ChoinqueCast

Jim Emerick

Periodic interviews focused on goodness and leadership

  1. 3d ago

    Can First-Time Leaders Gain Credibility through Mentorship? with Noel Massie

    In this episode of ChoinqueCast, host Jim Emerick sits down with Noel Massie, Author of Congrats! You've Been Promoted and Former Vice President of U.S. Delivery Operations at UPS, about what newly promoted frontline leaders need to succeed. The episode covers value-based leadership, conflict resolution, supply chain complexity, mentorship, professionalism, and how listeners can build confidence in the first years of a leadership role. Noel began at UPS as a 19-year-old part-time employee while studying electrical engineering and advanced through management, business unit president roles, and national delivery operations leadership. His experience leading large teams through daily operational challenges shaped his focus on integrity, fairness, trust, safety, and practical coaching for supervisors stepping into responsibility for the first time. Expect to Learn: How value-based leadership uses integrity, ethics, fairness, trust, and listening to guide new supervisors.Why early leadership development and role-play can prepare frontline leaders for difficult employee conversations.The way supply chain operations depend on human judgment, leadership, and complex coordination beyond delivery vehicles.How mentors shape leadership behavior by modeling respect, accountability, and practical decision-making.Why culture must be executed by managers and supervisors at the bottom of an organization, not only stated at the top.The professional responsibility leaders carry because they are always being evaluated by the people they lead. Episode Breakdown with Timestamps: [00:00] – Teaser[01:07] – Jim introduces Noel Massie and his new book[07:36] – Value-based leadership and tactical tools for new supervisors[10:54] – Why supply chain complexity is larger than brown trucks[16:44] – Common challenges newly promoted leaders face[27:25] – Mentorship, UPS culture, and early leadership lessons[34:45] – Professionalism and visibility in modern leadership[45:54] – Where to find Congrats! You've Been Promoted and contact Noel Massie Disclosure: Portions of this episode (such as the introduction or promotional segments) use AI-generated voice narration produced under human editorial review. 🔗 Connect with the Guest, Noel Massie: 👉 LinkedIn: https://www.linkedin.com/in/noelmassie/ 👉 Website: https://noelmassie.com/ 🔗 Link to the book, Congrats! You’ve Been Promoted: 👉 Link to order his book: https://noelmassie.com/book-order-page/ 🔗 Connect with the Host, Jim Emerick: 👉 LinkedIn: https://www.linkedin.com/in/jimemerick/ 🔗 More from Choinque: 👉 Website: https://www.choinque.com/blog 👉 Facebook: https://facebook.com/918903204639744 👉 Instagram: https://instagram.com/choinquecast 👉 TikTok: https://www.tiktok.com/@choinque 👉 X: https://x.com/choinque 👉 Email: iamgood@choinque.com 🔗 More about Leadership Courses: 👉 Schedule: https://www.academyleadership.com/Emerick/ 🔗 Follow the Podcasts: 👉 Apple Podcasts: https://podcasts.apple.com/us/podcast/choinquecast/id1290927745 👉 Spotify: https://open.spotify.com/show/56oY3glVaoTXmmcWWGQGry?si=69f1cd525a5d4be5 👉 YouTube: https://www.youtube.com/channel/UCAA4czS4aI7V5g3i2Sd4bUQ

