicare True-Ups & What Pharmacy Owners Should Watch    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Kyle Beyer | Owner, North Shore Pharmacy    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    47 min
  8. She Refused to Let PBMs Decide Her Future with Fair Jones

    FEB 4

    She Refused to Let PBMs Decide Her Future with Fair Jones

    In this episode, we sit down with Fair Jones, Owner of Sav‑Mor Drugs & Gifts in Grenada, Mississippi, to talk all things ownership and advocacy. Fair shares her experiences stepping into pharmacy ownership in 2019, navigating curbside-only operations during COVID, and why reimbursement/PBM pressures pushed her to start speaking up online — including the moment she realized she made $0.88 on six prescriptions. In doing so, Fair shows how to balance meeting margins and pushing for reform in the industry.  Follow Fair's Facebook Page here: https://www.facebook.com/FairRx   00:00 – Welcome & Episode Intro  00:23 – Fair’s Early Path Into Pharmacy  04:55 – Retail Burnout & the Push Toward Ownership  08:16 – Taking Ownership of Sav‑Mor in 2019  11:53 – Six Months of Curbside‑Only During COVID  17:21 – Med Sync, Inventory Control & Staying Afloat  23:30 – The $0.88 Reimbursement Story  29:17 – Becoming a Voice for Pharmacy Advocacy  33:33 – Full‑Circle Moment at Ole Miss  38:09 – Tech, Tools & Pioneer‑Driven Efficiency    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Fair Jones | Owner, Sav-Mor Drugs and Gifts    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    48 min
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4.9
out of 5
35 Ratings

About

On the Catalyst podcast, we dive into current events that are shaping how pharmacists approach their patients and their business. Fuel your passion for pharmacy, one conversation at a time.

Information

  • Creator
    RedSail Technologies
  • Years Active
    2020 - 2026
  • Episodes
    265
  • Rating
    Clean
  • Copyright
    © 036477
  • Show Website
    Catalyst Pharmacy Podcast

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