Dial In: Navigating The Customer Service /Call Center Industry

Muzick Hairston
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I will be providing information on how to navigate the customer service call center industry.

Episodes

  1. 12/28/2020

    Episode 6:Little Things To Remember

    In this episode I provide some things to keep in mind when calling into customer service.

    10 min

  2. 12/06/2020

    Episode 5 Quality Assurance

    In this episode I discuss Quality and Assurance and how it affects the customer service representative and the customer.

    9 min

  3. 11/24/2020

    Episode 4:The Answers That You give

    This episode is about the answers that you give during an interaction with a customer service representative

    6 min

  4. 09/24/2020

    Episode 3 : Questions To Ask

    In this episode I discuss the questions to ask during the interaction with the customer service representative.

    9 min

  5. 11/24/2019

    Episode 2 : Verification

    In this episode I talk about the verification process involved when calling in to a call center

    6 min

  6. 11/24/2019

    Dial In: Navigating The Customer Service /Call Center Industry (Trailer)

    Dial In: Navigating The Customer Service /Call Center Industry

    1 min

  7. 10/17/2019

    WELCOME Back!!! EPISODE 1

    This is an intro to my next segment that I will be discussing and providing information

    2 min

Trailer

About

I will be providing information on how to navigate the customer service call center industry.

Information