    Can First-Time Leaders Gain Credibility through Mentorship? with Noel Massie

  2. Aug 11

    Why Teams Fear Failure for Leaders to Build Strong Cultures with Rachel Franco

    In this episode of ChoinqueCast, host Jim Emerick sits down with Rachel Franco, Founder & Principal of Fail Smarter LLC, about how leaders and teams can learn from failure without letting fear or blame block innovation. The conversation covers risk aversion, short-term performance pressure, psychological safety, types of failure, and practical ways leaders can create conditions where people speak up, test ideas, and turn setbacks into better outcomes. Rachel brings experience across marketing communications, content, organizational change, and innovation enablement, including work at Deloitte, Change Healthcare, Optum (UnitedHealth Group), and Grey Advertising. Her graduate work at Northwestern focused on the barriers leaders face when learning from failure, and that background shapes her perspective on helping organizations distinguish avoidable mistakes from intelligent experimentation. Expect to Learn How to distinguish basic, complex, and intelligent failure so teams respond with the right level of accountability and learning.Why psychological safety helps teams surface concerns, mistakes, and failures while problems are still small enough to address.How short-term performance pressure and risk aversion can prevent innovation programs from turning ideas into action.The leadership behaviors that encourage people to share vulnerabilities, feedback, bad news, and unconventional ideas.Why leaders must examine their own role in team problems before expecting meaningful culture change from others.How measuring psychological safety and creating a process for failure review can help teams learn from and leverage setbacks. Episode Breakdown with Timestamps[00:00] – Teaser[01:09] – Welcome & Introduction to the ChoinqueCast with Rachel Franco[04:51] – The Innovator's Dilemma and Risk Aversion[09:03] – Short-Term Focus vs. Innovation: The Quarterly Results Trap[15:31] – Intelligent Failure: The Edison and SpaceX Model[21:03] – The Key to Success: Look Within and Be Willing to Change[25:46] – Why Even "Failure-Friendly" Companies Struggle to Cascade Culture[30:23] – Free Resources: The FIQ Quiz[32:33] – Closing Remarks and How to Connect 🔗 Connect with the Guest, Rachel Franco: 👉 LinkedIn: https://www.linkedin.com/in/rachelfranco/ 👉 Company LinkedIn: https://www.linkedin.com/company/fail-smarter/ 👉 Company Website: https://www.fail-smarter.com/ 👉 Jan’s Book: https://jansbooks.com/ 👉Book Link: https://turningsmalltalkintobigtalk.com/ 🔗 To Discover your Team's FIQ (Failure Intelligence Quotient): How well they Learn from and Leverage Failure: 👉 Take the Quiz at: https://www.fail-smarter.com/quiz 🔗 Connect with the Host, Jim Emerick: 👉 LinkedIn: https://www.linkedin.com/in/jimemerick/ 🔗 More from Choinque: 👉 Website: https://www.choinque.com/blog 👉 Facebook: https://facebook.com/918903204639744 👉 Instagram: https://instagram.com/choinquecast 👉 TikTok: https://www.tiktok.com/@choinque 👉 X: https://x.com/choinque 👉 Email: iamgood@choinque.com 🔗 More about Leadership Courses: 👉 Schedule: https://www.academyleadership.com/Emerick/ 🔗 Follow the Podcasts: 👉 Apple Podcasts: https://podcasts.apple.com/us/podcast/choinquecast/id1290927745 👉 Spotify: https://open.spotify.com/show/56oY3glVaoTXmmcWWGQGry?si=69f1cd525a5d4be5 👉 YouTube: https://www.youtube.com/channel/UCAA4czS4aI7V5g3i2Sd4bUQ

    Why Teams Fear Failure for Leaders to Build Strong Cultures with Rachel Franco

  3. Aug 4

    The Employee Engagement for Leaders to Fix Disengagement using Storytelling with Carlo D’Amore

    In this episode of ChoinqueCast, host Jim Emerick sits down with Carlo D'Amore, an actor and the Founder of Live in Theater, about using participatory storytelling to build engagement at work. The conversation covers immersive murder mysteries, authentic performance, corporate team building, play, emotional connection, and how shared stories can help colleagues interact beyond normal workplace roles. Carlo brings the perspective of a lifelong storyteller whose path moved from Lima, Peru, to California, San Francisco theatre, New York stages, teaching artistry, and historical walking-tour performance. His experience creating The Ryan Case and adapting Live in Theater for virtual corporate groups shapes his view that teams engage more deeply when they co-create, laugh together, and participate in a story that feels real. Expect to Learn: How immersive mystery theatre can turn passive employees into active participants by asking them to question characters, solve puzzles, and co-create the story.Why authenticity drives engagement more effectively than farce, forced activities, or surface-level team building.The role of play in helping adults reconnect with curiosity, imagination, experimentation, and a willingness to try new behaviors.How shared laughter and emotional reactions create stronger bonds than routine workplace compliance alone.Why storytelling gives teams a practical way to interact as people first, not only as job titles or hierarchy levels.The importance of creating a safe, structured environment where skeptical participants can gradually choose to engage. Episode Breakdown with Timestamps: [00:00] – Teaser[01:14] – Welcome & Introduction to the ChoinqueCast with Carlo D'Amore[06:23] – Discovering Theatre: The Teacher Who Saw a Storyteller[11:38] – The Entrepreneurial Spark: Why Acting Wasn't Enough[16:05] – Thomas F. Burns and "Criminals in America"[23:38] – The New York Times Review and a Surreal Homeless Man Encounter[30:09] – The Secret Sauce: Playing the Reality, Not Farce[37:06] – The Power of Play: Engaging the Disengaged[43:38] – Authenticity as the Driver of Engagement[48:08] – Rekindling Curiosity and the Childlike Sense of Play[50:08] – A Google Story: The First Time a Whole Department Laughed Together[54:08] – Why Stories and Mysteries Work Better Than Compliance[58:08] – Closing Remarks 🔗 Connect with the Guest, Carlo D'Amore: 👉 LinkedIn: https://www.linkedin.com/in/carlodamore-creator/ 👉 Company’s Website: https://www.liveintheater.com/ 🔗 Connect with the Host, Jim Emerick: 👉 LinkedIn: https://www.linkedin.com/in/jimemerick/ 🔗 More from Choinque: 👉 Website: https://www.choinque.com/blog 👉 Facebook: https://facebook.com/918903204639744 👉 Instagram: https://instagram.com/choinquecast 👉 TikTok: https://www.tiktok.com/@choinque 👉 X: https://x.com/choinque 👉 Email: iamgood@choinque.com 🔗 More about Leadership Courses: 👉 Schedule: https://www.academyleadership.com/Emerick/ 🔗 Follow the Podcasts: 👉 Apple Podcasts: https://podcasts.apple.com/us/podcast/choinquecast/id1290927745 👉 Spotify: https://open.spotify.com/show/56oY3glVaoTXmmcWWGQGry?si=69f1cd525a5d4be5 👉 YouTube: https://www.youtube.com/channel/UCAA4czS4aI7V5g3i2Sd4bUQ

    The Employee Engagement for Leaders to Fix Disengagement using Storytelling with Carlo D’Amore

  4. Jul 28

    The CPR Skills for Everyday People to Save Lives in Critical Moments with Brad and Kiera Newbury

    In this episode of ChoinqueCast, host Jim Emerick sits down with guests Brad Newbury, President & CEO of the National Medical Education & Training Center, fire captain, paramedic, and first responder, and Kiera Newbury, about CPR readiness, EMS education, and the ripple effect created when a life is saved. The conversation covers Brad’s path into fire and EMS, Kiera’s early immersion in emergency medicine, the stories behind The Saved Effect, and what listeners can learn about being trained, ready, and willing to act in an emergency. Brad brings decades of fire service, paramedic, and EMS education experience, including building a hybrid paramedic program and opening a paramedic school. Kiera adds the perspective of someone raised inside that education environment, CPR-certified at eight, later becoming an EMT, working in a Boston level one trauma center emergency room, studying psychology and writing, and helping shape the message of The Saved Effect around practical action and human impact. Expect to Learn: How CPR and choking training can bridge the critical minutes before EMS arrives and help protect life during emergencies.Why understanding physiology at the cellular level changes how paramedics evaluate drugs, procedures, and resuscitation.How Brad used hybrid online education to widen access for people who could not attend traditional paramedic programs.The ripple effect a saved life can have on families, communities, and future actions long after the emergency ends.Why curiosity and persistence helped Kiera turn early EMS exposure into CPR certification, EMT training, and coauthoring The Saved Effect.How first responder decision-making can inform business continuity, crisis leadership, and recovery after disasters. Episode Breakdown with Timestamps: [00:00] – Teaser[01:07] – Welcome & Introduction to the ChoinqueCast with Team Newbury (Brad & Kiera)[03:46] – The Gap in EMS Education: Pathophysiology and Cellular-Level Understanding[07:32] – Going All In: Liquidating Assets and Taking a Big Swing[12:32] – The Last Chapter: The First Time Doing CPR on a Human[18:32] – Madeline's Story: The Eight-Year-Old Who Choked and Was Saved[26:32] – The Unlikely Reunion: Saving "Uncle Frank" and Meeting at the Firehouse[33:02] – The Metaphor: Throwing a Pebble in the Pond (The Ripple Effect)[40:02] – From Selling the Business to Getting It Back: A 2014 Private Equity Story[42:02] – Crisis Leadership: The Fireground, the Basement, and Business Continuity[47:32] – Kiera's Future: Spreading the Message Beyond the Book[49:32] – Call to Action: Pre-Order "The Saved Effect" and Get Free Gifts[51:56] – Closing Remarks: Be Inspired, Get Trained, and Be Willing to Act 🔗 Connect with the Guest, Brad Newbury: 👉 LinkedIn: https://www.linkedin.com/in/brad-newbury/ 👉 Facebook: https://www.facebook.com/brad.newbury 👉 Instagram: https://www.instagram.com/bradnewbury/ 👉 Company’s LinkedIn: https://www.linkedin.com/company/national-medical-education-and-training-center/ 👉 Company’s Website: https://linktr.ee/nmetc 🔗 Connect with the Guest, Kiera Newbury: 👉 LinkedIn: https://www.linkedin.com/in/kiera-newbury/ 🔗 Book The Saved Effect 👉 Website: https://thesavedeffect.com/ 👉 TikTok: https://www.tiktok.com/@thesavedeffect?_r=1&_t=ZS-98C3NhKhpQr 🔗 Connect with the Host, Jim Emerick: 👉 LinkedIn: https://www.linkedin.com/in/jimemerick/ 🔗 More from Choinque: 👉 Website: https://www.choinque.com/blog 👉 Facebook: https://facebook.com/918903204639744 👉 Instagram: https://instagram.com/choinquecast 👉 TikTok: https://www.tiktok.com/@choinque 👉 X: https://x.com/choinque 👉 Email: iamgood@choinque.com 🔗 More about Leadership Courses: 👉 Schedule: https://www.academyleadership.com/Emerick/ 🔗 Follow the Podcasts: 👉 Apple Podcasts: https://podcasts.apple.com/us/podcast/choinquecast/id1290927745 👉 Spotify: https://open.spotify.com/show/56oY3glVaoTXmmcWWGQGry?si=69f1cd525a5d4be5 👉 YouTube: https://www.youtube.com/channel/UCAA4czS4aI7V5g3i2Sd4bUQ

    The CPR Skills for Everyday People to Save Lives in Critical Moments with Brad and Kiera Newbury

  5. Jul 21

    The Successful Men Avoid Deep Conversations and the Question That Defines Their Life with Jan Janura

    In this episode of ChoinqueCast, host Jim Emerick sits down with Jan Janura, Founder of The Wild Adventure and an entrepreneur, speaker, and creator of immersive leadership and reflection experiences in a Montana-based fly fishing and self-discovery retreat. The discussion focuses on leadership, meaning, personal transformation, and how structured experiences can help people reflect on life’s biggest questions. Jan is an entrepreneur, speaker, and creator of immersive leadership and reflection experiences in Montana. He previously co-founded the fashion company Cabi, which grew into a major direct sales brand. Earlier in life, he worked in youth ministry with Young Life and studied psychology and theology. He is also the author of Turning Small Talk into Big Talk, a book focused on deeper conversations and meaningful dialogue. Expect to Learn How Jan built multiple businesses including Carol Anderson and Cabi, which grew to hundreds of millions in revenueThe origin and purpose of The Wild Adventure and how it supports self-reflection and personal clarityWhy asking deeper questions is central to meaningful conversations and leadership growthHow structured experiences can help people explore identity, values, and life directionThe role of vulnerability, storytelling, and shared experience in personal transformation Episode Breakdown with Timestamps[00:00] – Teaser[01:29] – Welcome & Introduction to the ChoinqueCast with Jan Janura[05:53] – Fly Fishing and The Wild Adventure: A 50-Year Journey in Parallel[09:23] – What Happens When You Arrive: Beer, Cigars, and Casting Hoops[13:23] – The Top Takeaway: Answering Life's Biggest Questions[19:45] – Table Questions: The Art of Meaningful Conversation[25:23] – TWA Programs: The Wild Adventure, Young Guns, Beyond Wild, and Wild Women's Week[29:23] – How to Connect: TWA Website and Book Links[29:56] – Closing Remarks 🔗 Connect with the Guest, Jan Janura: 👉 LinkedIn: https://www.linkedin.com/in/jan-janura/ 👉 Company Website: https://twa.us/ 👉 Jan’s Book: https://jansbooks.com/ 👉Book Link: https://turningsmalltalkintobigtalk.com/ 🔗 Book Review | Turning Small Talk Into Big Talk: 👉 Book Review link: https://www.choinque.com/turning-small-talk-into-big-talk 🔗 Connect with the Host, Jim Emerick: 👉 LinkedIn: https://www.linkedin.com/in/jimemerick/ 🔗 More from Choinque: 👉 Website: https://www.choinque.com/blog 👉 Facebook: https://facebook.com/918903204639744 👉 Instagram: https://instagram.com/choinquecast 👉 TikTok: https://www.tiktok.com/@choinque 👉 X: https://x.com/choinque 👉 Email: iamgood@choinque.com 🔗 More about Leadership Courses: 👉 Schedule: https://www.academyleadership.com/Emerick/ 🔗 Follow the Podcasts: 👉 Apple Podcasts: https://podcasts.apple.com/us/podcast/choinquecast/id1290927745 👉 Spotify: https://open.spotify.com/show/56oY3glVaoTXmmcWWGQGry?si=69f1cd525a5d4be5 👉 YouTube: https://www.youtube.com/channel/UCAA4czS4aI7V5g3i2Sd4bUQ

    The Successful Men Avoid Deep Conversations and the Question That Defines Their Life with Jan Janura

  6. Jul 14

    How Leadership Crisis Lessons for CEOs to Handle Layoffs and Rebuild Stronger with Jeff Forrest, Sr.

    In this episode of ChoinqueCast, host Jim Emerick sits down with Jeff Forrest, Sr., Chief Executive Officer at WPC, a leading construction company with more than five decades of history. Jeff shares his journey from working as a carpenter's helper at 15 to leading the family business through economic downturns, succession planning, and major business challenges. They discuss leadership, company culture, mental health, lifelong learning, and how putting people first has shaped WPC's success. Jeff has spent more than 47 years with the company, working in nearly every role from labourer to CEO. Jeff is passionate about leadership, building strong company culture, supporting mental health, and helping the next generation of leaders grow while preserving the values that have guided the business for decades. Expect to Learn: How Jeff built a career from the job site to becoming CEO of the family business.Why company culture begins with serving people before focusing on business results.The lessons learned from leading through economic downturns, business succession, and cyberattacks.How lifelong learning, empathy, and mental health shape better leadership.Why preparing the next generation of leaders requires trust, patience, and stepping aside. Episode Breakdown with Timestamps: [00:00:00] – Teaser[00:02:08] – Welcome & Introduction to the ChoinqueCast with Jeff Forrest, Sr.[00:06:49] – WPC's Origins: From Winter Park Construction to a Three-Letter URL[00:12:53] – Nine-Year Life Cycles: From Dyslexic Kid to CEO[00:17:00] – The 2008 Crash: Surviving the Downturn and Letting People Go[00:23:23] – Buddhism and Leadership: Empathy, Suffering, and Detachment[00:29:24] – Continuous Learning: Books, Podcasts, and AI[00:31:03] – The Hardest Decision: Letting 100 People Go[00:35:48] – The Cyberattack: A Trial by Fire for His Son[00:43:33] – Culture and Serving Each Other: Good Thoughts, Good Words, Good Deeds[00:50:03] – Hiring for Attitude: Energy, Patience, and a Desire to Learn[00:57:03] – Closing Thoughts: Jeff's Son's Story[00:59:24] – How to Connect: LinkedIn, WPC 🔗 Connect with the Guest, Jeff Forrest, Sr: 👉 LinkedIn: https://www.linkedin.com/in/jeff4est/ 👉 Company’s LinkedIn: https://www.linkedin.com/company/winter-park-construction/ 👉 Company’s Website: https://www.wpc.com/ 🔗 Book Review | From Strength to Strength: 👉 Book Review link: https://www.choinque.com/from-strength-to-strength 🔗 Connect with the Host, Jim Emerick: 👉 LinkedIn: https://www.linkedin.com/in/jimemerick/ 🔗 More from Choinque: 👉 Website: https://www.choinque.com/blog 👉 Facebook: https://facebook.com/918903204639744 👉 Instagram: https://instagram.com/choinquecast 👉 TikTok: https://www.tiktok.com/@choinque 👉 X: https://x.com/choinque 👉 Email: iamgood@choinque.com 🔗 More about Leadership Courses: 👉 Schedule: https://www.academyleadership.com/Emerick/ 🔗 Follow the Podcasts: 👉 Apple Podcasts: https://podcasts.apple.com/us/podcast/choinquecast/id1290927745 👉 Spotify: https://open.spotify.com/show/56oY3glVaoTXmmcWWGQGry?si=69f1cd525a5d4be5 👉 YouTube: https://www.youtube.com/channel/UCAA4czS4aI7V5g3i2Sd4bUQ

    How Leadership Crisis Lessons for CEOs to Handle Layoffs and Rebuild Stronger with Jeff Forrest, Sr.

  7. Jul 7

    How Breaking Bad Habits Is So Hard: Identity, Discipline, and Addiction Truths with Connie Kwan

    In this episode of ChoinqueCast, host Jim Emerick sits down with Connie Kwan, Author of STORYHabits and Product - MVP Builder at Product Maestro. Connie shares her journey from Hong Kong to Canada and Silicon Valley, her passion for building products, and why she believes the key to lasting habit change starts with identity and personal stories instead of willpower. The conversation also explores remote work, family travel, leadership, and how AI is changing product development. Connie Kwan is a product management expert, entrepreneur, and the author of the upcoming book STORYHabits. She has helped build products at Microsoft, Atlassian, startups, and healthcare companies. Today, she helps founders turn ideas into working products through Product Maestro while teaching people how to create lasting habits by connecting them to meaningful personal stories. Expect to Learn: How Connie's journey from Hong Kong shaped her career and approach to change.Why identity and personal stories matter more than willpower when building lasting habits.How AI is helping entrepreneurs build products faster than ever before.The lessons Connie learned from working at Microsoft, Atlassian, and startups.Why understanding your deeper motivation can make habit change easier and more successful. Episode Breakdown with Timestamps: [00:00] – Teaser[01:17] – Welcome & Introduction to the ChoinqueCast with Connie Kwan[03:27] – From Hong Kong to Canada: A Formative Journey[09:42] – Atlassian: Culture, Collaboration, and the Best Workplace[12:02] – Solo as a Team: Product Engineering Design in One with AI[17:42] – The Village Dream: Traveling with Multiple Families[19:45] – Story Habits: Why the "How" Isn't Enough Without the "Why"[22:12] – The Smoking Story: Identity and the Power of Narrative[26:08] – Saying No to Vaping: Values Over a Paycheck[29:47] – Story Habits Book: Rewriting Your Narrative for Lasting Change[31:12] – The Manipulation Fries Story: Anchoring Habits in Core Values[34:42] – Imposter Syndrome and the Power of Story[38:12] – Closing Remarks and How to Connect 🔗 Connect with the Guest, Connie Kwan: 👉 LinkedIn: https://www.linkedin.com/in/conniekwan/ 👉 STORYHabits LinkedIn: https://www.linkedin.com/company/storyhabits/ 👉 STORYHabits Website: https://storyhabitsbook.com/ 👉 Product Maestro LinkedIn: https://www.linkedin.com/company/product-maestro/ 👉 Product Maestro Website: https://productmaestro.com/ 👉 Link to Blog: conniekwan.substack.com 🔗 Connect with the Host, Jim Emerick: 👉 LinkedIn: https://www.linkedin.com/in/jimemerick/ 🔗 More from Choinque: 👉 Website: https://www.choinque.com/blog 👉 Facebook: https://facebook.com/918903204639744 👉 Instagram: https://instagram.com/choinquecast 👉 TikTok: https://www.tiktok.com/@choinque 👉 X: https://x.com/choinque 👉 Email: iamgood@choinque.com 🔗 More about Leadership Courses: 👉 Schedule: https://www.academyleadership.com/Emerick/ 🔗 Follow the Podcasts: 👉 Apple Podcasts: https://podcasts.apple.com/us/podcast/choinquecast/id1290927745 👉 Spotify: https://open.spotify.com/show/56oY3glVaoTXmmcWWGQGry?si=69f1cd525a5d4be5 👉 YouTube: https://www.youtube.com/channel/UCAA4czS4aI7V5g3i2Sd4bUQ

    How Breaking Bad Habits Is So Hard: Identity, Discipline, and Addiction Truths with Connie Kwan

  8. Jun 30

    The Human Trafficking Truth for Leaders to Understand Victims and Take Action with Jessica Brittain

    In this episode of ChoinqueCast, host Jim Emerick sits down with Jessica Brittain, Captain of the Tarrant County Sheriff's Office. With nearly two decades in law enforcement, Jessica shares her journey from working in a county jail to leading one of the largest training operations in North Texas. The conversation explores leadership in law enforcement, the realities of human trafficking investigations, building future leaders, and the importance of relationships, humility, and service in public safety. Captain Jessica Brittain serves as the Training Administrator for the Tarrant County Sheriff's Office, where she oversees the training academy, recruiting division, and background investigations. She began her law enforcement career in 2007 and has served in corrections, patrol, crime scene investigations, major crimes, and human trafficking investigations. Jessica holds a bachelor's degree in Criminal Justice with an emphasis in Leadership and is passionate about developing the next generation of law enforcement professionals. Expect to Learn: How Jessica's career evolved from corrections officer to captain overseeing training, recruiting, and leadership development.The realities of human trafficking investigations and the challenges of helping victims and protecting children.Why leadership training is often overlooked in law enforcement and how agencies can better prepare future supervisors.The role humility, relationships, and mentorship play in becoming an effective leader.How law enforcement agencies are adapting to recruiting challenges and changing workforce expectations. Episode Breakdown with Timestamps: [00:00] – Teaser[01:13] – Welcome & Introduction of Captain Jessica Brittain[06:27] – Victims often don't know they're victims; average 7 contacts before asking for help[11:08] – Promoted to lieutenant, became training coordinator at academy[15:28] – Profiles of people joining law enforcement: curious, strong‑headed, retired military[22:38] – Finished a bachelor’s degree in criminal justice with leadership emphasis (2023)[28:21] – Importance of knowing what’s happening in team members’ lives; setting reminders[35:42] – Impact of COVID on recruiting; numbers are now recovering[42:17] – Closing remarks 🔗 Connect with the Guest, Jessica Brittain: 👉 LinkedIn: https://www.linkedin.com/in/jessicabrittain74383/ 👉 Company LinkedIn: https://www.linkedin.com/company/tarrantcountyso/ 👉 Company Website: https://tarrantcountytx.gov/sojobs 👉 Tarrant County Sheriff's Office: https://www.tarrantcountytx.gov/en/sheriff.html 👉 Jessica Brittain Email: JRBrittain@tarrantcountytx.gov 🔗 Connect with the Host, Jim Emerick: 👉 LinkedIn: https://www.linkedin.com/in/jimemerick/ 🔗 More from Choinque: 👉 Website: https://www.choinque.com/blog 👉 Facebook: https://facebook.com/918903204639744 👉 Instagram: https://instagram.com/choinquecast 👉 TikTok: https://www.tiktok.com/@choinque 👉 X: https://x.com/choinque 👉 Email: iamgood@choinque.com 🔗 More about Leadership Courses: 👉 Schedule: https://www.academyleadership.com/Emerick/ 🔗 Follow the Podcasts: 👉 Apple Podcasts: https://podcasts.apple.com/us/podcast/choinquecast/id1290927745 👉 Spotify: https://open.spotify.com/show/56oY3glVaoTXmmcWWGQGry?si=69f1cd525a5d4be5 👉 YouTube: https://www.youtube.com/channel/UCAA4czS4aI7V5g3i2Sd4bUQ

    The Human Trafficking Truth for Leaders to Understand Victims and Take Action with Jessica Brittain
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4.9
out of 5
18 Ratings

About

Periodic interviews focused on goodness and leadership

Information

  • Creator
    Jim Emerick
  • Years Active
    2017 - 2026
  • Episodes
    104
  • Rating
    Clean
  • Copyright
    © Copyright 2026 Jim Emerick
  • Show Website
    ChoinqueCast